Table Of Contents
Message and Recovery Procedures
AUTOQOS Messages
CMP Messages
DOT1Q_TUNNELLING Messages
DOT1X Messages
DTP Messages
EC Messages
ENVIRONMENT Messages
ETHCNTR Messages
EXPRESS_SETUP Messages
FM Messages
GBIC Messages
GBIC_SECURITY Messages
GIGASTACK Messages
ILPOWER Messages
L2TM Messages
L3TCAM Messages
NETWORK_PORT_SATELLITE Messages
PLATFORM_CAT3550 Messages
POLICY-BASED ROUTING Messages
PM Messages
PORT SECURITY Messages
QATM Messages
QM Messages
SPAN Messages
SPANTREE Messages
SPANTREE_FAST Messages
SPANTREE_VLAN_SWITCH Messages
SW_VLAN Messages
UDLD Messages
Message and Recovery Procedures
This chapter describes the switch system messages in alphabetical order by facility. Within each facility, the messages are listed by severity levels 0 to 7: 0 is the highest severity level, and 7 is the lowest severity level. Each message is followed by an explanation and a recommended action.
Note
The messages listed in this chapter do not include the date/time stamp designation that displays only if the software is configured for system log messaging.
This chapter contains these message categories:
•
AUTOQOS Messages
•
CMP Messages
•
DOT1Q_TUNNELLING Messages
•
DOT1X Messages
•
DTP Messages
•
EC Messages
•
ENVIRONMENT Messages
•
ETHCNTR Messages
•
EXPRESS_SETUP Messages
•
FM Messages
•
GBIC Messages
•
GBIC_SECURITY Messages
•
GIGASTACK Messages
•
ILPOWER Messages
•
L2TM Messages
•
L3TCAM Messages
•
NETWORK_PORT_SATELLITE Messages
•
POLICY-BASED ROUTING Messages
•
PLATFORM_CAT3550 Messages
•
PM Messages
•
PORT SECURITY Messages
•
QATM Messages
•
QM Messages
•
SPAN Messages
•
SPANTREE Messages
•
SPANTREE_FAST Messages
•
SPANTREE_VLAN_SWITCH Messages
•
SW_VLAN Messages
•
UDLD Messages
AUTOQOS Messages
This section contains the automatic quality of service (auto-QoS) messages.
Error Message AUTOQOS-3-FEATURE_UNINITIALIZED: Feature not initialized in the
platform, [chars].
Explanation This message means that the feature did not initialize and is not enabled on any
interface. [chars] is the feature name, which is automatic quality of service (auto-QoS).
Recommended Action If this feature does not operate, reboot the system by using the reload
privileged EXEC command. Verify that this feature is supported on your switch by checking the
software configuration guide for this software release.
CMP Messages
This section contains the Cluster Membership Protocol (CMP) messages.
Error Message CMP-5-ADD: The Device is added to the cluster (Cluster Name:[chars],
CMDR IP Address [inet]).
Explanation This message means that the device is added to the cluster. [chars] is the cluster name,
and [inet] is the Internet address of the command switch.
Recommended Action No action is required.
Error Message CMP-5-MEMBER_CONFIG_UPDATE: Received member configuration from member
[dec].
Explanation This message means that the active or standby command switch received a member
configuration. [dec] is the member number of the sender.
Recommended Action No action is required.
Error Message CMP-5-MGMT_VLAN_CHNG: The management vlan has been changed to [dec].
Explanation This message means that the management VLAN has changed. [dec] is the new
management VLAN number.
Recommended Action No action is required.
Error Message CMP-5-NBR_UPD_SIZE_TOO_BIG: Number of neighbors in neighbor update
is [int], maximum number of neighbors allowed in neighbor update is [int].
Explanation This message means that the number of cluster neighbors in the clustering neighbor
update packet exceeds the number of neighbors supported by the clustering module design. [int] is
the number of cluster neighbors.
Recommended Action No action is required.
Error Message CMP-5-REMOVE: The Device is removed from the cluster (Cluster
Name:[chars]).
Explanation This message means that the device is removed from the cluster. [chars] is the cluster
name.
Recommended Action No action is required.
DOT1Q_TUNNELLING Messages
This section contains the 802.1Q tunneling message. An incorrect maximum transmission unit (MTU) setting causes these message.
Error Message DOT1Q_TUNNELLING-4-MTU_WARNING: System MTU of [dec] might be
insufficient for 802.1Q tunnelling. 802.1Q tunnelling requires system MTU size of
[dec] to handle maximum size ethernet frames.
Explanation This message means that the switch MTU setting might not be sufficient for 802.1Q
tunneling. The MTU needs to include the 4-byte overhead associated with the additional 802.1Q tag.
The first [dec] is the current system MTU setting in bytes, and the second [dec] is the required MTU
size in bytes.
Recommended Action Adjust the system MTU for the additional 802.1Q tag by using the system mtu
global configuration command, and reload the switch by using the reload privileged EXEC
command.
DOT1X Messages
This section contains the 802.1X authorization messages.
Error Message DOT1X-3-ROUTEDPORT: Received vlan id ([dec]) from RADIUS for routed
port [chars].
Explanation This message means that during 802.1X authorization, the RADIUS server provided a
VLAN ID for a routed port.
Recommended Action Remove the VLAN ID in the RADIUS configuration, or configure the port as
an access port.
Error Message DOT1X-3-VLANINVALID: Received invalid vlan ([dec]) from RADIUS for
[chars].
Explanation This message means that during 802.1X authorization, the RADIUS server provided a
VLAN ID that is not configured on the switch.
Recommended Action Change the VLAN ID in the RADIUS configuration, or configure the VLAN
on the switch.
Error Message DOT1X-3-VLANMALFORMED: Received malformed vlan from RADIUS for
[chars].
Explanation This message means that during 802.1X authorization, the RADIUS server provided an
invalid VLAN ID.
Recommended Action Correct the VLAN ID in the RADIUS configuration.
Error Message DOT1X-3-VLANUNKNOWN: Received unknown vlan ([chars]) from RADIUS for
[chars].
Explanation This message means that during 802.1X authorization, the RADIUS server provided a
VLAN ID that is not recognized by the switch.
Recommended Action Correct the VLAN ID in the RADIUS configuration.
Error Message DOT1X-3-VOICEVLAN: Received voice vlan ([dec]) from RADIUS for
[chars].
Explanation This message means that during 802.1X authorization, the RADIUS server provided a
VLAN ID that conflicts with the voice VLAN ID on the port.
Recommended Action Change the VLAN ID in the RADIUS configuration, or change the voice
VLAN on the switch port.
DTP Messages
This section contains the Dynamic Trunking Protocol (DTP) messages.
Error Message DTP-4-MEM_UNAVAIL: Memory was not available to perform the trunk
negotiation action.
Explanation This message means that the system is unable to negotiate trunks because of a lack of
memory.
Recommended Action Reduce other system activity to ease the memory demands.
Error Message DTP-4-TMRERR: An internal timer error occurred when trunking on
interface [chars].
Explanation This message means that a timer used by the trunking protocol unexpectedly expired.
[chars] is the trunked interface.
Recommended Action This error is internally corrected, and no long-term ramifications exist.
However, if more problems with trunking occur, reload the switch by using the reload privileged
EXEC command.
Error Message DTP-4-UNKN_ERR: An unknown operational error occurred.
Explanation This message means that the system is unable to negotiate trunks because an internal
operation generated an unexpected error.
Recommended Action Reload the switch by using the reload privileged EXEC command.
Error Message DTP-5-ILGLCFG: Illegal config (on, isl--on, dot1q) on [chars].
Explanation This message means that one end of the trunk is configured as on, ISL, and the other end
is configured as on, 802.1Q. [chars] is the interface.
Recommended Action This configuration is illegal and will not establish a trunk between two
switches. You must change the encapsulation type so that both ends of the trunk match.
Error Message DTP-5-NONTRUNKPORTON: Port [chars] has become non-trunk.
Explanation This message means that the interface changed from trunk to access. [chars] is the
interface that changed.
Recommended Action This message is provided for information only.
Error Message DTP-5-TRUNKPORTCHG: Port [chars] has changed from [chars] trunk to
[chars] trunk.
Explanation This message means that the encapsulation type of the trunk has changed. The first
[chars] is the interface, the second [chars] is the original encapsulation type, and the third [chars] is
the new encapsulation type.
Recommended Action This message is provided for information only.
Error Message DTP-5-TRUNKPORTON: Port [chars] has become [chars] trunk.
Explanation This message means that the interface changed from an access to a trunk. The first
[chars] is the interface, and the second [chars] is the encapsulation.
Recommended Action This message is provided for information only.
EC Messages
This section contains the EtherChannel, Link Aggregation Control Protocol (LACP), and Port Aggregation Protocol (PAgP) messages.
Error Message EC-4-NOMEM: Not enough memory available for [chars].
Explanation This message means that either the LACP or the PAgP EtherChannel could not obtain
the memory it needed to initialize the required data structures. [chars] is the name of the data
structure.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show tech-support privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show tech-support command display, call your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message EC-5-BUNDLE: Interface [chars] joined port-channel [chars].
Explanation This message means that the listed interface joined the specified EtherChannel. The first
[chars] is the physical interface, which can be a switch port or a routed port, and the second [chars]
is the EtherChannel interface.
Recommended Action No action is required.
Error Message EC-5-CANNOT_BUNDLE_LACP: [chars] is not compatible with aggregators in
channel [dec] and cannot attach to them ([chars]).
Explanation This message means that the port has port attributes that are different from the port
channel or ports within the port channel.
Recommended Action Change the port attributes so that they match the other ports in the
EtherChannel.
Error Message EC-5-CANNOT_BUNDLE_QOS: Removed [chars] from port channel because a
QoS policy cannot be supported across multiple DFC cards.
Explanation This message means the specified port cannot join the port channel because the QoS
policy attached to the port channel cannot support the multiple Distributed Forwarding Cards
(DFCs). [chars] identifies the port that cannot join the port channel.
Recommended Action Place the port in another port channel or remove the QoS policy from the port
channel.
Error Message EC-5-CANNOT_BUNDLE1: Port-channel [chars] is admin-down, port [chars]
will remain stand-alone.
Explanation This message means that the EtherChannel is administratively shut down. The first
[chars] is the EtherChannel interface, and the second [chars] is the physical interface, which can be
a switch port or a routed port.
Recommended Action Enable the EtherChannel by using the no shutdown interface configuration
command.
Error Message EC-5-CANNOT_BUNDLE2: [chars] is not compatible with [chars] and will
be suspended ([chars]).
Explanation This message means that the interface has different interface attributes than other ports
in the EtherChannel. For the interface to join the bundle (EtherChannel), change the interface
attributes to match the EtherChannel attributes. The first [chars] is the interface to be bundled, the
second [chars] is the physical interface (a switch port or a routed port) that is already in the bundle,
and the third [chars] is the reason for the incompatibility.
Recommended Action Change the interface attributes to match the EtherChannel attributes.
Error Message EC-5-ERRPROT: Channel protocol mismatch for interface [chars] in group
[dec]: the interface cannot be added to the channel group.
Explanation This message means that the interface cannot be added to the channel group by using
the specified mode.
Recommended Action Change the channel group or the mode for the interface.
Error Message EC-5-ERRPROT2: Command rejected: the interface [chars] is already part
of a channel with a different type of protocol enabled.
Explanation This message means that the interface cannot be selected for the specified protocol
because it is already part of an EtherChannel group with a different protocol enabled.
Recommended Action Remove the interface from the EtherChannel group.
Error Message EC-5-ERRPROT3: Command rejected: the interface [chars] is already part
of a channel.
Explanation This message means that the interface cannot be unselected for the specified protocol
because it is already part of an EtherChannel group.
Recommended Action Remove the interface from the EtherChannel group.
Error Message EC-5-L3DONTBNDL1: [chars] suspended: PAgP not enabled on the remote
port.
Explanation This message means that PAgP is enabled on the Layer 3 interface, but the partner port
is not enabled for PAgP. In this mode, the port is placed in a suspended state. [chars] is the Layer 3
interface.
Recommended Action Enable PAgP on the remote side by using the channel-group interface
configuration command.
Error Message EC-5-L3DONTBNDL2: [chars] suspended: incompatible partner port with
[chars].
Explanation This message means that an interface cannot join an EtherChannel group because the
local group capability and the partner group capability must be the same as that of the interfaces in
the group. In this case, the ports in the partner's bundle (EtherChannel) do not all have the same
group capability. [chars] is the physical interface, which can be a switch port or a routed port.
Recommended Action Ensure that the partner group capability is the same for all the ports in the
group.
Error Message EC-5-L3DONTBNDL3: [chars] suspended: LACP not enabled on the remote
port.
Explanation This message means that Link Aggregation Control Protocol (LACP) is enabled on a
Layer 3 interface, but the remote port does not have LACP enabled. In this mode, the local port is
put in a suspended state.
Recommended Action Enable LACP on the remote port.
Error Message EC-5-L3PORTDOWN: Shutting down [chars] as its port-channel is
admin-down.
Explanation This message means that the Layer 3 port administrative state is controlled by the
administrative state of its EtherChannel. If the EtherChannel administrative state is down, the port
administrative state is also being forced to shut down. [chars] is the Layer 3 interface.
Recommended Action Enable the aggregate port administrative-state by entering the no shutdown
interface configuration command on the aggregation interface.
Error Message EC-5-L3STAYDOWN: [chars] will remain down as its port-channel [chars]
is admin-down.
Explanation This message means that on Layer 3 interfaces and aggregation interfaces, the
administrative state of the aggregation interface overrides the administrative status of the Layer 3
interface. If the aggregation interface is administratively down, all interfaces in the aggregation
interface are forced to be down. [chars] is the Layer 3 interface.
Recommended Action Enter the no shutdown interface configuration command on the aggregation
interface.
Error Message EC-5-NOLACP: Invalid EC mode. LACP not enabled.
Explanation This message means that LACP is not included in the image on your switch. An
EtherChannel cannot be set into any LACP mode.
Recommended Action Upgrade your switch with an image that supports LACP.
Error Message EC-5-NOPAGP: Invalid EC mode. PAgP not enabled.
Explanation This message means that PAgP is not included in the IOS image and that the
EtherChannel mode cannot be set to desirable or auto.
Recommended Action Obtain an image with PAgP included, or set the mode to on by using the
channel-group channel-group-number mode on interface configuration command.
Error Message EC-5-STAYDOWN: no-shut not allowed on [chars]. Module [dec] not online.
Explanation This message means that an interface with an EtherChannel configuration cannot be
enabled by using the no shutdown interface configuration command. It is a member of an
EtherChannel group, and that EtherChannel group has been administratively shut down. The
interface has an EtherChannel configuration, but no information is available yet about its port
channel.
Recommended Action No action is required. Wait until the module is online to determine the
port-channel setting of the EtherChannel.
Error Message EC-5-UNBUNDLE: Interface [chars] left the port-channel [chars].
Explanation This message means that the listed interface left the specified EtherChannel. The first
[chars] is the physical interface, which can be a switch port or a routed port, and the second [chars]
is the EtherChannel.
Recommended Action No action is required.
Error Message EC-5-UNSUITABLE: [chars] will not join any port-channel, [chars].
Explanation This message means that one of the interfaces cannot join the EtherChannel because it
is configured for PortFast, as a VLAN Membership Policy Server (VMPS), for 802.1X, as a voice
VLAN, or as a Switched Port Analyzer (SPAN) destination port. All of these are unsuitable
configurations for EtherChannels. The first [chars] is the interface name, and the second [chars]
describes the details of the unsuitable configuration.
Recommended Action Reconfigure the port; remove the unsuitable configuration.
ENVIRONMENT Messages
This section contains the Environment messages.
Error Message ENVIRONMENT-2-FAN_FAULT:System Fault:FAN FAULT is detected.
Explanation This message means that an internal fan fault is detected.
Recommended Action Check the switch itself, or use the show env privileged EXEC command to
check if one or more fans on the switch have failed. Replace the switch at your convenience.
Error Message ENVIRONMENT-2-OVER_TEMP:System Fault:OVER TEMPERATURE condition is
detected.
Explanation This message means that an overtemperature condition is detected.
Recommended Action Use the show env privileged EXEC command to check if an overtemperature
condition exists. If an overtemperature condition does exist, place the switch in an environment that
is within 32 to 113°F (0 to 45°C), and make sure that the fan intake and exhaust areas are clear.
Note
If a multiple-fan failure is causing the switch to overheat, replace the switch.
ETHCNTR Messages
This section contains the Ethernet controller messages. These messages are a result of a failure of the switch software when trying to program the hardware. Most of these errors lead to incorrect switch behavior, and you should call your Cisco technical support representative.
Error Message ETHCNTR-3-FLOWCONTROL_DUPLEX_ERROR: Flowcontrol will not take effect
until duplex is set to auto.
Explanation This message means that flow control cannot be set on the switch in this configuration.
Recommended Action Configure duplex mode to auto.
Error Message ETHCNTR-3-HALF_DUX_COLISION_EXCEED_THRESHOLD: Collision at [chars]
exceed threshold. Consider as loop-back.
Explanation This message means that the collision at a half-duplex port exceeded the threshold and
that the port is considered to be in the loop-back state. [chars] is the port.
Recommended Action No action is required.
Error Message ETHCNTR-3-INTERNAL_ERROR: Internal Error [chars].
Explanation This message means that an internal error occurred when the software was trying to
program the hardware. As a result, the switch is in an inconsistent state and might not provide the
expected functions. [chars] describes the internal operation that failed.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message ETHCNTR-3-INVALIDMAP: Invalid map [dec] for address [enet].
Explanation This message means that an attempt to bridge a packet in software obtained an invalid
result. [dec] is the map number, and [enet] is the Ethernet address.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message ETHCNTR-3-LOOP_BACK_DETECTED:, Loop-back detected on [chars]. The port
is forced to linkdown.
Explanation This message means that the loop-back condition might be caused by a balun cable
being accidentally connected to the port. [chars] is the port.
Recommended Action Check the cables. If a balun cable is connected and the loopback condition is
desired, no action is required. Otherwise, connect the correct cable, and bring the port up by entering
the no shutdown interface configuration command.
Error Message ETHCNTR-3-RA_ALLOC_ERROR:RAM Access [chars] [chars] memory allocation
failure.
Explanation This message means that a request to read or write the RAM access failed its memory
allocation. The first [chars] is the RAM access command that failed, and the second [chars]
describes whether processor memory allocation or I/O memory allocation failed.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message ETHCNTR-3-RA_REPLY_ERROR: Invalid reply to RAM Access [chars] request
([hex]) from satellite [dec].
Explanation This message means that a request to read or write the satellite RAM produced an
unexpected reply. [chars] is the request type (read or write), [hex] is the address, and [dec] is the
satellite number.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative, and provide the
representative with the gathered information.
Error Message ETHCNTR-3-UNEXPECTED_EVENT: Request [hex] encountered event [dec] in
state [dec].
Explanation This message means that an unexpected event occurred during a RAM-access request.
[hex] is a request identifier. The first [dec] is an event number, and the second [dec] is a state number.
Recommended Action If the message recurs, copy the error message exactly as it appears on the
console or in the system log, call your Cisco technical support representative, and provide the
representative with the gathered information.
EXPRESS_SETUP Messages
This section contains messages for the Express Setup feature.
Error Message EXPRESS_SETUP-3-UNABLE_TO_RESET_CONFIG<EMB_ErrMsgBody>: [chars]
Explanation This message means the system is unable to reset the configuration. [chars] is a text
string that explains why the reset failed. For example, error renaming config file, error
removing config file, or error removing private config file.
Recommended Action Copy the error message exactly as it appears on the console or in the system log,
call your Cisco technical support representative, and provide the representative with the gathered
information.
Error Message EXPRESS_SETUP-6-CONFIG_IS_RESET: [chars]
Explanation This message means the configuration is reset. [chars] is a text message that clarifies the
reset event, such as The configuration is reset and the system will now reboot.
Recommended Action No action is required.
Error Message EXPRESS_SETUP-6-MODE_ENTERED:
Explanation Express setup mode is now active.
Recommended Action No action is required.
Error Message EXPRESS_SETUP-6-MODE_EXITED
Explanation Express setup mode is no longer active.
Recommended Action No action is required.
FM Messages
This section contains the feature manager messages. The feature manager software module manages access control lists (ACLs). Most messages in this section are the result of a switch memory shortage, which includes hardware memory such as the ternary content addressable memory (TCAM) and label space versus CPU memory. Both kinds of memory shortages are described.
Error Message FM-1-INIT: Feature Manager subsystem initialization failure.
Explanation This message means that the feature manager subsystem failed to initialize. The most
likely cause is insufficient memory at initialization. Either the hardware has failed, or the wrong
Cisco IOS image is installed.
Recommended Action Replace the failing hardware, or obtain the correct Cisco IOS image for this
platform.
Error Message FM-2-NOMAP: Cannot create Feature Manager data structures for VLAN Map
[chars].
Explanation This message means that the feature manager could not allocate the data structures
needed to describe a VLAN map in a form that can be loaded into hardware. This error is probably
caused by a lack of free memory. [chars] is the VLAN map name.
Recommended Action Reduce other system activity to ease the memory demands.
Error Message FM-2-NOSB: Cannot create subblock for interface [chars].
Explanation This message means that the feature manager was unable to save per-interface
information needed for its correct operation. Some per-interface features, such as access groups or
VLAN maps, will not be correctly configured. [chars] is the interface name.
Recommended Action Use a less complicated configuration that requires less memory.
Error Message FM-2-NOVLB: Cannot create memory block for VLAN [dec].
Explanation This message means that the feature manager was unable to save per-VLAN information
needed for its correct operation. Some per-interface features, such as access groups or VLAN maps,
will not be correctly configured. [dec] is the VLAN number.
Recommended Action Use a less complicated configuration that requires less memory.
Error Message FM-2-NOVMR: Cannot create VMR data structures for access list [chars].
Explanation This message means that the feature manager could not allocate the data structures
needed to describe an ACL in a form that can be loaded into hardware. This error is probably caused
by a lack of available CPU DRAM. [chars] is the access-list name.
Recommended Action Use a less complicated configuration that requires less memory.
Error Message FM-3-AUGMENTFAIL: Augmenting of access-map [chars] on [chars] label
[dec] failed.
Explanation This message means that the system ran out of CPU memory when attempting to merge
internally required elements with the configured access maps. The first [chars] is the access-map
name, the second [chars] is the direction in which the map was applied (input or output), and [dec]
is the label number.
Recommended Action Reduce other system activity to ease the memory demands.
Error Message FM-3-CONFLICT: [chars] [chars] conflicts with [chars].
Explanation This message means that port access lists (PACLs) cannot be applied when input router
access lists, VLAN maps, or IP multicast boundaries have been applied, and the reverse. [chars] are
the names of the conflicting features.
Recommended Action Remove the conflicting feature or features, and apply the configuration again.
Error Message FM-3-GOTLABEL: Got label for [chars].
Explanation This message means that the feature manager is able to allocate a hardware label for the
interface. The interface needed a label before, but no label was available. [chars] is the label.
Recommended Action No action is required. (This message pairs with the FM-3-NOLABEL message
and means that the previous error condition has rectified itself.)
Error Message FM-3-GOTVLABEL: Got label for VLAN [dec].
Explanation This message means that the feature manager is able to allocate a hardware label for the
VLAN. The VLAN needed a label before, but no label was available. [dec] is the VLAN number.
Recommended Action No action is required. (This message pairs with the FM-3-NOLABELVL
message and means that the previous error condition has rectified itself.)
Error Message FM-3-ILLEGALCOPY: Illegal copy of [chars] access group [chars] from
[chars] label [dec] to [dec].
Explanation This message means that an internal software error occurred. The first [chars] is either
ip or mac, the second [chars] is an access list name, the third [chars] is either port or vlan, and the
two [dec] values are label numbers.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show running-config privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show running-config display, call your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message FM-3-INITLABEL: Special initialization of label [dec] failed.
Explanation This message means that the initialization of the access list hardware failed.
Prioritization of routing protocol packets above other kinds of packets might not occur on some
VLANs or routed ports. [dec] is the label number.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative, and provide the representative with the
gathered information.
Error Message FM-3-INSERTFAIL: Insert of access-map [chars] [dec] into [chars] label
[dec] failed.
Explanation This message means that the system ran out of CPU memory when trying to merge
sections of an access map. The first [chars] is the map name, and the second [chars] is the direction
in which the map was applied. The first [dec] is the entry number, and the second [dec] is the label
number.
Recommended Action Reduce other system activity to ease the memory demands. For example,
remove any ACLs that have been defined but are not now used. Use simpler ACLs with fewer access
control entries (ACEs). Use fewer VLANs, and remove any unneeded VLANs from the VLAN
database.
Error Message FM-3-INTTABLE: Not in truth table: VLMAP [dec] RACL [dec] Rtprot [dec]
Redir [dec] Mcb [dec] Feat [dec].
Explanation This message means that an unrecoverable software error occurred while the software
was trying to merge the configured input features. The first five [dec] values are internal code
numbers for the results of the VLAN map, router ACL, routing protocol selector, IP redirect settings,
and the multicast boundary configured on a Layer 3 interface. The sixth [dec] value is the feature
that was being examined when the problem was detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show running-config privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show running-config display, call your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message FM-3-LABELERROR: Incorrect label to [chars] vlan label attribute copy
callback srclabel [dec], dstlabel [dec].
Explanation This message means that the feature manager attribute copy callback was called with an
incorrect source or destination label. [chars] is the direction (input or output), the first [dec] is the
source label value, and the second [dec] is the destination label value.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show running-config privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show running-config display, call your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message FM-3-MAXRECURSION: Too many ([dec]) levels of recursion while merging
[chars] (code [dec]).
Explanation This message means that the configuration is too complicated for the platform-specific
ACL merge code to support. The most likely cause is too many separate access lists in a single
VLAN map or policy map. The first [dec] is the number of levels of recursion. [chars] describes
which stage of the merge encountered the problem; the stage can be one of these: VLAN map,
Global Input, Global Output, or QoS Map. The second [dec] is an internal code number of the merge
stage that encountered the problem.
Recommended Action Reduce the number IP or MAC access lists (counted separately) in any one
VLAN or policy map to fewer than the number of levels reported by this log message.
Error Message FM-3-MERGEFAIL: [chars] ACL merge error [dec] ([chars]) on [chars]
label [dec].
Explanation This message means that the feature manager was unable to merge the configured
features into a form suitable for loading into the hardware. Packets potentially affected by this
feature are sent to the CPU for processing. The CPU processing needed to uphold the overflowed
ACL severely degrades performance. The first [chars] is the ACL-type error (ip or mac), the first
[dec] is the error code, the second [chars] is the message string for the preceding error code, the
second [dec] is the label number, and the third [chars] is either input or output.
Recommended Action Reorganize the ACLs so that all entries fit into hardware. Use less complicated
and fewer ACLs.
Error Message FM-3-NOLABEL: Cannot allocate [chars] label for interface [chars].
Explanation This message means that the feature manager was unable to allocate a label for the
features on this interface. This means that the hardware cannot be programmed to implement the
features, and packets for this interface will be filtered in software. There is a limit of 256 labels per
direction. The first [chars] is the direction (input or output), and the second [chars] is the interface
name.
Recommended Action Allocate more space to the relevant section of the TCAM by using the sdm
prefer global configuration command and reboot the switch, or use a simpler configuration. Use the
same ACLs on multiple interfaces, if possible.
Error Message FM-3-NOLABELVL: Cannot allocate [chars] label for VLAN [dec].
Explanation This message means that the feature manager was unable to allocate a label for the
features on this VLAN. This means that the hardware cannot be programmed to implement the
features, and packets on this VLAN will be filtered in software. There is a limit of 256 labels per
direction. [chars] is the direction (input or output), and [dec] is the VLAN number.
Recommended Action Allocate more space to the relevant section of the TCAM by using the sdm
prefer global configuration command and reboot the switch, or use a simpler configuration. Use the
same VLAN map on multiple VLANs, if possible.
Error Message FM-3-NOTEMPTY: Illegal copy of attribute to non empty [chars] vlan
label [dec].
Explanation This message means that the feature manager attribute copy callback was called with a
destination label already being used by a VLAN or routed port. [chars] is the direction (input or
output), and [dec] is the label value.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show running-config privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show running-config display, call your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message FM-3-NOTOBJECT: Invalid object (VLAN [dec], IDB [hex]) used in Feature
Manager operation.
Explanation This message means that an internal software error has occurred. An invalid
combination of VLAN and interface descriptor block (IDB) values was passed to a software routine.
[dec] is the VLAN number, and [hex] is the IDB value.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show running-config privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show running-config display, call your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message FM-3-NULLCPU: Sending traffic on empty [chars] label [dec] to CPU.
Explanation This message means that an internal software error occurred. [chars] is the direction
(input or output), and [dec] is the label number.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative, and provide the representative with the
gathered information.
Error Message FM-3-OUTTTABLE: Not in truth table: RACL [dec] VLMAP [dec].
Explanation This message means that an unrecoverable software error occurred while trying to
merge the configured output features. The two [dec] values are internal code numbers for the results
of the router ACL and VLAN map configured on a particular Layer 3 interface.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show running-config privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show running-config display, call your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message FM-3-QOSTTABLE: Not in truth table: ACL [dec] in map, action [dec].
Explanation This message means that a software error occurred while trying to merge a quality of
service (QoS) policy map. The first [dec] is the number in the policy map (counting from zero) of
the particular ACL where the problem was discovered, and the second [dec] is an internal code
number for the result of matching that ACL in the policy map.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show running-config privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show running-config display, call your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message FM-3-RELOADED: Reloading [chars] label [dec] feature in [chars].
Explanation This message means that the feature manager is now able to fit more of the configured
features on this label into the hardware. One or more features had been previously unloaded because
of a lack of space. The first [chars] is the direction (input or output), [dec] is the label number, and
the second [chars] is the TCAM ID.
Recommended Action No action is required.
Error Message FM-3-TOSCOST: Minimize monetary cost TOS bit unsupported in hardware,
ignored.
Explanation This message means that this hardware platform does not support filtering based on the
type of service (ToS) and precedence; it supports filtering based on Differentiated Services Code
Points (DSCPs). The DSCP field does not include the minimize monetary cost bit from the ToS field;
the hardware ignores this bit when checking for a match to an ACE, which can lead to unintended
filtering actions.
Recommended Action Design filters that do not test for the minimum monetary cost ToS.
Error Message FM-3-UNLOADING: Unloading [chars] label [dec] feature from [chars].
Explanation This message means that the feature manager was unable to fit the complete
configuration into the hardware, so some features will be applied in software. This error prevents
some or all the packets from being forwarded in hardware and requires them to be forwarded by the
CPU. Multicast packets might be dropped instead of being forwarded. The first [chars] is the
direction (input or output), [dec] is the label number, and the second [chars] is the TCAM ID.
Recommended Action Allocate more space to the relevant section of the TCAM by using the sdm
prefer global configuration command and then reboot the switch, or use a simpler configuration.
Use the same ACLs on multiple interfaces, if possible.
Error Message FM-3-WRONGLABEL: Inconsistent records of label for [chars]: FM has
[dec], LM has [dec].
Explanation This message means that an internal software error has occurred. [chars] is an interface
name. The rest of the message FM has [dec], LM has [dec] means that the feature manager has a
record that the interface belongs to the first [dec] and that the label manager has a record that the
interface belongs to the second [dec]. Therefore, the software is in an inconsistent state.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show running-config privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show running-config display, call your Cisco technical support representative, and
provide the representative with the gathered information.
Error Message FM-7-TRANSDEF: No augmentation function found for VMR.
Explanation This message means that an internal error occurred. An ACL was not correctly
interpreted. The value-mask result (VMR) is incorrect.
Recommended Action Copy the error exactly as it appears on the console or in the system log, call
your Cisco technical support representative, and provide the representative with the gathered
information.
GBIC Messages
This section contains Gigabit Interface Converter (GBIC) module identification and validation messages. When a GBIC module is inserted into the switch, the software reads information from the module that identifies its type, and for some types of GBIC modules, obtains additional information to validate the compatibility of the module.
Error Message GBIC_1000BASET-6-GBIC_1000BASET_DEFAULT_CONFIG: 1000BASE-T GBIC
module is detected in [chars]. Speed and duplex will be autonegotiated.
Explanation This message means that a 1000BASE-T GBIC module is detected in the slot, and its
speed and duplex are automatically negotiated. [chars] is the slot in which the module is installed.
Recommended Action No action is required.
Error Message GBIC_1000BASET-6-GBIC_1000BASET_NO_CONFIG_NEGOTIATE: Configuration
ignored. 1000BASE-T GBIC modules only support autonegotiation.
Explanation This message means that the disabling of autonegotiation was not used. The
1000BASE-T GBIC modules support autonegotiation.
Recommended Action No action is required.
Error Message GBIC-4-CHECK_SUM_FAILED: GBIC EEPROM data check sum failed for GBIC
interface [chars].
Explanation This message means that the GBIC module was identified as a Cisco GBIC module, but
the system was unable to read vendor-data information to verify its accuracy. [chars] is the interface
in which the module is installed.
Recommended Action Remove and re-insert the GBIC module. If it continues to fail after re-insertion,
it might be defective.
Error Message GBIC-4-NOREAD_VNAME: Unable to read vendor name for GBIC interface
[chars].
Explanation This message means that the GBIC module was identified as a Cisco GBIC module, but
the system was unable to read the GBIC vendor name. [chars] is the interface in which the module
is installed.
Recommended Action Remove and re-insert the GBIC module. If it continues to fail after re-insertion,
it might be defective.
Error Message GBIC-4-NOREAD_VSDATA: Unable to read vendor-specific data for GBIC
interface [chars].
Explanation This message means that the GBIC module was identified as a Cisco GBIC module, but
the system was unable to read the identifying vendor-specific information to verify its authenticity.
[chars] is the interface in which the module is installed.
Recommended Action Remove and re-insert the GBIC module. If it continues to fail after re-insertion,
it might be defective.
Error Message GBIC-4-NOREAD_VSERNUM: Unable to read serial number for GBIC interface
[chars].
Explanation This message means that the GBIC module was identified as a Cisco GBIC module, but
the system was unable to read the serial number of the GBIC module. [chars] is the interface in
which the module is installed.
Recommended Action Remove and re-insert the GBIC module. If it continues to fail after re-insertion,
it might be defective.
Error Message GBIC-4-UNRECOGNIZED_EXTTYPE: GBIC interface [chars] has unrecognized
extended type.
Explanation This message means that the GBIC module was identified as a Cisco GBIC module, but
the system does not recognize its reported extended type code. [chars] is the interface in which the
module is installed.
Recommended Action Check the list of supported GBIC modules for this version of the system
software. An upgrade might be required for newer GBIC modules. Even if the module is
unrecognized, it might still operate properly, but perhaps with limited functionality.
Error Message GBIC-4-XCVR_INTERR: Internal error occurred in setup for GBIC
interface [chars].
Explanation This message means that the system could not allocate resources or had some other
problem during the setup for the specified GBIC interface. [chars] is the interface in which the GBIC
module is installed.
Recommended Action Reload the switch by using the reload privileged EXEC command. If the
problem persists, call your Cisco technical support representative.
Error Message GBIC-6-SERDES_MODULE_UNKNOWN: Unrecognizable GBIC found in [chars]
(module mask [hex]).
Explanation This message means that the GBIC module presented data to the system that did not
correctly identify the type of the GBIC module. The switch will treat it as a generic GBIC module.
[chars] is the name of the interface in which the unknown module is installed, and [hex] is the
module type value returned by the module.
Recommended Action If the GBIC module fails to become operational, carefully remove and re-insert
it in the slot. If it continues to fail after re-insertion, it might be defective or incompatible with the
switch.
Error Message GBIC-6-SERDES_SERIAL_INV_DATA: Unrecognizable GBIC found in [chars]
(serial data [hex]).
Explanation This message means that the GBIC module presented data to the system that did not
correctly identify the type of the GBIC module. The switch will treat it as a generic GBIC module.
[chars] is the name of the interface where the unrecognizable module is found, and [hex] is the data
value returned by the module.
Recommended Action If the GBIC module fails to become operational, carefully remove and re-insert
it in the slot. If it continues to fail after re-insertion, it might be defective or incompatible with the
switch.
GBIC_SECURITY Messages
This section contains the Cisco GBIC module security messages. The GBIC modules have a serial EEPROM that contains the serial number, security code, and cyclic redundancy check (CRC). When the GBIC module is inserted into the switch, the software reads the EEPROM to recompute the security code and CRC. The software generates an error message if the CRC is invalid or if the recomputed security code does not match the one stored in the EEPROM.
Error Message GBIC_SECURITY-4-DUPLICATE_SN: GBIC interface [chars] has the same
serial number as another GBIC interface.
Explanation This message means that the GBIC module was identified as a Cisco GBIC module, but
its serial number matches that of another interface on the system. [chars] is the interface in which
the module is installed.
Recommended Action Cisco GBIC modules are assigned unique serial numbers. Verify that the
module was obtained from Cisco or a supported vendor.
Error Message GBIC_SECURITY-4-GBIC_INTERR: Internal error occurred in setup for GBIC
interface [chars].
Explanation This message means that the system could not allocate resources or had some other
problem during the setup for the specified GBIC interface. [chars] is the interface in which the GBIC
module is installed.
Recommended Action Reload the switch by using the reload privileged EXEC command. If the
problem persists, call your Cisco technical support representative.
Error Message GBIC_SECURITY-4-ID_MISMATCH: Identification check failed for GBIC
interface [chars].
Explanation This message means that the GBIC module was identified as a Cisco GBIC module, but
the system was unable to verify its identity. [chars] is the interface in which the module is installed.
Recommended Action Check the list of supported GBIC modules for this version of the system
software. An upgrade might be required for newer modules. Otherwise, verify that the module was
obtained from Cisco or a supported vendor.
Error Message GBIC_SECURITY-4-UNRECOGNIZED_VENDOR: GBIC interface [chars]
manufactured by an unrecognized vendor.
Explanation This message means that the GBIC module was identified as a Cisco GBIC module, but
the system was unable to match its manufacturer with one of the known list of Cisco GBIC vendors.
[chars] is the interface in which the module is installed.
Recommended Action Check the list of supported GBIC modules for this version of the system
software. An upgrade might be required for newer modules.
Error Message GBIC_SECURITY-4-VN_DATA_CRC_ERROR: GBIC interface [chars] has bad crc.
Explanation This message means that the GBIC module was identified as a Cisco GBIC module, but
it does not have a valid CRC in the EEPROM data. [chars] is the interface in which the module is
installed.
Recommended Action Check the list of supported GBIC modules for this version of the system
software. An upgrade might be required for newer modules. Even if unrecognized, the module might
still operate properly, perhaps with limited functionality.
GIGASTACK Messages
This section contains the GigaStack GBIC module messages.
Error Message GIGASTACK-1-NO_LOOP_DETECT: The link neighbor of link [dec] of
GigaStack GBIC in [chars] did not respond to the loop detection request. If loop
topology is deployed, make sure all switches in the stack are running the latest
software.
Explanation This message means that no acknowledgement for the loop-detection request is received
from one of the links on a GigaStack GBIC module. Either the neighboring switch does not support
the GigaStack GBIC loop-breaking algorithm, or the link between the two GigaStack GBIC modules
is broken. Under this condition, a GigaStack loop topology is not automatically detected, and the
connectivity between switches in the stack can be lost. [dec] is the link number, and [chars] is the
slot number.
Recommended Action If a loop topology is used with the GigaStack GBIC module, ensure that the
latest software is running on all switches in the stack. Check the GigaStack GBIC modules involved
to ensure that they are functioning.
Error Message GIGASTACK-3-INIT_FAILURE: GigaStack GBIC in [chars] initialization
failed.
Explanation This message means that the GigaStack GBIC module failed power-on self-test (POST).
[chars] is the interface name.
Recommended Action Remove the GigaStack GBIC module, and re-insert it into the GBIC module
slot.
Error Message GIGASTACK-6-LOOP_BROKEN: Link loss is detected in the GigaStack loop.
Link 2 of the GigaStack GBIC in [chars] is re-enabled.
Explanation This message means that the loop formed by GigaStack GBIC modules is broken
because of a link loss. Link 2 of the master loop breaker is re-enabled to replace the broken link.
[chars] is the interface name.
Recommended Action No action is required.
Error Message GIGASTACK-6-LOOP_DETECTED: GigaStack GBIC in [chars] is selected as
Master Loop Breaker. Link 2 of the GigaStack GBIC is disabled to break the loop.
Explanation This message means that a loop is detected in the stack, and this GigaStack GBIC
module is selected as the master loop breaker. Link 2 of this GigaStack GBIC module is disabled to
break the loop. [chars] is the interface name.
Recommended Action No action is required.
ILPOWER Messages
This section contains the inline power error messages for the Catalyst 3550-24PWR switch.
Error Message ILPOWER-3-ILPOWER_INTERNAL_IF_ERROR:Inline Power internal error.
Interface cannot obtain asic-cnfg information.
Explanation This message means that the inline power feature code failed for unknown reasons. A
software error has probably occurred.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show tech-support privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show tech-support command display, call your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message ILPOWER-5-ILPOWER_POWER_DENY:Interface [chars]:inline power denied
Explanation This message means that the inline power request was denied because the switch does
not have enough power left to support the request. [chars] is the interface number.
Recommended Action No action is required.
Error Message ILPOWER-3-CONTROLLER_ERR:Controller error, Controller number [chars]:
accessing failed
Explanation This message means that an error reported or caused by the inline power controller was
detected. [chars] is the controller number.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show tech-support privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show tech-support command display, call your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message ILPOWER-3-CONTROLLER_ERR:Controller error, Controller number
[chars]:Reset failed
Explanation This message means that an error reported or caused by the inline power controller was
detected. [chars] is the controller number.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show tech-support privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show tech-support command display, call your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message ILPOWER-3-CONTROLLER_IF_ERR:Controller interface error, S2W
bus:Initialization failed.
Explanation This message means that an interface error was detected between the inline power
controller and the system.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show tech-support privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show tech-support command display, call your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message ILPOWER-3-CONTROLLER_PORT_ERR:Controller port error, Interface
Fa0/7:Power given, but link is not up.
Explanation This message means that a port error reported by the inline power controller was
detected.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show tech-support privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show tech-support command display, call your Cisco technical support representative,
and provide the representative with the gathered information.
L2TM Messages
This section contains the Layer 2 forwarding manager messages. This software module controls the part of the hardware that performs MAC address-based forwarding and learning. A ternary content addressable memory (TCAM) device implements the forwarding table.
Error Message L2TM-3-ACCESS_ERR: TCAM access failed while [chars].
Explanation This message means that a failure occurred while reading from or writing to the TCAM.
[chars] describes the part of the TCAM and the operation that failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative, and provide the representative with the
gathered information.
Error Message L2TM-7-INTERNAL_ERR: Internal error:[chars].
Explanation This message means that an internal error occurred. [chars] describes the internal
operation that failed.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative, and provide the representative with the
gathered information.
L3TCAM Messages
This section contains the Layer 3 unicast routing manager messages. This software module controls the part of the hardware that performs unicast routing. A ternary content addressable memory (TCAM) device implements the routing table.
Error Message L3TCAM-3-SIZE_CONFLICT: [chars] requires enabling extended routing.
Explanation This message means that size of the Layer 3 unicast TCAM entry is not sufficient to
implement a feature. [chars] is the feature name (either Web Cache Communication Protocol
[WCCP] or multiple VPN routing/forwarding [multi-VRF]) that requires the 144-bit TCAM size.
Recommended Action Modify the Switch Database Management (SDM) template to enable the switch
to support the 144-bit Layer 3 TCAM. Use the sdm prefer extended-match, sdm prefer access
extended-match, or sdm prefer routing extended-match global configuration command, and then
reload the switch by using the reload privileged EXEC command.
Error Message L3TCAM-3-TOO_MANY_VRF: Exceed the maximum number of VRF allowed.
Explanation This message means that the number of virtual private networks (VPNs) exceeds the
number allowed by the VPN routing/forwarding table on this hardware platform.
Recommended Action Reconfigure your switch to limit the number of VRFs. Do not define (name)
more than seven VRFs with the ip vrf vrf-name global configuration command.
NETWORK_PORT_SATELLITE Messages
The section contains the network port satellite messages. A network port satellite is a Cisco application-specific integrated circuit (ASIC) within the switch that provides Layer 2 and Layer 3 functionality and the interface between a Gigabit link or multiple 10/100 Ethernet links and the switch.
Error Message NETWORK_PORT_SATELLITE-3-PHY_LOCKUP: Repeated phy lockup seen on
[chars]. Interface will be shut down.
Explanation This message means that PHY lockup was detected too many times in a row. The
interface is shut down to avoid continuous link flapping.
Recommended Action To re-enable the interface use the shutdown interface configuration command,
followed by the no shutdown interface configuration command.
Error Message NETWORK_PORT_SATELLITE-6-MAC_LOCKUP: Transmit lock up is detected in
[chars]. This port is administratively down.
Explanation This message means that when the PHY is powered on and off, the MAC cycles from
1000 to 100 Mbps, and the port might lock up and stop sending packets. The PHY refers to the
physical layer device on the switch, which sends and receives optical signals and provides framing
and line integrity. [chars] is the interface name.
Recommended Action Shut down the port by using the shutdown interface configuration command,
and bring it back up by using the no shutdown interface configuration command.
PLATFORM_CAT3550 Messages
This section contains the Catalyst 3550 low-level platform message. This message appears when the switch attempts to display the failure message from the previous failure.
Error Message PLATFORM_CAT3550-1-CRASHED: [chars].
Explanation This message means that the system is attempting to display the failure message from
the previous failure. [chars] is the failure message.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log, call your Cisco technical support representative, and provide the representative with the
gathered information.
POLICY-BASED ROUTING Messages
This section contains the policy-based routing (PBR) messages.
Error Message PBR-2-NO_RMAP: Cannot create PBR data structures for route-map [chars]
Explanation This message means that the PBR manager could not allocate the data structures needed
to describe a route map being used for policy routing. This was probably caused by lack of available
memory. [chars] is a value that is applied by using the route-map interface configuration command.
Recommended Action Use a less-complicated configuration that requires less memory.
Error Message PBR-3-NO_LABEL: Cannot allocate label for route-map [chars]
Explanation This message means that the PBR manager could not allocate a label for this route map.
This means that the hardware cannot be programmed to implement policy routing. There is a limit
of 247 labels for policy routing. [chars] is a value that is applied by using applied the route-map
interface configuration command.
Recommended Action Use a less complicated configuration that allows label sharing. If possible, use
the same route maps on multiple interfaces.
Error Message PBR-3-MERGE_FAIL: [chars] ACL merge error [dec] on route-map [chars]
Explanation This message means that the PBR manager could not complete the merge of the
configured route map into a form suitable for loading into the hardware. The most likely cause is
specifying an access control list (ACL) that is too large or too complex for the system to handle. The
first [chars] is the module or feature name, and the second [chars] is a value that is applied by using
the route-map interface configuration command. [dec] is an internal error code.
Recommended Action Specify a smaller and less-complicated configuration.
Error Message PBR-3-UNSUPPORTED_RMAP: Route-map [chars] not supported for
Policy-Based Routing
Explanation This message means that the route map attached to an interface for policy routing
contains an action that is not supported on this platform. This is a hardware limitation. [chars] is a
value that is applied by using the route-map interface configuration command.
Recommended Action Reconfigure the route map. Use only permit entries and set ip next-hop action
in the route map.
Error Message PBR-4-CPU_SUPPORTED_ACTION: Set action in sequence [dec] of route-map
[chars] supported by forwarding to CPU.
Explanation This message means that the route map attached to an interface for policy routing
contains an action that is not supported in hardware because it contains set interface, set ip default
next-hop, set default interface or set ip df actions. The packets must be forwarded by the CPU. [dec]
and [chars] are values that are applied by using the route-map interface configuration command.
Recommended Action Reconfigure the route map. If possible, use only set ip next-hop in the route
map.
Error Message PBR-3-INSTALL_FAIL: Policy route-map [chars] not installed in hardware
Explanation This message means that the PBR manager was unable to install the complete route map
in the hardware, so this will have to be applied in software. The packets must be forwarded by the
CPU. [chars] is a value that is applied by using the route-map interface configuration command.
Recommended Action Reconfigure the route map to use a simpler configuration. If possible, use the
same route map on multiple interfaces.
Error Message PBR-4-RETRY_INSTALL: Route-map [chars] installed in hardware upon
retry
Explanation This message means that the PBR manager was able to fit the complete configuration
into the hardware. One or more route maps had previously not been loaded because of lack of space.
[chars] is a value that is applied by using the route-map interface configuration command.
Recommended Action No action is required.
PM Messages
This section contains the port manager messages. The port manager is a state machine that controls all the logical and physical interfaces. All features, such as VLANs, UDLD, and so forth, work with the port manager to provide switch functions.
Error Message PM-2-NOMEM: Not enough memory available for [chars].
Explanation This message means that the port manager subsystem could not obtain the memory it
needed to initialize the specified operation. [chars] is the port manager operation.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show tech-support privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show tech-support command display, call your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message PM-2-VLAN_ADD: Failed to add VLAN [dec] - [chars].
Explanation This message means that the software failed to add the VLAN to the VLAN Trunking
Protocol (VTP) database. [dec] is the VLAN ID, and [chars] specifies the reason for the failure.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show tech-support privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show tech-support command display, call your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message PM-4-BAD_APP_ID: An invalid application id [dec] was detected.
Explanation This message means that the port manager detected an invalid request. [dec] is the
application ID.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show tech-support privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show tech-support command display, call your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message PM-4-BAD_APP_REQ: An invalid [chars] request by the '[chars]'
application was detected.
Explanation This message means that the port manager detected an invalid request. The first [chars]
is the invalid request, and the second [chars] is the application making the request.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show tech-support privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show tech-support command display, call your Cisco technical support representative,
and provide the representative with the gathered information.
Error Message PM-4-BAD_CARD_COOKIE: An invalid card cookie was detected.
Explanation This message means that the port manager detected an invalid request.
Recommended Action Copy the error message exactly as it appears on the console or in the system
log. Enter the show tech-support privileged EXEC command to gather data that might provide
information about the error. If you cannot determine the nature of the error from the error message
or from the show tech-support command display, call your Cisco