Cisco Unified Contact Center Enterprise 7.5 Solution Reference Network Design (SRND)



Cisco Unified Contact Center Enterprise 7.5 Solution Reference Network Design (SRND) Preface Architecture Overview Deployment Models Design Considerations for High Availability Unified Contact Center Enterprise Desktop Cisco Unified Outbound Dialer Cisco Unified Mobile Agent Cisco Unified Expert Advisor Option Securing Unified CCE Sizing Call Center Resources Sizing Unified CCE Components and Servers Sizing Cisco Unified Communications Manager Servers Bandwidth Provisioning and QoS Considerations Cisco Unified Contact Center Management Portal Glossary Index	Cisco Unified Contact Center Enterprise 7.5 Solution Reference Network Design (SRND) This document provides design considerations and guidelines for deploying Cisco Unified Contact Center Enterprise (Unified CCE) solutions. Click the links on the left to view the individual chapters in HTML format. Download the complete book (PDF - 9 MB)
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