Cisco IOS XR System Error Reference Guide for XR12000 Series Platform Specific Messages, Release 3.4 - Platform Messages [Cisco IOS XR Software]

Table Of Contents

Platform Messages

OIRD Messages

PCIMGR Messages

PCMCIA Messages

PCMCIAD Messages

PCTL Messages

PLAT_FIB_MPLS Messages

PLAT_FIB_RP Messages

PLAT_FIB Messages

PLAT_V6FIB_RP Messages

PLATFORM_HFR_LIB Messages

PLATFORM_RP Messages

PLIM_16P_OC48 Messages

PLU Messages

PLUTLU Messages

PRP_HW Messages

Platform Messages

This section contains all Platform related System Error Messages, such as shelf magr, chassis, env ctrl, and so forth. The following facility codes are represented in this module:

•OIRD Messages

•PCIMGR Messages

•PCMCIA Messages

•PCMCIAD Messages

•PCTL Messages

•PLAT_FIB_MPLS Messages

•PLAT_FIB_RP Messages

•PLAT_FIB Messages

•PLAT_V6FIB_RP Messages

•PLATFORM_HFR_LIB Messages

•PLATFORM_RP Messages

•PLIM_16P_OC48 Messages

•PLU Messages

•PLUTLU Messages

•PRP_HW Messages

OIRD Messages
Error Message     
%PLATFORM-OIRD-5-OIRIN OIR: Node [chars] inserted

Explanation Detected a card is inserted into the chassis.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-OIRD-5-OIROUT OIR: Node [chars] removed

Explanation Detected a card is removed from the chassis.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-OIRD-7-ASYNC_ATTACH_FAIL Failed to attach handler for async events: [chars]
Explanation Failed to attach handler for async events.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-OIRD-7-ASYNC_MSG_ERROR Received unexpected message: [dec]
Explanation Received unexpected async message type.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.=
Error Message     
%PLATFORM-OIRD-7-CHKPT_FAIL Failed to perform checkpoint services: [chars]
Explanation Failed to perform checkpoint service functions.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-OIRD-7-EVM_CREATE_FAIL Failed to create event manager: [chars]
Explanation Failed to create event manager.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-OIRD-7-MMAP_FAIL Failed to map OIR registers to process space
Explanation Failed to mmap OIR registers.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-OIRD-7-MSG_ATTACH_FAIL Failed to attach handler for sync events: [chars]
Explanation Failed to attach handler for sync events.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-OIRD-7-MSG_CHAN_CONN_FAIL Failed to connect to message channel: [chars]
Explanation Failed to attach handler for sync messages.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-OIRD-7-MSG_ERROR Received unexpected message : [chars]
Explanation Received unexpected message.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.=
Error Message     
%PLATFORM-OIRD-7-THREAD_CREATE_FAIL Failed to create thread [chars]
Explanation Failed to create threads.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-OIRD-7-TIMER_CREATE_FAIL Failed to create timer: [chars]
Explanation Failed to create timer.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-OIRD-7-TIMER_INIT_FAIL Failed to init timer events: [chars]
Explanation Failed to init timer events.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-OIRD-7-UNEXPECTED Unexpected: [chars]: [chars]
Explanation An unexpected condition encountered. This is not necessarily an error, but may help with debugging other problems elsewhere!
Recommended Action Collect system log information. No action is required.

PCIMGR Messages
Error Message     
%PLATFORM-PCIMGR-2-SW_FATAL_ERROR fatal s/w error encountered - [chars], [chars], line [dec]
Explanation An unrecoverable fatal s/w error was encountered, which resulted in process restart. The exact cause is appended to the error msg. Contact support with this information.
Recommended Action Reload the board. *SUPPORT*
Error Message     
%PLATFORM-PCIMGR-3-MUTEX_LOCK_ERROR [chars]() line[dec]: pci bus manager mutex lock error
Explanation The mutex lock for accessing register returned error
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PCIMGR-3-MUTEX_UNLOCK_ERROR [chars]() line[dec]: pci bus manager mutex unlock error
Explanation The mutex unlock for register operation returned error
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PCIMGR-3-REG_PM_ERROR [chars]() line[dec]: pci bus manager failed register to platform mgr
Explanation The function call to pm_fault_register_device returned fail
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

PCMCIA Messages
Error Message     
%PLATFORM-PCMCIA-3-PCI_DEV_ATTACH_ERROR PCMCIA driver failed to attach to the pci device
Explanation can not get pci device info from PCI bus mgr
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PCMCIA-3-PCI_SVR_ATTACH_ERROR Can't locate PCI server
Explanation PCMCIA driver can not attach to PCI bus mgr
Recommended Action 'OIR PC Card'
Error Message     
%PLATFORM-PCMCIA-7-MEM_MAP_ERROR PCMCIA driver failed mapping io/mem addr space
Explanation mem/io mapping form pcmcia driver failed
Recommended Action 'Check PC card insertion, format, or unsupported type'
Error Message     
%PLATFORM-PCMCIA-7-REG_PM_ERROR PCMCIA driver failed regist to platform mgr
Explanation The function call to pm_fault_register_device returned fail
Recommended Action 'Check PCMCIAD process'

PCMCIAD Messages
Error Message     
%PLATFORM-PCMCIAD-7-FUNCTION_FAILED [chars]() failed: [chars]
Explanation The function specified failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PCMCIAD-7-KILL_FAILED kill to pid [dec] failed: [chars]
Explanation Probably the process being killed has already exited
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PCMCIAD-7-MSGSEND_FAILED MsgSendPulse operation failed: [chars]
Explanation Failed to send pulse to resmgr thread to handle SIGCHLD
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PCMCIAD-7-RESTART Pcmciad died and has come back up. Killing its old children
Explanation pcmciad died and had come back up. It is killing children spawned by old pcmciad so that it can respawn new ones.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PCMCIAD-7-SIGNAL_OP_FAILED Signal operation [chars] failed: [chars]
Explanation Singal masking or handler installation failed
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PCMCIAD-7-UNLINK_FAILED unlink of file [chars] failed: [chars]
Explanation Should not happen.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

PCTL Messages
Error Message     
%PLATFORM-PCTL-3-gsp_msg_failed Failure to notify node state when [chars]: [chars]
Explanation The internal communication channel among pctl threads is broken.
Recommended Action Must restart the process.

PLAT_FIB_MPLS Messages
Error Message     
%PLATFORM-PLAT_FIB_MPLS-2-CRITICAL [chars]
Explanation PLATFORM FIB, Critical error
Recommended Action *SUPPORT*
Error Message     
%PLATFORM-PLAT_FIB_MPLS-2-CRITICAL_INFO [chars] [dec]
Explanation PLATFORM FIB, Critical error information
Recommended Action *SUPPORT*
Error Message     
%PLATFORM-PLAT_FIB_MPLS-3-ERR_DETAIL [chars] [hex], [chars] [dec], [chars]([dec])
Explanation PLATFORM FIB, error information
Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.
Error Message     
%PLATFORM-PLAT_FIB_MPLS-3-ERR_INFO [chars] [dec]
Explanation PLATFORM FIB, error information
Recommended Action *SUPPORT*
Error Message     
%PLATFORM-PLAT_FIB_MPLS-3-ERR_INFO [chars] [dec]
Explanation PLATFORM FIB, error information
Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.
Error Message     
%PLATFORM-PLAT_FIB_MPLS-3-ERR_INFO_HEX [chars] [hex]
Explanation PLATFORM FIB, error information
Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.
Error Message     
%PLATFORM-PLAT_FIB_MPLS-3-ERR_STR [chars] [chars]([dec])
Explanation PLATFORM FIB, error information
Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.
Error Message     
%PLATFORM-PLAT_FIB_MPLS-3-ERR_STR [chars] [chars]([dec])
Explanation PLATFORM FIB, error information
Recommended Action *SUPPORT*
Error Message     
%PLATFORM-PLAT_FIB_MPLS-3-ERROR [chars]
Explanation PLATFORM FIB, error
Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.
Error Message     
%PLATFORM-PLAT_FIB_MPLS-3-ERROR [chars]
Explanation PLATFORM FIB, error
Recommended Action *SUPPORT*
Error Message     
%PLATFORM-PLAT_FIB_MPLS-3-SHMEM Shared memory [chars], window: [dec] [hex] [chars]
Explanation PLATFORM FIB, Shared memory errors
Recommended Action *SUPPORT*
Error Message     
%PLATFORM-PLAT_FIB_MPLS-4-WARNING [chars]
Explanation PLATFORM FIB, Warning
Recommended Action *SUPPORT*
Error Message     
%PLATFORM-PLAT_FIB_MPLS-4-WARNING_INFO [chars] [dec]
Explanation PLATFORM FIB, Warning information
Recommended Action *SUPPORT*
Error Message     
%PLATFORM-PLAT_FIB_MPLS-6-INFO [chars]
Explanation PLATFORM FIB, Information
Recommended Action *SUPPORT*

PLAT_FIB_RP Messages
Error Message     
%PLATFORM-PLAT_FIB_RP-3-ERR_INFO PLATFORM-FIB-RP: Error - [chars] [dec]
Explanation PLATFORM FIB, error information
Recommended Action *SUPPORT*
Error Message     
%PLATFORM-PLAT_FIB_RP-3-ERR_INFO_VERBOSE PLATFORM-FIB-RP: Error - [chars] [chars] [chars] [dec]
Explanation PLATFORM FIB, error information
Recommended Action *SUPPORT*
Error Message     
%PLATFORM-PLAT_FIB_RP-3-ERROR PLATFORM-FIB-RP: Error - [chars]
Explanation PLATFORM FIB, error
Recommended Action *SUPPORT*

PLAT_FIB Messages
Error Message     
%PLATFORM-PLAT_FIB-3-ERR_INFO [chars] [dec]
Explanation PLATFORM FIB, error information
Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.
Error Message     
%PLATFORM-PLAT_FIB-3-ERR_INFO_RT [chars] [dec]
Explanation PLATFORM FIB, error information
Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.
Error Message     
%PLATFORM-PLAT_FIB-3-ERR_STR [chars]: [chars] ([unsigned int])
Explanation PLATFORM FIB, error information
Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.
Error Message     
%PLATFORM-PLAT_FIB-3-ERR_STR_RT [chars]: [chars] ([unsigned int])
Explanation PLATFORM FIB, error information
Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.
Error Message     
%PLATFORM-PLAT_FIB-3-ERROR [chars]
Explanation PLATFORM FIB, error
Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.
Error Message     
%PLATFORM-PLAT_FIB-3-ERROR_RT [chars]
Explanation PLATFORM FIB, error
Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative.
Error Message     
%PLATFORM-PLAT_FIB-6-INFO [chars]
Explanation PLATFORM FIB, Information
Recommended Action The message is just for information. No action is needed.

PLAT_V6FIB_RP Messages
Error Message     
%PLATFORM-PLAT_V6FIB_RP-3-ERR_INFO PLATFORM-FIB-IPV6: [chars] [dec]
Explanation Platform IPv6 FIB, Error information
Recommended Action *SUPPORT*
Error Message     
%PLATFORM-PLAT_V6FIB_RP-3-ERR_INFO_VERBOSE PLATFORM-FIB-IPV6: [chars] [chars] [chars] [dec]
Explanation Platform IPv6 FIB, Error information
Recommended Action *SUPPORT*
Error Message     
%PLATFORM-PLAT_V6FIB_RP-3-ERROR PLATFORM-FIB-IPV6: [chars]
Explanation Platform IPv6 FIB, Error
Recommended Action *SUPPORT*

PLATFORM_HFR_LIB Messages
Error Message     
%PLATFORM-PLATFORM_HFR_LIB-7-AM_I_SC_ERROR Failed to detect hardware board type. Reason: [chars].
Explanation The platform library service call to find the hardware module type has failed. The calling application handles it appropriately.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

PLATFORM_RP Messages
Error Message     
%PLATFORM-PLATFORM_RP-0-CRASH GRP-B Rebooting Now - Replace your broken RP DRAM!
Explanation Broken DRAM
Recommended Action Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS
Error Message     
%PLATFORM-PLATFORM_RP-0-MBE_RMW GRP-B DRAM ECC Fatal Memory Error: MBE_RMW Addr=[hex], TSR=[hex], EER=[hex]
Explanation GRP-B DRAM ECC Fatal Memory Error: MBE_RMW.
Recommended Action Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS
Error Message     
%PLATFORM-PLATFORM_RP-0-SBE_NON_FATAL GRP-B DRAM ECC Non-Fatal Memory Error: SBE Addr=[hex], TSR=[hex], EER=[hex], synd=[hex]
Explanation GRP-B DRAM ECC Non-Fatal Memory Error: Single Bit Error.
Recommended Action Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS
Error Message     
%PLATFORM-PLATFORM_RP-0-SBE_RMW_FATAL GRP-B DRAM ECC Fatal Memory Error: SBE_RMW on Tiger Rev 4, Addr=[hex], TSR=[hex], EER=[hex], synd=[hex]
Explanation GRP-B DRAM ECC Fatal Memory Error: SBE_RMW .
Recommended Action Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS
Error Message     
%PLATFORM-PLATFORM_RP-0-SBE_RMW_NONFATAL GRP-B DRAM ECC Non-Fatal Memory Error: SBE_RMW Addr=[hex], TSR=[hex], EER=[hex], synd=[hex]
Explanation GRP-B DRAM ECC Non-Fatal Memory Error: SBE_RMW.
Recommended Action Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS
Error Message     
%PLATFORM-PLATFORM_RP-0-WPE GRP-B DRAM ECC Fatal Memory Error: WPE Addr=[hex], TSR=[hex], EER=[hex], WPEIR=[hex]
Explanation GRP-B DRAM ECC Fatal Memory Error: Write Parity Error.
Recommended Action Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS
Error Message     
%PLATFORM-PLATFORM_RP-3-child_init [chars]: child: [chars]
Explanation Errors during the driver normal initialization
Recommended Action Software problem which requires a DDTS
Error Message     
%PLATFORM-PLATFORM_RP-3-CSAR_ECM [chars]
Explanation none
Recommended Action Software problem which requires a DDTS
Error Message     
%PLATFORM-PLATFORM_RP-3-CSAR_HW_ERR [chars]. Error = [chars]
Explanation csar hw error
Recommended Action Software problem which requires a DDTS
Error Message     
%PLATFORM-PLATFORM_RP-3-DIEP_SVC_INIT_ERR [chars] [chars]: service=[dec] service_status=[dec]
Explanation Errors during the initialization of deferent services
Recommended Action Software problem which requires a DDTS
Error Message     
%PLATFORM-PLATFORM_RP-3-FIA_DEVCTL_ERR Unsupported devctl case [dec]
Explanation An unexpected error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PLATFORM_RP-3-FIA_MEM_CHIP_ERR ([chars]): no memory for chip data.
Explanation An unexpected error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PLATFORM_RP-3-FIA_MEM_ERROR ([chars]): FIA failed to initialize memory. Exiting
Explanation An unexpected error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PLATFORM_RP-3-FIA_MMAP_ERROR ([chars]): FIA memory mapping failed. Exiting
Explanation An unexpected error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PLATFORM_RP-3-FIA_SYNC_ERROR ([chars]): FIA failed to sync, los_status [hex], los_error [hex], fia_config [hex]
Explanation This error usually indicates an internal hardware problem on the card.
Recommended Action If there are other error reports about the switch fabric (CSC/SFC) then wait several minutes for corrective action. Otherwise, run diagnostics for slot reporting error. Use 'diag verbose' command. (This command may not work for the slot containing the primary route processor.) If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PLATFORM_RP-3-HW_DR_MMAP_FAILED [chars] h/w driver cannot do memory map
Explanation An unexpected error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PLATFORM_RP-3-LOW_CPU_MEM slot [dec]: [dec]M present, need [dec]M, RP CPU memory upgrade required
Explanation For indicating insufficient RP CPU (ie. dram) memory
Recommended Action Upgrade the CPU (dram) memory on the RP.
Error Message     
%PLATFORM-PLATFORM_RP-3-NETIO_FAIL [chars]: dpc failure ( status : [dec] )
Explanation An unexpected error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PLATFORM_RP-3-NO_MUTEX Cannot get netio mutex
Explanation An unexpected error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PLATFORM_RP-3-NORMAL_INIT [chars]: [chars]
Explanation none
Recommended Action Software problem which requires a DDTS
Error Message     
%PLATFORM-PLATFORM_RP-3-NORMAL_INIT_ERR [chars] [chars]
Explanation Errors during the driver normal initialization
Recommended Action Software problem which requires a DDTS
Error Message     
%PLATFORM-PLATFORM_RP-3-PARTNER_INIT [chars]: [chars]
Explanation none
Recommended Action Software problem which requires a DDTS
Error Message     
%PLATFORM-PLATFORM_RP-3-RESET_DATAPATH [chars]: [dec]
Explanation Errors during the driver normal initialization
Recommended Action Software problem which requires a DDTS
Error Message     
%PLATFORM-PLATFORM_RP-7-DRP_PARTNER_HELPER [chars]
Explanation Debugging message for drp_partner_helper
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PLATFORM_RP-7-FIA_NOT_RESET FIA was not reset before programming
Explanation An unexpected error has occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PLATFORM_RP-7-PARTNER_DEBUG [chars]
Explanation Debugging code
Recommended Action none

PLIM_16P_OC48 Messages
Error Message     
%PLATFORM-PLIM_16P_OC48-3-DEVICE_INTR_CLEAR No Framer/RAC devices are generating excessive interrupts
Explanation The previously reported excessive interrupts condition has been cleared. Interrupt rate limiting has been disabled.
Recommended Action none
Error Message     
%PLATFORM-PLIM_16P_OC48-3-DEVICE_INTR_DISABLE Excessive interrupts from the [chars] device of port [hex]
Explanation The specified device is generating excessive interrupts. This message indicates that we are rate limiting the interrupt coming from this device. This indicates a potential HW issue, traffic forwarding (protection switching) may be impacted.
Recommended Action Check the fiber or the peer connection. If the problem persist after checking fiber and peer router, please contact support.
Error Message     
%PLATFORM-PLIM_16P_OC48-6-OIM_OIR Optic Interface Module [chars] for port [dec]
Explanation The Optic Interface Module (OIM) for the specified port has either been inserted or removed.
Recommended Action No action is required.

PLU Messages
Error Message     
%PLATFORM-PLU-4-ERR_CORRECTED Hardware Table [dec] consistency restored
Explanation Errors have been corrected.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PLU-4-ERR_NOTIFY Hardware Table [dec] may be inconsistent. Attempting correction every [dec] seconds
Explanation Errors were encountered trying to program hardware tables, forwarding on some entries may be affected, periodic error correction will be attempted.
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PLU-6-BKT_COMPACTED Hardware Table [dec] memory failures corrected with compaction
Explanation A particular table had persistent memory failures due to heavily fragmented memory. As a last resort we attempted an aggressive memory recovery technique which succeeded. This is an informational message.
Recommended Action No action is required because the memory failures were auto-corrected.

PLUTLU Messages
Error Message     
%PLATFORM-PLUTLU-4-ERR_RESTART_FAILED Failed to restart forwarding on metro
Explanation An error was encountered while trying to restart forwarding on metro
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PLUTLU-4-LTRACE_INIT_FAILED Failed to initialise ltrace buffers
Explanation An error was encountered while initialising the PLU/TLU memory manager This is a non-fatal error for PLU/TLU manager caused by system instability or memory issues
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
Error Message     
%PLATFORM-PLUTLU-4-REPL_MODE_FAILED Failed to modify replication mode
Explanation An error was encountered while trying to modify replication mode on metro
Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

PRP_HW Messages
Error Message     
%PLATFORM-PRP_HW-3-INIT_ERROR Performance route processor initialization failed: ([chars]%s)
Explanation Performance Route Processor (PRP) drivers failed to initialize. The effect is that PRP will not function. %s - indicates the reason for the failure. %s - is the error reason.
Recommended Action The System Manager process (sysmgr) will not respawn this process. Try to reload the PRP first. If it does not recover, power recycle the router. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.

	Cisco IOS XR System Error Reference Guide for XR12000 Series Platform Specific Messages, Release 3.4
	Platform Messages
Cisco IOS XR System Error Reference Guide for XR12000 Series Platform Specific Messages, Release 3.4 Preface Overview Access Control List (ACL) Messages Diagnostic Messages Forwarding Messages High Availability (HA) Messages Installation Messages Internet Protocol (IP) Messages Layer 1 Messages Layer 2 Messages Manageability (MGBL) Messages Operating System (OS) Messages Packet Infrastructure Messages Platform Messages Quality of Service (QoS) Messages Routing Messages Index	Download this chapter Platform Messages Download the complete book Book-level PDF: Cisco IOS XR System Error Reference Guide for XR12000 Series Platform Specific Messages (PDF - 3 MB) Table Of Contents Platform Messages OIRD Messages PCIMGR Messages PCMCIA Messages PCMCIAD Messages PCTL Messages PLAT_FIB_MPLS Messages PLAT_FIB_RP Messages PLAT_FIB Messages PLAT_V6FIB_RP Messages PLATFORM_HFR_LIB Messages PLATFORM_RP Messages PLIM_16P_OC48 Messages PLU Messages PLUTLU Messages PRP_HW Messages Platform Messages This section contains all Platform related System Error Messages, such as shelf magr, chassis, env ctrl, and so forth. The following facility codes are represented in this module: •OIRD Messages •PCIMGR Messages •PCMCIA Messages •PCMCIAD Messages •PCTL Messages •PLAT_FIB_MPLS Messages •PLAT_FIB_RP Messages •PLAT_FIB Messages •PLAT_V6FIB_RP Messages •PLATFORM_HFR_LIB Messages •PLATFORM_RP Messages •PLIM_16P_OC48 Messages •PLU Messages •PLUTLU Messages •PRP_HW Messages OIRD Messages Error Message %PLATFORM-OIRD-5-OIRIN OIR: Node [chars] inserted Explanation Detected a card is inserted into the chassis. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-OIRD-5-OIROUT OIR: Node [chars] removed Explanation Detected a card is removed from the chassis. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-OIRD-7-ASYNC_ATTACH_FAIL Failed to attach handler for async events: [chars] Explanation Failed to attach handler for async events. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-OIRD-7-ASYNC_MSG_ERROR Received unexpected message: [dec] Explanation Received unexpected async message type. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.= Error Message %PLATFORM-OIRD-7-CHKPT_FAIL Failed to perform checkpoint services: [chars] Explanation Failed to perform checkpoint service functions. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-OIRD-7-EVM_CREATE_FAIL Failed to create event manager: [chars] Explanation Failed to create event manager. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-OIRD-7-MMAP_FAIL Failed to map OIR registers to process space Explanation Failed to mmap OIR registers. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-OIRD-7-MSG_ATTACH_FAIL Failed to attach handler for sync events: [chars] Explanation Failed to attach handler for sync events. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-OIRD-7-MSG_CHAN_CONN_FAIL Failed to connect to message channel: [chars] Explanation Failed to attach handler for sync messages. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-OIRD-7-MSG_ERROR Received unexpected message : [chars] Explanation Received unexpected message. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.= Error Message %PLATFORM-OIRD-7-THREAD_CREATE_FAIL Failed to create thread [chars] Explanation Failed to create threads. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-OIRD-7-TIMER_CREATE_FAIL Failed to create timer: [chars] Explanation Failed to create timer. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-OIRD-7-TIMER_INIT_FAIL Failed to init timer events: [chars] Explanation Failed to init timer events. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-OIRD-7-UNEXPECTED Unexpected: [chars]: [chars] Explanation An unexpected condition encountered. This is not necessarily an error, but may help with debugging other problems elsewhere! Recommended Action Collect system log information. No action is required. PCIMGR Messages Error Message %PLATFORM-PCIMGR-2-SW_FATAL_ERROR fatal s/w error encountered - [chars], [chars], line [dec] Explanation An unrecoverable fatal s/w error was encountered, which resulted in process restart. The exact cause is appended to the error msg. Contact support with this information. Recommended Action Reload the board. SUPPORT Error Message %PLATFORM-PCIMGR-3-MUTEX_LOCK_ERROR [chars]() line[dec]: pci bus manager mutex lock error Explanation The mutex lock for accessing register returned error Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PCIMGR-3-MUTEX_UNLOCK_ERROR [chars]() line[dec]: pci bus manager mutex unlock error Explanation The mutex unlock for register operation returned error Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PCIMGR-3-REG_PM_ERROR [chars]() line[dec]: pci bus manager failed register to platform mgr Explanation The function call to pm_fault_register_device returned fail Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. PCMCIA Messages Error Message %PLATFORM-PCMCIA-3-PCI_DEV_ATTACH_ERROR PCMCIA driver failed to attach to the pci device Explanation can not get pci device info from PCI bus mgr Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PCMCIA-3-PCI_SVR_ATTACH_ERROR Can't locate PCI server Explanation PCMCIA driver can not attach to PCI bus mgr Recommended Action 'OIR PC Card' Error Message %PLATFORM-PCMCIA-7-MEM_MAP_ERROR PCMCIA driver failed mapping io/mem addr space Explanation mem/io mapping form pcmcia driver failed Recommended Action 'Check PC card insertion, format, or unsupported type' Error Message %PLATFORM-PCMCIA-7-REG_PM_ERROR PCMCIA driver failed regist to platform mgr Explanation The function call to pm_fault_register_device returned fail Recommended Action 'Check PCMCIAD process' PCMCIAD Messages Error Message %PLATFORM-PCMCIAD-7-FUNCTION_FAILED [chars]() failed: [chars] Explanation The function specified failed Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PCMCIAD-7-KILL_FAILED kill to pid [dec] failed: [chars] Explanation Probably the process being killed has already exited Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PCMCIAD-7-MSGSEND_FAILED MsgSendPulse operation failed: [chars] Explanation Failed to send pulse to resmgr thread to handle SIGCHLD Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PCMCIAD-7-RESTART Pcmciad died and has come back up. Killing its old children Explanation pcmciad died and had come back up. It is killing children spawned by old pcmciad so that it can respawn new ones. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PCMCIAD-7-SIGNAL_OP_FAILED Signal operation [chars] failed: [chars] Explanation Singal masking or handler installation failed Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PCMCIAD-7-UNLINK_FAILED unlink of file [chars] failed: [chars] Explanation Should not happen. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. PCTL Messages Error Message %PLATFORM-PCTL-3-gsp_msg_failed Failure to notify node state when [chars]: [chars] Explanation The internal communication channel among pctl threads is broken. Recommended Action Must restart the process. PLAT_FIB_MPLS Messages Error Message %PLATFORM-PLAT_FIB_MPLS-2-CRITICAL [chars] Explanation PLATFORM FIB, Critical error Recommended Action SUPPORT Error Message %PLATFORM-PLAT_FIB_MPLS-2-CRITICAL_INFO [chars] [dec] Explanation PLATFORM FIB, Critical error information Recommended Action SUPPORT Error Message %PLATFORM-PLAT_FIB_MPLS-3-ERR_DETAIL [chars] [hex], [chars] [dec], [chars]([dec]) Explanation PLATFORM FIB, error information Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative. Error Message %PLATFORM-PLAT_FIB_MPLS-3-ERR_INFO [chars] [dec] Explanation PLATFORM FIB, error information Recommended Action SUPPORT Error Message %PLATFORM-PLAT_FIB_MPLS-3-ERR_INFO [chars] [dec] Explanation PLATFORM FIB, error information Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative. Error Message %PLATFORM-PLAT_FIB_MPLS-3-ERR_INFO_HEX [chars] [hex] Explanation PLATFORM FIB, error information Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative. Error Message %PLATFORM-PLAT_FIB_MPLS-3-ERR_STR [chars] [chars]([dec]) Explanation PLATFORM FIB, error information Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative. Error Message %PLATFORM-PLAT_FIB_MPLS-3-ERR_STR [chars] [chars]([dec]) Explanation PLATFORM FIB, error information Recommended Action SUPPORT Error Message %PLATFORM-PLAT_FIB_MPLS-3-ERROR [chars] Explanation PLATFORM FIB, error Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative. Error Message %PLATFORM-PLAT_FIB_MPLS-3-ERROR [chars] Explanation PLATFORM FIB, error Recommended Action SUPPORT Error Message %PLATFORM-PLAT_FIB_MPLS-3-SHMEM Shared memory [chars], window: [dec] [hex] [chars] Explanation PLATFORM FIB, Shared memory errors Recommended Action SUPPORT Error Message %PLATFORM-PLAT_FIB_MPLS-4-WARNING [chars] Explanation PLATFORM FIB, Warning Recommended Action SUPPORT Error Message %PLATFORM-PLAT_FIB_MPLS-4-WARNING_INFO [chars] [dec] Explanation PLATFORM FIB, Warning information Recommended Action SUPPORT Error Message %PLATFORM-PLAT_FIB_MPLS-6-INFO [chars] Explanation PLATFORM FIB, Information Recommended Action SUPPORT PLAT_FIB_RP Messages Error Message %PLATFORM-PLAT_FIB_RP-3-ERR_INFO PLATFORM-FIB-RP: Error - [chars] [dec] Explanation PLATFORM FIB, error information Recommended Action SUPPORT Error Message %PLATFORM-PLAT_FIB_RP-3-ERR_INFO_VERBOSE PLATFORM-FIB-RP: Error - [chars] [chars] [chars] [dec] Explanation PLATFORM FIB, error information Recommended Action SUPPORT Error Message %PLATFORM-PLAT_FIB_RP-3-ERROR PLATFORM-FIB-RP: Error - [chars] Explanation PLATFORM FIB, error Recommended Action SUPPORT PLAT_FIB Messages Error Message %PLATFORM-PLAT_FIB-3-ERR_INFO [chars] [dec] Explanation PLATFORM FIB, error information Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative. Error Message %PLATFORM-PLAT_FIB-3-ERR_INFO_RT [chars] [dec] Explanation PLATFORM FIB, error information Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative. Error Message %PLATFORM-PLAT_FIB-3-ERR_STR [chars]: [chars] ([unsigned int]) Explanation PLATFORM FIB, error information Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative. Error Message %PLATFORM-PLAT_FIB-3-ERR_STR_RT [chars]: [chars] ([unsigned int]) Explanation PLATFORM FIB, error information Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative. Error Message %PLATFORM-PLAT_FIB-3-ERROR [chars] Explanation PLATFORM FIB, error Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative. Error Message %PLATFORM-PLAT_FIB-3-ERROR_RT [chars] Explanation PLATFORM FIB, error Recommended Action Please collect the console log, FIB traces (show cef trace loc ), FIB platform trace (show cef platform trace all loc ). Also notice if the error message is transient or persistent. Report to your technical support representative. Error Message %PLATFORM-PLAT_FIB-6-INFO [chars] Explanation PLATFORM FIB, Information Recommended Action The message is just for information. No action is needed. PLAT_V6FIB_RP Messages Error Message %PLATFORM-PLAT_V6FIB_RP-3-ERR_INFO PLATFORM-FIB-IPV6: [chars] [dec] Explanation Platform IPv6 FIB, Error information Recommended Action SUPPORT Error Message %PLATFORM-PLAT_V6FIB_RP-3-ERR_INFO_VERBOSE PLATFORM-FIB-IPV6: [chars] [chars] [chars] [dec] Explanation Platform IPv6 FIB, Error information Recommended Action SUPPORT Error Message %PLATFORM-PLAT_V6FIB_RP-3-ERROR PLATFORM-FIB-IPV6: [chars] Explanation Platform IPv6 FIB, Error Recommended Action SUPPORT PLATFORM_HFR_LIB Messages Error Message %PLATFORM-PLATFORM_HFR_LIB-7-AM_I_SC_ERROR Failed to detect hardware board type. Reason: [chars]. Explanation The platform library service call to find the hardware module type has failed. The calling application handles it appropriately. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. PLATFORM_RP Messages Error Message %PLATFORM-PLATFORM_RP-0-CRASH GRP-B Rebooting Now - Replace your broken RP DRAM! Explanation Broken DRAM Recommended Action Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS Error Message %PLATFORM-PLATFORM_RP-0-MBE_RMW GRP-B DRAM ECC Fatal Memory Error: MBE_RMW Addr=[hex], TSR=[hex], EER=[hex] Explanation GRP-B DRAM ECC Fatal Memory Error: MBE_RMW. Recommended Action Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS Error Message %PLATFORM-PLATFORM_RP-0-SBE_NON_FATAL GRP-B DRAM ECC Non-Fatal Memory Error: SBE Addr=[hex], TSR=[hex], EER=[hex], synd=[hex] Explanation GRP-B DRAM ECC Non-Fatal Memory Error: Single Bit Error. Recommended Action Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS Error Message %PLATFORM-PLATFORM_RP-0-SBE_RMW_FATAL GRP-B DRAM ECC Fatal Memory Error: SBE_RMW on Tiger Rev 4, Addr=[hex], TSR=[hex], EER=[hex], synd=[hex] Explanation GRP-B DRAM ECC Fatal Memory Error: SBE_RMW . Recommended Action Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS Error Message %PLATFORM-PLATFORM_RP-0-SBE_RMW_NONFATAL GRP-B DRAM ECC Non-Fatal Memory Error: SBE_RMW Addr=[hex], TSR=[hex], EER=[hex], synd=[hex] Explanation GRP-B DRAM ECC Non-Fatal Memory Error: SBE_RMW. Recommended Action Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS Error Message %PLATFORM-PLATFORM_RP-0-WPE GRP-B DRAM ECC Fatal Memory Error: WPE Addr=[hex], TSR=[hex], EER=[hex], WPEIR=[hex] Explanation GRP-B DRAM ECC Fatal Memory Error: Write Parity Error. Recommended Action Try changing the DRAM to a known working one. If that doesn't work, then it is a software problem which requires a DDTS Error Message %PLATFORM-PLATFORM_RP-3-child_init [chars]: child: [chars] Explanation Errors during the driver normal initialization Recommended Action Software problem which requires a DDTS Error Message %PLATFORM-PLATFORM_RP-3-CSAR_ECM [chars] Explanation none Recommended Action Software problem which requires a DDTS Error Message %PLATFORM-PLATFORM_RP-3-CSAR_HW_ERR [chars]. Error = [chars] Explanation csar hw error Recommended Action Software problem which requires a DDTS Error Message %PLATFORM-PLATFORM_RP-3-DIEP_SVC_INIT_ERR [chars] [chars]: service=[dec] service_status=[dec] Explanation Errors during the initialization of deferent services Recommended Action Software problem which requires a DDTS Error Message %PLATFORM-PLATFORM_RP-3-FIA_DEVCTL_ERR Unsupported devctl case [dec] Explanation An unexpected error has occurred. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PLATFORM_RP-3-FIA_MEM_CHIP_ERR ([chars]): no memory for chip data. Explanation An unexpected error has occurred. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PLATFORM_RP-3-FIA_MEM_ERROR ([chars]): FIA failed to initialize memory. Exiting Explanation An unexpected error has occurred. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PLATFORM_RP-3-FIA_MMAP_ERROR ([chars]): FIA memory mapping failed. Exiting Explanation An unexpected error has occurred. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PLATFORM_RP-3-FIA_SYNC_ERROR ([chars]): FIA failed to sync, los_status [hex], los_error [hex], fia_config [hex] Explanation This error usually indicates an internal hardware problem on the card. Recommended Action If there are other error reports about the switch fabric (CSC/SFC) then wait several minutes for corrective action. Otherwise, run diagnostics for slot reporting error. Use 'diag verbose' command. (This command may not work for the slot containing the primary route processor.) If the message recurs, copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PLATFORM_RP-3-HW_DR_MMAP_FAILED [chars] h/w driver cannot do memory map Explanation An unexpected error has occurred. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PLATFORM_RP-3-LOW_CPU_MEM slot [dec]: [dec]M present, need [dec]M, RP CPU memory upgrade required Explanation For indicating insufficient RP CPU (ie. dram) memory Recommended Action Upgrade the CPU (dram) memory on the RP. Error Message %PLATFORM-PLATFORM_RP-3-NETIO_FAIL [chars]: dpc failure ( status : [dec] ) Explanation An unexpected error has occurred. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PLATFORM_RP-3-NO_MUTEX Cannot get netio mutex Explanation An unexpected error has occurred. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PLATFORM_RP-3-NORMAL_INIT [chars]: [chars] Explanation none Recommended Action Software problem which requires a DDTS Error Message %PLATFORM-PLATFORM_RP-3-NORMAL_INIT_ERR [chars] [chars] Explanation Errors during the driver normal initialization Recommended Action Software problem which requires a DDTS Error Message %PLATFORM-PLATFORM_RP-3-PARTNER_INIT [chars]: [chars] Explanation none Recommended Action Software problem which requires a DDTS Error Message %PLATFORM-PLATFORM_RP-3-RESET_DATAPATH [chars]: [dec] Explanation Errors during the driver normal initialization Recommended Action Software problem which requires a DDTS Error Message %PLATFORM-PLATFORM_RP-7-DRP_PARTNER_HELPER [chars] Explanation Debugging message for drp_partner_helper Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PLATFORM_RP-7-FIA_NOT_RESET FIA was not reset before programming Explanation An unexpected error has occurred. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PLATFORM_RP-7-PARTNER_DEBUG [chars] Explanation Debugging code Recommended Action none PLIM_16P_OC48 Messages Error Message %PLATFORM-PLIM_16P_OC48-3-DEVICE_INTR_CLEAR No Framer/RAC devices are generating excessive interrupts Explanation The previously reported excessive interrupts condition has been cleared. Interrupt rate limiting has been disabled. Recommended Action none Error Message %PLATFORM-PLIM_16P_OC48-3-DEVICE_INTR_DISABLE Excessive interrupts from the [chars] device of port [hex] Explanation The specified device is generating excessive interrupts. This message indicates that we are rate limiting the interrupt coming from this device. This indicates a potential HW issue, traffic forwarding (protection switching) may be impacted. Recommended Action Check the fiber or the peer connection. If the problem persist after checking fiber and peer router, please contact support. Error Message %PLATFORM-PLIM_16P_OC48-6-OIM_OIR Optic Interface Module [chars] for port [dec] Explanation The Optic Interface Module (OIM) for the specified port has either been inserted or removed. Recommended Action No action is required. PLU Messages Error Message %PLATFORM-PLU-4-ERR_CORRECTED Hardware Table [dec] consistency restored Explanation Errors have been corrected. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PLU-4-ERR_NOTIFY Hardware Table [dec] may be inconsistent. Attempting correction every [dec] seconds Explanation Errors were encountered trying to program hardware tables, forwarding on some entries may be affected, periodic error correction will be attempted. Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PLU-6-BKT_COMPACTED Hardware Table [dec] memory failures corrected with compaction Explanation A particular table had persistent memory failures due to heavily fragmented memory. As a last resort we attempted an aggressive memory recovery technique which succeeded. This is an informational message. Recommended Action No action is required because the memory failures were auto-corrected. PLUTLU Messages Error Message %PLATFORM-PLUTLU-4-ERR_RESTART_FAILED Failed to restart forwarding on metro Explanation An error was encountered while trying to restart forwarding on metro Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PLUTLU-4-LTRACE_INIT_FAILED Failed to initialise ltrace buffers Explanation An error was encountered while initialising the PLU/TLU memory manager This is a non-fatal error for PLU/TLU manager caused by system instability or memory issues Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. Error Message %PLATFORM-PLUTLU-4-REPL_MODE_FAILED Failed to modify replication mode Explanation An error was encountered while trying to modify replication mode on metro Recommended Action Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information. PRP_HW Messages Error Message %PLATFORM-PRP_HW-3-INIT_ERROR Performance route processor initialization failed: ([chars]%s) Explanation Performance Route Processor (PRP) drivers failed to initialize. The effect is that PRP will not function. %s - indicates the reason for the failure. %s - is the error reason. Recommended Action The System Manager process (sysmgr) will not respawn this process. Try to reload the PRP first. If it does not recover, power recycle the router. Copy the error message exactly as it appears on the console or in the system log, call your Cisco technical support representative and provide the representative with the gathered information.
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