CiscoView is a graphical SNMP-based device management tool that provides real-time views of networked Cisco Systems devices. These views deliver a continuously updated physical/logical picture of device configuration and performance conditions, with simultaneous views available for multiple device sessions.
New Features
The following features are new to CiscoView 6.1.8:
•Ability to launch Campus Manager reports
For any device that is also managed by Campus Manager 5.1, you can launch reports that provide the device, port, and VLAN information collected by Campus Manager within CiscoView. To access these reports:
–Right-click the chassis view of a device.
–From the context menu, select Campus Manager and then the report you want to launch (CM Device Report, CM Port Report, or CM VLAN Report).
•Ability to launch Health and Utilization Monitor (HUM) Interface Report for multiple ports
With the CVCrossLaunch release 2.0 device package installed, you can generate and view the HUM Interface Report for multiple ports within CiscoView. This report summarizes activity on the selected ports during the past hour. To launch this report, first right-click the ports for which you want to generate a report while holding down the Ctrl key, and then select HUM Interface Report from the context menu.
The following devices support this feature:
–Cisco Switches: Catalyst 2940, Catalyst 2950, Catalyst 2955, Catalyst 2960, Catalyst 2970, Catalyst 3550, Catalyst 3560, Catalyst 3750, Catalyst 4000 (running either Catalyst OS or Cisco IOS software), Catalyst 6000 (running either Catalyst OS or Cisco IOS software), ME 2400-24TS-A, ME 3400-24TS-A
Selected port/module is not completely highlighted.
To reproduce the problem:
1. Using Netscape Navigator, launch CiscoView and open the chassis view for either a Catalyst 3750 or 6000 device.
2. Click either a module or port to select it.
Only the left side of the selected module/port is highlighted by a yellow border.
There is no workaround.
Note This problem does not occur in Internet Explorer.
CSCsb87420
Error sometimes occurs when configuring a device.
A null point exception error sometimes occurs after making a configuration change to a device within CiscoView.
There is no workaround.
CSCin86481
Device list disappears during a hotswap.
To reproduce the problem:
1. Install version 5.0 of the CE500 device package onto a CiscoView 6.1 server.
2. Start CiscoView and launch the chassis view for a device.
3. Right-click the chassis view and select User Credentials from the context menu.
4. Enter the appropriate telnet credentials (username/password and telnet enable password).
After entering your telnet credentials, CiscoView deletes this information. As a result, CiscoView cannot discover or list the cards on this device.
There is no workaround.
CSCsf10282
Chassis view for same device is shown in two different windows.
In the same CiscoView session, use the Device Selector to launch the chassis view for two devices in separate windows. The chassis view of the device opened last will also be displayed in the window from which the first device was opened.
There is no workaround.
CSCse13184
Browser crashes after opening MWAM card dialog box.
To reproduce the problem:
1. Right-click a MWAM card and then select Configure.
2. Select the category MWAM Module.
3. With a table row selected, click Configure.
4. Select the category Mobility Agent Advertisement Configurations.
There is no workaround.
CSCse13268
CiscoView web pages continually reload.
To reproduce the problem:
1. Right-click a MWAM card and then select Configure.
2. Select the category MWAM Module.
3. With a table row selected, click Configure.
4. Leave all CiscoView web pages idle for about an hour.
After an hour, the web pages will begin to reload continuously.
There is no workaround.
CSCsa37350
Issues with CiscoView running in LMS 2.5 have been observed.
The following issues have been observed on some devices after launching the monitoring dialog box for multiple ports:
•The perfomance statistics for the selected ports are not available.
•A blank monitoring graph is displayed.
•Instead of opening one graph that summarizes the performance of the selected ports, CiscoView opens a graph for each port.
Another issue that has been observed on some devices is the inability to toggle between the front and rear view of a device chassis.
There is no workaround.
CSCse68712
Advanced search results are displayed in multiple CiscoView sessions.
With CiscoView 6.1.5 running, perform an advanced search from the Device Selector. The search results will be shown in the current CiscoView session as well as all other active sessions.
There is no workaround.
Table 3 Known Problems in CiscoView Mini-RMON Manager 3.2
Bug ID
Summary
Additional Information
CSCsa94018
Pages/dialog boxes display no data after device goes down.
To reproduce the problem:
1. Launch CiscoView Mini-RMON Manager.
2. Select a new application page or refresh the current one.
If the device being monitored goes down before a new page is opened or the current page is refreshed, all subsequent pages and dialog boxes will display no data. In addition, no message indicating that the device is down is provided.
To get confirmation that the device is down, close the current session and then open a new one for that device.
CSCsb07793
Sometimes Device Selector does not work as expected.
2. Expand a folder in the Device Selector of an open session by clicking the plus sign beside it.
Sometimes, instead of the folder expanding, the Device Selector tree collapses and displays only the main folder. After you expand the main folder, the expandable folders beneath it display a minus sign, even though they should display a plus sign.
To work around the problem, click the minus sign for an expandable folder. A plus sign is displayed and the Device Selector now works as expected.
CSCsb00192
Browser's status bar does not indicate that the creation of a new alarm is complete.
To reproduce the problem:
1. Click the Setup tab.
2. From the Options bar, click Alarms.
3. From the Setup Alarm Thresholds page, click Create.
4. Enter the necessary information and then click OK.
A new alarm is created, but the status bar continues to indicate that the process is still running.
The problem goes away as soon as you launch another page or click an action button.
CSCsb05750
Cannot enable statistics collection on some devices.
An error message is displayed when you attempt to enable statistics collection on the following devices:
•Catalyst 2970-24TS
•Catalyst 3550-24MMF
•Catalyst 3750
•Catalyst 4948
To work around the problem, enable statistics collection using the CLI (this does not apply to Catalyst 4948 devices).
Note For more information, see the corresponding SNMP agent problems: CSCin93032, CSCin93030, CSCin93028, CSCsb05787, and CSCef19988.
CSCsc00802
Statistics collection and History features are not supported by some devices.
The following devices do not support the Statistics collection and History features in CiscoView Mini-RMON Manager 2.0:
Long table entries are not fully displayed in CiscoView Mini-RMON Manager.
CiscoView Mini-RMON Manager tables do not automatically resize. As a result, long entries may not be fully displayed.
There is no workaround.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
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