Table Of Contents
A - B - C - D - E - H - I - M - P - Q - R - S - T - U - V - X -
Index
A
ACS (Cisco Access Control Server)
defining QPM server in 2-4
defining usernames, device groups, user groups in 2-4
for user authentication in QPM 1-1
permissions and device groups, setup for working with 2-4
updating QPM user permissions in 2-6
user permissions A-5
audience for this document v
authentication
using ACS for 2-4
using CiscoWorks for A-2
B
backups, keeping free disk space for 2-3
C
cautions
significance of vi
Cisco.com, accessing ix
CiscoWorks
adding username for authentication A-2
user permissions and authentication A-2
CiscoWorks Common Services, See Common Services 1-2
Common Services
and QPM 1-2
changing database passwords in 2-3
must be installed before QPM 2-2
system requirements for QPM and 1-2
troubleshooting problems starting 2-9
uninstalling QPM from 2-13
D
databases
compacting, See Rebuild Database utility 2-3
exporting from QPM 2.1.x B-1
password for 2-3
debug information, obtaining 2-12
Diagnostic Tool
for obtaining system status information 2-12
disk space, keeping free for backups 2-3
documentation vi
audience for this v
feedback, submitting electronically x
obtaining ix
CD-ROM x
Cisco.com ix
ordering x
other Cisco publications and information xiii
related to this product ix
typographical conventions in v
domain controller, incompatible with Common Services 1-2
E
exporting
databases from QPM 2.1.x B-1
information from QPM 3.x 3-1
See also, QPM 2.1.x Export Utility B-2
H
hardware requirements, See system requirements 1-2
help xi
Cisco.com xi
TAC xii
Escalation Center xiii
website xii
I
importing
information from QPM 2.1.x B-3
information from QPM 3.x 3-3
QPM 3.0.x IP telephony templates 1-5
installing
Common Services before QPM 2-2
preparing for 1-4
QPM (procedure) 2-1
QPM 3.1 on a system with QPM 2.x 1-4
QPM Export Utility in QPM 2.1.x patch B-1
QPM troubleshooting problems 2-9
upgrading from QPM 3.0.x, sequence for 1-4
verifying 2-7
IP telephony templates
after importing from QPM 3.0.x 3-4
M
migrating QPM 3.x information 3-1
P
password, for QPM database 2-3
permissions, See user permissions A-1
Q
QPM
migrating information 3-1
overview 1-1
user permissions A-1
QPM 2.1.x Export Utility
installing B-1
using to export databases B-2
QPM 2.x
already installed on a machine 1-4
QPM 3.1 installation
database password 2-3
procedure 2-1
system requirements for 1-2
troubleshooting 2-8
uninstalling (procedure) 2-13
verifying 2-7
QPM 3.x Export Utility 3-1
QPM 3.x Import Utility 3-3
R
Rebuild Database utility, for compacting database 2-3
S
setqpmloggermode command 2-12
setting trace logging mode 2-12
software requirements, See system requirements 1-2
system requirements 1-2
client 1-3
server 1-2
T
TAC (Technical Assistance Center) xii
Escalation Center xiii
website xii
TACACS+
defining Login Module as 2-4
technical support xi
Cisco.com xi
TAC xii
Escalation Center xiii
website xii
terminal services, incompatible with Common Services 1-2
trace logging mode, setting 2-12
troubleshooting 2-8
obtaining debug information 2-12
obtaining system status information using Diagnostic Tool 2-12
problems installing QPM 2-9
problems starting Common Services 2-9
problems starting QPM 2-10
typographical conventions in this document v
U
uninstalling QPM 2-13
upgrading from QPM 3.0.x
installation sequence 1-4
IP telephony templates 3-4
migrating QPM information 3-1
user permissions A-1
ACS A-5
adding username for CiscoWorks authentication A-2
using CiscoWorks A-2
working with A-1
working with ACS device groups and 2-4
user roles and privileges, See user permissions A-1
V
verifying QPM installation 2-7
X
XML Export Utility, See QPM 2.1.x Export Utility B-2