Cisco Unity Bridge Installation Guide (With IBM Lotus Domino), Release 3.1
Installing the Operating System

Table Of Contents

Installing the Operating System

Installing Windows Server 2003 or Windows 2000 Server

Using the Platform Configuration Discs (Windows 2000 Server Only)

Using the Manufacturer's Guided System-Setup Utility and a Retail Windows Server 2003 Disc

Using the Manufacturer's Guided System-Setup Utility and a Retail Windows 2000 Server Disc

Setting Up the Logical Drive for the Bridge Software


Installing the Operating System


In this chapter, you do the following tasks in the order listed:

1. Install Windows Server 2003 or Windows 2000 Server. See the "Installing Windows Server 2003 or Windows 2000 Server" section.

2. If you did not install Windows by using the Cisco Unity Platform Configuration discs: Set up a logical drive for the Bridge software. See the "Setting Up the Logical Drive for the Bridge Software" section.

When you are finished with this chapter, return to "Overview of Mandatory Tasks for Installing the Cisco Unity Bridge" to continue installing the Bridge correctly.


Note The tasks in the overview list reference detailed instructions in the Cisco Unity Bridge Installation Guide and in other Bridge documentation. Follow the documentation for a successful installation.


Installing Windows Server 2003 or Windows 2000 Server

The compact discs you use to install Windows Server 2003 or Windows 2000 Server depend on whether the Bridge server was purchased from Cisco:

Server purchased
from Cisco
(Windows 2000 Server only)

Use the Platform Configuration discs that are shipped with the Bridge server. See the "Using the Platform Configuration Discs (Windows 2000 Server Only)" section.

The Platform Configuration discs that are currently shipping with Bridge servers install Windows 2000 Server. If you want to install Windows Server 2003 on a server purchased from Cisco, use the manufacturer's guided system-setup utility and a retail Windows Server 2003 disc in English. See the "Using the Manufacturer's Guided System-Setup Utility and a Retail Windows Server 2003 Disc" section.


Caution Installing Windows Server 2003 in any language other than English is not supported.
Server not purchased
from Cisco

Use the manufacturer's guided system-setup utility and a retail Windows Server 2003 or Windows 2000 Server disc in English. See the applicable section:

Using the Manufacturer's Guided System-Setup Utility and a Retail Windows Server 2003 Disc

Using the Manufacturer's Guided System-Setup Utility and a Retail Windows 2000 Server Disc.


Caution Installing Windows Server 2003 or Windows 2000 Server in any language other than English is not supported.

Using the Platform Configuration Discs (Windows 2000 Server Only)

Do the procedure in this section if the Bridge server was purchased from Cisco. Otherwise, see the "Using the Manufacturer's Guided System-Setup Utility and a Retail Windows 2000 Server Disc" section.

A Bridge server purchased from Cisco is shipped with Platform Configuration discs that contain a utility to install Windows 2000 Server by restoring an image that is customized for the platform. The image includes the required Windows 2000 components, subcomponents, and service packs.

Installing Windows 2000 Server by using the Platform Configuration discs reduces installation time and ensures that the required operating system and components, drivers, and service packs are installed and configured correctly. In addition, the logical drive for the Bridge software is set up automatically.


Caution Do not attach the network cable to the server until the latest recommended Microsoft service packs and updates are installed. The Cisco Unity Bridge Installation Guide alerts you when to install the service packs and updates, and when to connect to the network later in the installation process.

To Install Windows 2000 Server by Using the Platform Configuration Discs


Step 1 Start the Bridge server, and insert the Cisco Unity Platform Configuration CD in the CD-ROM drive.

Step 2 When the main menu appears, press Enter to start the installation program.

Step 3 Follow the on-screen prompts until you are prompted to select a licensing mode.

Step 4 Click Per Seat, and click Next.

Step 5 Enter a name of 15 or fewer characters for the Bridge server (netBIOS name). Use only alphabetical characters from A to Z and a to z, numerical characters from 0 to 9, and hyphens (-).


Caution Using other characters in the server name is not supported by DNS.

Step 6 Specify and confirm a password, then click Next.

Step 7 Follow the on-screen prompts until the Network Settings dialog box appears.

Step 8 Click Typical Settings, and click Next.

Step 9 In the Workgroup or Computer Domain dialog box, click No, This Computer Is Not on a Network, or Is on a Network Without a Domain.

If the Workgroup or Computer Domain box is empty, enter a workgroup name. The Cisco Unity Bridge Installation Guide alerts you when to, optionally, join a domain later in the installation.

Step 10 Click Next.

Step 11 Follow the on-screen prompts to complete the installation.

Step 12 When the Windows 2000 Configure Your Server dialog box appears, click I Will Configure This Server Later, and click Next.

Step 13 Uncheck the Show This Screen at Startup check box, and close the window.


Using the Manufacturer's Guided System-Setup Utility and a Retail Windows Server 2003 Disc

If you want to install Windows Server 2003, do the three procedures in this section.

The server manufacturer provides a disc that contains utilities for several setup tasks, including guiding the installation of Windows Server 2003 from a retail disc. Always use the manufacturer's guided system-setup utility to install Windows Server 2003. This ensures that the operating system and the drivers are installed and configured correctly.

The following discs are provided by server manufacturers:

Hewlett-Packard

Hewlett-Packard SmartStart

IBM

IBM ServerGuide



Caution Installing Windows Server 2003 in any language other than English is not supported.


Caution If Brooktrout TR114 voice-fax cards are installed in the Bridge server or an expansion chassis, you must install Windows 2000 Server. Windows Server 2003 is not supported.


Caution Do not attach the network cable to the server until the latest recommended Microsoft service packs and updates are installed. The Cisco Unity Bridge Installation Guide alerts you when to install the service packs and updates, and when to connect to the network later in the installation process.

To Install Windows Server 2003 by Using the Manufacturer's Guided System-Setup Utility and a Retail Windows Server 2003 Disc


Step 1 Start the Cisco Unity Bridge server, and insert the manufacturer disc in the CD-ROM drive.

Step 2 Follow the on-screen prompts to install Windows Server 2003 from a retail disc.

You may be prompted to configure the RAID arrays. Note the following considerations:

If the arrays have already been configured, do not change the configuration.

If the arrays have not been configured, follow the prompts to configure them. Refer to the manufacturer documentation.

Step 3 When applicable, make the following choices:

Specify a partition size of 8 GB for the operating system.

If you are installing Windows Server 2003 on the same partition where an operating system is already installed, select and delete that partition.

Format the operating system partition by using the NTFS file system.

When you are prompted to specify regional settings, choose English (United States) for the locale.


Caution Do not choose any other locale, or the Cisco Unity Bridge will not function properly.

Specify Per Seat for the licensing mode.

When you enter a name for the Bridge server (netBIOS name), use 15 or fewer characters and use only alphabetical characters from A to Z and a to z, numerical characters from 0 to 9, and hyphens (-).


Caution Using other characters in the server name is not supported by DNS.

Do not join a domain. Instead, specify a workgroup. The Cisco Unity Bridge Installation Guide alerts you when to connect to the network and, optionally, when to join a domain later in the installation.


Do the following procedure to ensure that the Windows user interface corresponds with menu paths listed in the Cisco Unity Bridge documentation.

To Change Windows Server 2003 Menu Options


Step 1 On the Windows Start menu, click Settings > Control Panel > Task Bar and Start Menu.

Step 2 Click the Start Menu tab.

Step 3 Click Classic Start Menu.

Step 4 Click Customize.

Step 5 In the Advanced Start Menu Options list, set the following three fields:

a. Check the Display Administrative Tools check box.

b. Check the Expand Control Panel check box.

c. Uncheck the Use Personalized Menus check box.

Step 6 Click OK to close the Customize Classic Start Menu dialog box.

Step 7 Click OK to close the Task Bar and Start Menu Properties control panel.


Do the following procedure to enable features that are not enabled by default when you install Windows Server 2003 using a retail Windows disk, and to remove NNTP and SMTP services.

To Enable Required Windows Server 2003 Features and Remove NNTP and SMTP services


Step 1 On the Windows Start menu, click Settings > Control Panel > Add or Remove Programs.

Step 2 Click Add/Remove Windows Components.

Step 3 On the Windows Components page, click Application Server, and click Details.

Step 4 On the Application Server page, click Internet Information Services (IIS), and click Details.

Step 5 On the Internet Information Services (IIS) page, uncheck the following check boxes:

NNTP Service

SMTP Service

Step 6 Click World Wide Web Service, and click Details.

Step 7 On the World Wide Web Service page, check the following check boxes:

Active Server Pages

World Wide Web Service

Step 8 Click OK to close the World Wide Web Service page.

Step 9 Click OK to close the Internet Information Services (IIS) page.

Step 10 Click OK to close the Application Server page.

Step 11 On the Windows Components page, click Next.

Step 12 Click Finish.

Step 13 Close Add or Remove Programs.


Using the Manufacturer's Guided System-Setup Utility and a Retail Windows 2000 Server Disc

Do the procedure in this section if the Bridge server was not purchased from Cisco and you want to install Windows 2000 Server. Otherwise, see the applicable section:

Using the Platform Configuration Discs (Windows 2000 Server Only)

Using the Manufacturer's Guided System-Setup Utility and a Retail Windows Server 2003 Disc

The server manufacturer provides a disc that contains utilities for several setup tasks, including guiding the installation of Windows 2000 Server from a retail disc. The following discs are provided by server manufacturers:

Hewlett-Packard

Hewlett-Packard SmartStart

IBM

IBM ServerGuide


Installing Windows 2000 Server by using the manufacturer's guided system-setup utility ensures that the operating system and the drivers are installed and configured correctly.


Caution Installing Windows 2000 Server in any language other than English is not supported.


Caution Do not attach the network cable to the server until the latest recommended Microsoft service packs and updates are installed. The Cisco Unity Bridge Installation Guide alerts you when to install the service packs and updates, and when to connect to the network later in the installation process.

To Install Windows 2000 Server by Using the Manufacturer's Guided System-Setup Utility and a Retail Windows 2000 Disc


Step 1 Start the Bridge server, and insert the manufacturer disc in the CD-ROM drive.

Step 2 Follow the on-screen prompts to install Windows 2000 Server from a retail disc.

Step 3 When applicable, make the following choices:

Specify a partition size of 8 GB for the operating system.

If you are installing Windows 2000 Server on the same partition where an operating system is already installed, select and delete that partition.

Format the operating system partition by using the NTFS file system.

When you are prompted to specify regional settings, choose English (United States) for the locale.


Caution Do not choose any other locale, or the Cisco Unity Bridge will not function properly.

Specify Per Seat for the licensing mode.

When you enter a name for the Bridge server (netBIOS name), use 15 or fewer characters and use only alphabetical characters from A to Z and a to z, numerical characters from 0 to 9, and hyphens (-).


Caution Using other characters in the server name is not supported by DNS.

Do not join a domain. Instead, specify a workgroup. The Cisco Unity Bridge Installation Guide alerts you when to connect to the network and, optionally, when to join a domain later in the installation.

If you are prompted to specify Windows 2000 components to install, select the following required components:

Internet Information Server

Terminal Services

If you are prompted to specify a Windows 2000 service pack to install, specify Windows 2000 Server Service Pack 4.


Note If you do not install all the required Windows 2000 components and the service pack while installing the operating system, the Cisco Unity Bridge Installation Guide alerts you when to install them later in the installation.


Step 4 When the Windows 2000 Configure Your Server dialog box appears, click I Will Configure This Server Later.

Step 5 Uncheck the Show This Screen at Startup check box, and close the window.


Setting Up the Logical Drive for the Bridge Software


Note If the Bridge server was purchased from Cisco and you installed Windows 2000 Server by using the Cisco Unity Platform Configuration discs that were shipped with the server, skip this section because the logical drive was set up automatically.


Do the procedure in this section if you did not use the Cisco Unity Platform Configuration discs to install Windows 2000 Server.

When you install the operating system by using the procedure in the "Using the Manufacturer's Guided System-Setup Utility and a Retail Windows 2000 Server Disc" section, the first 8 GB of the logical disk is used for the system partition and is given the drive letter C. To set up the logical drive for the Bridge software, you create an extended partition on the logical disk (by using the remaining space on the logical disk), then create the logical drive in the partition.

To Set Up the Logical Drive for the Bridge Software


Step 1 Log on to Windows as a member of the Administrators group.

Step 2 On the Windows Start menu, click Programs > Administrative Tools > Computer Management.

Step 3 In the console tree under Storage, click Disk Management.

Step 4 Right-click the unallocated region of the logical disk, and click Create Partition.

Step 5 On the Create Partition wizard Welcome screen, click Next.

Step 6 Click Extended Partition, and click Next. (Do not click Primary Partition.)

Step 7 Specify to use the remaining disk space, and click Next.

Step 8 Verify the settings, and click Finish.

Step 9 In the Disk Management utility, right-click the new partition, and click Create Logical Drive.

Step 10 On the Create Partition Wizard welcome screen, click Next.

Step 11 Click Logical Drive, and click Next.

Step 12 Specify to use the maximum disk space, and click Next.

Step 13 Assign a drive letter, and click Next.

Step 14 Specify to use the NTFS file system format, and click Next.

Step 15 Verify the settings, and click Finish.