Table Of Contents
Installing Cisco Unity Bridge Software
Obtaining a License File for the Bridge Server
Disabling Virus-Scanning and Cisco Security Agent Services
Installing Bridge Software
Installing the License File Wizard and the License File
Re-enabling Virus-Scanning and Cisco Security Agent Services
Installing Cisco Unity Bridge Software
In this chapter, you do the following tasks in the order listed:
1. 
Obtain a license file for the Bridge server. See the "Obtaining a License File for the Bridge Server" section.
2. If virus-scanning software or Cisco Security Agent for Cisco Unity Bridge is installed on the Bridge server: Disable virus-scanning and Cisco Security Agent services. See the "Disabling Virus-Scanning and Cisco Security Agent Services" section.
3. Install Bridge software. See the "Installing Bridge Software" section.
4. Install the License File Wizard and the license file on the Bridge server. See the "Installing the License File Wizard and the License File" section.
5. If virus-scanning software or Cisco Security Agent for Cisco Unity Bridge is installed on the Bridge server: Re-enable virus-scanning and Cisco Security Agent services. See the "Re-enabling Virus-Scanning and Cisco Security Agent Services" section.
When you are finished with this chapter, return to "Overview of Mandatory Tasks for Installing the Cisco Unity Bridge" to continue installing the Bridge correctly.
Note The tasks in the overview list reference detailed instructions in the Cisco Unity Bridge Installation Guide and in other Bridge documentation. Follow the documentation for a successful installation.
Obtaining a License File for the Bridge Server
In Cisco Unity 4.0(3) and later with Bridge 3.0(1) and later, a license file is required for the Bridge server. In previous versions, a license file with Bridge ports enabled was required for the Cisco Unity server configured for Bridge Networking (referred to as the bridgehead server). As of Cisco Unity 4.0(3), a license file with Bridge ports enabled is not required on the Cisco Unity bridgehead server.
You obtain the license file for the Bridge server by completing registration information on Cisco.com. Shortly after registration, Cisco e-mails the license file. The e-mail contains instructions on how to save and store the file. The Cisco Unity Bridge Installation Guide alerts you when to install the license file later in the installation process.
The following information is required during registration:
•The MAC address (physical address) for the network interface card (NIC) in the Bridge server.
•The product authorization key (PAK), which appears on the sticker located on the front of the sleeve for the Cisco Unity Bridge CD.
Do the following two procedures in the order listed.
To Get the MAC Address of the Bridge Server
Step 1 Open a Command Prompt window on the Bridge server. (On the Windows Start menu, click Programs > Accessories > Command Prompt.)
Step 2 In the Command Prompt window, enter ipconfig /all, and press Enter.
Step 3 Write down the Physical Address value, excluding the hyphens, or save it to a file that you can access during online registration. (For example, if the physical address is 00-A1-B2-C3-D4-E5, record 00A1B2C3D4E5.)
If the server contains more than one NIC, one value will appear for each NIC. Use the value for the primary NIC.
Step 4 Close the Command Prompt window.
To Register and Obtain the License File
Step 1 Browse to the applicable registration site (URLs are case sensitive):
Step 2 Enter the PAK or software serial number, and click Submit.
Step 3 Follow the on-screen prompts.
Step 4 Shortly after registration, you will receive an e-mail with the Cisco Unity license files.
If license files are lost, it can take up to one business day to get another copy.
If you do not receive the license files within 1 hour, or to get another copy of a license file, call the Cisco Technical Assistance Center (TAC) and ask for the Licensing Team:
Or send e-mail to licensing@cisco.com.
You will need to provide information to verify Bridge ownership—for example, the purchase order number or the PAK (which appears on the sticker located on the front of the sleeve for the Cisco Unity Bridge CD).
Disabling Virus-Scanning and Cisco Security Agent Services
Note If virus-scanning software or Cisco Security Agent for Cisco Unity Bridge are not installed, skip this section.
You disable virus-scanning and Cisco Security Agent services so that they do not slow down the installation of software or cause the installation to fail. The Cisco Unity Bridge Installation Guide alerts you when to re-enable the services after all of the installation procedures that can be affected are complete.
To Disable and Stop Virus-Scanning and Cisco Security Agent Services
Step 1 Refer to the virus-scanning software documentation to determine the names of the virus-scanning services.
Step 2 On the Windows Start menu, click Programs > Administrative Tools > Services.
Step 3 Disable and stop each virus-scanning service and the Cisco Security Agent service:
a. In the right pane, double-click the service.
b. On the General tab, in the Startup Type list, click Disabled. This prevents the service from starting when you restart the server.
c. Click Stop to stop the service immediately.
d. Click OK to close the Properties dialog box.
Step 4 When the services have been disabled, close the Services MMC.
Installing Bridge Software
To Install Bridge Software
Step 1 Log on to the Bridge server by using an account that is a member of the local Administrators group.
Step 2 On the Cisco Unity Bridge CD or on the burned CD that contains the downloaded Bridge files, browse to the Bridge directory, and double-click Setup.exe.
Step 3 On the Welcome page, click Next.
Step 4 On the Choose the Model of Voice-Fax Card page, click the model of voice-fax card installed in the Bridge server or expansion chassis.
If Windows Server 2003 is installed on the Bridge server, you must install TR1034 voice-fax cards, and choose the option for TR1034 cards.
Caution Bridge Setup cannot detect which cards are installed in the Bridge server. If you choose the wrong model here, Bridge Setup may fail, and the Bridge will not function properly.
Step 5 Click Next.
Step 6 On the Choose the Location for Cisco Unity Bridge Files page, change the installation directory, if applicable. Note that you install the Bridge software on the logical drive, not on drive C.
Step 7 Click Next
Step 8 On the Country Selection page, click the country that matches the country version of the voice-fax card(s) in the Bridge server or expansion chassis.
Step 9 Click Next.
Step 10 If a device driver for TR114 cards was previously installed and if the server still contains TR114 cards, a message asks if you want to overwrite the existing service. Click Yes twice.
Step 11 On the Cisco Unity Bridge Installation Summary page, review your selections. If necessary, click Back to revise you selections, then return to this page.
Step 12 Click Next.
Step 13 If prompted, remove the Cisco Unity Bridge disc from the CD-ROM drive.
Step 14 Click OK to restart the server.
Installing the License File Wizard and the License File
This section contains two procedures. Do them in the order listed.
To Install the License File Wizard and the License File
Step 1 On the Cisco Unity Bridge CD, browse to the BridgeLicenseSetup directory.
Step 2 Run Setup.exe, and install the Cisco Unity Bridge License File wizard to the directory of your choice.
Step 3 On the Bridge server, on the Windows Start menu, click Programs > Cisco Unity Bridge License File Wizard.
Step 4 Follow the on-screen prompts to install the license file that you obtained previously.
After you install the Bridge license file, you need to restart the Unity Bridge service for the license settings to take effect.
To Restart the Unity Bridge Service
Step 1 On the Windows Start menu, click Programs > Administrative Tools > Services.
Step 2 In the right pane of the Services MMC, double-click Unity Bridge.
Step 3 Click Stop and wait for the service to stop.
Step 4 Click Start and wait for the service to restart.
Step 5 Close the Services MMC.
Re-enabling Virus-Scanning and Cisco Security Agent Services
Note If virus-scanning software or Cisco Security Agent for Cisco Unity Bridge are not installed, skip this section.
You re-enable virus-scanning and Cisco Security Agent services now that all of the software installations that could have been affected if the services were running are complete.
To Re-enable and Start Virus-Scanning and Cisco Security Agent Services
Step 1 Refer to the virus-scanning software documentation to determine the names of the virus-scanning services.
Step 2 On the Windows Start menu, click Programs > Administrative Tools > Services.
Step 3 Re-enable and start each virus-scanning service and the Cisco Security Agent service:
a. In the right pane, double-click the service.
b. On the General tab, in the Startup Type list, click Automatic to re-enable the service.
c. Click Start to start the service.
d. Click OK to close the Properties dialog box.
Step 4 When the services have been re-enabled, close the Services MMC.
