Table Of Contents
Supervisor Engine 720 Switch Processor and Route Processor Memory Installation Note
Contents
Safety Overview
Installing the SP and RP Memory Upgrade Kit
Required Tools
Removing the Supervisor Engine 720
Removing and Installing the DRAM DIMMs
Installing the Supervisor Engine 720
Translated Safety Warnings
Statement 1029—Blank Faceplates and Cover Panels
Statement 1030—Equipment Installation
Statement 1034—Backplane Voltage
Obtaining Documentation
Cisco.com
Product Documentation DVD
Ordering Documentation
Documentation Feedback
Cisco Product Security Overview
Reporting Security Problems in Cisco Products
Obtaining Technical Assistance
Cisco Technical Support & Documentation Website
Submitting a Service Request
Definitions of Service Request Severity
Obtaining Additional Publications and Information
Supervisor Engine 720 Switch Processor and Route Processor Memory Installation Note
Product Number: MEM-S2-512MB=, MEM-MSFC2-512MB=, MEM-S3-1GB=, MEM-MSFC3-1GB=
This publication describes how to upgrade the dynamic random-access memory (DRAM) dual inline memory modules (DIMMs) on the Supervisor Engine 720.
Contents
This publication consists of these sections:
•
Safety Overview
•Installing the SP and RP Memory Upgrade Kit
•Translated Safety Warnings
•Obtaining Documentation
•Documentation Feedback
•Cisco Product Security Overview
•Obtaining Technical Assistance
•Obtaining Additional Publications and Information
Note For translations of the warnings in this publication, see the "Translated Safety Warnings" section.
Safety Overview
Safety warnings appear throughout this publication in procedures that may harm you if performed incorrectly. A warning symbol precedes each warning statement.
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Warning
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IMPORTANT SAFETY INSTRUCTIONS
This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071
SAVE THESE INSTRUCTIONS
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Waarschuwing
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BELANGRIJKE VEILIGHEIDSINSTRUCTIES
Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen.
BEWAAR DEZE INSTRUCTIES
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Varoitus
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TÄRKEITÄ TURVALLISUUSOHJEITA
Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla.
SÄILYTÄ NÄMÄ OHJEET
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Attention
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IMPORTANTES INFORMATIONS DE SÉCURITÉ
Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement.
CONSERVEZ CES INFORMATIONS
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Warnung
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WICHTIGE SICHERHEITSHINWEISE
Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden.
BEWAHREN SIE DIESE HINWEISE GUT AUF.
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Avvertenza
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IMPORTANTI ISTRUZIONI SULLA SICUREZZA
Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento.
CONSERVARE QUESTE ISTRUZIONI
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Advarsel
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VIKTIGE SIKKERHETSINSTRUKSJONER
Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten.
TA VARE PÅ DISSE INSTRUKSJONENE
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Aviso
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INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo.
GUARDE ESTAS INSTRUÇÕES
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¡Advertencia!
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INSTRUCCIONES IMPORTANTES DE SEGURIDAD
Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo.
GUARDE ESTAS INSTRUCCIONES
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Varning!
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VIKTIGA SÄKERHETSANVISNINGAR
Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning.
SPARA DESSA ANVISNINGAR
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Aviso
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INSTRUÇÕES IMPORTANTES DE SEGURANÇA
Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo.
GUARDE ESTAS INSTRUÇÕES
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Advarsel
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VIGTIGE SIKKERHEDSANVISNINGER
Dette advarselssymbol betyder fare. Du befinder dig i en situation med risiko for legemesbeskadigelse. Før du begynder arbejde på udstyr, skal du være opmærksom på de involverede risici, der er ved elektriske kredsløb, og du skal sætte dig ind i standardprocedurer til undgåelse af ulykker. Brug erklæringsnummeret efter hver advarsel for at finde oversættelsen i de oversatte advarsler, der fulgte med denne enhed.
GEM DISSE ANVISNINGER
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Installing the SP and RP Memory Upgrade Kit
This section is divided into the following topics:
•Required Tools
•Removing the Supervisor Engine 720
•Removing and Installing the DRAM DIMMs
•Installing the Supervisor Engine 720
Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement 1030
Required Tools
The following tools are required to perform the memory upgrade kit installation:
•Antistatic mat or foam pad to support and protect the removed supervisor engine
•3/16-inch flat-blade screwdriver for the captive installation screws on the supervisor engine
•Your own ESD-prevention equipment or the disposable grounding wrist strap included with all upgrade kits, field-replaceable units (FRUs), and spares
Caution Always use an ESD wrist strap when handling modules or coming into contact with internal components.
Warning Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place. Statement 1029
Warning Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing. Statement 1034
Removing the Supervisor Engine 720
To install the DRAM DIMM upgrade, you must first remove the Supervisor Engine 720 from the switch.
The Supervisor Engine 720 is a required system component. If only one Supervisor Engine 720 is present, removing it while the system is operating causes the system to halt. When two Supervisor Engine 720s are installed, hot swapping allows you to remove and replace one of the supervisor engines without turning off the system power.
To avoid erroneous failure messages, note the current configuration of all interfaces before you remove or replace another switching module, and allow at least 15 seconds for the system to reinitialize after a module has been removed or replaced.
Caution Always use an ESD wrist strap when handling the Supervisor Engine 720 or coming in contact with internal components.
To remove the supervisor engine, follow these steps:
Step 1 Disconnect any network interface cables attached to the supervisor engine.
Step 2 Verify that the captive installation screws on all of the modules in the chassis are tight. This step ensures that the space created by the removed module is maintained.
Note If the captive installation screws are loose, the EMI gaskets on the installed modules will push the modules toward the open slot, reducing the opening size and making it difficult to reinstall the module.
Step 3 Loosen the two captive screws on the supervisor engine that is to be removed.
Step 4 Depending on the orientation of the slots in the chassis (horizontal or vertical), perform one of the following two sets of steps:
Horizontal slots
a. Place your thumbs on the left and right ejector levers, and simultaneously rotate the levers outward to unseat the supervisor engine from the backplane connector. (See Figure 1.)
b. Grasp the front edge of the supervisor engine, and slide the supervisor engine partially out of the slot. Place your other hand under the supervisor engine to support the weight of the module. Do not touch the module circuitry. (See Figure 2.)
Vertical slots
a. Place your thumbs on the ejector levers located at the top and bottom of the supervisor engine, and simultaneously rotate the levers outward to unseat the supervisor engine from the backplane connector.
b. Grasp the edges of the supervisor engine, and slide the supervisor engine straight out of the slot. Do not touch the module circuitry.
Step 5 Place the supervisor engine on an antistatic mat or antistatic foam.
Figure 1 Opening the Ejector Levers (Horizontal Chassis Shown)
Figure 2 Removing the Module from the Chassis (Horizontal Chassis Shown)
Removing and Installing the DRAM DIMMs
This section covers the removal of the old DRAM DIMMs and the installation of the DRAM DIMM upgrade. There are two DRAM DIMMs that must be removed and replaced. Figure 3 shows the location of the two DRAM DIMMs on the Supervisor Engine 720.
Caution The DRAM DIMM is a sensitive component that is susceptible to ESD damage. To prevent ESD damage, wear an ESD grounding wrist strap, and handle the DIMM by the edges only; avoid touching the memory modules, pins, or traces (the metal
fingers along the connector edge of the DIMM). (See
Figure 4.)
Figure 3 DRAM DIMM Location on the Supervisor Engine 720
Figure 4 Handling a DIMM
To install the DRAM DIMM upgrade kit, perform these steps:
Step 1 Remove the old DRAM DIMM from its socket by pulling the locking spring clips on both sides outward and tilting the DIMM free of the clips. Be careful not to break the clips on the DIMM connector.
Step 2 Holding the DIMM by its edges, gently lift to disconnect it from the DIMM socket, and place the DIMM on an antistatic mat or foam.
Step 3 Remove the upgrade DIMM from the antistatic package.
Step 4 Hold the DIMM between your thumbs and forefingers, with the connector edge (the metal fingers) down, and insert the connector edge of the DIMM into the socket connector.
Note A notch (key) is located on the right connector edge of the DIMM. (See Figure 5.) This notch key ensures that the DIMM is correctly oriented in the socket.
Step 5 Slide the DIMM into the connector so that none of the metal fingers at the edge of the DIMM are visible under the lining of the connector.
Caution When inserting the DIMM, use firm but not excessive pressure. If you damage a socket, you must return the supervisor engine to Cisco for repair.
Step 6 Press down on the edges of the DIMM until the DIMM clicks into place. (See Figure 5.)
Figure 5 Installing the DIMM in the Socket
Installing the Supervisor Engine 720
Caution During this procedure, wear grounding wrist straps, and handle modules by the carrier edges only to avoid ESD damage to the module.
To reinstall the Supervisor Engine 720 in the chassis, follow these steps:
Step 1 Verify that the captive installation screws are tightened on all modules installed in the chassis. This action assures that the EMI gaskets on all modules are fully compressed to maximize the space for the removed module.
Note If the captive installation screws are loose, the EMI gaskets on the installed modules will push adjacent modules toward the open slot, reducing the opening size and making it difficult to install the removed module.
Step 2 Fully open both ejector levers on the supervisor engine that you are installing. (See Figure 6.)
Figure 6 Positioning the Module in a Horizontal Slot Chassis
Step 3 Depending on the orientation of the slots in the chassis (horizontal or vertical), perform one of the following two sets of stepsfor positioning the module in a chassis with either horizontal or vertical slots:
Horizontal slots
a. Position the supervisor engine in the slot. (See Figure 6.) Make sure that you align the sides of the module carrier with the slot guides on each side of the slot.
b. Carefully slide the supervisor engine into the slot until the EMI gasket along the top edge of the module makes contact with the module in the slot above it and both ejector levers have closed to approximately 45 degrees with respect to the module faceplate. (See Figure 7.)
c. Using the thumb and forefinger of each hand, grasp the two ejector levers, and press down to create a small 0.040 inch (1 mm) gap between the supervisor engine's EMI gasket and the module above it. (See Figure 7.)
Note Do not press down too forcefully on the levers because they will bend and become damaged.
d. While pressing down, simultaneously close the left and right ejector levers to fully seat the supervisor engine in the backplane connector. The ejector levers are fully closed when they are flush with the module faceplate. (See Figure 7.)
Note Failure to fully seat the module in the backplane connector can result in error messages.
e. Tighten the two captive installation screws on the supervisor engine.
Note Make sure that the ejector levers are fully closed before tightening the captive installation screws.
f. Verify that the STATUS LED is lit.
Periodically check the STATUS LED. If the STATUS LED changes from orange to green, the module has successfully completed the boot process and is now online.
If the STATUS LED remains orange or turns red, the module has not successfully completed the boot process and may have encountered an error.
Figure 7 Clearing the EMI Gasket in a Horizontal Slot Chassis
Vertical slots
a. Position the supervisor engine in the slot. (See Figure 8.) Make sure that you align the sides of the module carrier with the slot guides on the top and bottom of the slot.
b. Carefully slide the supervisor engine into the slot until the EMI gasket along the right edge of the module makes contact with the module in the slot adjacent to it and both ejector levers have closed to approximately 45 degrees with respect to the module faceplate. (See Figure 9.)
Figure 8 Positioning the Module in a Vertical Slot Chassis
Figure 9 Clearing the EMI Gasket in a Vertical Slot Chassis
c. Using the thumb and forefinger of each hand, grasp the two ejector levers, and exert a slight pressure to the left, deflecting it approximately 0.040 inches (1 mm) creating a small gap between the supervisor engine's EMI gasket and the module adjacent to it. (See Figure 9.)
Note Do not exert too much pressure on the ejector levers because they will bend and be damaged.
d. While pressing down on the ejector levers, simultaneously close the levers to fully seat the supervisor engine in the backplane connector. The ejector levers are fully closed when they are flush with the module faceplate.
e. Tighten the two captive installation screws on the supervisor engine.
Note Make sure that the ejector levers are fully closed before tightening the captive installation screws.
f. Verify that the STATUS LED is lit. Periodically check the STATUS LED.
If the STATUS LED changes from orange to green, the module has successfully completed the boot process and is now online.
If the STATUS LED remains orange or turns red, the module has not successfully completed the boot process and may have encountered an error.
Translated Safety Warnings
This section repeats in multiple languages the basic warnings that appear in this publication.
Statement 1029—Blank Faceplates and Cover Panels
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Warning
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Blank faceplates and cover panels serve three important functions: they prevent exposure to hazardous voltages and currents inside the chassis; they contain electromagnetic interference (EMI) that might disrupt other equipment; and they direct the flow of cooling air through the chassis. Do not operate the system unless all cards, faceplates, front covers, and rear covers are in place.
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Waarschuwing
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Lege vlakplaten en afdekpanelen vervullen drie belangrijke functies: ze voorkomen blootstelling aan gevaarlijke voltages en stroom binnenin het frame, ze bevatten elektromagnetische storing (EMI) hetgeen andere apparaten kan verstoren en ze leiden de stroom van koellucht door het frame. Het systeem niet bedienen tenzij alle kaarten, vlakplaten en afdekkingen aan de voor- en achterkant zich op hun plaats bevinden.
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Varoitus
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Tyhjillä tasolaikoilla ja suojapaneeleilla on kolme tärkeää käyttötarkoitusta: Ne suojaavat asennuspohjan sisäisille vaarallisille jännitteille ja sähkövirralle altistumiselta; ne pitävät sisällään elektromagneettisen häiriön (EMI), joka voi häiritä muita laitteita; ja ne suuntaavat tuuletusilman asennuspohjan läpi. Järjestelmää ei saa käyttää, elleivät kaikki tasolaikat, etukannet ja takakannet ole kunnolla paikoillaan.
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Attention
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Ne jamais faire fonctionner le système sans que l'intégralité des cartes, des plaques métalliques et des panneaux avant et arrière ne soient fixés à leur emplacement. Ceux-ci remplissent trois fonctions essentielles : ils évitent tout risque de contact avec des tensions et des courants dangereux à l'intérieur du châssis, ils évitent toute diffusion d'interférences électromagnétiques qui pourraient perturber le fonctionnement des autres équipements, et ils canalisent le flux d'air de refroidissement dans le châssis.
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Warnung
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Blanke Faceplates und Abdeckungen haben drei wichtigen Funktionen: (1) Sie schützen vor gefährlichen Spannungen und Strom innerhalb des Chassis; (2) sie halten elektromagnetische Interferenzen (EMI) zurück, die andere Geräte stören könnten; (3) sie lenken den kühlenden Luftstrom durch das Chassis. Das System darf nur betrieben werden, wenn alle Karten, Faceplates, Voder- und Rückabdeckungen an Ort und Stelle sind.
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Avvertenza
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Le piattaforme bianche e i panelli di protezione hanno tre funzioni importanti: Evitano l'esposizione a voltaggi e correnti elettriche pericolose nello chassis, trattengono le interferenze elettromagnetiche (EMI) che potrebbero scombussolare altri apparati e dirigono il flusso di aria per il raffreddamento attraverso lo chassis. Non mettete in funzione il sistema se le schede, le piattaforme, i panelli frontali e posteriori non sono in posizione.
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Advarsel
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Blanke ytterplater og deksler sørger for tre viktige funksjoner: de forhindrer utsettelse for farlig spenning og strøm inni kabinettet; de inneholder elektromagnetisk forstyrrelse (EMI) som kan avbryte annet utstyr, og de dirigerer luftavkjølingsstrømmen gjennom kabinettet. Betjen ikke systemet med mindre alle kort, ytterplater, frontdeksler og bakdeksler sitter på plass.
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Aviso
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As faces furadas e os painéis de protecção desempenham três importantes funções: previnem contra uma exposição perigosa a voltagens e correntes existentes no interior do chassis; previnem contra interferência electromagnética (EMI) que poderá danificar outro equipamento; e canalizam o fluxo do ar de refrigeração através do chassis. Não deverá operar o sistema sem que todas as placas, faces, protecções anteriores e posteriores estejam nos seus lugares.
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¡Advertencia!
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Las placas frontales y los paneles de relleno cumplen tres funciones importantes: evitan la exposición a niveles peligrosos de voltaje y corriente dentro del chasis; reducen la interferencia electromagnética (EMI) que podría perturbar la operación de otros equipos y dirigen el flujo de aire de enfriamiento a través del chasis. No haga funcionar el sistema a menos que todas las tarjetas, placas frontales, cubiertas frontales y cubiertas traseras estén en su lugar.
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Varning!
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Tomma framplattor och skyddspaneler har tre viktiga funktioner: de förhindrar att personer utsätts för farlig spänning och ström som finns inuti chassit; de innehåller elektromagnetisk interferens (EMI) som kan störa annan utrustning; och de styr riktningen på kylluftsflödet genom chassit. Använd inte systemet om inte alla kort, framplattor, fram- och bakskydd är på plats.
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Aviso
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Plaquetas vazias e painéis de proteção têm três funções importantes: impedem a exposição a tensões e correntes elétricas perigosas dentro do chassi; apresentam interferência eletromagnética (EMI) que pode danificar outros equipamentos: direcionam o fluxo do ar refrigerado pelo chassi. Não opere o sistema a menos que todas as placas, plaquetas, tampas frontais e tampas traseiras estejam em seu devido lugar.
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Advarsel
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Blanke frontplader og sidepaneler tjener tre vigtige formål: de forhinder udsættelse for farlig spænding og strøm inde i chassiset, de isolerer elektromagnetisk interferens (EMI), der kan forstyre andet udstyr, og de leder en strøm af kølig luft gennem chassiset. Betjen ikke systemet medmindre alle kort, frontplader, sidepaneler og bagpaneler er på plads.
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Statement 1030—Equipment Installation
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Warning
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Only trained and qualified personnel should be allowed to install, replace, or service this equipment.
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Waarschuwing
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Deze apparatuur mag alleen worden geïnstalleerd, vervangen of hersteld door bevoegd geschoold personeel.
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Varoitus
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Tämän laitteen saa asentaa, vaihtaa tai huoltaa ainoastaan koulutettu ja laitteen tunteva henkilökunta.
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Attention
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Il est vivement recommandé de confier l'installation, le remplacement et la maintenance de ces équipements à des personnels qualifiés et expérimentés.
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Warnung
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Das Installieren, Ersetzen oder Bedienen dieser Ausrüstung sollte nur geschultem, qualifiziertem Personal gestattet werden.
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Avvertenza
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Questo apparato può essere installato, sostituito o mantenuto unicamente da un personale competente.
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Advarsel
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Bare opplært og kvalifisert personell skal foreta installasjoner, utskiftninger eller service på dette utstyret.
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Aviso
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Apenas pessoal treinado e qualificado deve ser autorizado a instalar, substituir ou fazer a revisão deste equipamento.
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¡Advertencia!
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Solamente el personal calificado debe instalar, reemplazar o utilizar este equipo.
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Varning!
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Endast utbildad och kvalificerad personal bör få tillåtelse att installera, byta ut eller reparera denna utrustning.
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Aviso
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Somente uma equipe treinada e qualificada tem permissão para instalar, substituir ou dar manutenção a este equipamento.
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Advarsel
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Kun uddannede personer må installere, udskifte komponenter i eller servicere dette udstyr.
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Statement 1034—Backplane Voltage
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Warning
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Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when servicing.
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Waarschuwing
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Er is gevaarlijke spanning of energie aanwezig op de achterplaat wanneer het systeem bediend wordt. Wees voorzichtig bij het onderhoud.
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Varoitus
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Kun laite on toiminnassa, taustalevyyn muodostuu vaarallista jännitettä. Ole varovainen huoltaessasi laitetta.
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Attention
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Lorsque le système est en fonctionnement, des tensions électriques circulent sur le fond de panier. Prendre des précautions lors de la maintenance.
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Warnung
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Wenn das System in Betrieb ist, treten auf der Rückwandplatine gefährliche Spannungen oder Energien auf. Vorsicht bei der Wartung.
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Avvertenza
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Quando il sistema è in funzione, il pannello posteriore è sotto tensione pericolosa. Prestare attenzione quando si lavora sul sistema.
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Advarsel
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Farlig spenning er til stede på bakpanelet når systemet kjøres. Utvis forsiktighet under service.
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Aviso
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Há presença de voltagem perigosa ou de energia na placa traseira quando o sistema está em operação. Tenha cuidado ao fazer a manutenção.
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¡Advertencia!
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Cuando el sistema está en funcionamiento, el voltaje del plano trasero es peligroso. Tenga cuidado cuando lo revise.
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Varning!
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Farlig spänning föreligger på bakplattan när systemet körs. Var försiktig vid service.
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Aviso
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O sistema em funcionamento emite tensão ou energia elétrica perigosa no painel traseiro. Seja cauteloso ao fazer a manutenção.
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Advarsel
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Der er farlig spænding og energi på bagpladen når systemet er i brug. Vær forsigtig under servicering.
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Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
http://www.cisco.com/techsupport
You can access the Cisco website at this URL:
http://www.cisco.com
You can access international Cisco websites at this URL:
http://www.cisco.com/public/countries_languages.shtml
Product Documentation DVD
Cisco documentation and additional literature are available in the Product Documentation DVD package, which may have shipped with your product. The Product Documentation DVD is updated regularly and may be more current than printed documentation.
The Product Documentation DVD is a comprehensive library of technical product documentation on portable media. The DVD enables you to access multiple versions of hardware and software installation, configuration, and command guides for Cisco products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .pdf versions of the documentation available.
The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD=) from Cisco Marketplace at this URL:
http://www.cisco.com/go/marketplace/
Ordering Documentation
Beginning June 30, 2005, registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:
http://www.cisco.com/go/marketplace/
Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT by calling 1 866 463-3487 in the United States and Canada, or elsewhere by calling 011 408 519-5055. You can also order documentation by e-mail at tech-doc-store-mkpl@external.cisco.com or by fax at 1 408 519-5001 in the United States and Canada, or elsewhere at 011 408 519-5001.
Documentation Feedback
You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com.
You can send comments about Cisco documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Cisco Product Security Overview
Cisco provides a free online Security Vulnerability Policy portal at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
From this site, you can perform these tasks:
•Report security vulnerabilities in Cisco products.
•Obtain assistance with security incidents that involve Cisco products.
•Register to receive security information from Cisco.
A current list of security advisories and notices for Cisco products is available at this URL:
http://www.cisco.com/go/psirt
If you prefer to see advisories and notices as they are updated in real time, you can access a Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from this URL:
http://www.cisco.com/en/US/products/products_psirt_rss_feed.html
Reporting Security Problems in Cisco Products
Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT:
•Emergencies — security-alert@cisco.com
An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.
•Nonemergencies — psirt@cisco.com
In an emergency, you can also reach PSIRT by telephone:
•1 877 228-7302
•1 408 525-6532
Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x.
Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html
The link on this page has the current PGP key ID in use.
Obtaining Technical Assistance
Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco Technical Support & Documentation website on Cisco.com features extensive online support resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller.
Cisco Technical Support & Documentation Website
The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL:
http://www.cisco.com/techsupport
Access to all tools on the Cisco Technical Support & Documentation website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:
http://tools.cisco.com/RPF/register/register.do
Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support & Documentation website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL:
http://www.cisco.com/techsupport/servicerequest
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.
To open a service request by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete list of Cisco TAC contacts, go to this URL:
http://www.cisco.com/techsupport/contacts
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:
http://www.cisco.com/go/marketplace/
•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:
http://www.ciscopress.com
•Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL:
http://www.cisco.com/packet
•iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn how they can use technology to increase revenue, streamline their business, and expand services. The publication identifies the challenges facing these companies and the technologies to help solve them, using real-world case studies and business strategies to help readers make sound technology investment decisions. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
or view the digital edition at this URL:
http://ciscoiq.texterity.com/ciscoiq/sample/
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/ipj
•Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL:
http://www.cisco.com/en/US/products/index.html
•Networking Professionals Connection is an interactive website for networking professionals to share questions, suggestions, and information about networking products and technologies with Cisco experts and other networking professionals. Join a discussion at this URL:
http://www.cisco.com/discuss/networking
•World-class networking training is available from Cisco. You can view current offerings at this URL:
http://www.cisco.com/en/US/learning/index.html
This document is to be used in conjunction with the Catalyst 6500 Series Switch Module Guide.
CCSP, CCVP, the Cisco Square Bridge logo, Follow Me Browsing, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Access Registrar, Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, FormShare, GigaDrive, GigaStack, HomeLink, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, Linksys, MeetingPlace, MGX, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, ProConnect, RateMUX, ScriptShare, SlideCast, SMARTnet, StrataView Plus, TeleRouter, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0502R)
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