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Cisco ICS 7700 Series Integrated Communication Systems

Reimaging Instructions for SPE310 Cards on the Cisco ICS 7750, 2.3.0

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Table Of Contents

Reimaging Instructions for SPE310 Cards on the Cisco ICS 7750

Contents

Document Conventions

Required Tools and Equipment

Using USB Devices

PC Requirements

Accessing the SPE Windows Interface

Accessing the SPE Windows Interface Through Terminal Services Client

Accessing the SPE Windows Interface Through Directly Connected Peripherals

Safety Precautions and Maintenance Guidelines

General Safety Precautions

ESD Safety Precautions

Safety with Electricity

More Than One Power Supply Warning

The Reimaging Process

Reimaging Scenarios

Scenarios in Which Reimaging Is Not Applicable

Stages In SPE310 Reimaging

SPE310 Cards and Software

SPE310 Card Details

Preparing for SPE310 Reimaging

Backup

Reimaging the SPE310

Preparing the Peripherals

Reimaging Windows 2000 Server on the SPE310 Hard Disk

Installing Windows 2000 Hot Fixes

Installing the ICS 7750 System Software

Configuring Your PC IP Address for Initial Configuration

Using the ICS Image Install Tool

Restoring ICS System Manager Data

Running ICSConfig when System Backup Is Unavailable

Accessing System Manager and Verifying ICS 7750 Functionality

Installing Additional Windows 2000 Hot Fixes

Installing Applications and Restoring Application Data

Upgrading to ICS System Software Release 2.3

Downloading the Release 2.3 Software Package

Upgrading the SPE Running System Manager

Upgrading IOS Software Images for MRP Cards

Upgrading IOS Software Images for the SSP

Upgrading the ICS Core Software on Other SPEs

Upgrading the Cisco Unity SPE

Removing the Peripherals

Removing the CD-ROM Drive

Removing the CD-ROM Drive Tray

Removing the Monitor

Removing the Keyboard and Mouse

Removing the Connected PC

Troubleshooting the Windows 2000 Reimaging Process

Related Documentation

Cisco ICS 7750 Documents

Release 2.3.0 Documents

Obtaining Documentation

World Wide Web

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Cisco TAC Web Site

Cisco TAC Escalation Center


Reimaging Instructions for SPE310 Cards on the Cisco ICS 7750

June 28, 2002

This document explains how to reimage the System Processing Engine 310 (SPE310) in the Cisco Integrated Communications System (ICS) 7750 (referred to as the ICS 7750).

The goal of this process is to remove all software from the hard disk of an installed SPE310 and to reinstall the two main software component systems: Microsoft Windows 2000 Server Edition (custom Cisco version) and Cisco ICS 7750 System Software. When complete, the reimaged SPE310 card(s) will be ready for initial system configuration, restoration of saved configuration data, and, optionally, installation and restoration of application software.

Note The tools, methods, and procedures described in this document are applicable only to SPE310 cards and Cisco ICS 7750 System Software release 2.1.0 and later; they do not apply to SPE200 cards and ICS System Software releases prior to release 2.1.0. All references to Microsoft Windows are based on the assumption that you are using Microsoft Windows, English Version.

Contents

This document contains the following sections:

•Document Conventions—Briefly describes what the Notes, Cautions, and Warnings mean in Cisco documentation.

•Required Tools and Equipment—Identifies the tools and equipment you will need for performing SPE310 reimaging.

•Safety Precautions and Maintenance Guidelines—Provides general safety precautions, ESD damage prevention procedures, and electricity safety guidelines.

•The Reimaging Process—Provides an overview of what the SPE310 reimaging process involves and the ways it can be performed, depending on your specific ICS 7750 installation.

•Preparing for SPE310 Reimaging—Describes the information you should gather and the tasks you should perform before beginning the SPE310 reimaging.

•Reimaging the SPE310—Provides the specific steps for performing the SPE310 reimaging and software installation.

•Troubleshooting the Windows 2000 Reimaging Process—Identifies the possible error messages or issues that might occur during the Windows 2000 reimaging step of the process, and what to do in response.

•Related Documentation—Lists the documentation that is relevant to this specific release.

•Obtaining Documentation—Explains how and where you can get additional Cisco documentation.

•Obtaining Technical Assistance—Tells how to get additional technical help from Cisco.

Document Conventions

This publication uses the following conventions:

Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this manual.

Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. To see translations of the warnings that appear in this publication, refer to the Regulatory Compliance and Safety Information document that accompanied this device.

Waarschuwing

Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het document Regulatory Compliance and Safety Information (Informatie over naleving van veiligheids- en andere voorschriften) raadplegen dat bij dit toestel is ingesloten.

Varoitus

Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. Tässä julkaisussa esiintyvien varoitusten käännökset löydät laitteen mukana olevasta Regulatory Compliance and Safety Information -kirjasesta (määräysten noudattaminen ja tietoa turvallisuudesta).

Attention

Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions d'avertissements figurant dans cette publication, consultez le document Regulatory Compliance and Safety Information (Conformité aux règlements et consignes de sécurité) qui accompagne cet appareil.

Warnung

Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im Dokument Regulatory Compliance and Safety Information (Informationen zu behördlichen Vorschriften und Sicherheit), das zusammen mit diesem Gerät geliefert wurde.

Avvertenza

Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nel documento Regulatory Compliance and Safety Information (Conformità alle norme e informazioni sulla sicurezza) che accompagna questo dispositivo.

Advarsel

Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i dokumentet Regulatory Compliance and Safety Information (Overholdelse av forskrifter og sikkerhetsinformasjon) som ble levert med denne enheten.

Aviso

Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. Para ver as traduções dos avisos que constam desta publicação, consulte o documento Regulatory Compliance and Safety Information (Informação de Segurança e Disposições Reguladoras) que acompanha este dispositivo.

¡Advertencia!

Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes. Para ver una traducción de las advertencias que aparecen en esta publicación, consultar el documento titulado Regulatory Compliance and Safety Information (Información sobre seguridad y conformidad con las disposiciones reglamentarias) que se acompaña con este dispositivo.

Varning!

Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. Se förklaringar av de varningar som förkommer i denna publikation i dokumentet Regulatory Compliance and Safety Information (Efterrättelse av föreskrifter och säkerhetsinformation), vilket medföljer denna anordning.


Required Tools and Equipment

You need the following tools, parts, and software to reimage SPE310 cards. If you need additional equipment, contact a customer service representative for ordering information.

•Cisco ICS 7750 chassis, with one or more SPE310 cards installed

•Cisco ICS 7750 Windows 2000 Bootable CD for SPE

•Cisco ICS 7750 System Software, which can be installed from the following sources, with the following options:

–ICS System Software Release 2.2.0—Available for downloading from CCO, or on CD-ROM, this software contains a complete set of the system software, including Microsoft SQL Server software and Microsoft hotfixes. Either the CCO or CD-ROM version can be used to install release 2.2.0 on an SPE310 that does not currently have system software installed.

For instructions on installing the software from the CD-ROM, refer to the Cisco ICS 7750 Getting Started Guide. For download and installation instructions from CCO, refer to the "Downloading the Release 2.3 Software Package" section.

–ICS System Software Release 2.3.0—Available for downloading from CCO only, this software is needed to upgrade an SPE310 that currently has system software release 2.1 or 2.2 installed. This self-extracting executable, S77a-Upgrade-2.x.x.exe, contains only the software components changed since release 2.1 and necessary to upgrade the ICS system software from release 2.1 or 2.2. It does not contain Microsoft SQL Server software, so the package is smaller and requires less download time. See Table 1.

This upgrade package cannot be used for SPE310 reimaging or reinstallation of ICS system software, but it can be used to upgrade system software release 2.1 or higher that is already running on a functional SPE.

Note After completing the reimage and ICS system software installation process, you will need to upgrade your ICS 7750 to release 2.3.0 (release 2.3.0 is not available for direct installation on your system). You can upgrade to release 2.3.0 from release 2.1 or 2.2 only. Use the self-extracting executable, S77a-Upgrade-2.3.0.exe, to upgrade your system to release 2.3.0. This self-extracting executable is available only for downloading from CCO. See the "Upgrading to ICS System Software Release 2.3" section.

•Application CDs for applications to be installed on the SPE(s) (for example, Cisco CallManager Software for ICS 7750)

•Windows-based PC or laptop, connected both to the system switch processor (SSP) Ethernet port and the system alarm processor (SAP) console port (specific requirements for this PC are described in the "PC Requirements" section)

•SVGA-compatible monitor, capable of at least 800 x 600 resolution and 256 colors (1024 x 768 resolution is recommended)

•Cables and adapters:

–1 straight-through Category 5 Ethernet cable

–1 RJ-45-to-DB-9 adapter

–1 console (rolled EIA/TIA-232) cable

–(Optional) 1 PS/2 "Y" connector for connecting a keyboard and mouse to the SPE (provided in the ICS 7750 accessory kit)

•Peripherals:

–Windows-compatible mouse with USB (Universal Serial Bus) or PS/2-style connector

–PC keyboard with USB and/or PS/2-style connector

–USB CD-ROM drive (provided in the ICS 7750 accessory kit)

Note If you lose the CD-ROM USB cable (used to connect the CD-ROM drive to the SPE310 card), see the documentation accompanying the CD-ROM drive in the ICS 7750 accessory kit for information on obtaining a replacement, or contact TAC (see the "Obtaining Technical Assistance" section) for additional assistance.

–(Optional) USB hub (needed if using a USB keyboard and mouse, when the keyboard lacks a USB pass-through port; powered hub is recommended)

Note If using a USB keyboard with a USB mouse, you will need a pass-through USB port on the keyboard for connecting the mouse. Alternatively, you can use a USB hub, to which you can connect both the keyboard and mouse, and then connect to one of the USB ports on the SPE through the hub's uplink port. Either a pass-through USB port or a USB hub is required because one of the two USB ports on the SPE310 card is needed for the CD-ROM drive. See the "Using USB Devices" section for more details on using USB devices with the SPE310.

•CD-ROM mounting tray that attaches to the front ventilation grille of the chassis (also included in the accessory kit)

•A number-1 Phillips screwdriver

•ESD-prevention equipment or the disposable ESD-preventive wrist strap included in the hardware accessory kit

The Cisco ICS 7750 system software package for release 2.3.0 uses the naming convention shown in Table 1.

Table 1 Cisco ICS 7750 System Software Package for Release 2.3.0

System Software Package Name1
Feature Set
IOS Software Image (for MRPs and ASIs)
IOS Software Image (for SSP)

S77a-Upgrade-x.x.x.exe

SNMP2 , IP, Bridging, SRB3 , Voice, Reduced IP (SNMP, IP RIP4 /IGRP5 /EIGRP6 , Bridging, ISDN, PPP)

ics7700-sv3y-mz

c2900xl-c3h2s-tar.120-0.0.1.WC5.tar

1 The system software package is used for software upgrades of existing Cisco ICS 7750 system software release 2.1 or 2.2. This package also contains an IOS software image for the MRPs and ASIs, and an IOS software image for the SSP. This package is available only on CCO. See the "Required Tools and Equipment" section for additional information.

2 SNMP = Simple Network Management Protocol.

3 SRB = source-route bridging.

4 RIP = Routing Information Protocol.

5 IGRP = Interior Gateway Routing Protocol.

6 EIGRP = Enhanced Interior Gateway Routing Protocol.


Note ICS System Software release 2.3.0 is not supported as a direct installation on the ICS 7750. This release is only available as an upgrade.

Note The Cisco ICS 7750 System Software upgrade-only package for release 2.3.0 is available on CCO in a compressed format. The files distributed on CCO are packaged as a single self-extracting executable (EXE). Refer to the Cisco Voice Software download page at http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml for the CCO version. You will have to download the EXE file to your SPE310 and then invoke the executable by double-clicking the file. This expands the package files and automatically creates the directory structure required for installation.

Using USB Devices

This section lists USB devices—CD-ROM drives, keyboards, mice, and hubs—that have been tested for use with SPE310 cards in the ICS 7750 chassis.

•USB CD-ROM drives

–TEAC Portable USB CD-ROM Drive (CD 210PU, included in the ICS 7750 accessory kit)

•USB keyboards

–CompUSA Premium Multimedia Keyboard

–Logitech Internet Navigator Keyboard

–Microsoft Internet Keyboard Pro

•USB mice

–CompUSA Mini USB Mouse

–Kensington PocketMouse

–Logitech First Wheel Mouse

–Logitech Wheel Mouse Optical

–Microsoft IntelliMouse Optical

–Microsoft WheelMouse Optical

•USB hubs

–Belkin 4-Port USB Hub

Note USB devices not listed here may work with the SPE310, but Cisco cannot guarantee that they will.

USB devices requiring additional software or installation of non-native Windows 2000 drivers will probably not work with the ICS 7750. We therefore recommend against trying to use them. If you have additional questions or concerns about using USB devices with the ICS 7750, please contact your technical support representative (see the "Obtaining Technical Assistance" section).

PC Requirements

You need a PC to complete initial system configuration and to perform system management tasks. The PC needs to be physically near the ICS 7750 chassis, to allow for console (serial) and direct Ethernet connections.

Ensure that the PC meets the following requirements:

•CPU: Pentium-class, 233 Mhz or faster

•Memory: At least 64 MB of RAM

•Hardware:

–CD-ROM drive

–Network interface card (NIC)

–Available COM port

•Display: SVGA monitor with at least 800 x 600 resolution and at least 256 colors

•Operating system: Microsoft Windows 98, Windows ME, Windows XP, Windows NT, or Windows 2000

•Web browser: Netscape Communicator 4.7 or later, or Internet Explorer 5.01 or later, with Java plug-in version 1.3.1 or later (refer to the Cisco Software Download page at http://www.cisco.com/pcgi-bin/tablebuild.pl/java).

•Communication software: Microsoft Terminal Services Client

Note Refer to the Cisco ICS 7750 Getting Started Guide for information about initial hardware installation and software configuration steps.

Accessing the SPE Windows Interface

The SPE Windows interface can be accessed either through Terminal Services Client or through directly connected peripherals. This section describes both methods.

•Accessing the SPE Windows Interface Through Terminal Services Client

•Accessing the SPE Windows Interface Through Directly Connected Peripherals

Accessing the SPE Windows Interface Through Terminal Services Client

To access the SPE Windows interface through Terminal Services Client, follow these steps:

Step 1 On the PC that you use to administer the Cisco ICS 7750, choose Start > Programs > Terminal Services Client > Client Connection Manager.

Step 2 Use the Client Connection Manager to open a Terminal Services connection with the target SPE:

•If you already have a Terminal Services Client connection defined for the target SPE, choose it. Then choose File > Connect.

•If you do not have a Terminal Services Client connection defined for the target SPE, choose File > New Connection. Follow the instructions in the wizard, and then choose File > Connect.

The Terminal Services Client window opens. You can use Terminal Services Client to access standard Windows utilities on the SPE, such as Windows Explorer and the Control Panel.

Accessing the SPE Windows Interface Through Directly Connected Peripherals

You can connect a monitor, keyboard, and mouse directly to the SPE to access the Windows user interface, as follows:

Step 1 Connect the monitor cable to the video port on the SPE310, and power on the monitor.

Step 2 Continue as follows, based on the type of peripherals that you are using:

•USB—Connect a USB keyboard to one SPE USB port, and connect a USB mouse to the other SPE USB port.

•PS/2—Connect the "Y" splitter cable for your keyboard and mouse to the keyboard/mouse port on the target SPE, and then connect your keyboard and mouse to the available ends of the "Y" splitter cable.

Note If you are using the "Y" splitter cable to connect a PS/2 mouse and a keyboard to the SPE, the keyboard and mouse must be connected at or before the time of the SPE reboot in order for them to be recognized by the operating system. This is not the case with a USB keyboard and mouse, which are usually recognized without an operating system reboot.

Note For a summary of the issues related to the connection of peripherals to SPEs, as well as best practices on how to use peripherals with SPEs, see the "Using Peripherals with SPEs" section in the Release Notes for the Cisco ICS 7750 for System Software Release 2.x.x.

Note For a list of USB peripherals that have been tested on the Cisco ICS 7750, refer to the "Connecting a Monitor, Keyboard, and Mouse to the SPE Card" section in the
Cisco ICS 7750 Getting Started Guide.

Step 3 Use the keyboard, mouse, and monitor to access standard Windows utilities on the SPE, such as Windows Explorer and the Control Panel.

Safety Precautions and Maintenance Guidelines

This section describes guidelines that you should follow when working on the Cisco ICS 7750.

General Safety Precautions

Read the warnings in this section before working on the system.

Warning Read the installation instructions before you connect the system to its power source.

Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.

Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 16A international) is used on the phase conductors (all current-carrying conductors).

Warning This equipment is intended to be grounded. Ensure that the host is connected to earth ground during normal use.

Warning Only trained and qualified personnel should be allowed to install or replace this equipment.

Warning Before working on equipment that is connected to power lines, remove jewelry (including rings, necklaces, and watches). Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals.

Warning The device is designed to work with TN power systems.

Warning The system processing engine (SPE) contains a lithium battery. There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

ESD Safety Precautions

Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD occurs when electronic printed circuit cards are improperly handled. ESD can result in complete or intermittent failures.

Always follow these ESD-prevention procedures when removing and replacing cards and other system components:

•Ensure that the chassis is electrically connected to earth ground.

•Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact.

•Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground.

•To properly guard against ESD damage and shocks, the wrist strap must be used correctly. If no wrist strap is available, ground yourself by touching the metal part of the chassis.

Caution For safety, periodically check the resistance value of the antistatic strap, which should be between 1 and 10 megohms (Mohms).
Caution Static voltages as low as 30 volts can cause latent damage to circuitry. Be sure to observe all standard antistatic procedures (for example, wear a grounding strap) when handling electronic equipment and components.

Warning Blank faceplates (filler panels) serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards and faceplates are in place.

Safety with Electricity

Note The following guidelines are IMPORTANT SAFETY INSTRUCTIONS.

Follow these guidelines when working on equipment powered by electricity:

•Locate the emergency power-off switch in the room in which you are working. Then, if an electrical accident occurs, you can quickly shut the power off.

•Disconnect all power before installing or removing a Cisco ICS 7750 chassis.

•Do not work alone if potentially hazardous conditions exist.

•Never assume that power is disconnected from a circuit. Always check.

•Look carefully for possible hazards in your work area, such as moist floors, ungrounded power extension cables, and missing safety grounds.

If an electrical accident occurs, proceed as follows:

•Use caution; do not become a victim yourself.

•Turn off power to the chassis.

•If possible, send another person to get medical aid. Otherwise, determine the condition of the victim, and then call for help.

•Determine whether the victim needs rescue breathing or external cardiac compressions; then take appropriate action.

Note SAVE THESE INSTRUCTIONS.

More Than One Power Supply Warning

Warning This unit might have more than one power supply connection. All connections need to be removed to de-energize the unit.

Waarschuwing

Deze eenheid kan meer dan één stroomtoevoerverbinding bevatten. Alle verbindingen dienen ontkoppeld te worden om de eenheid te ontkrachten.

Varoitus

Tässä laitteessa voi olla useampia kuin yksi virtakytkentä. Kaikki liitännät on irrotettava, jotta jännite poistetaan laitteesta.

Attention

Pour supprimer toute tension et tout courant électrique de l'unité, TOUTES les connexions d'alimentation doivent être débranchées.

Warnung

Dieses Gerät kann mehr als eine Stromzufuhr haben. Um sicherzustellen, daß der Einheit kein Strom zugeführt wird, müssen alle Verbindungen entfernt werden.

Avvertenza

Questo prodotto può avere più di una connessione di alimentazione elettrica. Tutte le connessioni devono essere staccate per togliere la corrente dal prodotto.

Advarsel

Denne enheten kan ha mer enn én strømtilførselskobling. Alle koblinger må fjernes fra enheten for å utkoble all strøm.

Aviso

Esta unidade poderá ter mais do que uma conexão de fonte de energia. Todas as conexões necessitam de ser removidas para desactivar a unidade.

¡Advertencia!

Esta unidad puede contar con más de una conexión para fuentes de alimentación. Para cortar por completo el suministro de energía, deben desconectarse todas las conexiones.

Varning!

Denna enhet har eventuellt mer än en strömförsörjningsanslutning. Alla anslutningar måste tas bort för att göra enheten strömlös.


The Reimaging Process

Reimaging is a recovery process for removing all software from the hard disk of an installed SPE310 and reinstalling two main software component systems:

•Microsoft Windows 2000—Reinstalling the Windows 2000 Server operating system clears the SPE310 hard disk of all existing data, preparing it for installation of the ICS software.

•Cisco ICS 7750 System Software—The specific ICS software package loaded depends on the intended functionality of the SPE310. The package chosen determines the supported feature set (see Table 1 for the supported ICS software package available with release 2.3.0). In addition, during the reimaging process, the Image Install Tool utility automatically loads a specific software set, depending on the intended function of the SPE within the chassis—whether it will be the SPE running System Manager, or will be an SPE running core software and dedicated to running applications, for example.

Instructions on installing the main Windows 2000 Server and Cisco ICS 7750 System Software component systems of the ICS 7750 are provided in this document.

After the reimaging, you may wish to install or reinstall application software on one or more SPEs in the chassis. Depending on your specific situation, you may also need to perform a backup of configuration data prior to the reimaging, then reinstall the application software after the SPE has been reimaged, and, finally, restore the saved data.

Note For information on backing up and restoring application data, and on installing the application software, refer to the documentation for your application(s).

These subsections provide the following information:

•Reimaging Scenarios—Tells how and when you might need to reimage the SPE310

•Stages In SPE310 Reimaging—Outlines the basic steps in the SPE reimaging and software installation process

•SPE310 Cards and Software—Describes in greater detail the hardware and software features of the SPE310

After you are familiar with the information in these sections, and you are ready to begin the actual reimage and software installation process, you can continue with the "Preparing for SPE310 Reimaging" section.

Reimaging Scenarios

The following are the three main scenarios for reimaging:

•Reimaging an SPE for running System Manager—You will need to back up configuration data, if any. Then, when the SPE reimaging is complete, you can restore the saved data.

•Reimaging one or more SPEs running core software and set up to run applications—In this case, you will need to back up the application configuration data, if any. Then, after the SPE has been reimaged and necessary software is installed, you can restore the saved data.

•Reimaging both the SPE running System Manager and one or more SPEs running core software—In this scenario, both the existing SPE running System Manager and any SPE(s) running applications should be backed up for later restoration, if possible.

See the "Preparing for SPE310 Reimaging" section for details about the information needed for backing up the ICS 7750 before you proceed to the "Reimaging the SPE310" section. For details on backup and restore procedures for SPE cards, refer to the Release Notes for the Cisco ICS 7750 for System Software Release 2.x.x. For information on backing up and restoring configuration data for applications that may be installed in an SPE to be reimaged, refer to the documentation for that application.

Note At various points during the reimaging process, the applications, voice-mail, and call-handling functions will be interrupted. Therefore, it is recommended that you reimage the SPEs at a time when disruption caused by the service interruption will be minimized, such as during scheduled maintenance.

Caution Reimaging SPEs in one ICS 7750 chassis for use in another chassis is not supported. Always reimage an SPE in the chassis in which it will be used.

Scenarios in Which Reimaging Is Not Applicable

The following are instances in which the reimaging process described in this document is not applicable:

•Installing a new spare SPE in a chassis for running core software (applications)

•Replacing an existing core software SPE

•Replacing an existing System Manager SPE

For procedures for these three scenarios, refer to the Cisco ICS 7750 FRU Installation and Replacement publication.

If you still have questions, contact your technical support representatives for additional help (see the "Obtaining Technical Assistance" section).

Stages In SPE310 Reimaging

The reimaging process usually consists of three stages:

•Reimaging of the SPE310 hard disk with a fresh installation of Windows 2000 Server—This is done through a CD-ROM drive attached to one of the USB ports on the SPE310. Progress can be tracked by observing the LEDs on the SPE310 in the ICS 7750 chassis and the information displayed on an external attached monitor. This step concludes with the application of essential Cisco-recommended hot fixes for the Windows 2000 operating system.

•Installation of the Cisco ICS 7750 System Software—This second step is performed from a separate Windows-based PC or laptop attached to the ICS 7750 chassis by both console and Ethernet connections. The Image Install Tool, provided on the ICS 7750 System Software CD, handles installation of System Manager, Microsoft SQL Server, and other ICS 7750 software components, as needed.

•Installation of SPE applications—This last step is optional, depending on your system configuration and arrangement of SPEs. After all the software and applications are in place, the system is then ready for restoration of the previously saved application configuration data, if any.

Note Details on installing application software and on backing up and restoring saved application data are beyond the scope of this document. Refer to the documentation for your application software for information on installing it, as well as for information on backing up and restoring configuration data. The procedures in this document tell you when during the SPE reimaging process you should back up, install, and restore SPE applications.

SPE310 Cards and Software

The following are the software configuration rules for SPE310s using Cisco ICS 7750 System Software release 2.1.0 and later:

•ICS System Manager software must be installed on one (and only one) SPE310 in a Cisco ICS 7750 chassis.

•The SPE running System Manager is installed in slot 6 by default (at the factory). You can move the SPE running System Manager to another slot, provided that you follow the instructions in Cisco ICS 7750 FRU Installation and Replacement and the Cisco ICS 7750 Getting Started Guide.

•ICS Core Software must be installed on all SPEs in the chassis other than the SPE running System Manager.

•Software approved for use on the SPE310 in the Cisco ICS 7750, such as Cisco CallManager, can be installed on any SPE310 in the chassis.

Note The specific ICS software package installed on an SPE during the reimaging process determines whether the SPE will be the SPE running System Manager or an SPE running core software.

With ICS System Software release 2.1.0 and later, ICS System Manager software runs on only one SPE310. Other SPE310s that are installed in the same chassis run ICS Core Software, as well as other software applications.

SPE310 Card Details

To install and use Cisco ICS 7750 System Software release 2.1.0 or later, you must have an ICS 7750 chassis equipped with SPE310 cards. The SPE310 offers a keyboard/mouse port, a video port, and two universal serial bus (USB) ports that support standard USB devices such as CD-ROM drives.

USB keyboard and mouse devices can also be connected to the USB ports, although it should be noted that during reimaging, one of the two USB ports is needed for the USB CD-ROM drive. If your USB keyboard does not have a pass-through USB port, and you wish to use a USB mouse, you will need a powered USB hub.

The SPE310 also features a 700-MHz Pentium III processor, a 20.4-GB hard disk drive, and 512 MB of onboard memory. You can upgrade SPE310 memory by installing dual in-line memory modules (DIMMs) in one or both of the SPE card DIMM slots.

Refer to Installing Memory, PVDM, and VPN Modules in ASI Cards, MRP Cards, and SPE Cards in the Cisco ICS 7750 for information on supported memory configurations and instructions on upgrading the memory on SPE310 cards.

For SPE310 ordering and migration information, contact your Cisco sales representative.

Preparing for SPE310 Reimaging

You will need the following information for restoring saved configurations and data, so be sure to record it now:

•SPE host names

•Passwords, including the following:

–SPE administrator password

–IOS login password

–IOS enable password

–SNMP read-only and read-write community strings

•IP address of each card in the chassis

•Specific function of each SPE in the chassis (running System Manager or running core software)

•CallManager and/or other application-specific configuration information and passwords, as applicable

The "Backup" section provides additional details about the data you should gather and the backups to perform if you later wish to restore a previous ICS 7750 system configuration. After you have gathered the information and backed up the configuration data, you can then proceed to the "Reimaging the SPE310" section.

Backup

To prepare for SPE310 reimaging, you should back up any existing system data.

•For instructions for backing up ICS System Manager data, IOS configuration files for multiservice route processor (MRP) cards, and SPE registry settings, refer to the Release Notes for the Cisco ICS 7750 for System Software Release 2.x.x.

•For instructions for backing up applications you have installed on SPEs, and for which you later plan to restore configuration data, refer to the documentation for these applications.

You should also record all passwords assigned for ICS 7750 component and application access (if these were changed from defaults), as well as for any administrative logins and accounts. During the reimaging, some passwords are reset to defaults, which you can later change to desired values. However, in some instances, restoring backed-up configuration and application data will require knowledge of the original pre-reimaging passwords.

Note To back up IOS configuration files for any Flash-based card, including the MRP or ASI cards (MRP300, MRP3-8FXS, MRP3-16FXS), and the SSP, you must follow a manual procedure. Refer to Cisco ICS 7750 FRU Installation and Replacement for additional information.

Note For information on the Flash-based cards, refer to Installing Memory, PVDM, and VPN Modules in ASI Cards, MRP Cards, and SPE Cards in the Cisco ICS 7750.

Reimaging the SPE310

The following are the steps for reimaging and installing ICS software on an SPE310:

•Preparing the Peripherals

•Reimaging Windows 2000 Server on the SPE310 Hard Disk

•Installing the ICS 7750 System Software

•Upgrading to ICS System Software Release 2.3

•Removing the Peripherals

Preparing the Peripherals

To reimage the SPE310, you need to install the CD-ROM drive tray and CD-ROM drive, both provided in the accessory kit. A monitor is also required, although the keyboard and mouse, if present, will need to be removed.

During this process, the rest of the chassis remains powered up, including any installed MRPs, except for the Flash-based MRP cards (MRP300, MRP3-8FXS, and MRP3-16FXS). The Flash-based MRP cards must be removed during the reimage process.

Note At various points during SPE reimaging, alarm LEDs may light temporarily on the various cards in the ICS 7750 chassis. This is a normal but temporary condition, and any alarm LED indications on the SPE being reimaged can be disregarded for the duration of the reimaging process.

In a chassis with more than one SPE, you can use the System Manager display to show the function of each SPE and in which slot each resides.

Note Powering down an SPE will interrupt any services or applications running on that SPE. Measures should be taken to minimize the effects on users.

Follow these steps to prepare the peripherals:

Step 1 Press the SHTDN button on the SPE card that you want to reimage.

The STATUS LED on the card starts blinking. After several minutes, it will turn off. Wait for the STATUS LED to turn off before you continue. Repeat this as necessary if you are reimaging more than one SPE.

Note If the SPE(s) to be reimaged are already shut down, this step is unnecessary, and you can proceed to Step 2.

Step 2 Put on an ESD-preventive wrist strap, and attach it to an unpainted chassis surface.

Caution To prevent ESD damage, handle cards only by their edges, and use an ESD-preventive wrist strap or other grounding device.

Step 3 For each SPE to be reimaged, completely loosen the card captive lock-down screws.

Step 4 Press the upper and lower ejector levers outward at the same time to disengage the card from the backplane. Pull the SPE card out about one inch, far enough to disengage from the backplane; do not remove the card from the chassis completely. Repeat as necessary to unseat additional SPEs to be reimaged.

Caution Always use the ejector levers to disengage or seat cards. Failure to use the levers can cause erroneous system messages indicating a card failure. Do not use the ejector levers to lift or support the weight of the cards.

Note Unseating and reseating of the SPE should be done only when the SPE has been safely shut down. In normal use, you should not unseat and reseat an SPE without first ensuring that the SPE has been shut down.

Caution Do not power down the ICS 7750 by using the chassis power supply switch or by unplugging the power supply. Powering down the system by either means may cause the ICS 7750 to lose important configuration data, and will interrupt any applications or functions running on other cards in the chassis. Instead, always first shut down each card safely before you power down the chassis.

Step 5 Connect the monitor cable to the video port on the first SPE310 to be reimaged. Power on the monitor. (If you are repeating this step when reimaging multiple SPEs in a chassis, connect the monitor cable to the next SPE to be reimaged.)

Step 6 Attach the CD-ROM drive tray to the fan tray underneath the SPE by threading the hooks on the drive tray into the grid on the fan tray as shown in Figure 1. If a drive tray is already attached, proceed to Step 8.

Figure 1 Attaching the CD-ROM Drive Tray

Note The CD-ROM drive tray is for temporary use in loading software on the SPE. Always remove the CD-ROM drive and drive tray when you finish using them.

Step 7 Place the CD-ROM drive in the drive tray as shown in Figure 2.

Figure 2 Installing the CD-ROM Drive

Step 8 Connect the CD-ROM drive USB cable to one of the USB ports on the SPE310. Either port can be used.

Note The drive tray is designed only for the weight of the CD-ROM drive. Never place heavy objects or items other than the CD-ROM drive on the drive tray. Overloading the drive tray may damage the ventilation grille or impede airflow into the chassis.

Note If you lose the CD-ROM USB cable, see the documentation accompanying the CD-ROM drive in the ICS 7750 accessory kit for information on obtaining a replacement, or contact TAC (see the "Obtaining Technical Assistance" section) for additional assistance.

Note During the reimaging process, you will be asked to unseat and reseat the SPE a number of times. There is no need to tighten the lock-down screws on the SPE card until after the reimaging is complete (described in the "Accessing System Manager and Verifying ICS 7750 Functionality" section).

Reimaging Windows 2000 Server on the SPE310 Hard Disk

The first stage of the reimaging process is to install a new copy of the Windows 2000 Server operating system, using the Cisco ICS 7750 Windows 2000 Bootable CD for SPE, included in the accessory kit.

This Cisco-provided CD contains a special customized version of Windows 2000 Server. When an SPE310 is booted from the CD, it automatically copies a complete Windows 2000 setup disk image to the ICS 7750 hard disk; then Windows 2000 performs an automatic silent installation.

If you are reimaging more than one SPE in the same ICS 7750 chassis, you should repeat the steps listed in this section, installing the new copy of Windows 2000 on each SPE, and installing the required hot fixes (described in the "Installing Windows 2000 Hot Fixes" section), before you continue with the "Installing the ICS 7750 System Software" section.

Note Because of the way that disk images are formatted, if you attempt to read the Cisco ICS 7750 Windows 2000 Bootable CD for SPE using Windows Explorer or some other file browser, you will see no files displayed. This is normal and does not indicate faulty CD media. Disk image files cannot be read using conventional file browsers.

Follow these steps to perform this part of the reimaging process:

Step 1 Put the Windows 2000 CD in CD-ROM drive, making sure to seat the CD securely on the CD-ROM drive spindle, and close the cover.

Note Use only the Windows 2000 CD included in the ICS 7750 accessory kit. This version has been customized for use with the ICS 7750. Use of any other version of Microsoft Windows, even if it is the same basic type of operating system, is not supported. Use of any other version of Microsoft Windows will prevent the ICS 7750 from functioning properly.

Step 2 Power up the SPE310 by reseating it in the ICS 7750 chassis.

Note If the chassis is not powered up, power it up, and wait for all components to initialize. This process can take several minutes. Do this first before reseating the SPE.

The SPE310 should boot automatically from the attached CD-ROM drive. If it does not boot, unseat the SPE from the chassis about an inch, check the cable connection between the CD-ROM drive and the SPE's USB port, and reseat the SPE again.

During rebooting, the SPE310 green status LED blinks, and the amber alarm LED is on.

It takes about a minute for the rebooting to complete. On the attached monitor, a text message is displayed, indicating that the SPE reimaging process is about to start.

Note To stop the process at this point, unseat the SPE, remove the Windows 2000 CD from the CD-ROM drive, and reseat the SPE in the chassis. After the operating system reimaging process begins in Step 3, however, you cannot stop the reimaging, and all data on the SPE310's hard disk will be lost.

Step 3 You begin the SPE310 reimaging at this time by pressing the SHTDN button on the SPE. When you press the SHTDN button, the status LED goes out and the alarm LED blinks.

The Symantec Norton Ghost application runs automatically and begins copying the raw Windows 2000 installation image to the SPE hard disk, a process which takes approximately one hour.

During this time, both the green status and amber alarm LEDs blink in unison. You can view the progress by watching the Norton Ghost display on the attached monitor.

Note If there is a problem during the Norton Ghost execution, such as a hard disk failure or sector error, you may see an error message directing you to contact Symantec Support. If this happens, you should instead contact the Cisco Technical Assistance Center (TAC). See the "Obtaining Technical Assistance" section for more information.

When the Norton Ghost application has finished running, the status LED goes off and the amber alarm LED stays on. The attached monitor displays a completion status message.

Step 4 Unseat the SPE310 from the ICS 7750 chassis.

Step 5 If the chassis is connected to an existing network (for example, an Ethernet connection to the SSP), remove the network connection now. (If the chassis is connected only to an isolated console PC through the SSP Ethernet connection, you can leave that connection in place.)

Note This step is necessary to prevent the SPE from being vulnerable to virus or worm attack. You will be able to restore the network connection shortly, after you install the required operating system security hot fixes.

Step 6 Remove the CD from CD-ROM drive, and disconnect the CD-ROM drive cable from the SPE's USB port.

Step 7 If you have disconnected the keyboard and mouse, reconnect them to the SPE.

Step 8 Reboot the SPE310 by reseating it in the chassis.

Note If you notice the execution of CHKDSK as a result of reseating the SPE, it is an expected behavior. CHKDSK is part of the Windows 2000 reimaging process, a routine check to find and fix any potential inconsistencies or errors on the SPE hard disk.

Windows 2000 silent installation begins, requiring no user input. During the installation, the SPE will reboot automatically several times as Windows installs itself, finds and registers devices, and creates user settings. When the installation is complete (after about 20 minutes), the green status LED blinks and the alarm LED is off. The following message appears: 

It is now safe to turn off your computer.

Step 9 Unseat the SPE about one inch, wait 10 seconds, and reseat the SPE to reboot again.

When the SPE comes up, the Windows 2000 login screen displays on the attached monitor.

Step 10 Log in to the SPE, using the default Windows user login name (administrator) and password (changeme).

Step 11 Click Start > Settings > Control Panel. In the Control Panel, double-click Date/Time to open the Date/Time Properties window.

Step 12 In the Date/Time Properties window, set the correct date and time in the Date & Time tab, and set the appropriate time zone in the Time Zone tab. Click OK to accept the changes.

Step 13 Still in the Control Panel, double-click System to open System Properties. Under the Network Identification tab in System Properties, change the SPE host name to the desired name. This needs to be done before you proceed with the "Installing the ICS 7750 System Software" section.

Changing the host name is subject to the following restrictions:

•The host name must be unique to your network.

•The host name must not be longer than 15 characters.

•The host name cannot have a space anywhere in the host name, including leading or trailing spaces. The following characters and symbols are not valid entries in host names: \ " / [ ] : | < > + = ; , ?.

Note If you are reimaging an SPE310 that is to have system or CallManager configuration data restored to it, you must use the host name that was originally assigned to the SPE before the reimaging. Otherwise, the data restoration will not work. See the list of information in the "Preparing for SPE310 Reimaging" section, for details on the data needed.

Note Because Microsoft SQL Server is installed on the SPE as part of the system software and later as part of the Cisco CallManager installation, it is best practice to change the SPE host name before installing system software. If you have already installed system software, you can still change the host name of an SPE running System Manager, but only if no applications (including Cisco CallManager) have been installed on the SPE. For detailed procedures on how to change the host name of an SPE running System Manager, refer to the "Changing the Host Name of the SPE Running System Manager" section in the Release Notes for the Cisco ICS 7750 for System Software Release 2.x.x. After any applications have been installed on the SPE, you cannot change the host name without first reimaging the SPE and restarting the SPE replacement process.

Step 14 After changing the SPE host name, click OK. Windows 2000 will notify you that you must reboot the system to complete the change. Click OK.

After you have reimaged the SPE310 with the Windows 2000 operating system and the silent installation is complete, proceed to the "Installing Windows 2000 Hot Fixes" section. Installing the hot fixes provided on the ICS 7750 System Software CD will make the operating system up-to-date and will apply the recommended security patches.

Note Aside from installing the recommended hot fixes, you should not make any other Windows 2000 configuration changes (for example, password changes, adjustments to computer management accounts, and so on) until after you complete the ICS 7750 System Software installation process, which is described in the "Installing the ICS 7750 System Software" section.

Installing Windows 2000 Hot Fixes

You should always install the Cisco-recommended Windows 2000 hot fixes. Installing the hot fixes included on the ICS 7750 System Software CD is considered mandatory before continuing to the "Installing the ICS 7750 System Software" section and before reconnecting the chassis to the network.

Any hot fixes not contained on the ICS 7750 System Software CD (those which, in the future, may be additionally recommended by Cisco for installation) should be applied after your ICS 7750 System Software is installed and configured (after Step 9 of the "Accessing System Manager and Verifying ICS 7750 Functionality" section).

Any additional approved hot fixes can be found on the Cisco CCO website, in the ICS 7750 download area:

http://www.cisco.com/cgi-bin/tablebuild.pl/ics7750

When Cisco approves and releases a hot fix for use on the ICS 7750, you will be given the specific URL needed to retrieve the hot fix. (See the "Installing Additional Windows 2000 Hot Fixes" section for more information on how and when to install these additional hot fixes.)

Follow these steps to install the hot fixes provided on the Cisco ICS 7750 System Software CD:

Step 1 If you are not already logged in and using the connected keyboard, mouse, and monitor, log in to the SPE now, using the default Windows user login name (administrator) and password (changeme).

Step 2 Using Windows Explorer on the SPE, create the directory C:\Temp on the SPE (if the directory does not already exist).

Step 3 Connect the CD-ROM drive cable to the SPE's USB port, and wait for Windows to recognize and load the drivers for the CD-ROM drive.

Step 4 Put the ICS System Software CD in the CD-ROM drive. Using Windows Explorer, browse to the D:\Microsoft\HotFix directory (where "D" is the CD-ROM drive designation).

Step 5 Copy the hot fix files from the Cisco ICS 7750 System Software CD to the C:\Temp directory.

Step 6 When you have finished copying the hot fix files, unmount and disconnect the CD-ROM drive. Follow the procedures outlined in the "Removing the CD-ROM Drive" section; do this before you run the hot fixes.

Step 7 On the SPE, using Windows Explorer, browse to the C:\Temp directory. Alternatively, you could start a command prompt window (Start > Programs > Accessories > Command Prompt) and change the directory to C:\Temp.

Step 8 If you are using Windows Explorer, double-click each hot fix file to execute it. If you are using the command prompt window, run each fix individually by entering the full file name of the hot fix and pressing Enter. For example: 

C:\Temp> Q300972_W2K_SP3_x86_en.EXE

Note Some fixes may require rebooting Windows 2000. If you are prompted to reboot, do so to allow the fix to complete the installation. If rebooting is required, you will need to log in to Windows again and repeat this hot fix installation process from Step 7 until all the fixes have been installed.

When you have finished, you will see a dialog box confirming that the hot fix has been installed successfully.

Step 9 When all the hot fixes are installed, you can delete the hot fix installation files from the C:\Temp directory.

Step 10 After all the required hot fixes have been installed, you can reconnect the chassis to the network.

Note If you are reimaging more than one SPE in an ICS 7750 chassis, at this point you can return to Step 5 in the "Preparing the Peripherals" section. Repeat the Windows 2000 operating system reimaging process for each SPE before you continue with the "Installing the ICS 7750 System Software" section. If you are reimaging more than one SPE, you may wish to forgo reconnecting the chassis to the network until after all the SPEs have been reimaged and the required hot fixes have been installed on each. Otherwise, you will need to take the chassis off the network repeatedly.

Recommended Hot Fixes

Cisco currently recommends installation of the following hot fixes:

•Q293826 Windows 2000 Cumulative Security Patch

•Q300972 Code Red Security Fix

These fixes are available on the Cisco ICS 7750 System Software CD that came with your ICS 7750, in the directory <Drive>:\Microsoft\Hotfix\, where <Drive> corresponds to the CD-ROM drive assignment.

Caution Failure to install these security hot fixes before connecting to an intranet or the Internet creates an immediate risk for a security breach, possibly resulting in a compromised system. Therefore, installing the hot fixes provided on the Cisco ICS 7750 System Software CD is considered mandatory before connecting or reconnecting the ICS 7750 chassis to the network, if it has a newly reimaged SPE installed.

Installing the ICS 7750 System Software

To install the ICS 7750 system software on one or more SPEs newly reimaged with the Windows 2000 operating system, you need a Windows-based PC or laptop connected both to the Ethernet port on the system switch processor (SSP) and to the console port on the system alarm processor (SAP). System requirements for this PC or laptop are covered in the "PC Requirements" section.

You should also have already reimaged the SPE operating system (see the "Reimaging Windows 2000 Server on the SPE310 Hard Disk" section) and applied any necessary Cisco-recommended hot fixes, as described in the "Installing Windows 2000 Hot Fixes" section. If you are installing ICS 7750 system software on more than one SPE in a chassis, each SPE needs to have had the Windows 2000 operating system reimaged before you continue with this stage of the process.

Instructions on how to set the attached PC's IP address are described in the "Configuring Your PC IP Address for Initial Configuration" section.

For an SPE that will be running System Manager, this step of the process should take from 60 to 75 minutes, approximately. For SPEs intended to run applications only, this step needs only about 20 to 30 minutes to complete. When ICS 7750 System Software is being installed on more than one SPE, the time required will increase correspondingly.

Configuring Your PC IP Address for Initial Configuration

To complete the reimaging process and the ICS 7750 System Software installation, your PC must have an IP address in the range recognized by the Cisco ICS 7750 default configuration.

Note You will need to return your PC to its original configuration after the Cisco ICS 7750 has been configured. We recommend that you write down your PC IP address settings before you change them.

If you have not already completed these steps, follow this procedure to change the IP address on the PC you have connected to the Ethernet port on the SSP:

Step 1 On the PC Desktop, right-click Network Neighborhood (Windows NT, Windows 98) or My Network Places (Windows 2000).

Step 2 Choose Properties. </