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Cisco 3600 Series Multiservice Platforms

Installing Power Supplies in Cisco 3600 Series Routers

Table Of Contents

Installing Power Supplies in Cisco 3600 Series Routers

Safety Recommendations

Safety with Electricity

Preventing Electrostatic Discharge Damage

Safety Warnings

Required Tools and Equipment

Overview of Cisco 3600 Series Power Supplies

Accessing the Power Supply

Replacing the Cisco 3620 or Cisco 3640 Power Supply

Removing the Router Cover

Removing the Cisco 3620 and Cisco 3640 Power Supplies

Installing the Cisco 3620 and Cisco 3640 Power Supplies

Replacing the Router Cover

Hot Swapping the Cisco 3660 Power Supply

Removing the Cisco 3660 Power Supply

Installing the Cisco 3660 Power Supply

Electrical Connections for Cisco 3600 Series Routers

Connecting Routers to a DC-Input Power Supply

Wiring the DC-Input Power Supply for Cisco 3620 and Cisco 3640 Routers

Wiring the DC-Input Power Supply for Cisco 3660 Routers

Powering On the Router

Troubleshooting

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Cisco TAC Web Site

Cisco TAC Escalation Center


Installing Power Supplies in Cisco 3600 Series Routers


Product Numbers: PWR-3620-AC=, PWR-3620-DC=, PWR-3640-AC=, PWR-3620-DC=, PWR-CISCO3660-AC=, PWR-CISCO3660-DC=

This document describes how to replace the AC or DC power supply in a Cisco 3620, Cisco 3640, or Cisco 3660 router.

This document is intended for the power supply installer, who should be familiar with electronic circuitry and wiring practices and have experience as an electronic or electromechanical technician. Use this document in conjunction with the Cisco 3600 Series Hardware Installation Guide and the Regulatory Compliance and Safety Information document for your router.

If you have questions or need help, refer to the "Obtaining Technical Assistance" section.

This document contains the following sections:

Safety Recommendations

Required Tools and Equipment

Overview of Cisco 3600 Series Power Supplies

Accessing the Power Supply

Replacing the Cisco 3620 or Cisco 3640 Power Supply

Hot Swapping the Cisco 3660 Power Supply

Removing the Cisco 3660 Power Supply

Electrical Connections for Cisco 3600 Series Routers

Troubleshooting

Obtaining Documentation

Obtaining Technical Assistance


Warning Only trained and qualified personnel should be allowed to install or replace this equipment. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Warning Before working on a system that has an on/off switch, turn OFF the power and unplug the power cord. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a UL Listed and Certified fuse or circuit breaker no larger than 60 VDC, 15 A is used on all current-carrying conductors. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Warning Ultimate disposal of this product should be handled according to all national laws and regulations. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Caution To avoid damaging electrostatic discharge (ESD)-sensitive components, ensure that you have discharged all static electricity from your body before opening the chassis. Before performing procedures described in this document, review the next section, "Safety Recommendations."

Safety Recommendations

Follow these guidelines to ensure general safety:

Keep the chassis area clear and dust-free during and after installation.

Place the removed chassis cover in a safe place.

Keep tools away from walk areas where you or others could fall over them.

Do not wear loose clothing that may get caught in the chassis. Fasten your tie or scarf and roll up your sleeves.

Wear safety glasses when working under conditions that may be hazardous to your eyes.

Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.


Warning The ISDN connection is regarded as a source of voltage that should be inaccessible to user contact. Do not attempt to tamper with or open any public telephone operator (PTO)-provided equipment or connection hardware. Any hardwired connection (other than by a nonremovable, connect-one-time-only plug) must be made only by PTO staff or suitably trained engineers. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.


Safety with Electricity


Warning Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.


Follow these guidelines when working on equipment powered by electricity:

Locate the room's emergency power-off switch. Then, if an electrical accident occurs, you can quickly shut the power off.

Before working on the system, turn off the power and unplug the power cord.

Disconnect all power before doing the following:

Working on or near power supplies

Installing or removing a router chassis or network processor module

Performing most hardware upgrades

Do not work alone if potentially hazardous conditions exist.

Look carefully for possible hazards in your work area, such as moist floors, ungrounded power extension cables, and missing safety grounds.

Never assume that power is disconnected from a circuit. Always check.

If an electrical accident occurs, proceed as follows:

Use caution, and do not become a victim yourself.

Turn off power to the system.

If possible, send another person to get medical aid. Otherwise, determine the condition of the victim and then call for help.

Determine if the person needs rescue breathing or external cardiac compressions; then take appropriate action.

Preventing Electrostatic Discharge Damage

Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. It occurs when electronic printed circuit cards are improperly handled and can result in complete or intermittent failures. Always follow ESD prevention procedures when removing and replacing cards. Ensure that the router chassis is electrically connected to earth ground. Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground. To properly guard against ESD damage and shocks, the wrist strap and cord must operate effectively. If no wrist strap is available, ground yourself by touching the metal part of the chassis.


Caution For safety, periodically check the resistance value of the antistatic strap, which should be between 1 and 10 megohms (Mohms).

Safety Warnings

Warning Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.

Waarschuwing

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het document Regulatory Compliance and Safety Information (Informatie over naleving van veiligheids- en andere voorschriften) raadplegen dat bij dit toestel is ingesloten.

Varoitus

Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät laitteen mukana olevasta Regulatory Compliance and Safety Information -kirjasesta (määräysten noudattaminen ja tietoa turvallisuudesta).

Attention

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions d'avertissements figurant dans cette publication, consultez le document Regulatory Compliance and Safety Information (Conformité aux règlements et consignes de sécurité) qui accompagne cet appareil.

Warnung

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im Dokument Regulatory Compliance and Safety Information (Informationen zu behördlichen Vorschriften und Sicherheit), das zusammen mit diesem Gerät geliefert wurde.

Avvertenza

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nel documento Regulatory Compliance and Safety Information (Conformità alle norme e informazioni sulla sicurezza) che accompagna questo dispositivo.

Advarsel

Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i dokumentet Regulatory Compliance and Safety Information (Overholdelse av forskrifter og sikkerhetsinformasjon) som ble levert med denne enheten.

Aviso

Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. Para ver as traduções dos avisos que constam desta publicação, consulte o documento Regulatory Compliance and Safety Information (Informação de Segurança e Disposições Reguladoras) que acompanha este dispositivo.

¡Advertencia!

Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes. Para ver una traducción de las advertencias que aparecen en esta publicación, consultar el documento titulado Regulatory Compliance and Safety Information (Información sobre seguridad y conformidad con las disposiciones reglamentarias) que se acompaña con este dispositivo.

Varning!

Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. Se förklaringar av de varningar som förkommer i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer denna anordning.



Required Tools and Equipment

Installation might require some tools and equipment that are not provided as standard equipment with the router. Following are the tools and parts required for a typical router installation:

Number 2 Phillips screwdriver

ESD-preventive wrist strap

Antistatic mat

Overview of Cisco 3600 Series Power Supplies

Figure 1 shows AC and DC power supplies for the Cisco 3620 router, Figure 2 shows AC and DC power supplies for the Cisco 3640 router, and Figure 3 shows AC and DC power supplies for the Cisco 3660 router.

Figure 4 through Figure 6 show the location of the power supply in each of the Cisco 3600 series routers. The AC or DC power supply occupies the same location in the router.

Table 1 lists AC and DC power supply specifications for the Cisco 3600 series routers.

Figure 1 Cisco 3620 AC and DC Power Supplies

Figure 2 Cisco 3640 AC and DC Power Supplies

Figure 3 Cisco 3660 AC and DC Power Supplies

Figure 4 Rear View of the Cisco 3620 Router

Figure 5 Rear View of the Cisco 3640 Router

Figure 6 Rear View of the Cisco 3660 Router

Table 1 Power Requirements for Cisco 3600 Series Routers

Type
Cisco 3660
Cisco 3640
Cisco 3620

Input voltage, AC power supply

Current
Frequency
Input surge current (AC)

100 to 240 VAC, autoranging
(dual, redundant)
4.0A
47 to 63 Hz
50A, half-cycle

100 to 240 VAC, autoranging

2.0A
47 to 63 Hz
50A, one cycle

100 to 240 VAC, autoranging

1.0A
47 to 63 Hz
50A, one cycle

Input voltage, DC power supply

Operational between
Current
Input surge current (DC)

-48 to -60 VDC
(dual, redundant)
-38 to -72 VDC
10.0A
50A, 10mS

-48 to -60 VDC

-38 to -72 VDC
5.0A
65A, 250mS

-48 to -60 VDC

-38 to -72 VDC
3.0A
65A, 250mS

Wire gauge for DC-input power connections

14 AWG1

14 AWG

14 AWG

Dissipation

380W

220W

95W

Output

250W (maximum)

140W (maximum)

60W (maximum)

1 AWG = American Wire Gauge.


Accessing the Power Supply

To access power supplies on the Cisco 3620 and Cisco 3640 routers, remove the router cover as described in the "Removing the Router Cover" section. Power supplies on the Cisco 3660 router are hot-swappable as described in the "Removing the Cisco 3660 Power Supply" section.


Warning Before working on a chassis or working near power supplies, unplug the power cord on AC units; disconnect the power at the circuit breaker on DC units. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Warning Do not touch the power supply when the power cord is connected. For systems with a power switch, line voltages are present within the power supply even when the power switch is off and the power cord is connected. For systems without a power switch, line voltages are present within the power supply when the power cord is connected. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Warning Before opening the chassis, disconnect the telephone-network cables to avoid contact with telephone-network voltages. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Warning Network hazardous voltages are present in the BRI cable. If you detach the BRI cable, detach the end away from the router first to avoid possible electric shock. Network hazardous voltages also are present on the system card in the area of the BRI port (RJ-45 connector), regardless of when power is turned off. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.


Replacing the Cisco 3620 or Cisco 3640 Power Supply

The power supply and cabling in these router models is contained inside the chassis. To replace the power supply, complete these procedures:

Removing the Router Cover

Removing the Cisco 3620 and Cisco 3640 Power Supplies

Installing the Cisco 3620 and Cisco 3640 Power Supplies

Replacing the Router Cover

Removing the Router Cover

To gain access to the Cisco 3620 or Cisco 3640 power supply, you must first remove the chassis cover:


Step 1 Turn off power to the router.

Step 2 Remove all network interface cables from the rear panel.

Step 3 If you have an AC-powered router, remove the power cord.

The following warnings apply to routers with DC power supplies:


Warning Before performing any of the following procedures, ensure that power is removed from the DC circuit. To ensure that all power is OFF, locate the circuit breaker on the panel board that services the DC circuit, switch the circuit breaker to the OFF position, and tape the switch handle of the circuit breaker in the OFF position. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Warning When installing the unit, always make the ground connection first and disconnect it last. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.


If you have a DC-powered router, follow these steps to remove the power cables:

a. Use a screwdriver to loosen the captive installation screws on the terminal block cover.

b. Lift and remove the terminal block cover.

c. Use a screwdriver to remove the three power leads from the terminal block, in this order: negative, positive, then ground.

Step 4 If the router is rack- or wall-mounted, remove it from the rack or wall.

Step 5 Place the router so the front panel is closest to you. Remove the three screws located on top of the cover near the front edge. (See Figure 7 and Figure 8.) Set the screws aside in a safe place.

Step 6 Lift the front edge of the cover about 1 inch (2.5 cm) above the chassis, as shown in Figure 9.

Step 7 Pull the cover toward you until the metal tabs on the rear edge separate from the chassis bottom. (See Figure 7 and Figure 8.)

Figure 7 Removing the Cisco 3620 Cover

Figure 8 Removing the Cisco 3640 Cover

Figure 9 Lifting the Cover

Step 8 Lift the cover completely off and set it aside.

When you are ready to replace the cover, see the "Replacing the Router Cover" section.


Removing the Cisco 3620 and Cisco 3640 Power Supplies

After you remove the cover from the chassis, follow this procedure to remove the power supply:


Step 1 Find the power cable harness located on the rear of the power supply (toward the front of the router). (See Figure 10 and Figure 11.)


Note Figure 10 and Figure 11 show a four-pin connector to the right of the power connector. This four-pin connector is used only if a redundant power supply (RPS) unit is connected to the router.


Figure 10 Cisco 3620 Power Supply Wiring Harness

Figure 11 Cisco 3640 Power Supply Wiring Harness

Step 2 Find the large power connector on the motherboard and remove it. On a Cisco 3620 router, you can simply lift the plug away from the receptacle. (See Figure 12.) On a Cisco 3640 router, press the sides of the plug in toward the middle and lift it away from the receptacle. (See Figure 13.)

Figure 12 Removing the Cisco 3620 Power Connector

Figure 13 Removing the Cisco 3640 Power Connector

Step 3 Find the two small two-pin connectors used to power the fans. Grasp the two halves of each connector firmly and pull them apart. (See Figure 10 and Figure 11.)


Note If cable tie-wraps on the harness interfere with removing the connectors, cut the tie-wraps, being careful not to cut into the power cables.


Step 4 The Cisco 3620 power supply is held in the chassis by one external mounting screw at the rear of the router. (See Figure 14.) The Cisco 3640 power supply is held by two mounting screws. (See Figure 15.) Remove the screw or screws and set them aside.

Step 5 Slide the power supply forward slightly in the chassis. This disengages the hooks built into the chassis that help secure the power supply. The Cisco 3620 router has two hooks. (See Figure 16.) The Cisco 3640 router has one hook. (See Figure 17.)

Step 6 Lift the power supply out of the chassis.

Figure 14 Cisco 3620 Power Supply Mounting Screws

Figure 15 Cisco 3640 Power Supply Mounting Screws

Figure 16 Removing the Cisco 3620 Power Supply

Figure 17 Removing the Cisco 3640 Power Supply


Installing the Cisco 3620 and Cisco 3640 Power Supplies

To install a power supply in the chassis, follow these steps:


Step 1 Place the power supply in the chassis, with the power supply rear panel slightly separated from the chassis rear panel. This position allows the hooks in the chassis to engage the cutouts in the bottom of the power supply. (See Figure 18 and Figure 19.)

Step 2 Slide the power supply toward the rear of the chassis, engaging the hooks in the chassis.

Step 3 Replace the external rear mounting screws. (See Figure 14 and Figure 15.)

Step 4 Insert the large power connector into the receptacle on the motherboard. (See Figure 12 and Figure 13.)

Step 5 Join the small (two-pin) connectors used to power the fans. Either connector can go to either fan. (See Figure 10 and Figure 11.)

Step 6 Using tie-wraps, fasten the power cables into a bundle that clears the edge of the chassis and keeps the cables away from the fan. Be sure that cables to the fans are routed under the hook in the bottom of the chassis. (See Figure 10 and Figure 11.)

Figure 18 Installing the Cisco 3620 Power Supply

Figure 19 Installing the Cisco 3640 Power Supply


Replacing the Router Cover

After you finish replacing the power supply, follow these steps to replace the cover:


Step 1 Place the chassis bottom so the front panel is closest to you.

Step 2 Hold the cover so the tabs at the rear of the cover are aligned with the chassis bottom, as shown in Figure 20 and Figure 21.

Step 3 Push the cover toward the rear, making sure that the cover tabs fit under the chassis back panel, and the back panel tabs fit under the cover.

Figure 20 Replacing the Cisco 3620 Cover

Figure 21 Replacing the Cisco 3640 Cover

Step 4 Lower the front of the cover onto the chassis, making sure that the cover side tabs fit under the chassis side panels, and the chassis tabs fit under the cover side panels.

Step 5 Fasten the cover with the three screws you set aside earlier.

Step 6 Reinstall the chassis on a rack, wall, desktop, or table.

Step 7 Reinstall network interface cables.

Step 8 Proceed to the "Electrical Connections for Cisco 3600 Series Routers" section.


Hot Swapping the Cisco 3660 Power Supply

The Cisco 3660 accommodates two AC or two DC hot-swappable power supplies (PS1 and PS2) in bays at the rear of the unit (see Figure 6). Each unit provides up to 250W of power, and a single installed power supply meets the router's requirements. The second installed power supply provides redundancy, load sharing, and increased system availability. It can be removed without affecting system operation.

Removing the Cisco 3660 Power Supply

To remove a power supply, use the following procedure:


Step 1 Identify the failed power supply by checking the power supply LEDs (PS1 and PS2) on the router's front panel.

Step 2 Facing the rear panel, identify the failed power supply by checking the bay (PS1 or PS2) that it is installed in, and checking that the LED on the power supply is orange or off. (See Figure 22 for the location of the power supply LED.)

Step 3 Turn off power to the failed power supply and unplug the power cable.


Note Always unplug the power cable before loosening the captive screws. If the power cable is still plugged in it prevents the captive screws from being loosened adequately to remove the power supply.


Step 4 Loosen the two captive screws holding the power supply in the chassis bay, using the Phillips or flat-blade screwdriver. (See Figure 22.)

Step 5 Slide the power supply out of the bay.

Figure 22 Hot Swapping a Cisco 3660 Router Power Supply


Installing the Cisco 3660 Power Supply

To install a power supply, use the following procedure:


Step 1 Check that the power switch on the power supply is in the OFF position.

Step 2 Align the power supply with the chassis bay, and slide it in until the center hole (between the captive screws) is aligned with the hole in the bay's lower shelf. (See Figure 22.)

Step 3 Tighten the two captive screws that secure the power supply in the chassis bay, using the Phillips or flat-blade screwdriver.

Step 4 Connect the power cord to the replacement power supply.


Note The power cord connector can be inserted in the power socket only when the captive screws are tightened. This prevents hot swapping of live power supplies.


Step 5 If you are replacing a power supply, continue with Step 6 of this sequence; if you are installing a power supply for the first time, proceed to the "Electrical Connections for Cisco 3600 Series Routers" section.

Step 6 Turn on power to the replacement power supply.

Step 7 Check that the LED on the power supply is green. (See Figure 22 for the location of the power supply LED.)

Step 8 Check that the corresponding power supply LED (PS1 or PS2) on the front panel is green.


Electrical Connections for Cisco 3600 Series Routers

This section explains how to connect AC or DC power to Cisco 3600 series routers and how to power up both AC- and DC-powered routers.

If you have a DC-powered router, see "Connecting Routers to a DC-Input Power Supply" section. If you have an AC-powered router, see "Powering On the Router" section.


Note If you have a Cisco 3660 router, also see "Hot Swapping the Cisco 3660 Power Supply" section, which discusses both AC and DC power supplies for Cisco 3660 routers.


Connecting Routers to a DC-Input Power Supply


Warning This unit is intended for installation in restricted access areas. A restricted access area is where access can only be gained by service personnel through the use of a special tool, lock and key, or other means of security, and is controlled by the authority responsible for the location. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Warning Before performing any of the following procedures, ensure that power is removed from the DC circuit. To ensure that all power is OFF, locate the circuit breaker on the panel board that services the DC circuit, switch the circuit breaker to the OFF position, and tape the switch handle of the circuit breaker in the OFF position. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Warning This product relies on the building's installation or power supply for short circuit (overcurrent) protection. Ensure that a listed and certified fuse or circuit breaker no larger than 60 VDC, 15A U.S. is used on all current-carrying conductors. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.


If you ordered the router with a DC-input power supply, follow the directions in this section for proper wiring. A router with a DC-input power supply has a terminal block cover in place of a three-pronged connector for an AC power cord.

Depending on the type of router you are installing, refer one of the following:

"Wiring the DC-Input Power Supply for Cisco 3620 and Cisco 3640 Routers" section

"Wiring the DC-Input Power Supply for Cisco 3660 Routers" section

Wiring the DC-Input Power Supply for Cisco 3620 and Cisco 3640 Routers

Figure 23 and Figure 24 show the router DC-input power supply terminal block.

Figure 23 DC-Input Power Supply Connections for the Cisco 3620 Router

Figure 24 DC-Input Power Supply Connections for the Cisco 3640 Router

To wire the terminal block, take the following steps:


Step 1 Use 14-AWG copper wires to connect DC-input power to the power supply.

Step 2 Attach the appropriate lugs at the wire end of the power supply cord.


Warning When stranded wiring is required, use approved wiring terminations, such as closed-loop or spade-type with upturned lugs. These terminations should be the appropriate size for the wires and should clamp both the insulation and conductor. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.


Step 3 Wire the DC-input power supply to the terminal block as shown in Figure 23 and Figure 24.


Warning This warning applies only to units equipped with DC input power supplies. Wire the DC power supply using the appropriate lugs at the wiring end. The proper wiring sequence is ground to ground, positive to positive (line to L), and negative to negative (neutral to N). Note that the ground wire should always be connected first and disconnected last. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Caution Do not overtorque the terminal block captive thumbscrew or terminal block contact screws. The recommended torque is 8.2 ± 0.4 inch-lb.


Warning An exposed wire lead from a DC-input power source can conduct harmful levels of electricity. Be sure that no exposed portion of the DC-input power source wire extends from the terminal block plug. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Warning Secure all power cabling when installing this unit to avoid disturbing field-wiring connections. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Warning After wiring the DC power supply, remove the tape from the circuit breaker switch handle and reinstate power by moving the handle of the circuit breaker to the ON position. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Caution To avoid damaging the power supply if you have to return the chassis to the manufacturer (for example, if a failure occurs), remove the power supply terminal block cover so that the chassis fits in the shipping container.


Warning Voltages might be present on the DC-input power supply terminals. Turn off the power source circuit breaker and remove the power supply before accessing the terminals. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.


Wiring the DC-Input Power Supply for Cisco 3660 Routers


Note The Cisco 3660 router DC power supply terminal blocks are wired when the system is first installed. Subsequent hot swapping of DC power supplies use the same previously wired terminal blocks. Unless you need to rewire the terminal blocks, this procedure does not have to be repeated every time you hot swap a power supply.


Table 2 Wire and Terminal Requirements

Installed Power Supply
DC Input
Wire Size
Wire Termination Method
Overcurrent Protection

Nominal 48 VDC1

Identified by a plug connector and the following printed label:

48 - 60V, 8A

AWG 14 (2.0 mm2), minimum

Plug connector; wires retained by spring-loaded receptacle

15A maximum

1 The input voltage tolerance limits for nominal 48V power supplies are 38 and 72 VDC.


The Cisco 3660 router DC power supply terminal blocks are located on the power cable connector. (See Figure 25.)

Figure 25 Power Cable Connector Terminal Blocks



Step 1 Use 14-AWG copper wires to connect DC-input power to the terminal blocks. Strip the shielding to expose approximately 0.4 inch (10 mm) of the wire.

Step 2 Press the corresponding orange-colored release, and insert one wire in each receptacle of the power cable connector. The spring-loaded connector retains the wires.


Note To remove wires, press the orange-colored release next to each receptacle.



Warning This warning applies only to units equipped with DC input power supplies. Wire the DC power supply using the appropriate lugs at the wiring end. The proper wiring sequence is ground to ground, positive to positive (line to L), and negative to negative (neutral to N). Note that the ground wire should always be connected first and disconnected last. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.


Step 3 Plug the connector and power cable into the power receptacle on the power supply.

Step 4 Secure the wires to the wire management bracket. Use a cable tie through one of the holes in the wire management bracket. Make sure that the service loop does not extend above or below the power supply. (See Figure 26.)


Caution Power wires must exit to the right, and the service loop must not extend above or below the power supply.

Figure 26 DC Wiring—Power Supply with Plug Connector


Caution To avoid damaging the power supply if you have to return the chassis to the manufacturer (for example, if a failure occurs), remove the power cable so that the chassis fits in the shipping container.

Powering On the Router


Warning The plug-socket combination must be accessible at all times because it serves as the main disconnecting device. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.



Caution Never operate the router unless the unit is completely closed to ensure adequate cooling.

To power on the router, take the following steps:


Step 1 For routers with AC input, plug the router's power cord into a three-terminal, single-phase power source that provides power within the acceptable range.


Warning This product relies on the building's installation or power supply for short circuit (overcurrent) protection. Ensure that a listed and certified fuse or circuit breaker no larger than 60 VDC, 15A U.S. is used on all current-carrying conductors. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.


Step 2 Power on the router. The LED labeled SYSTEM on the front panel should come on.


Note If you encounter problems when you power on the router, see the "Troubleshooting" section that follows.


Troubleshooting

Check the following items to help isolate problems with the power supply installation:

With the power switch on, is the power LED on the front panel on?

If not, check the AC or DC input, AC or DC source, router circuit breaker, and the power supply cable (AC) or power supply wiring (DC).

Check the power supply connection to the motherboard.

If the power LED is still off, the problem might be a power supply failure.

Does the router shut down after being on a short time?

Check the fans. If the fans are not working, the router will overheat and shut itself down.

If the fans are not working, check the power supply connections to the fans.

Ensure that the chassis intake and exhaust vents are clear.

Check the environmental site requirements in your router installation and configuration guide.


Obtaining Documentation

The following sections explain how to obtain documentation from Cisco Systems.

World Wide Web

You can access the most current Cisco documentation on the World Wide Web at the following URL:

http://www.cisco.com

Translated documentation is available at the following URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which is shipped with your product. The Documentation CD-ROM is updated monthly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual subscription.

Ordering Documentation

Cisco documentation is available in the following ways:

Registered Cisco Direct Customers can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/cgi-bin/order/order_root.pl

Registered Cisco.com users can order the Documentation CD-ROM through the online Subscription Store:

http://www.cisco.com/go/subscription

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco corporate headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

If you are reading Cisco product documentation on Cisco.com, you can submit technical comments electronically. Click Leave Feedback at the bottom of the Cisco Documentation home page. After you complete the form, print it out and fax it to Cisco at 408 527-0730.

You can e-mail your comments to bug-doc@cisco.com.

To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address:

Cisco Systems
Attn: Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com as a starting point for all technical assistance. Customers and partners can obtain documentation, troubleshooting tips, and sample configurations from online tools by using the Cisco Technical Assistance Center (TAC) Web Site. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC Web Site.

Cisco.com

Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com is a highly integrated Internet application and a powerful, easy-to-use tool that provides a broad range of features and services to help you to

Streamline business processes and improve productivity

Resolve technical issues with online support

Download and test software packages

Order Cisco learning materials and merchandise

Register for online skill assessment, training, and certification programs

You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:

http://www.cisco.com

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco TAC Web Site and the Cisco TAC Escalation Center.

Inquiries to Cisco TAC are categorized according to the urgency of the issue:

Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco TAC Web Site

The Cisco TAC Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco TAC Web Site, go to the following URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco TAC Web Site. The Cisco TAC Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:

http://www.cisco.com/register/

If you cannot resolve your technical issues by using the Cisco TAC Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco TAC Web Site.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses issues that are classified as priority level 1 or priority level 2; these classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer will automatically open a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to the following URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the level of Cisco support services to which your company is entitled; for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). In addition, please have available your service agreement number and your product serial number.