Table Of Contents
Local Voice Busyout on the Cisco MC3810
Configuring the Busyout Trigger Event for Serial Network Interfaces
Configuring the Busyout Trigger Event for Voice Ports
Configuring the Voice Port to Busyout Under Specified Conditions
Forcing the Voice Port into Busyout State
Local Voice Busyout on the Cisco MC3810
Feature Summary
The local voice busyout feature for the Cisco MC3810 is designed to busy out the trunks assigned to a PVC whose pipe is broken so that the PBX will not attempt to seize the circuit. This allows the PBX to route or reroute a given call based on the actual availability of trunks.
This feature is not supported on the BRI Voice Module (BVM), which will be available in a future release.
Note
This feature is different from busy-back. Busy-back refers to the signal sent from within the network to the calling party that indicates a busy (or congested) state anywhere along the route, up to and including the condition of the called party. When the number of available Digital Signal Processors (DSPs) is less than the number of incoming trunks from a PBX, a call from the PBX will connect to dead air. The capability to provide a busy-back signal because no DSPs are available is not supported on the Cisco MC3810 as part of this feature.
Benefits
Local voice busyout provides the following benefits:
•
A group of voice ports can be marked busy if the link is broken
•
Specific voice ports in a PVC application can be marked busy under specified conditions
By marking ports busy, the call is forced back to the originating equipment (typically a PBX), which then reroutes the call over an alternate facility. This ensures that if a link is broken, a caller will not experience a "dead air" state that accompanies a connection that never terminates.
List of Terms
E&M—Stands for recEive and transMit (or Ear and Mouth). E&M is a trunking arrangement generally used for two-way switch-to-switch or switch-to-network connections. Cisco's analog E&M interface is an RJ-48 connector that allows connections to PBX trunk lines (tie lines). E&M is also available on E1 and T1 digital interfaces.
FXO—Foreign Exchange Office. An FXO interface connects to the Public Switched Telephone Network's (PSTN) central office and is the interface offered on a standard telephone. Cisco's FXO interface is an RJ-11 connector that allows an analog connection to be directed at the PSTN's central office or to a station interface on a PBX.
FXS—Foreign Exchange Station. An FXS interface connects directly to a standard telephone and supplies ring, voltage, and dial tone. Cisco's FXS interface is an RJ-11 connector that allows connections to basic telephone service equipment, keysets, and PBXes.
Restrictions
The following restrictions and limitations apply to the Cisco MC3810 local voice busyout implementation:
•
For switched calls, a call can still pass through an alternate interface, if specified. A voiceport needs to be busied out only if all interfaces are down. To configure this case, the voice-port busyout command must be specified for each interface. The voice port is then placed in busyout state if all the specified interfaces are down.
•
This feature does not monitor end-to-end connectivity, meaning only the immediate interface connection is monitored. As a result, the interface might be up, but the call still might not go through if the PVC is down. Busyout for specific PVCs or subinterfaces is not available.
•
The busyout feature will not be activated under the following conditions:
•
No DSP resources are available
•
No bandwidth is available
These two conditions can be addressed by configuring alternate routing.
Platforms
This feature is supported on the Cisco MC3810 only.
Prerequisites
The following configuration tasks should be completed before configuring this feature:
•
Configure Voice over Frame Relay, Voice over ATM, or Voice over HDLC, including configuring local and voice-network dial peers.
•
Configure the Cisco MC3810 voice ports.
Supported MIBs and RFCs
None.
Configuration Tasks
When the network trunk goes down, you need to busy out all the voice ports of the access side to prevent the Cisco MC3810 from accepting new calls from the access side to the network trunk. After the voice ports are placed into the busy out state, the PBX connected to the Cisco MC3810 access side can reroute calls through other trunks.
The Cisco MC3810 will consider a network trunk down when the data link layer control goes down, even if the physical layer is still up.
You can configure a busyout trigger event at both the serial interface level and the voice-port level. If there is a conflict between the interface-level trigger event and the voice-port level trigger event, meaning the trigger events for each are different, the voice-port-level trigger event will overwrite the interface level trigger event.
If more than one interface is configured for a busyout trigger event, voice ports will not be busied out until all of the interfaces are down.
Configuring the Busyout Trigger Event for Serial Network Interfaces
To configure the voice-port busyout trigger event for a serial network interface, complete the following steps in configuration mode:
Step Command Purpose1
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router(config)# interface serial 0:xEnter serial interface configuration mode.
2
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router(config-if)# voice-port busyoutBusy out all voice-ports associated with this serial interface.
Note
This command busies out all voice ports associated with the interface, except any voice ports configured to busy out under specific conditions, as described in the "Configuring the Voice Port to Busyout Under Specified Conditions" section
3
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router# show voice busyoutVerify the busyout status.
When you configure voice-port busyout from a serial network interface, all voice ports are placed into a busyout state when the serial interface goes down.
To configure the voice-port busyout trigger event for the ATM interface, complete the following steps in configuration mode:
Step Command Purpose1
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router(config)# interface atm 0Enter interface configuration mode for the ATM interface.
2
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router(config-if)# voice-port busyoutBusy out the voice-port associated with the ATM interface.
Note
This command busies out all voice ports associated with the interface, except any voice ports configured to busy out under specific conditions, as described in the "Configuring the Voice Port to Busyout Under Specified Conditions" section
3
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router# show voice busyoutVerify the busyout status.
Configuring the Busyout Trigger Event for Voice Ports
On voice ports, you can either configure the voice port to busyout under specified conditions, or you can manually force the voice port into a busyout state using the following procedures:
•
Configuring the Voice Port to Busyout Under Specified Conditions
•
Forcing the Voice Port into Busyout State
Configuring the Voice Port to Busyout Under Specified Conditions
You can specify that for a given voice port, certain conditions will trigger a voice port to enter busyout state. To configure this setting, complete the following steps:
You can configure how the voice port will handle the seize conditions (for FXO and FXS voice ports only). To configure the seize conditions, complete the following steps:
The busyout seize action depends on the voice port signaling type. For information on the different busyout actions that take place, see . For E&M voice ports, the busyout action is always seize.
Note
The Cisco MC3810 returns the voice ports to an idle state when the event that triggered the busyout disappears.
Forcing the Voice Port into Busyout State
To force the voice port into a busyout state, complete the following steps in configuration mode:
When you perform the previous procedure, the specified voice port is forced into a busyout state when the interface is down. When the busyout forced command is entered, the voice port is forced unconditionally into a busyout state.
When you enter the busyout forced command to a voice port under an interface (such as serial 0:0), when the interface goes down it becomes a condition for the voice port to go down. If more than one interface has the voice-port busyout interface command configured, all interfaces must be down for the busyout to take effect.
When you force the voice port into the busyout state, you must manually force the voice port out of the busyout state by entering the no busyout forced voice-port command.
Configuration Examples
The following configuration examples configure interface serial local voice busyout The examples also show other commands necessary for the configuration.
Example 1
The following example configures voice port 1/1 into forced busyout state:
Router(config)# voice-port 1/1 Type of VoicePort is FXS Router(config-voiceport)# busyout forced Router(config-voiceport)# 00:09:46: port 0 is forced into busyout state Router(config-voiceport)# end Router# show voice busyout If following network interfaces are down, voice port will be put into busyout state The following voice ports are in busyout state 1/1 is forced into busyout stateExample 2
The following example configures voice port 1/2 to busyout monitor mode, monitoring serial 0:
Router(config)# voice-port 1/2 Type of VoicePort is FXS Router(config-voiceport)# busyout-monitor serial 0 1/2 is in busyout state Router(config-voiceport)# end Router# show voice busyout If following network interfaces are down, voice port will be put into busyout state The following voice ports are in busyout state1/1 is forced into busyout state 1/2 is in busyout state caused by Serial0Example 3
The following example configures voice port 1/3 to the busyout seize repeat state:
Router(config)# voice-port 1/3 Type of VoicePort is FXO Router(config-voiceport)# busyout-seize repeat Router(config-voiceport)# Router(config-voiceport)# end Router# show voice busyout If following network interfaces are down, voice port will be put into busyout state The following voice ports are in busyout state1/1 is forced into busyout state 1/2 is in busyout state caused by Serial0Command Reference
The following new or revised commands are used to configure the local voice busyout feature:
busyout forced
To force the voice port into busyout state, use the busyout forced voice-port configuration command. To remove the voice port from busyout state, use the no form of this command.
busyout forced
no busyout forcedSyntax Description
This command has no arguments or keywords.
Default
The voice-port is not in busyout state.
Command Mode
Voice-port configuration mode.
Usage Guidelines
This command first appeared in Cisco IOS Release 12.0(3)T.
When you force a voice port into busyout state, you must enter the no busyout forced command to remove the busyout state from the voice port.
Example
The following example configures the voice port on the Cisco MC3810 into forced busyout state:
voice-port 1/1 busyout forcedRelated Commands
busyout-monitor
busyout-seize
show voice busyout
voice-port busyoutbusyout-monitor
To place a voice port into busyout monitor state, use the busyout-monitor voice-port configuration command. To remove the busyout monitor state on the voice-port, use the no form of this command.
busyout-monitor interface
no busyout-monitor interfaceSyntax Description
interface
•
The interface associated with the voice port that will be monitored for events that would trigger a voice-port busyout. Choices are the following:
•
Serial 0
•
Serial 1
•
Serial 0:0
Default
The voice port is not in busyout monitor state.
Command Mode
Voice-port configuration
Usage Guidelines
This command first appeared in Cisco IOS Release 12.0(3)T.
This command is only supported on the Cisco MC3810.
When you place the voice port in busyout monitor state, the voice port monitors the serial interface for events that would trigger the voice port to enter busyout state
Example
The following example configures the voice port to monitor serial port 0:0 for events that would trigger a busyout state on the voice port:
voice-port 1/1 busyout-monitor serial 0:0Related Commands
busyout forced
busyout-seize
show voice busyout
voice-port busyoutbusyout-seize
To change the busyout seize procedure for a voice port, use the busyout-seize voice-port configuration command. To restore the default busyout seize state on the voice-port, use the no form of this command.
busyout-seize {ignore | repeat}
no busyout-seize {ignore | repeat}Syntax Description
Default
On busyout, the loop is closed and remains in the busyout state.
Command Mode
Voice-port configuration
Usage Guidelines
This command first appeared in Cisco IOS Release 12.0(3)T.
This command is only supported on the Cisco MC3810.
Example
The following example configures the busyout seize to the ignore state:
voice-port 1/1 busyout-seize ignoreRelated Commands
busyout forced
busyout-monitor
show voice busyout
voice-port busyoutshow voice busyout
To display information about the voice busyout state, use the show voice busyout privileged EXEC command.
show voice busyout
Syntax Description
This command has no arguments or keywords.
Command Mode
Privileged EXEC
Usage Guidelines
This command first appeared in Cisco IOS Release 12.0(3)T.
This command is only supported on the Cisco MC3810.
Example
The following example displays the busyout information:
show voice busyoutIf following network interfaces are down, voice port will be put into busyout state ATM0 Serial0 The following voice ports are in busyout state 1/1 is forced into busyout state 1/2 is in busyout state caused by network interfaces 1/3 is in busyout state caused by ATM0 1/4 is in busyout state caused by network interfaces 1/5 is in busyout state caused by Serial0Related Commands
busyout forced
busyout-monitor
busyout-seize
voice-port busyoutvoice-port busyout
To place all voice ports associated with a serial or ATM interface into a busyout state, use the voice-port busyout interface configuration command. To remove the busyout state on the voice ports associated with this interface, use the no form of this command.
voice-port busyout
no voice-port busyoutSyntax Description
This command has no arguments or keywords.
Default
The voice port(s) on the interface are not in busyout state.
Command Mode
Interface configuration mode
Usage Guidelines
This command first appeared in Cisco IOS Release 12.0(3)T.
This command is only supported on the Cisco MC3810.
This command busies out all voice port associated with the interface, except any voice ports configured to busy out under specific conditions using the busyout monitor and busyout-seized commands.
Example
The following example turns the voice-port(s) associated with serial interface 1 into busyout state:
interface serial 1 voice-port busyoutThe following example turns the voice-port(s) associated with ATM interface 0 into busyout state:
interface atm 0voice-port busyoutRelated Commands
busyout forced
busyout-monitor
busyout-seize
show voice busyout
