Table Of Contents

Symbols - Numerics - A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - X - Z

Index

Symbols

! in route patterns 10-18

<None> calling search space 23-8

@ in route patterns 10-17

Numerics

1700 Series Routers 6-9, 6-11

1A and 2A cabling 3-23

2800 Series Routers 6-8, 6-11, 6-19, 6-23

3500 Series Video Gateways 4-38

3511 MCU 17-19

3515 MCU 17-19

3540 MCU 17-19

3545 MCU 17-19

3800 Series Routers 6-8, 6-11, 6-19, 6-23

4ESS 4-21, 4-22

508 conformance 2-29

5ESS 4-21, 4-22

7902G IP Phone 21-6

7905_7912 dial rules 10-12, 10-85

7905G IP Phone 21-6

7906G IP Phone 21-7

7910G+SW IP Phone 21-7

7910G IP Phone 21-7

7911G IP Phone 21-7

7912G IP Phone 21-7

7914 Expansion Module 21-11

7920 Wireless IP Phone 17-46, 21-12

7921G Wireless IP Phone 21-12

7921 Wireless IP Phone 17-46

7931G IP Phone 21-8

7936 IP Conference Station 21-18

7937G IP Conference Station 21-18

7940_7960_OTHER dial rules 10-12, 10-85

7940G IP Phone 21-8

7941G-GE IP Phone 21-8

7941G IP Phone 21-8

7942G IP Phone 21-8

7945G IP Phone 21-9

7960G IP Phone 21-9

7961G-GE IP Phone 21-10

7961G IP Phone 21-9

7962G IP Phone 21-10

7965G IP Phone 21-10

7970G IP Phone 21-10

7971G-GE IP Phone 21-11

7975G IP Phone 21-11

7985G IP Video Phone 21-21, 21-35

802.1s 3-4

802.1w 3-4, 3-6

802.3af PoE 3-22

9.@ route pattern 10-17

911 calls 10-70, 11-1

A

AA 14-1

AAR

dial plan considerations 10-28

for video calls 4-42, 17-7

for Voice over PSTN 2-11, 2-12

with Cisco Unity 13-6

with hunt pilot 10-102

abbreviated dialing 10-4

AC 1-7, 24-31

ac application user name 24-33

access codes 10-7, 10-30

access control list (ACL) 20-24, 20-26, 21-33

Access Control Server (ACS) 3-68, 21-16

accessibility of IP Telephony features 2-29

Access Layer 3-4

access point (AP) 3-62, 3-66, 21-12

ACF 10-53

ACL 20-24, 20-26, 21-33

ACS 3-68, 21-16

Active Directory (AD) 3-68, 18-10, 18-14, 18-16, 18-21

AD 3-68, 18-10, 18-14, 18-16, 18-21

Adaptive Security Appliance (ASA) 20-29, 20-31

addresses

Admission Request (ARQ) 10-53

flat 22-15

MAC 20-13

partitioned 22-13

resolution 10-53, 10-54

security 20-4

Address Resolution Protocol (ARP) 3-66, 20-20

Add Traffic Stream (ADDTS) 21-17

ADDTS 21-17

Admission Confirm (ACF) 10-53

Admission Reject (ARJ) 10-53

Admission Request (ARQ) 10-53

Advanced Encryption Standards (AES) 3-67

advanced formulas for bandwidth calculations 3-59

AES 3-67

AFT 11-19

agents for call processing 1-4, 2-17

ALI 11-4, 11-19

ALI Formatting Tool (AFT) 11-19

all trunks busy 11-11

alternate

endpoints 5-14

gatekeeper 5-14, 8-20

TFTP file locations 3-20

analog

gateways 4-6, 4-19, 4-31, 21-2

interface modules 21-2, 21-4

Analog Telephone Adaptor (ATA) 21-6, 21-25

ANI 4-18, 11-4, 11-6, 11-7

Annex M1 5-13

annunciator 6-19

answer supervision 11-11

antivirus 20-41

AP 3-62, 3-66, 21-12

Application ID for RSVP 3-45, 3-54, 9-27, 17-6

applications

Attendant Console 24-31

described 24-1

Extension Mobility 24-7, 24-31, 24-41, 24-52

for mobile users 25-1

for video telephony 17-43

general 1-7

IP Manager Assistant 24-13

IP Phone Services 24-2

security 20-40

sizing and scalability 8-13

third-party 1-1

Unified Communications Manager Assistant 24-13

WebDialer 24-42

application users 18-7

architecture

for Attendant Console 24-33

for Cisco Unified Communications Manager Assistant 24-17, 24-19

for directories 18-7

for Extension Mobility 24-9

for IP Phone Services 24-3

for IP Telephony 1-2

for Mobile Connect 25-12

for Mobile Voice Access 25-21

for WebDialer 24-44, 24-47

area code 10-30

ARJ 10-53

ARP 3-66, 20-20

ARQ 10-53

ASA 20-29, 20-31

Assistant Console 24-24

asynchronous H.323 client 17-25, 17-29

Asynchronous Transfer Mode (ATM) 2-5, 2-16, 3-31

ATA 21-6, 21-25

ATM 2-5, 2-16, 3-31

Attendant Console (AC) 1-7, 17-45, 24-31

attributes for directory data 18-12

audio-only calls 17-7

Audio Server 15-24

audio sources 7-3, 7-9

authentication

of phones 3-67, 20-10, 21-13

of users 18-10, 18-18

open 21-14

shared key 21-14

auto-detection 8-26

AutoGenerated.txt directory file 24-37

automated alternate routing (AAR)

dial plan considerations 10-28

for video calls 4-42, 17-7

for Voice over PSTN 2-11, 2-12

with Cisco Unity 13-6

with hunt pilot 10-102

automated attendant (AA) 14-1

Automatic Location Identification (ALI) 11-4, 11-19

Automatic Number Identification (ANI) 4-18, 11-4, 11-6, 11-7

AUTO negotiate 3-23

AVVID XML Layer (AXL) 25-1

AXL 25-1

B

BackboneFast 3-6

bandwidth

advanced formulas 3-59

best-effort 3-30

call control traffic 3-57, 3-58, 3-61

consumption 3-47, 3-50

for Cisco Unified MeetingPlace 15-8

for Cisco Unified MeetingPlace Express 16-12

for Cisco Unity 13-5

for RSVP 3-53, 3-59

for screen sharing 16-12

for shared line appearances 3-60

for virtual tie lines 3-61

for web applications 16-12

for wireless networks 3-70

general rule 2-19

guaranteed 3-30

management of 9-14

provisioning 3-27, 3-30, 3-47

request for 5-14

requirements for call admission control 9-13

requirements for gatekeepers 9-14

voice class requirements 3-34

basic IP phones 21-6

B-Channel 4-45

beacons 3-67

Bearer Capabilities Information Element (bearer-caps) 4-48

bearer-caps command 4-48

bearer traffic 3-49, 3-53

benefits of

distributed call processing 2-16

single-site deployment 2-3

best-effort bandwidth 3-30

best practices for

call admission control 9-2

centralized call processing 2-6

Cisco Unified Communications Manager Express (UnifiedCME) 8-29

Cisco Unity Express (CUE) 14-10

distributed call processing 2-16

fax support 4-28

IP-to-IP gateway 8-34, 9-30

LDAP synchronization 18-16

line/device approach to building classes of service 10-95

modem support 4-31

music on hold 7-8

RSVP 3-47

single-site deployment 2-3

WAN design 3-28

BHCA 2-24, 4-2, 10-104

BHCC 10-104

bill-to number (BTN) 11-4

binding of channels 4-45

BLF 23-6

border element 5-4

BPDU 3-6

branch office router 7-16

bridge protocol data unit (BPDU) 3-6

BTN 11-4

built-in conferencing 6-10

bump in the wire 20-34

bursting 3-36

bursty traffic 4-2

business IP phones 21-7

busy hour call attempts (BHCA) 2-24, 4-2, 10-104

busy hour call completions (BHCC) 10-104

busy lamp field (BLF) 23-6

busy-out channels 4-45

C

C5421 chipset 6-5

C542 chipset 6-6

C549 chipset 6-5

C5510 chipset 6-4

cabling

Category 3 3-23

IBM type 1A and 2A 3-23

CAC (see call admission control)

calculations for server capacities 8-16

call admission control

bandwidth management 9-14

bandwidth requirements 9-13

best practices 9-2

centralized call processing 9-37, 9-41, 9-46, 9-52

components 9-12

described 9-1

design considerations 9-36

distributed call processing 9-38, 9-43, 9-49, 9-55

elements 9-12

for Cisco Unified MeetingPlace 15-8

for Cisco Unified MeetingPlace Express 16-12

for Cisco Unified MeetingPlace Video 15-13

for music on hold 7-15

for wireless access points 21-17

gatekeeper 8-16, 9-14, 10-51

locations 17-6

migration from static locations to RSVP 9-25

moving devices to a new location 11-13, 22-2

MPLS 9-11

regions 17-3

RSVP 3-46

RSVP-enabled locations 9-16

static locations 9-12

topologies 9-36

topology-aware 9-7

topology-unaware 9-3

callback

for emergency services 11-7, 11-14

from the PSAP 11-7, 11-14

call control traffic 3-57, 3-61

call detail record (CDR) 2-21

call flows

Cisco Unified MeetingPlace Video 15-20

media hold 7-27

music on hold 7-5, 7-20, 7-23

calling line ID (CLID) 4-18, 10-19

calling party number (CPN) 11-4

calling privileges 10-21, 10-60

calling restrictions 10-21, 10-60

calling search spaces 10-21, 10-23, 10-71, 10-90, 10-94, 23-8

call management record (CMR) 2-21

CallManager (see Unified CM)

call processing

agents 1-4, 2-17

centralized 2-3, 9-37, 9-41, 9-46, 9-52, 13-13, 13-14

distributed 2-14, 9-38, 9-49, 9-55

distributed deployments 9-43

guidelines 8-1

hardware platforms 8-2

redundancy 4-7, 8-8

subscriber server 8-7

with gatekeeper 8-16

call-related traffic 3-61

call routing for emergency calls 11-18

calls

911 11-1

audio-only 17-7

classification of 10-19

coverage of 10-101

emergency 10-70

flow between clusters 17-9

flows for Cisco Unified MeetingPlace Video 15-20

forwarding 10-25, 10-97

H.323 5-13

history 23-7

hold 7-6

inbound 4-40, 4-45, 10-70, 10-76, 10-83

load balancing 5-8

media hold 7-27

music on hold 7-1

number of calls per DSP resource 6-4, 6-5, 6-6

outbound 4-41, 4-46, 5-8, 10-70, 10-74, 10-80

per second (cps) 4-2

pickup at desk phone 25-7

pickup at remote destination phone 25-8

preservation of 4-15

privileges 10-21

restrictions 10-60

routing 4-40, 4-41, 10-15, 10-48, 10-51, 11-18

scenarios 17-8

signaling 4-47, 4-48

simultaneous 4-1

speed of 3-52

types supported 17-2

within a cluster 10-70, 10-74, 10-79

CAM 20-13

CAMA 11-5

campus

access switch 3-3

infrastructure requirements 3-1

cancellation of echo 4-29

CanMapAlias 5-14

capacity planning for

music on hold 7-12, 7-13

UnifiedCM servers 8-14, 8-16

wireless networks 21-14

Capacity Tool 8-14, 8-16

CAR 2-21

Category 3 cabling 3-23

CCA 3-67

CDP 20-11, 21-18

CDR 2-21

CDR Analysis and Reporting (CAR) database 2-21

Centralized Automatic Message Accounting (CAMA) 11-5

centralized call processing

call admission control 9-37, 9-41, 9-46, 9-52

call coverage 10-102

centralized messaging 13-13

deployment model 2-3

distributed messaging 13-14

hunt lists 10-102

Voice over the PSTN 2-11

centralized gatekeeper deployment 10-55

centralized messaging 13-2, 13-13, 13-17, 13-22

centralized TFTP services 3-18, 3-19

channels

binding 4-45

for video calls 4-45

for wireless devices 3-64

rollover 4-45

chipsets

C542 6-6

C5421 6-5

C549 6-5

C5510 6-4

CIF 21-23

CIR 3-36

Cisco Centralized Key Management (Cisco CKM) 21-14, 21-16

Cisco Discovery Protocol (CDP) 20-11, 21-18

Cisco Emergency Responder (ER) 11-9, 11-12, 17-43

Cisco IOS

calling privileges 10-60

call routing 10-48, 10-51

classes of service 10-98

digit manipulation 10-62

DSP resources supported 6-4, 6-5, 6-6

gatekeeper 17-21

gateways 4-33, 4-35

minimum release required 21-4

software MTP 6-19

CiscoIP Communicator 21-29, 21-39

CiscoIP Conference Station 21-25

Cisco IP Phone Messenger (IPPM) 23-20

CiscoIP SoftPhone 11-13, 17-45, 21-39

CiscoIP Voice Media Streaming Application 6-19

Cisco LEAP 3-68, 21-13, 21-14

Cisco Messaging Interface (CMI) 12-2

Cisco Multimedia Conference Manager (MCM) 5-14, 17-34

Cisco Security Agent 20-40

Cisco Unified Border Element 5-4

Cisco Unified Communications Manager (see Unified CM)

Cisco Unified Communications Manager Assistant (UnifiedCM Assistant) 1-7, 17-44

Cisco Unified Communications Manager Express (UnifiedCME) 2-7, 2-17, 8-26

Cisco Unified Contact Center (UnifiedCC) 17-44

Cisco Unified IP Conference Station 21-18

Cisco Unified IPIVR 17-20, 17-44

Cisco Unified MeetingPlace 15-1, 17-45

Cisco Unified MeetingPlace Express 16-1

Cisco Unified MeetingPlace Video 15-11

Cisco Unified Mobility (see Mobility)

Cisco Unified Personal Communicator 21-11, 21-29, 23-25

Cisco Unified Presence 23-1, 23-9

Cisco Unified Video Advantage

classification of traffic 21-33

described 17-1, 21-18

QoS recommendations 21-29

CiscoUnifiedWireless IP Phone 7920 17-46

CiscoUnifiedWireless IP Phone 7921 17-46

Cisco Unity 13-1

Cisco Unity Express (CUE) 14-1

Cisco Unity Personal Assistant (CPCA) 13-2

Cisco Unity Telephony Integration Manager (UTIM) 13-10, 13-12

CKM 21-14, 21-16

classes of service for users 10-87, 10-91, 10-98, 22-7

classification of

calls 10-19

traffic 3-3, 3-25, 3-69, 15-8, 15-14, 16-13, 21-23, 21-24, 21-33

class of restriction (COR) 10-60, 10-98

Class of Service (CoS) 3-3, 21-25

clear channel assessment (CCA) 3-67

CLEC 11-3

CLID 4-18, 10-19

Client Matter Code (CMC) 10-20

clients

H.323 17-25

zones 17-33

clipping 2-6

clocking source for fax/modem support 4-35

clustering over the WAN

Cisco Unity 13-17, 13-19

described 2-18

failover with Cisco Unity 13-20

local failover 2-22

MeetingPlace Express 16-8

music on hold 7-20

remote failover 2-28

troubleshooting 2-22

WAN considerations 2-18

clusters

co-located 9-53

design guidelines 8-2

Emergency Responder (ER) 11-18, 11-19

for presence servers 23-10

for UnifiedCM 8-2

multiple, for Cisco Unity 13-8

redundancy 8-9

services 8-4

clusterwide parameters 9-23

CMC 10-20

CMI 12-2

CMM 7-3, 21-5

CMR 2-21

codecs

complexity modes 6-2

flex mode 6-2

for music on hold 7-8

for video telephony 21-21

low bit-rate (LBR) 6-26

pass-through 9-22

supported by complexity mode 6-3

supported by endpoint devices 17-4, 21-23

types 7-3

collaboration

capabilities 1-6

solutions 17-45

co-located

DHCP server 3-13

UnifiedCM clusters 9-53

COM 18-3

combined deployment models for messaging 13-16

Committed Information Rate (CIR) 3-36

Common Intermediate Format (CIF) 21-23

Communication Media Module (CMM) 7-3, 21-5

Communications Manager (see Unified CM)

Communicator 21-11, 21-12, 21-29, 21-39, 23-25

competitive local exchange carrier (CLEC) 11-3

complexity modes for codecs 6-2

Component Object Model (COM) 18-3

components of

Cisco Unified MeetingPlace 15-1

Device Mobility 22-3

IP Video Telephony 17-1

messaging system 13-4

presence 23-2

compressed Real-Time Transport Protocol (cRTP) 3-31, 3-34

Computer Telephony Integration (CTI) 8-12, 14-2, 17-2, 17-43

Conference Station 21-18, 21-25

conferencing

built-in resource 6-10

capabilities 1-6

described 6-7

hardware resources 6-8, 6-9

MeetingPlace 1-6

MeetingPlace Express 16-1

resources 6-7, 17-12, 17-20

rich media 1-1

software resources 6-8

video 15-22

configuration examples for

access control list (ACL) 20-25, 20-27

ATA 188 and IP phones 21-25

DHCP snooping 20-18

Dynamic ARP Inspection 20-21

endpoint gatekeeper 17-40

fax/modem support 4-33, 4-35

firewalls 20-36, 20-38

gatekeeper 8-16

IP Source Guard 20-23

IP-to-IP gateways 9-32

lobby phone security 20-42

QoS 21-23

software-based endpoints 21-29

switch port security 20-15

UnifiedCME 8-26

VG224 gateways 21-24

VG248 gateways 21-24

via-zone gatekeepers 9-32

Wireless IP Phones 21-31

zones 17-32

conformance with Section 508 2-29

connectivity options for the WAN 2-5, 2-16

console

for attendants 17-45, 24-31

for UnifiedCMAssistant assistant 24-24

Contact Center 1-1, 17-44

contact center traffic patterns 4-3

content-addressable memory (CAM) 20-13

continuous meeting server 15-24

continuous-presence conference view 17-13

control signaling 3-57, 3-61

COR 10-60, 10-98

Core Layer 3-9

co-resident

DHCP 3-14

MoH 7-3

core switch 3-3

CorporateDirectory.txt directory file 24-37

CoS 3-3, 21-25

coverage of calls 10-101

CPCA 13-2

CPN 11-4

cps 4-2

CPU utilization in gateways 4-5

cRTP 3-31, 3-34

CTI 8-12, 14-2, 17-2, 17-43

CTI Manager 8-4, 8-12

CTI-QBE 14-2

CTI route points 6-18

CUE 14-1

customer contact 1-1

cutover 19-1, 19-2

D

DAI 20-19, 20-20

database replication 8-4

database synchronization for UnifiedCM 18-23

data center 3-10, 20-39

delay

of packets 2-18, 2-21, 4-28, 4-31

variation (jitter) 4-28, 4-31

Delayed Offer 5-15

Delivery Traffic Indicator Message (DTIM) 3-65

Demilitarized Zone (DMZ) 15-6, 16-9, 20-45

deployment models

clustering over the WAN 2-18, 7-20, 16-8

combined for messaging 13-16

described 2-1

DHCP 3-13

for Cisco Unity 13-2

for Cisco Unity Express 14-2

for presence servers 23-12

for UnifiedCME 8-29

for Unified MeetingPlace 15-3

for Unified MeetingPlace Express 16-4

multisite dial plan 10-65

multisite WAN with centralized call processing 2-3, 6-26, 7-15, 10-102, 16-6

multisite WAN with distributed call processing 2-14, 6-27, 7-19, 10-66, 10-103, 16-7

music on hold 7-14

single site 2-1, 6-25, 7-14, 15-3, 16-5

voice over the PSTN 2-11

desk phone pickup 25-7

desktop application for Attendant Console 24-36

desktop phones 21-6

destination of a call 10-29

device mobility

described 22-1

dial plan 22-7, 22-11

feature components and operation 22-3

Group 22-3

Info 22-3

operation flowchart 22-6

parameter settings 22-4

Physical Location 22-3

using a VPN 22-16

devices

hunt list 10-104

limits per server 8-16

line group 10-46

mobility 11-13

mobility of 22-2

pools 2-23, 2-28

route group 10-21

DFS 3-64

DHCP

binding information 20-19

deployment options 3-13

described 3-11

lease times 3-12

Option 150 3-12

servers 3-14

Snooping 20-15, 20-19

starvation attack 20-17

dialed pattern recognition 10-3, 10-85

dial-in conferences 17-20

dial peers 10-48, 10-60, 10-62

dial plan

911 calls 11-1

abbreviated dialing 10-4

access codes 10-7

approaches to 10-67

calling privileges 10-21, 10-60

calling search space 10-90, 10-94

call routing 10-15

classes of service 10-87, 10-91, 10-98, 22-7

design considerations 10-64, 22-7

device mobility 22-7

dial peers 10-48, 10-60, 10-62

distribution of digits 10-5

elements 10-8

emergency call string 11-10

Extension Mobility 10-34, 10-90, 10-95

for Cisco Unified MeetingPlace Video 15-22

for Device Mobility 22-7, 22-11

for distributed call processing 10-66

for multisite deployments 10-65

for UnifiedCM Assistant 24-20

for Voice over PSTN 2-13

functions 10-1

hunt lists 10-43, 10-45

international calls 10-18

line groups 10-43, 10-45

number of digits 10-4

on-net vs. off-net 10-3

overlapping extensions 10-4, 10-71

partitions 10-90, 10-94

planning considerations 10-2, 10-7

shared line appearance 11-14

site codes 10-6

string length 10-4

uniform on-net dialing 10-4, 10-69, 22-11

variable length on-net dialing 10-6, 10-71, 10-76, 22-13, 22-15

voicemail 10-71, 10-76, 10-83

dial rules 10-9, 10-11, 10-12, 10-85

DID 4-18, 11-4

differential threshold 21-16

differentiated services code point (DSCP) 3-3, 3-32

different versions of UnifiedCM in the same cluster 3-19

digital gateways 4-6, 4-20, 4-31

Digital PBX Adapter (DPA) 12-4, 12-7

digital set emulation (DSE) 12-4

digital signal processor (see DSP resources)

digit manipulation 4-40, 10-18, 10-27, 10-62

Direct Inward Dial (DID) 4-18, 11-4

directories

access 18-3

architecture 18-7

attributes 18-12

authentication of users 18-10, 18-18, 18-23

filters for importing user data 18-23

for Attendant Console 24-37

for UnifiedCM Assistant 24-24

integration with Cisco Unified MeetingPlace 15-9

integration with Cisco Unified MeetingPlace Express 16-14

integration with IP telephony system 18-1, 18-2

integration with UnifiedCM4.x 18-6

integration with UnifiedCM5.0 18-5

LDAP 18-1

schema 18-1

search base 18-12

security 18-15

sn attribute 18-10

synchronization 18-10, 18-23

UserID 18-10

directory gatekeeper 8-23, 10-58

directory number (DN) 10-104

disaster recovery 15-24

distributed call processing 2-14, 9-38, 9-43, 9-49, 9-55, 10-103

distributed gatekeeper deployment 10-57

distributed messaging 13-3, 13-14, 13-19

Distribution Layer 3-7

distribution of digits in a dial plan 10-5

DMZ 15-6, 16-9, 20-45

DN 10-104

DNS 3-10

Domain Name System (DNS) 3-10

Domino Unified Communications Services (DUC) 13-2

DPA 12-4, 12-7

DSCP 3-3, 3-32

DSE 12-4

DSP resources

C5421 chipset 6-5

C542 chipset 6-6

C549 chipset 6-5

C5510 chipset 6-4

calculations 6-24

described 6-2

for voice termination 6-3

in multisite deployment model 2-4, 2-15

in single-site deployment model 2-1

number of calls 6-4, 6-5, 6-6

PVDM 6-22

DTIM 3-65

DTMF 4-7, 4-10, 5-14, 5-15, 6-12, 6-14, 16-4

DTPC 3-66

dual conference servers 15-24

dual-mode configuration 3-19

dual PBX integration 12-5, 12-7

dual tone multifrequency (DTMF) 4-7, 4-10, 5-14, 5-15, 6-12, 6-14, 16-4

DUC 13-2

dynamic ANI interface 11-7

Dynamic ARP Inspection (DAI) 20-19, 20-20

Dynamic Frequency Selection (DFS) 3-64

Dynamic Host Configuration Protocol (DHCP) 3-11, 20-15, 20-17, 20-19

Dynamic Transmit Power Control (DTPC) 3-66

E

E.164 address 10-80, 10-81, 11-4, 11-7

E911 11-1, 11-3

EAP 3-67, 3-68

EAP-FAST 3-67, 21-13

Early Media 5-16

Early Offer 5-15

echo cancellation 4-29

ECM 4-29

ECS 17-2

efficiency of links 3-34

elements of a dial plan 10-8

ELIN 11-6, 11-7

EM (see Extension Mobility)

emergency calls 10-70

emergency call string 11-10

emergency location identification number (ELIN) 11-6, 11-7

Emergency Responder (ER) 10-70, 11-9, 11-12, 17-43

emergency response location (ERL) 11-6, 11-7, 11-13

emergency services 11-1

EMP 17-12

Empty Capabilities Set (ECS) 17-2

encryption

for phones 20-10

for signaling 3-58, 3-59

endpoints

alternate 5-14

analog gateways 21-2

codecs supported 17-4

defined 1-5

directory access 18-3

features 21-39

gatekeeper 17-22, 17-25

gatekeeper output 8-23

gatekeeper registration 8-23

H.323 21-37

H.323 clients 17-25

hiding IP addresses 6-28

line group devices 10-46

SCCP 21-18

SIP 21-37

software-based 1-5, 21-11, 21-29

Sony 21-22

supplementary services 6-17

Tandberg 21-22, 21-36

time to live 17-39

types of 21-1

video 1-5, 15-15, 17-1, 21-18, 21-33

wireless 1-6, 21-12

end users 18-7, 23-3

Enhanced Media Processor (EMP) 17-12

Enterprise Dial Tone (see Mobile Voice Access)

Enterprise MCM 8-16

equations for calculating

bandwidth 3-57, 3-59

calling search spaces 10-90, 10-94

music on hold server capacity 7-12

partitions 10-90, 10-94

ER 10-70, 11-12, 17-43

ERL 11-6, 11-7, 11-13

Error Correction Mode (ECM) 4-29

error rate 2-21

ettercap virus 20-20

example configurations 17-32, 17-40

executive IP phones 21-10

Expansion Module 7914 21-11

Extensible Authentication Protocol (EAP) 3-67, 3-68, 21-13

Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST) 3-67, 21-13

Extension Mobility (EM)

described 1-7, 24-7

dial plan 10-34, 10-90, <