Table Of Contents
Preface
Introduction
Document Objective
Audience
Document Change History
Document Conventions
Documentation Suite
Obtaining Documentation
Cisco.com
Documentation CD-ROM
Ordering Documentation
Documentation Feedback
Obtaining Technical Assistance
Cisco TAC Website
Opening a TAC Case
TAC Case Priority Definitions
Obtaining Additional Publications and Information
Preface
Revised: December 10, 2008, OL-4495-07
Introduction
This preface describes the objectives, audience, organization, and conventions of this document and explains how to find additional information on related Cisco products and services.
Document Objective
This guide provides instructions for operating, and maintaining the Cisco BTS 10200 Softswitch for release 4.5.1. You should read the other documentation supplied with your system before using this guide. A complete list of these documents is included in the Documentation Suite section of this guide.
Audience
This guide is intended for system administrators, system operators, and system technicians.
•
The system administrator manages the host administrative functions, including configuring and maintaining system parameters, granting group and user IDs, and managing all Cisco MGC files and directories. The system administrator should have an in-depth knowledge of UNIX and a basic knowledge of data and telecommunications networking.
•The system technician should be familiar with telecommunication protocols, basic computer software operations, computer terminology and concepts, hierarchical file systems, common UNIX shell commands, log files, the configuration of telephony switching systems, the use of electrical and electronic telephony test equipment, and basic troubleshooting techniques.
Document Change History
describes the change history for this document.
Table 1 Document Change History
Release, Change Date
|
Subject
|
Change Summary
|
4.5.1, 11/24/2008
|
Chapter 5, Maintenance and Diagnostics for External Resources and updated Chapter 3, Changing Subscriber DN
|
•Added note on service states and provided additional information on changing the subscriber directory number
|
4.5.1,
8/4/2008
|
Chapter 6, Operations
|
•Added steps to change subscriber DN.
|
4.5.1,
6/12/2008
|
Chapter 6, Operations
|
•Added Oracle replication queue verification steps to "Archiving Your Database" section.
|
4.5.1,
10/13/2006
|
Chapter 6, Traffic Measurements
|
•Updated measurements tables.
•Updated the chapter with measurement data specification information.
|
4.5.1,
10/13/2006
|
Chapter 3, Operations
|
•Revised the "Displaying Active Call Information" section—Referred to the command input and output parameters in the CLI document, and included an example of a call-trace query display.
•Revised the "Creating an Archive" procedure.
•Revised value for target state in control command example.
|
4.5.1,
5/15/2006
|
Chapter 4, Maintaining the BTS 10200 Softswitch
|
•Updated the section "Checking Mirroring on the Disk": replaced the grep command with egrep, and added new examples.
•Added information on Active Call Information Display.
•Added information on Support of 30 OPCs.
•Added information on Call Forwarding Combination.
|
4.5.1,
5/15/2006
|
Chapter 6, Traffic Measurements
|
•Added information on Call Forwarding Combination measurements
•Updated measurements tables.
•Updated the chapter with measurement data specification information.
|
4.5.1, 5/15/2006
|
Chapter 5, Maintenance and Diagnostics for External Resources
|
•In the section "SS7 Trunk Termination Tests," added information on output fields for test=5.
•In the section "SS7 Trunk Termination Tests," added a note for diag ss7-trunk-termination test=7.
|
4.5.1,
5/15/2006
|
Chapter 4, Maintaining the BTS 10200 Softswitch
|
•Updated the section " EMS Database Backup" by removing reference to shared memory data from the CA/FS.
|
4.5.1, 2/212006
|
Chapter 5, Maintenance and Diagnostics for External Resources
|
•In the section "Trunk Terminations", added a note regarding using the control trunk termination command to control all trunk terminations for a particular CIC group to INS. The forced option brings the circuits to INS by using the reset procedure.
•In the section "SS7 Trunk Termination Tests," added information on output fields for test=5.
|
4.5.1,
2005
|
All Chapters
|
•Reorganized this Guide and updated information for the 4.5.1 release.
•Chapter 11, "Disaster Recovery Procedures" has been moved to the Cisco BTS 10200 Softswitch Troubleshooting Guide for Release 4.5.1.
|
Document Conventions
This section describes the directory structure in which the Cisco BTS 10200 Softswitch software is installed. Refer to the Cisco BTS 10200 Softswitch Release 4.5.1 Software Installation Guide for a more detailed description of configuring the Softswitch environment.
Note Refer to the Cisco BTS 10200 Softswitch Command Line Interface Reference Guide for a detailed description of all commands and tokens discussed in this document.
Typographic conventions used in this guide are shown in Table 2.
Table 2 Conventions Used in this Guide
Convention
|
Meaning
|
Description / Comments
|
Boldface
|
Commands and keywords you enter as shown.
|
offset-list
|
Italics
|
Variables for which you supply values.
|
command type interface
You replace the variable with specific information.
In contexts that do not allow italics, such as online help, arguments are enclosed in angle brackets (< >).
|
Square brackets ([ ])
|
Optional elements.
|
command [abc]
abc is optional (not required), but you can choose it.
|
Vertical bars ( | )
|
Separated alternative elements.
|
command [ abc | def ]
You can choose either abc or def, or neither, but not both.
|
Braces ({ })
|
Required choices.
|
command { abc | def }
You must choose either abc or def, but not both.
|
Braces and vertical bars within square brackets
([ { | } ])
|
A required choice within an optional element.
|
command [ abc { def | ghi } ]
You have three options:
nothing
abc def
abc ghi
|
Caret character (^)
|
Control key.
|
The key combinations ^D and Ctrl-D are equivalent: Both mean "hold down the Control key while you press the D key." Keys are indicated in capital letters and are not case sensitive.
|
A non-quoted set of characters
|
A string.
|
For example, when setting an SNMP community string to public, do not use quotation marks around the string; otherwise, the string will include the quotation marks.
|
System prompts
|
Denotes interactive sessions, indicates that the user enters commands at the prompt.
|
The system prompt indicates the current command mode. For example, the prompt Router (config) # indicates global configuration mode.
|
Screen font
|
Terminal sessions and information the system displays.
|
|
Angle brackets (< >)
|
Non-printing characters such as passwords.
|
|
Exclamation point (!) at the beginning of a line
|
A comment line.
|
Comments are sometimes displayed by the Cisco IOS software.
|
Caution Means
reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.
Timesaver Means reader may be able to save some time. Taking the action described could achieve a result in less time than might be achieved otherwise.
Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual.
Conventions used in the Cisco BTS 10200 Softswitch software are shown in Table 3.
Table 3 Data Type Conventions
Data Type
|
Definition
|
Example
|
Integer
|
A series of decimal digits from the set of 0 through 9 that represents a positive integer. An integer may have one or more leading zero digits (0) added to the left side to align the columns. Leading zeros are always valid as long as the number of digits is less than or equal to ten digits. Values of this type have a range of zero through 4294967295.
|
|
Signed integer
|
The same basic format as the integer but can be either positive or negative. When negative, it is preceded by the sign character (-). As with the integer data type, this data type can be as many as ten digits in length, not including the sign character. The value of this type has a range of minus 2147483647 through 2147483647.
|
|
Hexadecimal
|
A series of 16-based digits from the set of 0 through 9, a through f, or A through F. The hexadecimal number may have one or more leading zeros (0) added to the left side. For all hexadecimal values, the maximum size is 0xffffffff (eight hexadecimal digits).
|
|
Text
|
A series of alphanumeric characters from the ASCII character set, where defined. Tab, space, and double quote (" " ) characters cannot be used. Text can be as many as 255 characters; however, it is recommended that you limit the text to no more than 32 characters for readability.
|
|
String
|
A series of alphanumeric characters and white-space characters. A string is surrounded by double quotes (" "). Strings can be as many as 255 characters; however, it is recommended that you limit the strings to no more than 80 characters for readability.
|
"This is a descriptive
string."
|
Note Hexadecimal and integer fields in files may have different widths (numbers of characters) for column alignment.
Documentation Suite
The documents that make up the Cisco BTS 10200 Softswitch documentation set are listed in Table 4.
Table 4 Cisco BTS 10200 Softswitch Documentation
Functional Area
|
Publication
|
Description and Audience
|
Hardware Installation
|
Cisco BTS 1200 Softswitch Site Surveys and Cabling Procedures
|
Describes the hardware components of the Cisco BTS 10200 Softswitch. Includes detailed information on the environmental requirements for all the components. Also provides a checklist of the hardware you should have before starting the installation and a checklist of all the connections for the components.
The audience for these publications is the engineering personnel responsible for installing the components and verifying the hardware installation.
|
Software Release Notes
|
Cisco BTS 1200 Softswitch Software Release Notes for Release 4.5.1
|
Provides information that is specific to a particular release of the Cisco BTS 10200 Softswitch software.
The audience for these publications is the engineering personnel responsible for installing, configuring, and upgrading software for the respective solutions.
|
Software Installation
|
Cisco BTS 1200 Softswitch Release 4.5.1 Application Installation Procedures
|
Describes the steps necessary to install the software components of the Cisco BTS 10200 Softswitch.
The audience for this publication is the engineering personnel responsible for installing and configuring software for the Cisco BTS 10200 Softswitch.
|
Software Upgrade
|
Cisco BTS 1200 Softswitch Release 4.5.1 Software Upgrade Procedures
|
Describes the steps necessary to upgrade the software components of the Cisco BTS 10200 Softswitch from any previous release to Release 4.5.1.
The audience for this publication is the engineering personnel responsible for upgrading and configuring software for the Cisco BTS 10200 Softswitch.
|
Reference
|
Cisco BTS 1200 Softswitch Release 4.5.1 Command Line Interface Reference Guide
|
Provides reference information for the hardware and software of the Cisco BTS 10200 Softswitch.
The audience for this publication is the engineering personnel responsible for installing, configuring, operating, and upgrading the software for the respective components of the system.
|
Provisioning
|
Cisco BTS 10200 Softswitch Provisioning Guide
|
Provides procedures for provisioning your Cisco BTS 10200 Softswitch.
The audience for this document is Cisco BTS 10200 Softswitch users, network operators, and administrators.
|
Provisioning
|
Cisco BTS 10200 Softswitch Release 4.5.1 ISDN Provisioning and Troubleshooting Guide,
|
Describes ISDN Provisioning and Troubleshooting for the Cisco BTS 10200 Softswitch.
This document is intended for use by service provider management, system administration, and engineering personnel who are responsible for designing, installing, provisioning, and maintaining networks that use the Cisco BTS 10200 Softswitch.
|
Billing
|
Cisco BTS 1200 Softswitch Billing Interface Guide
|
Provides billing interface information for the Cisco BTS 10200 Softswitch software.
This guide is intended for network operators and administrators who have experience with telecommunications networks, protocols, and equipment and who have familiarity with data communications networks, protocols, and equipment.
|
Obtaining Documentation
Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation on the World Wide Web at this URL:
http://www.cisco.com/univercd/home/home.htm
You can access the Cisco website at this URL:
http://www.cisco.com
International Cisco websites can be accessed from this URL:
http://www.cisco.com/public/countries_languages.shtml
Documentation CD-ROM
Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.
Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:
http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_tool_launch.html
All users can order annual or quarterly subscriptions through the online Subscription Store:
http://www.cisco.com/go/subscription
Ordering Documentation
You can find instructions for ordering documentation at this URL:
http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm
You can order Cisco documentation in these ways:
•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:
http://www.cisco.com/en/US/partner/ordering/index.shtml
•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).
Documentation Feedback
You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.
You can send your comments in e-mail to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance.
Cisco TAC Website
The Cisco TAC website (http://www.cisco.com/tac) provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year.
Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:
http://tools.cisco.com/RPF/register/register.do
Opening a TAC Case
The online TAC Case Open Tool (http://www.cisco.com/tac/caseopen) is the fastest way to open P3 and P4 cases. (Your network is minimally impaired or you require product information). After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using these recommendations, your case will be assigned to a Cisco TAC engineer.
For P1 or P2 cases (your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.
To open a case by telephone, use one of the following numbers:
Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553-2447
For a complete listing of Cisco TAC contacts, go to this URL:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
TAC Case Priority Definitions
To ensure that all cases are reported in a standard format, Cisco has established case priority definitions.
Priority 1 (P1)—Your network is "down" or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Priority 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Priority 3 (P3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Priority 4 (P4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
Obtaining Additional Publications and Information
Information about Cisco products, technologies, and network solutions is available from various online and printed sources.
•The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:
http://www.cisco.com/en/US/products/products_catalog_links_launch.html
•Cisco Press publishes a wide range of networking publications. Cisco suggests these titles for new and experienced users: Internetworking Terms and Acronyms Dictionary, Internetworking Technology Handbook, Internetworking Troubleshooting Guide, and the Internetworking Design Guide. For current Cisco Press titles and other information, go to Cisco Press online at this URL:
http://www.ciscopress.com
•Packet magazine is the Cisco quarterly publication that provides the latest networking trends, technology breakthroughs, and Cisco products and solutions to help industry professionals get the most from their networking investment. Included are networking deployment and troubleshooting tips, configuration examples, customer case studies, tutorials and training, certification information, and links to numerous in-depth online resources. You can access Packet magazine at this URL:
http://www.cisco.com/go/packet
•iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet business strategies for executives. You can access iQ Magazine at this URL:
http://www.cisco.com/go/iqmagazine
•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:
http://www.cisco.com/en/US/about/ac123/ac147/about_cisco_the_internet_protocol_journal.html
•Training—Cisco offers world-class networking training. Current offerings in network training are listed at this URL:
http://www.cisco.com/en/US/learning/index.html
