Table Of Contents
Cisco ICS 7750 FRU Installation and Replacement
Required Tools, Equipment, and Software
Cisco ICS 7750 System Software Packages
Special Considerations for Using ICS System Software Release 2.6.0
Safety Precautions and Maintenance Guidelines
Telephone Jacks in Wet Locations Warning
Uninsulated Wires and Terminals Warning
Line Installation or Modification Warning
Telephone Use During an Electrical Storm Warning
Telephone Use by Gas Leaks Warning
More Than One Power Supply Warning
Lifting and Reaching Safety Precautions
System Component Identification
Removing and Replacing Cisco ICS 7750 Components
Best Practices for Hot Swapping
Best Practices for Card Replacement
Best Practices for Resetting or Removing Cards
Best Practices for Inspecting the Chassis Backplane and Card Connectors Before Installing Cards
Best Practices for Installing Cards
Removing and Replacing SPE310s
Accessing the SPE310 Windows Interface Through Terminal Services Client
Accessing the SPE310 Windows Interface Through Directly Connected Peripherals
Installing Microsoft Terminal Services Client
Determining the Function of an SPE
Configuring a New or Replacement SPE
Special Considerations for Using VLAN Support
SPE Installation and Replacement Scenarios
Considerations for Using ICS System Software Release 2.6.0
Installing a New SPE for Applications
Using ICSConfig to Configure the New SPE for Applications
Replacing an Existing SPE for Applications
Backing Up Application Software Data
Shutting Down and Removing the SPE for Applications
Installing the Replacement SPE for Applications
Setting the Host Name on the Replacement SPE
Using ICSConfig to Configure the Replacement SPE for Applications
Installing Applications and Restoring Saved Application Data
Replacing the SPE Running System Manager
Backing Up System Software Data
Shutting Down and Removing the SPE Running System Manager
Installing the Replacement SPE Running System Manager
Converting the ICS Core Software to ICS System Manager Software
Configuring Your PC IP Address
Configuring Your Web Browser for System Manager
Using ICSConfig to Configure and Verify the SPE Running System Manager
Accessing ICS System Manager and Restoring Cisco ICS 7750 Functionality
Installing Applications and Restoring Saved Application Software Data
Downgrading ICS System Software
Removing and Replacing ASIs, MRPs, the SSP, or the SAP
The ASI81, MRP3-8FXS, and MRP3-16FXS Cards
Backing Up and Restoring Flash-Based MRPs, ASIs, and the SSP
Removing an ASI, MRP, SSP, or SAP
Installing or Replacing an ASI or MRP
Replacing an MRP200 or ASI Card with a Flash-Based MRP Card
Removing and Replacing Interface Cards in ASI81s, MRP3-8FXSs, MRP3-8FXOM1s, or MRPs
Telephone Jacks in Wet Locations Warning
Uninsulated Wires and Terminals Warning
Line Installation or Modification Warning
Telephone Use During an Electrical Storm Warning
Telephone Use by Gas Leaks Warning
Installing or Replacing an Interface Card in an ASI81, MRP, MRP3-8FXS, or MRP3-8FXOM1
Configuring VLAN Support on the Flash-Based MRP
Backing up and Restoring the VLAN Configuration on the SSP
Configuring VLAN Support on the SSP
Removing and Replacing Power Supply Modules
Installing Power Supply Modules
Removing and Replacing the Fan Tray
Checking the Status of Returned RMA Parts
Cisco CallManager Documentation
Cisco Unity Voice Messaging Documentation
VIC, WIC, and VWIC Documentation
Obtaining Technical Assistance
Cisco ICS 7750 FRU Installation and Replacement
December 20, 2002
This document explains how to install and remove field-replaceable units (FRUs) in the Cisco Integrated Communications System (ICS) 7750 (referred to as the Cisco ICS 7750).
The following Cisco ICS 7750 components are FRUs:
•
Analog station interface (ASI) cards.
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Fan tray.
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Multiservice route processor (MRP) 200 and 300 cards.
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MRP3-8FXS and MRP3-16FXS cards.
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MRP3-8FXOM1 card.
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Power supply modules.
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System alarm processor (SAP) card.
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System processing engine (SPE) 310 cards.
•
System switch processor (SSP) card.
•
Voice interface cards (VICs), voice WAN interface cards (VWICs), and WAN interface cards (WICs). VICs, VWICs, and WICs are subcomponents of ASIs and MRPs.
Note
This document is not intended for use with SPE200s. If you need assistance with an SPE200, contact the Cisco Technical Assistance Center (see the "Technical Assistance Center" section).
Contents
This document contains the following sections:
•
Required Tools, Equipment, and Software
•
Safety Precautions and Maintenance Guidelines
•
System Component Identification
•
Removing and Replacing Cisco ICS 7750 Components
•
Removing and Replacing SPE310s
•
Removing and Replacing ASIs, MRPs, the SSP, or the SAP
•
Removing and Replacing Interface Cards in ASI81s, MRP3-8FXSs, MRP3-8FXOM1s, or MRPs
•
Removing and Replacing Power Supply Modules
•
Removing and Replacing the Fan Tray
•
Obtaining Technical Assistance
Document Conventions
This publication uses the following conventions:
Note
Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.
CautionMeans reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Required Tools, Equipment, and Software
Warning
Only personnel who are trained and qualified (IP Telephony certified for the Cisco ICS 7750) should be allowed to install or replace this equipment.
You need the following tools and parts to install and maintain the system. If you need additional equipment, contact a customer service representative for ordering information.
•
A number-1 Phillips screwdriver for installing the cable management bracket (recommended) and mounting the system.
•
A 6-mm open-end wrench for adjusting the grounding lug.
•
ESD-prevention equipment or the disposable ESD-preventive wrist strap included in the hardware accessory kit.
•
Antistatic mat, foam pad, or bag for removed cards or modules. (Put removed components inside an antistatic bag if you plan to return them to the factory; if you are replacing components, place them on an antistatic mat or foam pad.)
•
Cables and adapters:
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1 straight-through Category 5 Ethernet cable.
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1 RJ-45-to-DB-9 adapter.
–
1 console (rolled EIA/TIA-232) cable.
To remove, install, and replace SPEs, you need the following additional tools and parts:
•
Cisco ICS 7750 chassis equipped with one or more SPE310s.
•
One or more spare SPE310s.
•
(Optional) Application CDs for applications to be installed on the SPE(s) (for example, Cisco CallManager software for the Cisco ICS 7750).
•
Windows-based PC or laptop, which may be connected both to the SSP Ethernet port and the SAP console port. (Specific requirements for this PC are described in the "PC Requirements" section.)
•
Cisco ICS 7750 System Software, which can be installed from the following sources, with the following options:
–
CD-ROM—The system software release 2.x.x CD-ROM contains a complete set of the system software, including Microsoft SQL Server software and Microsoft hotfixes. The CD-ROM can be used to install release 2.x.x on an SPE310 that does not currently have system software installed, or it can be used to upgrade an SPE310 that currently has system software release 2.1.0 or higher installed.
For instructions on installing the software from the CD-ROM, refer to the "Upgrading System Software on SPE310s from the CD-ROM" section in Chapter 8, "Maintaining the Cisco ICS 7750," in the Cisco ICS 7750 Installation and Configuration Guide. For download and installation instructions from CCO, refer to the "Downloading and Installing System Software" section in Chapter 8, "Maintaining the Cisco ICS 7750," in the Cisco ICS 7750 Installation and Configuration Guide.
–
CCO—Two sets of system software release 2.x.x are available for downloading from CCO:
•
S77a-2.x.x.exe—This package contains the complete set of system software version 2.x.x, including Microsoft SQL Server software. You can use this package for new installations or upgrades of existing system software. (You can install ICS System Manager Software on only one SPE310 in the chassis. On any additional SPEs, install ICS Core Software. Refer to the Cisco ICS 7750 Installation and Configuration Guide for information about the applicable system software installation options.)
•
S77a-Upgrade-2.x.x.exe—This package contains only the software components that have changed since release 2.1.0 and that are necessary for upgrading the ICS System Software from release 2.1.0 or later. Because it does not contain Microsoft SQL Server software, the package is smaller and requires less download time. You cannot use this upgrade package for SPE310 reimaging or reinstallation of ICS System Software.
Note
An upgrade package is not available for ICS System Software 2.6.0. Use the full ICS System Software 2.6.0 package if you need to upgrade an SPE running core software and CallManager 3.3 is not going to be installed on that SPE. See the "Special Considerations for Using ICS System Software Release 2.6.0" section for additional information.
Cisco ICS 7750 System Software Packages
The Cisco ICS 7750 system software packages use the naming conventions shown in Table 1.
Table 1 Cisco ICS 7750 System Software Packages
System Software Package Name1 Feature Set Cisco IOS Software Image (for MRPs
and ASIs)S77a-x.x.x.exe
SNMP2 , IP, Bridging, SRB3 , Voice, Reduced IP (SNMP, IP RIP4 /IGRP5 /EIGRP6 , Bridging, ISDN, PPP)
ics7700-sv3y-mz
S77a-Upgrade-x.x.x.exe
SNMP, IP, Bridging, SRB, Voice, Reduced IP (SNMP, IP RIP/IGRP/EIGRP, Bridging, ISDN, PPP)
ics7700-sv3y-mz
1 Each system software package contains a Cisco IOS software image for the MRPs and ASIs, a Cisco IOS software image for the SSP, ICS System Manager, and ICS Core Software. The first system software package listed is the full Cisco ICS 7750 System Software package, which you can use for a full installation or an upgrade of existing system software. (This package must also be used to install ICS System Software 2.6.0 on an SPE running System Manager, or to upgrade an SPE running core software.) Use the second system software package listed for software upgrades of existing Cisco ICS 7750 system software only, although an upgrade package is not available for ICS System Software 2.6.0. This package is available only on CCO. See the "Required Tools, Equipment, and Software" section for the URL of the CCO software.
2 SNMP = Simple Network Management Protocol.
3 SRB = source-route bridging.
4 RIP = Routing Information Protocol.
5 IGRP = Interior Gateway Routing Protocol.
6 EIGRP = Enhanced Interior Gateway Routing Protocol.
Since ICS System Software release 2.4.0, the Cisco ICS 7750 System Software installation CD contents and upgrade-only packages have been available on CCO in a compressed format. The files distributed on CCO are packaged as a single self-extracting .exe file. Refer to the Cisco Voice Software download page at http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml for the CCO version. You will have to download the .exe file to your SPE310 and then invoke the executable by double-clicking the file. This expands the package files and automatically creates the directory structure required for installation. For installation instructions, refer to the "Upgrading System Software" section in Chapter 8, "Maintaining the Cisco ICS 7750," in the Cisco ICS 7750 Installation and Configuration Guide.
Special Considerations for Using ICS System Software Release 2.6.0
There is no upgrade path to ICS System Software 2.6.0 from earlier versions of ICS System Software for the SPE running System Manager. If you are installing ICS System Software release 2.6.0 on an SPE running System Manager release 2.1.0 through 2.5.0, you must reimage and reinstall software on that SPE. Use the S77a-2.x.x.exe package to install release 2.6.0 software.
If your Cisco ICS 7750 chassis contains SPEs that are running core software and that are not being used to run Cisco CallManager, you can upgrade these SPEs by using the full ICS System Software 2.6.0 package. For example, either an SPE running Cisco Unity Voice Messaging or a spare SPE running core software can be upgraded to ICS System Software 2.6.0 without the need for reimaging.
ICS System Software 2.6.0 is supported for use only with Cisco CallManager 3.3. It is not compatible with earlier versions of Cisco CallManager. Reimaging and reinstallation of software are required for using Cisco CallManager 3.3.
For information about reimaging an SPE, refer to Appendix B, "Reimaging Cisco ICS 7750 SPEs" in the Cisco ICS 7750 Troubleshooting Guide. For information about installing Cisco CallManager 3.3, refer to the Installation Guide for Cisco CallManager, and click the link for the installation instructions for Cisco CallManager 3.3.
Note
You need the full ICS System Software package, S77a-2.x.x.exe (on CD or CCO version), if you are replacing the SPE running System Manager. You must also use the full ICS System Software package if you are installing ICS System Software release 2.6.0 and Cisco CallManager 3.3. Because of database changes in Cisco CallManager 3.3, reimaging and reinstallation of software are required.
PC Requirements
You may choose to use a PC (or laptop computer) to download and install software and to perform system management tasks, such as remote configuration or troubleshooting. The PC does not need to be physically near the ICS 7750 chassis because tasks can be executed locally on the SPE310 with an attached keyboard, mouse, and monitor.
Ensure that the PC meets the following requirements:
•
CPU: Pentium-class 233 MHz or faster
•
Memory: At least 64 MB of RAM
•
Hardware:
–
CD-ROM drive
–
Network interface card (NIC)
–
Available COM port
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PC keyboard with PS/2-style or USB (Universal Serial Bus) connector
–
Windows-compatible mouse with PS/2-style or USB or connector
•
Monitor: SVGA monitor or LCD display with at least 800 x 600 resolution and at least 256 colors (1024 x 768 resolution is recommended)
•
Operating system: English version of Microsoft Windows 98, Windows Me, Windows XP, Windows NT, or Windows 2000
•
Web browser: Netscape Communicator 4.7 or later, or Internet Explorer 5.5 or later, with Java plug-in version 1.3.1 or later (refer to the Cisco Software Download web site at http://www.cisco.com/pcgi-bin/tablebuild.pl/java).
•
Communication software: Microsoft Terminal Services Client
Note
Refer to the Cisco ICS 7750 Installation and Configuration Guide for information about initial hardware installation and software configuration steps.
Safety Precautions and Maintenance Guidelines
Note
The following guidelines are IMPORTANT SAFETY INSTRUCTIONS.
This section describes guidelines that you should follow when working on the Cisco ICS 7750.
General Safety Precautions
Read the warnings in this section before working on the system.
Warning
Read the installation instructions before you connect the system to its power source.
Warning
Do not work on the system or connect or disconnect cables during periods of lightning activity.
Warning
This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 16A international) is used on the phase conductors (all current-carrying conductors).
Warning
This equipment is intended to be grounded. Ensure that the host is connected to earth ground during normal use.
Warning
Only personnel who are trained and qualified (IP Telephony certified for the Cisco ICS 7750) should be allowed to install or replace this equipment.
Warning
Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals.
Warning
The device is designed to work with TN power systems.
Warning
The SPE contains a lithium battery. There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.
ESD Safety Precautions
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD occurs when electronic printed circuit cards are improperly handled. ESD can result in complete or intermittent failures. Always follow these ESD-prevention procedures when removing and replacing cards and other system components:
•
Ensure that the chassis is electrically connected to earth ground.
•
Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact.
•
Connect the clip to an unpainted surface of the chassis frame to safely channel ESD voltages to ground.
•
To properly guard against ESD damage and shocks, the wrist strap must be used correctly. If no wrist strap is available, ground yourself by touching the metal part of the chassis.
CautionFor safety, periodically check the resistance value of the antistatic strap, which should be between 1 and 10 megohms (Mohms).
CautionStatic voltages as low as 30 volts can cause latent damage to circuitry. Be sure to observe all standard antistatic procedures (for example, wear a grounding strap) when handling electronic equipment and components.
Warning
Blank faceplates (filler panels) serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards and faceplates are in place.
Safety with Electricity
Follow these guidelines when working on equipment powered by electricity:
•
Locate the emergency power-off switch in the room in which you are working. Then, if an electrical accident occurs, you can quickly shut the power off.
•
Disconnect all power before installing or removing a Cisco ICS 7750 chassis.
•
Do not work alone if potentially hazardous conditions exist.
•
Never assume that power is disconnected from a circuit. Always check.
•
Look carefully for possible hazards in your work area, such as moist floors, ungrounded power extension cables, and missing safety grounds.
If an electrical accident occurs, proceed as follows:
•
Use caution; do not become a victim yourself.
•
Turn off power to the chassis.
•
If possible, send another person to get medical aid. Otherwise, determine the condition of the victim, and then call for help.
•
Determine whether the victim needs rescue breathing or external cardiac compressions; then take appropriate action.
Ground Conductor Warning
Use Copper Conductors Only
Electrical Storm Warning
Telephone Jacks in Wet Locations Warning
Uninsulated Wires and Terminals Warning
Line Installation or Modification Warning
Telephone Use During an Electrical Storm Warning
Telephone Use by Gas Leaks Warning
Installation Hazard
Grounding Requirement Warning
Figure 1 shows the grounding stud that is located on the back of the Cisco ICS 7750 chassis.
Figure 1 Grounding Stud on the Cisco ICS 7750 Chassis
More Than One Power Supply Warning
Telephone Wiring Guidelines
Follow these guidelines when working with any equipment that is connected to telephone wiring or to other network cabling:
•
Never install telephone wiring during a lightning storm.
•
Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
•
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
•
Use caution when installing or modifying telephone lines.
•
Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
•
Use caution when installing or modifying telephone lines.
Lifting and Reaching Safety Precautions
Follow these guidelines when lifting or moving the chassis:
Warning
To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the handles on modules (such as power supplies, fans, or cards); these types of handles are not designed to support the weight of the unit. Lift the unit only by using handles that are an integral part of the chassis, or by grasping the chassis underneath its lower edge.
Warning
Two people are required to lift the chassis. To prevent injury, keep your back straight and lift with your legs, not your back.
Note
SAVE THESE INSTRUCTIONS.
System Component Identification
Figure 2 shows the major components in a typical Cisco ICS 7750:
•
Slots 1 through 6 can contain a combination of SPEs, ASIs, and MRPs.
•
Slot 7 must contain only an SSP.
•
Slot 8 must contain only an SAP.
•
The Power Supply 1 and Power Supply 2 slots can each contain a power supply module (only one power supply module is required to operate the system).
•
The system contains one fan tray, at the bottom of the chassis.
Figure 2 Cisco ICS 7750
Note
By factory-installed default, the Cisco ICS 7750 chassis comes with the SPE running System Manager installed in slot 6, and with SPEs populated from right to left. Other system cards (such as MRPs and ASIs) are populated from left to right in the chassis.
Removing and Replacing Cisco ICS 7750 Components
This section provides general information about removing and replacing the Cisco ICS 7750 components. This section contains the following subsections:
•
Best Practices for Hot Swapping
•
Best Practices for Card Replacement
For detailed instructions for removing and replacing system components, see the following sections:
•
Removing and Replacing SPE310s
•
Removing and Replacing ASIs, MRPs, the SSP, or the SAP
•
Removing and Replacing Power Supply Modules
•
Removing and Replacing the Fan Tray
Warning
When performing the procedures in this section, wear grounding wrist straps to avoid ESD damage to the Cisco ICS 7750. Do not directly touch the backplane with your hand or any metal tool to prevent personal injury or equipment damage.
Warning
Removing cards, fans, and power supply modules can expose you to high-energy (high-amperage) circuits and possible ejection of molten metal or to the shock hazard of telephony circuit voltages. Be sure to remove all rings, watches, and other jewelry from fingers, wrists, and arms before removing panels and devices.
Note
If the chassis has any empty slots, they are covered with blank panels when the Cisco ICS 7750 is shipped to you. Do not remove the panel covering an empty slot until you are ready to install a card in the slot.
Note
You do not have to disassemble any system component or remove the chassis from the rack to perform any of the procedures described in this section.
Best Practices for Hot Swapping
You can hot swap cards while the Cisco ICS 7750 is operating. With hot swapping, you do not need to power down the system. However, be sure to read and follow the best practices in this section and in the "Best Practices for Card Replacement" section, and the specific instructions for removing and replacing each type of card or module before you hot swap it.
Depending on your system configuration, hot swapping of SPEs, ASIs, or MRPs can adversely affect users connected to the system.
For example, if Cisco CallManager is running on only one SPE, hot swapping that SPE disconnects calls to or from the PSTN and prevents the system from processing further PSTN traffic until an operational SPE is properly inserted into the chassis. Similarly, hot swapping an ASI or MRP that is in the process of routing voice or WAN traffic prevents that traffic from reaching its destination.
If a Flash-based MRP card is configured as the only VLAN router, and that MRP goes offline, all call processing might be lost (along with access to other IP devices). Call processing services might be disrupted if the MRP is routing calls across VLANs.
If fault tolerance is critical, you can use the Hot Standby Router Protocol (HSRP) for more reliable and redundant routing. For additional information about HSRP, refer to Hot Standby Router Protocol (HSRP) Features and Functionality. Contact your Cisco sales representative for guidelines on installing cards and software on your system for maximum availability and redundancy.
Warning
Only trained and qualified (IP Telephony certified for the Cisco ICS 7750) personnel should be allowed to install or replace this equipment.
CautionWhen replacing a hot-swappable system card, you do not need to power down the entire chassis by using the chassis power supply switch or by unplugging the power supply. Powering down the entire chassis may cause the Cisco ICS 7750 to lose important configuration data and will interrupt any applications or functions running on other cards in the chassis. (The one exception to this is an electrical accident, in which case turning off the power is recommended; see the "Safety with Electricity" section.)
CautionYou can install only one SAP and one SSP in a single Cisco ICS 7750 chassis. If you must hot swap the SAP, the cooling fans do not operate; the system's ability to detect alarms associated with the operating environment, fans, and power supply modules is degraded; and applications using the COM ports on the SAP lose their access to those ports, until an operational SAP is properly reinserted in the chassis. If you must hot swap the SSP, the system loses LAN connectivity, and calls being made from or to Cisco IP phones that are switched through that SSP are disconnected until an operational SSP is properly reinserted in the chassis.
Best Practices for Card Replacement
This section provides best practices for replacing system cards:
•
Best Practices for Resetting or Removing Cards
•
Best Practices for Inspecting the Chassis Backplane and Card Connectors Before Installing Cards
•
Best Practices for Installing Cards
Best Practices for Resetting or Removing Cards
Consult these guidelines (and the instructions in "Best Practices for Hot Swapping") before resetting or removing cards:
•
Check card LEDs before attempting to reset or remove a card.
•
Do not press the SHTDN button on any card in the Cisco ICS 7750 chassis unless you are directed to do so.
CautionAlways use the extractor levers to disengage cards from the chassis. Failure to use the levers can cause system error messages that indicate a card failure. However, do not use the extractor levers to lift or support the weight of the cards.
Best Practices for Inspecting the Chassis Backplane and Card Connectors Before Installing Cards
Before you install a card, perform the following inspections:
•
Inspect the backplane for bent pins (see Figure 3) or bent dividers between rows.
If the backplane has bent pins, do not install a card in that slot. Installing a card into a damaged backplane slot will damage the connector on the card.
Figure 3 Backplane Inspection
•
Inspect the card for damaged holes on the connector (see Figure 4).
If the connector has damaged holes, do not install the card. Installing a card that has a damaged connector will damage the backplane. Return damaged cards to Cisco (see the "RMA Return Instructions" section).
Figure 4 Card Connector Inspection
Best Practices for Installing Cards
When installing cards, consult these guidelines, and follow the card-specific instructions:
•
Do not force the card faceplate into its slot. This action can damage the pins on the backplane if they are not aligned properly with the module or card.
•
Before installing a card, be sure to align its top and bottom edges with the upper and lower card guides in the chassis slot. Do not attempt to push the card into its slot until its top and bottom edges are in proper alignment.
•
When installing a card, carefully slide it all the way into the slot, and press both extractor levers inward (toward the center of the card) as far as they will go. The front of the card should now be flush with the other cards in the chassis. Using this method ensures that the card connector correctly mates with the backplane. For more information and an illustration on installing a card, see the "Installing an SPE" section.
If the card is particularly tight in its slot, or if the extractor lever engagement hooks are not engaging with the chassis, you might need to take the card out and insert it again to cause its extractor levers to engage properly.
CautionDo not push the card with so much force that it bends in the middle, since bending a card might force its sensitive electronic components to come in contact with adjacent cards.
•
The card or module should be firmly seated in the slot. Any card or module that is only partially connected to the backplane can disrupt system operation.
•
After card installation is complete, always use the lock-down screws (at the top and bottom of the card) to secure the card firmly in place in the chassis. If the screws do not engage, the extractor levers are not properly aligned, and the card is not firmly seated in the chassis. Remove and reinsert the card until you can fully tighten the screws.
Removing and Replacing SPE310s
This section describes how to determine the function of an SPE, tells how to install and replace SPEs, and contains the following subsections:
•
Configuring a New or Replacement SPE
•
Downgrading ICS System Software
Note
If you are installing and configuring a new SPE, refer to the Cisco ICS 7750 Installation and Configuration Guide.
Accessing the SPE310
You can access the SPE310 Windows interface to determine whether the SPE i







