Table Of Contents
LAN Management Solution 1.2
Bundle Update
SUPPLEMENTAL LICENSE AGREEMENT
What the Bundle Contains
New Features
CD One, 5th Edition
Resource Manager Essentials 3.4
Campus Manager 3.2
nGenius Real-Time Monitor 1.4
Hardware and Software Requirements
Server Requirements
Solaris Patches
Client Requirements
Installing the Bundle
Installing RTM 1.4
Notes on Installing the Bundle
Upgrading CD One
Upgrade Paths
Upgrading on Solaris
Upgrading CD One—Local Upgrade
Upgrading CD One—Remote Upgrade
Upgrading on Windows
Upgrading CD One—Local Upgrade
Upgrading from CD One, 4th Edition—Remote Upgrade
Upgrading Resource Manager Essentials
Upgrade Paths
Upgrading Essentials on Solaris
Backing Up Your Previous Database
Running the Installation Program on Solaris
Backing Up the Converted Database
Upgrading Essentials Data from a Remote System
Upgrading Essentials on Windows
Running the Installation Program on Windows
Upgrading Essentials Data from a Remote System
Upgrading Campus Manager
Upgrade Paths
Understanding the Data Conversion
Converting Campus Data
Converting Campus 3.1 Data
Installation Notes
Performing an Upgrade Installation
Running the Installation Program on Solaris
Importing Data After Installation
Importing Data Manually from Campus Manager 3.1
Upgrading Saved Views From Topology Services
Running the Installation Program on Windows
Importing Data After Installation
Importing Data Manually from Campus Manager 3.1
Upgrading nGenius Real-Time Monitor
Prerequisites
Upgrading to nGenius Real-Time Monitor 1.4
Upgrading from nGenius Real-Time Monitor 1.3
Upgrading from nGenius Real-Time Monitor 1.2
Obtaining Documentation
World Wide Web
Documentation CD-ROM
Ordering Documentation
Documentation Feedback
Obtaining Technical Assistance
Cisco.com
Technical Assistance Center
Cisco TAC Web Site
Cisco TAC Escalation Center
LAN Management Solution 1.2
Bundle Update
LAN Management Solution (LMS) 1.2 Bundle Update provides updates for the LMS component applications on Windows and Solaris platforms.
•
SUPPLEMENTAL LICENSE AGREEMENT
•What the Bundle Contains
•New Features
•Hardware and Software Requirements
•Installing the Bundle
•Upgrading CD One
•Upgrading Resource Manager Essentials
•Upgrading Campus Manager
•Upgrading nGenius Real-Time Monitor
•Obtaining Documentation
SUPPLEMENTAL LICENSE AGREEMENT
SUPPLEMENTAL LICENSE AGREEMENT FOR CISCO SYSTEMS NETWORK MANAGEMENT SOFTWARE: CiscoWorks LAN MANAGEMENT SOLUTION
IMPORTANT—READ CAREFULLY: This Supplemental License Agreement ("SLA") contains additional limitations on the license to the Software provided to Customer under the Software License Agreement between Customer and Cisco. Capitalized terms used in this SLA and not otherwise defined herein shall have the meanings assigned to them in the Software License Agreement. To the extent that there is a conflict among any of these terms and conditions applicable to the Software, the terms and conditions in this SLA shall take precedence.
By installing, downloading, accessing or otherwise using the Software, Customer agrees to be bound by the terms of this SLA. If Customer does not agree to the terms of this SLA, Customer may not install, download, or otherwise use the Software. When used below, the term "server" refers to central processor unit.
1. ADDITIONAL LICENSE RESTRICTIONS.
•Installation and Use. The Software components are provided to Customer solely to install, update, supplement, or replace existing functionality of the applicable Network Management Software product. Customer may install and use following Software components:
–Resource Manager Essentials (RME): May be installed on one (1) server in Customer's network management environment.
–nGenius Real Time Monitor (RTM): May be installed on one (1) server in Customer's network management environment.
–Campus Manager (CM): May be installed on one (1) server in Customer's network management environment.
–CiscoView/ CD One: Contains shared resources used by other components in this bundle. In many cases, all components in this bundle can be installed on a single server. If some components of this bundle are installed on separate servers, a copy of CD One can be installed with each component in Customer's network management environment.
•Reproduction and Distribution. Customer may not reproduce nor distribute software.
2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS.
Please refer to the Cisco Systems, Inc. Software License Agreement.
What the Bundle Contains
LMS Bundle Update contains:
•CD One, 5th Edition (CD One) and CiscoView 5.4 (CV) provide common web services and support for third-party network management solutions as well as real-time views of networked Cisco Systems devices.
•Resource Management Essentials 3.4 (Essentials)—Web-enabled administration tool for simplifying the device software and configuration management of Cisco routers and switches.
•Campus Manager 3.2 (Campus Manager)—Web-based suite of network management tools that enables administrators to obtain graphical views of network topology and end-user information.
•NetScout nGenius Real-Time Monitor 1.4 (RTM)—Web-based system designed to manage and monitor the packets, application and protocol traffic in the network. It provides tools for troubleshooting and monitoring traffic thresholds. This client-server network management solution is offered to Cisco Systems customers in cooperation with NetScout Systems, Inc.
Note In addition to the enclosed paper documents, PDF versions of product documentation are available on the product CDs. See the installation instructions for individual products and print out the relevant documentation before proceeding with the installation. You can also order printed copies of documentation using the sources in the"Ordering Documentation" section.
New Features
This section highlights updates for each component of this Bundle Update release.
All LMS applications are now supported on Windows 2000 Server,
Windows 2000 Professional, and Solaris 2.7 and 2.8.
Note For more detailed information on the new features and for the latest list of supported devices, see the accompanying release notes.
CD One, 5th Edition
CD One provides these new features:
•Secure Socket Layer (SSL) encryption to provide secure access between the client browser and management server, and Secure Shell (SSH) to provide secure access between the management server and devices.
•Enhanced installation and runtime system security. To improve the security of the product, you can change your login (Admin or Guest user) and database passwords during installation. You can provide your own casuser password to support Windows 2000 strong enhanced passwords.
• Export/Import user information from one CD One server to another server. You can create users in one server and import them to all the other servers.
•Provides link to Cisco Feature Navigator (CFN), a tool available on www.cisco.com/go/fn. It enables you to select the device images based on the features you would like to run on your networks.
•Support for several new Cisco devices, Cisco IOS extended features, and selected Cisco voice applications.
•Device support for several Cisco products, including: AP340, AP350, AS5350, AS5400, Router 12000 Series, IAD2400, Metro 1500, and
URM (1.0).
•New five-year certificates used to sign jar files.
Resource Manager Essentials 3.4
Essentials provides these new features:
•Support for downloading and uploading of device configurations via Secure Shell (SSH) protocol.
•Secure communication between the client browser and the Resource Manager Essentials server via Secure Socket Layer (SSL) protocol.
•Support for configuration and software management for devices across Network Address Translation (NAT) boundaries.
•Support for Interactive IOS, CatOS and FastSwitch commands in the NetConfig applications.
•Up-to-date inventory of all Cisco devices in the network, including support for Cisco Call Manager and VPN Concentrator 3000 (VPN c3000).
•Copy command enhancement of Network Show Commands facility.
•Ability to isolate and view PIX firewall configuration statements.
•Users can select devices from a CSV file and delete them from the inventory database.
•Enhanced installation and runtime system security. To improve the security of the product, you can change database passwords during install.
•Inventory management and software image management support for devices managed using the Auto Update Server.
•New five-year certificates used to sign jar files.
•Support for new devices (for a complete list of supported devices, see "Supported Devices" in the Release Notes) including the following:
–Cisco Router 7400 Series (7401 ASR-BB, 7401 ASR-CP)
–Cisco 7600 Series (7603, 7606, 7609)
–Cisco Router 7304
–PIX Firewall (506, 515, 520, 525, 535, 501, 506E, 515E)
–Cisco ONS Series (ONS 15540 ESP)
–Cisco 1700 Series (1710, 1760)
–Integrated Access Device (IAD 2420)
–Catalyst 6000 Series (6513)
–Gigabit Switch Router (GSR) 12400 Series (12404, 12406, 12410, 12416)
–Cisco RPM-PR
–Cisco Aironet AP Series (340, 350)
–Cisco 4000 Series (C4224)
–Cisco Content Service Switch (CSS) 11000 Series (11050, 11080, 11150)
–Network Analysis Module (Catalyst 6000 module).
Campus Manager 3.2
Campus Manager provides these new features:
•Support for new devices (for a list of supported devices, see "Supported Devices" in the Release Notes).
•Path Analysis supports Layer 2 traces of devices configured with HSRP.
•User Tracking supports multiple sorting of table columns.
nGenius Real-Time Monitor 1.4
nGenius Real Time Monitor provides these new features:
•Support for Differentiated Services—DSMON allows different classes of traffic to be accorded prioritized Quality of Service (QoS) treatment while flowing through the network. DSMON data is displayed in Traffic Monitor.
•Asynchronous Device Configuration—Provides the ability to perform concurrent device processing; for example, adding, deleting, or configuring devices. When you initiate a task, a Task Progress Report provides asynchronous device status feedback such as warnings and errors.
•Server Load Detection—nGenius Real-Time Monitor proactively monitors the nGenius Server to prevent poor performance or abnormal shutdowns. If disk space, memory usage, or server overload thresholds are exceeded, an alarm is triggered and the nGenius Server executes a script to notify you by e-mail.
•Bulk Device Add — Allows you to add multiple devices using a comma separated values (.csv) file.
Hardware and Software Requirements
Server Requirements
This section provides server requirements for installing all of the LMS bundle CDs on one server.
Table 1 provides the minimum server requirements for the LMS bundle.
The requirements listed are based on managing 500 devices, with all applications hosted on a single server. If your LMS applications are distributed on multiple servers or you have chosen not to install some of them, the minimum requirements might be less than those given in Table 1. If you are managing more than 500 devices or you are running additional Cisco or third-party applications on the servers, the requirements might be higher.
See the individual LMS application Installation Guides for specific product requirements and detailed install instructions.
A warning message appears if obsolete Solaris patches are present on your system. Before running CD One, 5th Edition, download and install the latest recommended patches from the Sun website.
You can upgrade the product before or after you upgrade the operating system. However, if you upgrade the product first, you will not see operating system patch-related or Service Pack-related warnings provided as part of the LMS installer. If you are upgrading on Windows NT or on Solaris 2.6, you must first upgrade the operating system.
Table 1 Server Requirements for the LMS Bundle
Requirement
|
Solaris
|
Windows 2000
|
Hardware
|
•Sun UltraSPARC 60 MP with 440 MHz or faster processor (dual processor required for hosting multiple management solutions)
•Sun UltraSPARCIII (Sun Blade 1000 Workstation or Sun Fire 280R Workgroup Server) (dual processor required for hosting multiple management solutions)
•CD-ROM drive
|
•IBM PC-compatible computer with 550 MHz or faster Pentium III (dual processor required for hosting multiple management solutions)
•CD-ROM drive
|
Available memory (RAM)
|
•1 GB RAM (UltraSPARCIII Workstation or UltraSPARC 60 MP)
•2 GB RAM (UltraSPARCIII Server)
•8 MB E-Cache (both)
|
1 GB
|
Available disk space
|
•9 GB, with 2 GB swap space (UltraSPARC 60 MP)
•36 GB internal FC-AL disk drive (UltraSPARCIII Workstation)
•Dual 36 GB internal FC-AL disk drives (UltraSPARCIII Server)
|
•9 GB
•2 GB virtual memory
|
Software1
|
•Solaris 2.7 or 2.82
|
One of the following3 :
•Windows 2000 Server
•Windows 2000 Professional with Service Pack 24
|
Solaris Patches
Table 2 lists the Solaris patches for the LMS 1.2 bundle.
Table 2 Solaris Patches for LMS Bundle
Operating System
|
Required
|
Recommended
|
Solaris 2.7
|
106327, 106980, 107081, 107636
|
112300, 108376
|
Solaris 2.8
|
111626, 111327, 110945, 110934, 110898, 110700, 1106701 , 109326, 108827, 108652, 108528
|
110951, 110662, 110615, 110286
109324, 111085
|
Client Requirements
Table 3 provides the minimum server requirements for the LMS bundle.
Table 3 Client Requirements for LMS Bundle
Requirement Type
|
Minimum Requirement
|
System software and hardware
|
Any one of these systems:
•Sun UltraSPARC 10 with 333 MHz processor, 256 MB RAM, and 512 MB swap space running Solaris 2.7 or 2.8.
•IBM RS/6000 workstation with 256 MB RAM and 512 MB swap space, running AIX 4.3.3.
•HP9000 series with 256 MB RAM and 512 MB swap space, running
HP-UX 11.0.
•IBM PC-compatible computer with 300 MHz Pentium processor, 256 MB RAM, and 512 MB virtual memory running Windows NT 4.0 (Workstation or Server) with Service Pack 6a, Windows 98, or Windows 2000 Server or Professional edition with Service Pack 2.
Color monitor with video card set to 256 colors.
|
Browser
|
Any one of these browsers:
•Solaris—Netscape Navigator 4.76.
•HPUX and AIX—Netscape Navigator 4.77, 4.78, or 4.79.
•Windows 98/NT/2000—Netscape Navigator 4.77, 4.78, or 4.79; Microsoft Internet Explorer 5.5 (with Service Pack 2), or 6.0
|
Java Virtual Machine (JVM) version:
•5.0.0.3802 or later (for Microsoft Internet Explorer 5.5 with Service Pack 2).
•5.0.0.3805 or later (for Microsoft Internet Explorer 6.0).
|
Installing the Bundle
To install an application, log in as the local administrator (on Windows) or root (on UNIX) on the system on which you want to install an application. Table 4 describes recommended order in which you should install LMS software.
Note You must install CD One before installing any other applications, except
RTM 1.4. For more information on installing RTM 1.4, see the"Upgrading nGenius Real-Time Monitor" section.
While it is strongly recommended that you follow the order of installation described in this section, you can install the remaining LMS applications in any order.
Table 4 Installation Tasks for LMS Bundle
Task Sequence/ Approximate Time
|
For Detailed and Custom Installation, See
|
Prerequisites
|
1. Install CD One, 5th Edition.
40 minutes
|
•Installation and Setup Guide for CD One, 5th Edition
•Release Notes for CD One, 5th Edition1
|
•Required (or desired) operating system upgrades have been performed, and required service packs are installed.
•All installed applications are supported by CD One, 5th Edition. Applications not supported by CD One, 5th Edition will be disabled when you upgrade
CD One.
|
2. Install Resource Manager Essentials 3.4.
30 minutes
|
•Installation and Setup for Guide for Resource Manager Essentials
•Release Notes for Resource Manager Essentials 3.41
|
Required:
•CD One, 5th Edition
•All installed applications are supported by CD One, 5th Edition
•All (or desired) operating system upgrades and service packs
Optional:
If HP OpenView is installed and operational:
•Stop all HP OpenView services
•If HP OpenView is installed on a Windows NTFS partition, create an account with full NTFS privileges
|
3. Install Campus Manager 3.2.
10 minutes
|
•Installation and Setup Guide for Campus Manager
•Release Notes for Campus Manager 3.21
|
|
Installing RTM 1.4
Note You must install nGenius Real-Time Monitor 1.4 on a dedicated system. Failing to install nGenius Real-Time Monitor on a dedicated system will severely impact performance.
Table 5 Installation Sequence for RTM 1.4
Task Sequence/Approximate Time
|
For Detailed and Custom Installation, See
|
Prerequisites
|
Install nGenius Real-Time
Monitor 1.4.
05-15 minutes
|
•NetScout nGenius Real-Time Monitor 1.4 Installation Guide
•Supplement and Release Notes for NetScout nGenius Real-Time Monitor Release 1.4 (Cisco document)1
•nGenius Real-Time Monitor 1.4 Release Notes (NetScout Systems document)1
|
None
|
Notes on Installing the Bundle
•If you want to use secure access between the client browser and the management server, you can enable or disable SSL from the CiscoWorks2000 desktop. For more information, see User Guide for CiscoWorks2000 Server. You cannot enable SSL if there is a non SSL-compliant application installed on CiscoWorks2000 server.
•Campus Manager 3.2 is not SSL-compliant. If your CiscoWorks2000 Server is integrated with any Network Management Station (NMS) in your network using the integration utility (Network Management Integration Module), you must perform the integration every time you enable or disable SSL in the CiscoWorks2000 Server.
You must do this to update the application registration in the NMS. For more information, see the "Integrating with Third-Party Vendors" section in CiscoView online help.
•CiscoWorks2000 applications are installed in the default directory /opt/CSCOpx (on Solaris) or c:\Program Files\CSCOpx (on Windows). If you select another directory during installation, the application is installed in that directory.
On Solaris, if you select an installation directory different from the default, the /opt/CSCOpx directory is created as link to the directory you selected. If you remove the link after installation, the product might malfunction.
•Close all open or active programs. Do not run other programs during the installation process.
•Network inconsistencies might cause installation errors while installing from a remote mount point.
•You can press Ctrl-C (on Solaris) or click Cancel (on Windows) at any time to end the installation. However, any changes to your system (for example, installation of new files or changes to system files) will not be undone.
•If errors occurred during installation, check the installation log in the root directory on the drive where the operating system is installed. Each installation creates a new log file. For example, the CD One installation creates c:\cw2000_in001.log. The Essentials installation creates c:\cw2000_in002.log.
On Solaris, check the installation log file /var/tmp/ciscoinstall.log.
•On Windows:
–Do not use a cloned version of the Administrator account.
–When prompted to replace a newer file with an older file, you should always keep the newer file.
–When prompted to do so by an installation, you should always reboot your system.
–Do not select an encrypted directory for installation. CiscoWorks2000 does not support directory encryption.
•For nGenius Real-Time Monitor:
–Do not install RTM on a Windows system that has the server name nGenius.
–Before installing RTM, it is recommended that you have 300 MB of space available in the /tmp or Temp directory.
For troubleshooting information, see the Troubleshooting appendixes in the product-specific documentation.
For mounting and unmounting instructions, see the Mounting and Unmounting appendixes in the product-specific documentation.
Upgrading CD One
CD One, 5th Edition supports upgrade from only CD One, 4th edition. Upgrading from earlier releases is not supported. The data is preserved when you perform an upgrade.
You can upgrade to the new version of CD One using either of two methods. You can perform a local upgrade by installing the new version on the system currently running a previous version. To perform a local upgrade, see the "Upgrading CD One—Local Upgrade" section.
As an alternative, you can perform a remote upgrade by installing
CD One, 5th Edition, on a new system, and exporting essential data from the system running the CD One, 4th edition to the new system. To perform a remote upgrade, see the "Upgrading CD One—Remote Upgrade" section.
Upgrade Paths
Table 6 describes the different local upgrade paths and results. See the product installation guides for detailed installation instructions.
Table 6 Upgrade Paths for CD One
Existing Software
|
Results
|
Clean system
|
CD One, 5th Edition is installed in the specified directory.
|
CD One, 5th Edition
|
Reinstallation of CD One, 5th Edition overwrites the previously installed
CD One components. All data is preserved.
|
CD One, 4th Edition
|
CD One, 5th Edition overwrites the previously installed CD One components. All data is preserved.
|
Upgrading on Solaris
Upgrading CD One—Local Upgrade
You can upgrade from CD One, 4th Edition only. Upgrading from earlier versions of CD One is not supported.
To perform a local upgrade:
•Back up your data—This is optional. You can save your data to a backup file before you perform the local upgrade. If your installation fails, you can retrieve this saved data. See the "Backing Up Your Data" section.
•Install a patch—You must install a patch on the old system before you can begin installing CD One, 5th Edition. This patch suspends all currently scheduled job data. Necessary data can then be exported during upgrade to the new version. See the "Installing the Patch" section.
•Run the installation program. See the "Running the Installation Program on Solaris" section.
Backing Up Your Data
Step 1 Access the CiscoWorks2000 desktop and log in. For information, see the User Guide for CiscoWorks2000 Server.
Step 2 Select Server Configuration > Administration > Database Management > Back Up Data Now.
The Back Up Data Now dialog box appears.
Step 3 Enter the path name of the target directory.
It is recommended that you use a different directory from the directory where CiscoWorks2000 is located, for example, /cw2000/backups on Solaris and c:\cw2000\backups.
Step 4 To begin the backup, click Finish.
This process might take some time to complete.
Installing the Patch
To install the patch:
Step 1 As root, mount the CD One CD-ROM using either of the following methods:
•Mount the CD-ROM on the CD One server system.
•Mount the CD-ROM on a remote Solaris system, then access the
CD-ROM from the CD One server system.
See the product installation guide for detailed mounting instructions.
Step 2 At the command line, enter:
The patch copies the file DisableJobs.class to the runtime installation directory.
Step 3 Make sure that the daemon manager and the jrm process is up and running on the server.
For information on process management, see the product installation guide.
Step 4 At the command line, enter:
setenv LD_LIBRARY_PATH /opt/CSCOpx/objects/db/lib:/opt/CSCOpx/lib
Step 5 At the command line, enter:
cwjava -cw install_directory com.cisco.nm.cmf.jrm.DisableJobs
where install_directory is the directory where CD One, 4th edition was installed. The default is /opt/CSCOpx.
The class file suspends all the jobs and creates a list of job IDs for the suspended jobs and other job information in a file called joblist.jrm. The file joblist.jrm is saved in $NMSROOT/setup. Jobs are reenabled as part of the upgrade process for individual applications.
When the patch installation is complete, you can install CD One, 5th Edition.
Running the Installation Program on Solaris
To run the installation program:
Step 1 Install the required patches as described in the "Solaris Patches" section.
Step 2 As root, mount the CD One CD-ROM using either of the following methods:
•Mount the CD-ROM on the CD One server system.
•Mount the CD-ROM on a remote Solaris system, then access the
CD-ROM from the CD One server system.
Caution Network inconsistencies might cause installation errors while installing from a remote mount point.
See the product installation guide for detailed mounting instructions.
Step 3 Run the installation program.
•For a local installation, enter:
•For a remote installation, enter:
where remotedir is the remote location where the CD-ROM is mounted.
The following message might appear:
Warning: User casuser already exists, the installation process will
overwrite its privilege.
This message will not appear if this is the first time CD One is installed on this system.
Press Enter if you receive the casuser message.
The installation program adds the new user casuser and the new group casusers to the system.
Step 4 Select one of the following:
Note If CD One has previously installed on this system, the list of components will be different.
1. NMS Integration Utility to install only the Integration Utility—For information about the Integration Utility and third-party NMS integration, see Using CiscoView.
2. Common Management Foundation (CMF) Base Desktop to install a subset of CMF—Select this option only if the application you'll be installing next requires the CMF Base Desktop and you do not want to install CiscoView or NMS Integration Utility.
3. CiscoView to install CiscoView.
4. CiscoView, NMS Integration Utility and CMF to install all CD One components (recommended for most systems).
Note If CD One has previously been installed on this system, the product will automatically be installed in the same location at which CD One was previously installed.
Step 5 Enter the number corresponding to the option you have chosen or enter q to quit.
The installation program performs several pre-installation and dependency checks on your system, such as TCP/IP address resolution, TCP/IP port use, disk space, and RAM. These preinstallation checks cause some text to appear on the window.
The installation program displays:
For security reasons, Cisco recommends that you change the default
password for Admin user. Do you want to change it now? (y/n)
If you enter Y, the installation program allows you to change the password.
The installation displays prompts allowing you to change the default passwords for Admin user, Guest user, and the CMF and ANI database.
Step 6 Enter a new password, and confirm it.
The installation program continues and information about the Integration Utility appears.
If your previous version of CD One is already integrated with a third-party NMS, go to Step 8. If your previous version of CD One is not already integrated with a third-party NMS, a message appears:
The Integration Utility will be installed now. The Integration Utility
integrates Cisco device packages and Cisco applications into a
third-party SNMP management platform. You can choose to integrate with
a third-party SNMP management platform during this install or later.
Do you want to integrate with the third-party product now (y/n)? [n]
Note For information about the Integration Utility, see Using CiscoView.
Step 7 Select one of the following:
•n to integrate with a third-party NMS after installation (this is the recommended choice to complete the installation more quickly, and to avoid installation failure due to errors in the third-party integration).
If you select n, go to Step 8.
•y to integrate with a third-party NMS during installation
If you select y, continue with steps a through c.
a. Select the adapter from the list of available adapters, select other to select an adapter that is not listed (you will be prompted to enter the path name of the adapter), or select none to integrate after the installation is complete.
If you select none, go to Step 8.
Note If you are installing only the Integration Utility, enter the CiscoWorks2000 server name, protocol type (HTTP, HTTPS) and port number.
b. Enter the HTTP browser location, or press Enter to accept the default location, /opt/netscape/netscape.
A message appears, asking if you want to enable download options from the Cisco Systems web site (CCO).
c. Select one of the following:
•n to disallow future upgrades from the Cisco Systems web site.
•y to enable future upgrades from the Cisco Systems web site.
Enter your CCO user ID and password.
Note You must have CCO login privileges. If you do not have a user account and password on CCO, contact your channel partner or enter a request on the standard CCO web site (www.cisco.com).
Step 8 After installation is complete, unmount the CD-ROM. See the product installation guide for details.
Note A warning message is displayed if obsolete Solaris patches are present on your system. Before running CD One, 5th Edition, download and install the latest recommended patches from the Sun website.
If errors occurred during installation, check the installation log file /var/tmp/ciscoinstall.log. Each installation appends to this file. For troubleshooting information or to verify the directories installed on your system, see the product installation guide.
Step 9 Prepare the client system for use. For more information, see the product installation guide.
Upgrading CD One—Remote Upgrade
If you do not want to overwrite your current application you can perform a remote upgrade.
During a remote upgrade, you must:
•Install CD One, 5th Edition. See the "Installing CD One" section.
•Install the patch—Before you upgrade from a previous edition of CD One, data from all jobs must be exported to the new system.
To make this possible, you must first install a patch on the old system. The patch is shipped with CD One, 5th Edition. See the "Installing the Patch" section.
•Export data from the system running the CD One, 4th edition to the new system. See the "Exporting the Data" section.
Installing CD One
To install Cd One, 5th Edition:
Step 1 Install CD One, 5th Edition on the new system. See the "Running the Installation Program on Solaris" section.
Step 2 Remove the CD One CD-ROM from the new system.
Installing the Patch
To install the patch:
Step 1 Insert the CD One CD-ROM into the CD-ROM drive of the system running the previous version of CD One.
Step 2 At the command line, enter:
Step 3 Make sure that the daemon manager and the jrm process is up and running on the server. For information on process management, see the product installation guide.
Step 4 At the command line, enter:
setenv LD_LIBRARY_PATH /opt/CSCOpx/objects/db/lib:/opt/CSCOpx/lib
Exporting the Data
To export the data:
Step 1 Insert the CD One, 5th Edition CD-ROM in the CD-ROM drive of the system running the previous version of CD One.
Step 2 From the root directory, run the script export_cdone.pl.
Step 3 Copy the directories $NMSROOT/rigel/cmf and $NMSROOT/rigel/manifest from the system running the old version of CD One into the corresponding directories on the system running the new version.
Step 4 On the new system, go to the directory $NMSROOT/rigel/scripts, and run the script import_cdone.pl.
The upgrade is now complete, and all necessary job data from the previous version of CD One has been exported.
Note All passwords will be reset to the corresponding passwords of CD One, 4th Edition.
Upgrading on Windows
Upgrading CD One—Local Upgrade
You can upgrade from CD One, 4th Edition only. Upgrade from other lower versions of CD One is not supported.
To perform a local upgrade, you must:
•Back up your data — You can save your data to a backup file before you perform the local upgrade. If your installation fails, you can retrieve this saved data. See the "Backing Up Your Data" section.
•Install a patch — You must install a patch on the old system before you can begin installing CD One, 5th Edition.
This patch suspends all currently scheduled job data. Necessary data can then be exported during upgrade to the new version. See the "Installing the Patch" section.
•Run the installation program. See the "Running the Installation Program on Windows" section.
Installing the Patch
To install the patch:
Step 1 Insert the CD One, 5th Edition CD-ROM into a CD-ROM drive.
Step 2 At the command line, enter:
The patch copies the file DisableJobs.class to the runtime installation directory.
Step 3 At the command line, enter:
cwjava -cw install_directory com.cisco.nm.cmf.jrm.DisableJobs
The class file suspends all the jobs and creates a list of job IDs for the suspended jobs and other job information in a file called joblist.jrm. The file joblist.jrm is saved in $NMSROOT/setup. Jobs are reenabled as part of the upgrade process for individual applications.
When the patch installation is complete, you can install CD One, 5th Edition.
Running the Installation Program on Windows
To run the installation program:
Step 1 Install the required software as described in the "Hardware and Software Requirements" section.
Caution If you are running Windows 2000, make sure Service Pack 2 is installed. Without the appropriate service pack installed, CD One installer will display a warning to proceed at your own risk.
Step 2 Insert the CD One CD-ROM into a CD-ROM drive.
The Installer window appears.
Step 3 Click Install to continue.
The Welcome window appears.
Step 4 Click Next to continue.
The Setup Type dialog box appears.
Step 5 Select one of the following:
•Typical to install all CD One components in the default location
(See the "Local Upgrade from CD One, 4th Edition—Typical" section.)
•Custom to select optional components and to specify the location
(See the "Local Upgrade from CD One, 4th Edition—Custom" section.)
Local Upgrade from CD One, 4th Edition—Typical
If you select the typical option:
Step 1 Click Next to continue.
The Start Copying Files dialog box appears, verifying current settings.
Step 2 Click Next to continue.
The installation program checks dependencies and system requirements. The Requirements Verification dialog box appears.
Step 3 Click OK.
The installation of CD One progresses.
A message appears:
User casuser already exists. Casuser is the user who administers and
maintains CW2000 server without having root privileges. Installation
will reset the password for security reasons.
Do you want to proceed with the installation?
Step 4 Click Yes if you receive the casuser message.
The installation program adds the new user casuser and the new group casusers to the system.
A messages displays:
By default install will select random password for casuser. Do you
want to change password for casuser?
Step 5 Click Yes to change the password.
The CiscoWorks2000 change password dialog box appears.
Step 6 Enter the password, and confirm it.
The installation program adds the new user casuser and the new group casusers to the system.
The installation program displays:
For security reasons, Cisco recommends that you change the default
password for Admin user. Do you want to change it now?
Step 7 Click Yes to change the password.
The CiscoWorks2000 change password dialog box appears.
Step 8 Enter the password, and confirm it.
The installation displays prompts allowing you to change the default passwords for Admin user, Guest user, and the CMF and ANI database.
Step 9 Enter a new password, and confirm it.
The installation script checks dependencies, and the Integration Utility dialog box appears.
Step 10 Select one of the following:
•Later to integrate with a third-party NMS after installation. This is the recommended choice to complete the installation more quickly, and to avoid installation failure due to errors in the third-party integration.
If you select Later, and click Next to continue.
•Now to integrate with a third-party NMS during installation.
If you select Now, continue with steps a through c.
a. Click Next to continue. The Integration Utility dialog box appears, displaying a list of adapters.
b. Select the adapter from the list of available adapters, select other to select an adapter that is not listed (you will be prompted to enter the path name of the adapter), or select none to integrate after the installation is complete.
If you select none, go to Step 11.
The Integration Utility dialog box appears, asking if you want to enable download options from the Cisco Systems web site (CCO).
You must have CCO login privileges. If you do not have a user account and password on CCO, contact your channel partner or enter a request on the standard CCO web site (www.cisco.com).
c. Select one of the following:
•No to disallow future upgrades from the Cisco Systems web site.
•Yes to enable future upgrades from the Cisco Systems web site.
Enter your CCO user ID and password.
A dialog box might display the services that are running. To stop the services and continue the installation, click Yes.
When the installation is complete, the Restart dialog box appears, asking if you want to restart your system.
Step 11 Select Yes, then click Finish.
CD One software is installed in the default directory, c:\Program Files\CSCOpx, or the directory specified.
After the upgrade is complete, all jobs are in a suspended state. Jobs are reenabled as part of the upgrade process for individual applications.
Step 12 Prepare the client system for use. See the product installation guide.
Caution You must restart your system when installation is complete to restart the processes.
Note If you cannot install CD One, see the product installation guide.
Local Upgrade from CD One, 4th Edition—Custom
If you select the custom option:
Step 1 Click Next to continue.
The Select Destination dialog box appears.
Note If CD One has previously been installed on this system, the Select Destination dialog box will not appear and the product will automatically be installed in the same location as the previous version of CD One.
Step 2 Click Next to accept the default location, or select a different location, click OK, then click Next.
Note Do not select an encrypted directory. CiscoWorks2000 does not support directory encryption.
The Select Components dialog box appears.
Step 3 Select one of the following:
Note If CD One has previously been installed on this system, the list of components will be different.
1. NMS Integration Utility to install only the Integration Utility—For information about the Integration Utility and third-party NMS integration, see Using CiscoView.
2. Common Management Foundation (CMF) Base Desktop to install a subset of CMF—Select this option only if the application you'll be installing next requires the CMF Base Desktop and you do not want to install CiscoView or NMS Integration Utility.
3. CiscoView to install CiscoView
4. CiscoView, NMS Integration Utility and CMF to install all CD One components (Recommended for most systems)
Step 4 Click Next to continue.
The Start Copying Files dialog box appears, verifying current settings and selected components.
Note If you selected the Cisco View or the CMF Base Desktop option, go to Step 7.
Step 5 Click Next to continue.
The Requirements Verification dialog is displayed. The installation checks dependencies, and the Integration Utility dialog box appears.
Step 6 Select one of the following:
•Later to integrate with a third-party NMS after installation. This is the recommended choice to complete the installation more quickly, and to avoid installation failure due to errors in the third-party integration.
If you select Later, go to Step 7.
•Now to integrate with a third-party NMS during installation.
If you select Now, continue with steps a through c.
a. Click Next to continue. The Integration Utility dialog box appears, displaying a list of adapters.
b. Select the adapter from the list of available adapters, or select other to select an adapter that is not listed (you will be prompted to enter the path name of the adapter), or select none to integrate after the installation is complete.
If you select none, go to Step 7.
The Integration Utility dialog box appears, asking if you want to enable download options from the Cisco Systems web site (CCO).
Note If you are installing only the Integration Utility, enter the CiscoWorks2000 server name, protocol type (HTTP, HTTPS) and port number.
c. Select one of the following:
•No to not enable future upgrades from the Cisco Systems web site.
•Yes to enable future upgrades from the Cisco Systems web site.
Enter your CCO user ID and password.
You must have CCO login privileges. If you do not have a user account and password on CCO, contact your channel partner or enter a request on the standard CCO web site (www.cisco.com).
A dialog box might display the services that are running. To stop the services and continue the installation, click Yes.
When the installation is complete, the Restart dialog box appears, asking if you want to restart your system.
Step 7 Select Yes, then click Finish.
CD One software is installed in the default directory, c:\Program Files\CSCOpx, or the directory specified.
After the upgrade is complete, all jobs are in a suspended state. Jobs are reenabled as part of the upgrade process for individual applications.
Step 8 Prepare the client system for use. For more information, see the product installation guide.
Caution You must restart your system when installation is complete to restart the processes.
Note For troubleshooting information, see the product installation guide.
Upgrading from CD One, 4th Edition—Remote Upgrade
If you do not want to overwrite your current application you can perform a remote upgrade. During a remote upgrade, you must:
•Install CD One, 5th Edition. See the "Installing CD One" section.
•Install the patch—Before starting an upgrade to CD One, 5th Edition, relevant data from all jobs must be exported to the new system. To make this possible, you must first install a patch on the old system. The patch is shipped with CD One, 5th Edition. See the "Installing the Patch" section.
•Export data from the system running the CD One, 4th Edition to the new system.See the "Exporting the Data" section.
Caution The database backup and restore options for one version of Essentials are not supported by other versions. When upgrading your server, follow the installation procedures in this section to convert and import your database.
Installing CD One
To install Cd One, 5th Edition:
Step 1 Install CD One, 5th Edition on the new system. See the "Running the Installation Program on Windows" section.
Step 2 Remove the CD One CD-ROM from the new system.
Installing the Patch
To install the patch:
Step 1 Insert the CD One CD-ROM into the CD-ROM drive of the system running the previous version of CD One.
Step 2 At the command line, enter:
Now that you have installed the patch, you can export the necessary job data from the old system to the new one.
Exporting the Data
To export the data:
Step 1 The CD One CD-ROM should be in the CD-ROM drive of the system running the old version of CD One. Go to the root directory on the CD One CD-ROM.
Step 2 Execute perl export_cdone.pl.
Step 3 Copy the directories $NMSROOT/rigel/cmf and $NMSROOT/rigel/manifest from the system running the old version of CD One into the corresponding directories on the system running the new version of CD One.
Step 4 On the new system, go to the directory $NMSROOT/rigel/scripts, and
execute perl import_cdone.pl.
The upgrade is now complete, and all necessary job data from the previous version of CD One has been exported.
Note All passwords will be reset to the corresponding passwords of CD One, 4th Edition.
Upgrading Resource Manager Essentials
This section describes how to upgrade to Resource Manager Essentials 3.4.
Upgrade Paths
You can upgrade directly from Essentials 3.3 and Essentials 3.3 (Incremental Device Support [IDS] patch only) to Essentials 3.4.
Table 7 describes the different local upgrade paths and results. See the product installation guides for detailed installation instructions.
Table 7 Upgrade Paths for Essentials
Existing Software
|
Results
|
CD One exists in clean system
|
Resource Manager Essentials 3.4 is installed in the specified directory. If you installed CD One on a clean system, follow the installation procedure in the Installation and Setup Guide for Resource Manager Essentials.
|
Essentials 3.3
|
Reinstallation of Resource Manager Essentials disables the previously installed Essentials components. All data is preserved. When you install Essentials 3.4, the install |
