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Cisco Aironet 1200 Series

Release Notes for Cisco Aironet 350, 1100, 1130AG, 1200, and 1230AG Series Access Points for Cisco IOS Release 12.3(2)JA6

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Table Of Contents

Release Notes for Cisco Aironet 350, 1100, 1130AG, 1200, and 1230AG Series Access Points for Cisco IOS Release 12.3(2)JA6

Contents

Introduction

System Requirements

Finding the IOS Software Version

Upgrading to a New Software Release

Disable Radios to Prevent Unexpected Reboot When Upgrading System Software

Converting to Cisco IOS Software

Some Fields Not Updated During Upgrade to IOS Software

Updates to Existing Features

New Features

Support for Cisco Aironet 1230AG and 1130AG Series Access Points

Support for Cisco Aironet IEEE 802.11a Radio Part Numbers AIR-RM21A and AIR-RM22A

HTTPS - HTTP with SSL 3.0

AES-CCMP

IEEE 802.1X Local Authentication Service for EAP-FAST

Wi-Fi Multimedia (WMM) Required Elements

VLAN Assignment By Name

Microsoft WPS IE SSIDL

HTTP Web Server v1.1

IP-Redirect

Installation Notes

Installation in Environmental Air Space

Power Considerations

Use Only One Power Option

Configuring Power for 1130AG Access Points

Operating 5-GHz Radio Requires Power Injector, Power Module, or Catalyst 3550-24 PWR Switch

Access Point Requires 1200 Series Universal Power Supply and Power Injector

Unpowered 1100 Series Access Points Cause Loopback When Connected to Switches Without Loopback Detection

Antenna Installation

Important Notes

Default Username and Password Are Cisco

Proxy Mobile-IP Feature Removed from This Release

AIR-RM21A/AIR-RM22A Radio Modules Usually Set to Max Transmit Power

New Express Security Page Simplifies Security Setup

GRE Tunnelling Through WLSM Sometimes Requires MTU Setting Adjustments

TACACS+ and DHCP IP Address Sometimes Locks Out Administrators

Access Points Do Not Support Loopback Interface

Non-Cisco Aironet 802.11g Clients Might Require Firmware Upgrade

Throughput Option for 802.11g Radio Blocks Association by 802.11b Clients

Transmit Power Set to Maximum When You Install 802.11g Radio

Use Auto for Ethernet Duplex and Speed Settings

Use force-reload Option with archive download-sw Command

Radio MAC Address Appears in ACU

Radio MAC Address Appears in Access Point Event Log

Mask Field on IP Filters Page Behaves the Same As in CLI

Repeater Access Points Running IOS Software Cannot Associate to Parent Access Points Running VxWorks

Repeater Access Points Cannot Be Configured as WDS Access Points

Crossover Cable Sometimes Needed When Ethernet Speed and Duplex Set to Fixed on 1100 Series Access Points

Cannot Perform Link Tests on Non-Cisco Aironet Client Devices and on Cisco Aironet 802.11g Client Devices

System Software Upgrade Sometimes Fails Using Microsoft Internet Explorer 5.01 SP2

1100 Series Access Points with Boot Loader Version 12.2(4)JA Boot into Monitor Mode

Corrupt EAP Packet Sometimes Causes Error Message

When Cipher is TKIP Only, Key Management Must Be Enabled

Cisco CKM Supports Spectralink Phones

Non-Cisco Aironet Clients Sometimes Fail 802.1x Authentication

Microsoft Patch Fixes WPA Authentication Delay

Linksys Driver Fixes Bug CSCed60301

Pings and Link Tests Sometimes Fail to Clients with both Wired and Wireless Network Connections

Layer 3 Mobility Not Supported on Repeaters and Workgroup Bridges

WLSM Required for Layer 3 Mobility

Change to Default IP Address Behavior

Caveats

Open Caveats

Resolved Caveats in Cisco IOS Release 12.3(2)JA6

Resolved Caveats in Cisco IOS Release 12.3(2)JA5

Resolved Caveats in Cisco IOS Release 12.3(2)JA2

If You Need More Information

Troubleshooting

Related Documentation

Obtaining Documentation

Cisco.com

Product Documentation DVD

Ordering Documentation

Documentation Feedback

Cisco Product Security Overview

Reporting Security Problems in Cisco Products

Obtaining Technical Assistance

Cisco Technical Support & Documentation Website

Submitting a Service Request

Definitions of Service Request Severity

Obtaining Additional Publications and Information


Release Notes for Cisco Aironet 350, 1100, 1130AG, 1200, and 1230AG Series Access Points for Cisco IOS Release 12.3(2)JA6

April 3, 2006

These release notes describe caveats for Cisco IOS Release 12.3(2)JA6. They also provide important information about Cisco Aironet 350, 1100, 1130AG, 1200, and 1230AG series access points.

Contents

These release notes contain the following sections:

•Introduction

•System Requirements

•Updates to Existing Features

•New Features

•Installation Notes

•Important Notes

•Caveats

•Troubleshooting

•Related Documentation

•Obtaining Documentation

•Documentation Feedback

•Cisco Product Security Overview

•Obtaining Technical Assistance

•Obtaining Additional Publications and Information

Introduction

The Cisco Aironet Access Point is a wireless LAN transceiver that acts as the connection point between wireless and wired networks or as the center point of a standalone wireless network. In large installations, the roaming functionality provided by multiple access points enables wireless users to move freely throughout the facility while maintaining uninterrupted access to the network.

You can configure and monitor 350, 1100, and 1200 series access points using the command-line interface (CLI), the web-browser interface, or Simple Network Management Protocol (SNMP).

System Requirements

You can install Cisco IOS Release 12.3(2)JA6 on all 1100 series access points, 1130AG access points, 1200 series access points, and on 1230AG access points.

Note Software upgrades fail when you use the web-browser interface to install Cisco IOS Release 12.3(2)JA6 on 1200 series access points. The image size exceeds the access point's 4-MB restriction for software upgrades. Use TFTP to upgrade your 1200 series access point to this release. For complete instructions on using TFTP to upgrade access point software, see the "Working with Software Images" section in the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points. Click this link to browse to that document:
http://www.cisco.com/univercd/cc/td/doc/product/wireless/airo1100/accsspts/i1232ja/i1232sc/index.htm

You can also install this release on 350 and 1200 series access points that have been converted to run Cisco IOS software. You can tell whether an access point runs VxWorks or Cisco IOS software by looking at the GUI: the GUI on an access point running VxWorks has a yellow and red color scheme, and the GUI on an access point running Cisco IOS software has a green, light-green, and black color scheme.

Your 350 series access point must run one of these VxWorks versions before you can convert to IOS software: 12.03T, 12.02T1, 12.01T1, 11.23T, or 11.21. Your 1200 series access point must run one of these VxWorks versions before you can convert to IOS software: 12.03T, 12.02T1, 12.01T1, 12.00T, 11.56, or 11.54T. If your access point runs version 12.04, you must downgrade to a supported VxWorks version before upgrading to IOS software.

The conversion upgrade image for 350 series access points installs Cisco IOS Release 12.2(13)JA1 on your 350 series access point. The conversion upgrade image for 1200 series access points installs Cisco IOS Release 12.2(13)JA2 on your 1200 series access point.

Note Cisco Aironet 340 Series Access Points do not support IOS software. Do not attempt to load an IOS image on 340 series access points or on 350 and 1200 series access points that have not been converted.

Finding the IOS Software Version

To find the version of IOS software running on your access point, use a Telnet session to log into the access point and enter the show version EXEC command. This example shows command output from an access point running Cisco IOS Release 12.2(15)JA: 

ap1200>show version

Cisco Internetwork Operating System Software

IOS (tm) C1200 Software (C1200-K9W7-M), Version 12.2(15)JA

Copyright (c) 1986-2004 by Cisco Systems, Inc.

On access points running IOS software, you can also find the software version on the System Software Version page in the access point's web-browser interface. If your access point does not run IOS software, the software version appears at the top left of most pages in the web-browser interface.

Upgrading to a New Software Release

For instructions on installing access point software:

Step 1 Follow this link to the Cisco home page:

http://www.cisco.com

Step 2 Click Technical Support and Documentation. The Technical Support and Documentation page appears.

Step 3 Click Documentation.

Step 4 Click Wireless. The Wireless Support Resources page appears.

Step 5 Scroll down to the Wireless LAN Access section.

Step 6 Select the access point model for which you need the information. The Introduction page for the model you selected appears.

Step 7 Under the Configure section, click Configuration Guides. A list of configuration documents appears.

Step 8 Click Cisco IOS Software Configuration Guide for Cisco Aironet Access Points, 12.3(2)JA.

Step 9 Navigate to the Managing Firmware and Software chapter.

For information on Cisco IOS software, click this link to browse to the Cisco IOS Software Center on Cisco.com:

http://www.cisco.com/public/sw-center/sw-ios.shtml

An IOS Upgrade Planner is available on cisco.com for registered users. Follow this link to access it:

http://www.cisco.com/pcgi-bin/Software/Iosplanner/Planner-tool/iosplanner.cgi

Disable Radios to Prevent Unexpected Reboot When Upgrading System Software

If your access point runs Cisco IOS Release 12.2(11)JA, 12.2(11)JA1, or 12.2(11)JA2, your access point might unexpectedly reboot after you upgrade to a later Cisco IOS Release. Because of a rare timing condition that affects the radios, the access point sometimes reboots immediately after the upgrade when the radios are enabled. However, after the access point reboots the upgrade is complete and the access point operates normally. To prevent the access point from rebooting unexpectedly, disable the radio interfaces before upgrading software.

Follow these steps to disable the radio interfaces using the web-browser interface:

Step 1 Browse to the Network Interfaces: Radio Settings page. shows the top portion of the Network Interfaces: Radio Settings page.

Figure 1 Network Interfaces: Radio Settings Page

Step 2 Select Disable to disable the radio.

Step 3 Click Apply at the bottom of the page.

Step 4 If your access point has two radios, repeat these steps for the second radio.

Beginning in privileged EXEC mode, follow these steps to disable the access point radios using the CLI:

 
Command
Purpose

Step 1 

configure terminal

Enter global configuration mode.

Step 2 

interface dot11radio {0 | 1}

Enter interface configuration mode for the radio interface. The 2.4-GHz radio is radio 0, and the 5-GHz radio is radio 1.

Step 3 

shutdown

Disable the radio port.

Step 4 

end

Return to privileged EXEC mode.

Step 5 

copy running-config startup-config

(Optional) Save your entries in the configuration file.

If your access point has two radios, repeat these steps for the second radio. Use the no form of the shutdown command to enable the radio.

Converting to Cisco IOS Software

If your 350 or 1200 series access point does not run IOS software, you can use the conversion utility or the conversion upgrade image to convert the access point system to IOS software. Use the conversion utility to maintain the current configuration after the conversion, or load the upgrade image to convert to IOS software without saving the current configuration. Your access point must be running one of these VxWorks firmware versions before you can convert to IOS software:

•350 series access points must be running VxWorks version 12.03T, 12.02T1, 12.01T1, 11.23T, or 11.21

•1200 series access points must be running VxWorks version 12.03T, 12.02T1, 12.01T1, 12.00T, 11.56, or 11.54T

The conversion upgrade image for 350 series access points installs Cisco IOS Release 12.2(13)JA1 on your 350 series access point. The conversion upgrade image for 1200 series access points installs Cisco IOS Release 12.2(13)JA2 on your 1200 series access point.

Note The upgrade image and the conversion tool do not support VxWorks version 12.04. Access points running version 12.04 must be downgraded to a supported operating system version before you can use the upgrade image or the conversion tool.

Note The upgrade to Cisco IOS software is permanent; you cannot revert to non-IOS software. Product warranties do not cover unintended upgrades.

For complete instructions on using the conversion utility, refer to the Cisco Aironet Conversion Tool for Cisco IOS Software, 2.0 Administrator Guide for Windows. Click this link to browse to the Administrator Guide:

http://www.cisco.com/en/US/products/hw/wireless/ps430/products_administration_guides_list.html

To download the conversion utility or the upgrade image, click this link to browse to the Cisco IOS Software Center on Cisco.com:

http://www.cisco.com/public/sw-center/sw-ios.shtml

On the Cisco IOS Software Center page, enter your Cisco.com username and password to use the Feature Navigator or the Cisco IOS Upgrade Planner, or click Wireless Software to go to the Wireless LAN Software page. Download the conversion utility or the upgrade image for 350 or 1200 series access points. You can also download instructions for using the utility and the image.

Some Fields Not Updated During Upgrade to IOS Software

When you upgrade an access point to run Cisco IOS software, some fields that are reported in the console messages during the upgrade are blank or are populated with zeros. However, blank or zero fields are normal after a successful upgrade, because 350 and 1200 series access points do not support that information. This example shows fields that might appear blank or populated with zeros: 

32K bytes of flash-simulated non-volatile configuration memory.

Base Ethernet MAC Address: 00:05:9A:38:42:91

Part Number								:	0-0000-00

PCA Assembly Number								:	000-00000-00

PCA Revision Number								:

PCB Serial Number								:

Top Assembly Part Number								:	000-00000-00

Top Assembly Serial Number								:

Top Revision Number								:

Product/Model Number								:	AIR-AP352-IOS-UPGRD

Updates to Existing Features

Table 1 lists updates to existing features in Cisco IOS Release 12.2(15)XR and earlier. Cisco IOS Software Release 12.3(2)JA includes these updates for these features and platforms.

Table 1 Updates to Existing Features in Cisco IOS Release 12.3(2)JA 

Existing Feature
1100 Series
1130AG Series
1230AG Series

IP-Based Wireless Domain Services (WDS)

x

x

x

Layer 3 Mobility Service via Fast Secure Roaming Tunnels

x

x

x

Work Group Bridge (WGB) Mode

x

-

-


New Features

This release does not contain new features. It supports the features introduced in Cisco IOS Release 12.3(2)JA. Table 2 lists the features that are supported on the devices that support Cisco IOS Release 12.3(2)JA.

Table 2 New Features Introduced for Access Points in Cisco IOS Release 12.3(2)JA 

Feature
350 Series1
1100 Series
1130AG Series
1200 Series
1230AG Series

Support for Cisco Aironet IEEE 802.11a Radio Part Numbers AIR-RM21A and AIR-RM22A

-

-

x

x

x

Support for Cisco Aironet 1130AG and 1230AG Series Access Points

-

-

x

-

x

HTTPS - HTTP with SSL 3.0

x

x

x

x

x

AES-CCMP

-

x2

x

x3

x4

IEEE 802.1X Local Authentication Service for EAP-FAST

x

x

x

x

x

Wi-Fi Multimedia (WMM) Required Elements

x

x

x

x

x

VLAN Assignment by Name

x

x

x

x

x

Microsoft WPS IE SSIDL5

x

x

x

x

x

HTTP Web Server v1.1

x

x

x

x

x

IP-Redirect

-

x

x

x

x

1 Cisco Aironet 350 Series Access Points support the same feature set as an 1100 series access point, except that a 350 series access point cannot serve as a WDS access point.

2 IEEE 802.11g radio only

3 IEEE 802.11g and 802.11a radios only with the part numbers AIR-RM21A or AIR-RM22A

4 IEEE 802.11g and 802.11a radios only with the part numbers AIR-RM21A or AIR-RM22A

5 The ability to read SSIDL is planned for a future Microsoft service pack Windows XP release.


Support for Cisco Aironet 1230AG and 1130AG Series Access Points

Support for Cisco Aironet 1230AG series and Cisco Aironet 1130AG series access points is now available. These access points support all access point features introduced in Cisco IOS Software Release 12.3(2)JA, as well as all features supported by Cisco Aironet 1100 series and 1200 series access points in Cisco IOS Releases 12.2(15)JA, 12.2(15)XR, and earlier releases.

Support for Cisco Aironet IEEE 802.11a Radio Part Numbers AIR-RM21A and AIR-RM22A

Cisco IOS Release 12.3(2)JA introduces support for the Cisco Aironet 1200 Series access point IEEE 802.11a radio part numbers AIR-RM21A and AIR-RM22A. These new IEEE 802.11a radios support all access point features introduced in Cisco IOS Release 12.3(2)JA as well as all Cisco IOS access point features supported by Cisco Aironet 1200 Series access points in Cisco IOS Release 12.2(15)XR and earlier releases.

HTTPS - HTTP with SSL 3.0

This feature supports a Secure Sockets Layer (SSL)/Secure Hypertext Transfer Protocol (HTTPS) method of managing Cisco Aironet access points via a Web browser using HTTP.

AES-CCMP

This feature supports Advanced Encryption Standard-Counter Mode with Cipher Block Chaining Message Authentication Code Protocol (AES-CCMP). AES-CCMP is required for Wi-Fi Protected Access 2 (WPA2) and IEEE 802.11i wireless LAN security. This feature is not supported on 350 series access points.

This feature is supported on these devices:

•1100 series access points (802.11g radio only)

•1130AG series access points

•1200 series access points (IEEE 802.11g and 802.11a radios only with the part numbers AIR-RM21A or AIR-RM22A)

•1230AG series access points (IEEE 802.11g and 802.11a radios only with the part numbers AIR-RM21A or AIR-RM22A)

IEEE 802.1X Local Authentication Service for EAP-FAST

This feature expands wireless domain services (WDS) IEEE 802.1X local authentication to include support for Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST). IEEE 802.1X local authentication was introduced in Cisco IOS Release 12.2(11)JA.

Wi-Fi Multimedia (WMM) Required Elements

This feature supports the required elements of Wi-Fi Multimedia (WMM). WMM is designed to improve the user experience for audio, video and voice applications over a Wi-Fi wireless connection. WMM is a subset of the IEEE 802.11e Quality of Service (QoS) draft standard. WMM supports QoS prioritized media access via the Enhanced Distributed Channel Access (EDCA) method. Optional elements of the WMM specification including call admission control using traffic specifications (TSPEC) are not supported in this release.

VLAN Assignment By Name

This feature allows the RADIUS server to assign a client to a VLAN identified by its VLAN name. In releases before Cisco IOS Release 12.3(2)JA, the RADIUS server identified the VLAN by ID. This feature is important for deployments in which VLAN IDs are not used consistently throughout the network.

Microsoft WPS IE SSIDL

This feature allows the Cisco Aironet access point to broadcast a list of configured SSIDs such as SSID Lists (SSIDL) in the Microsoft Wireless Provisioning Services Information Element (WPS IE). A client with the ability to read the SSIDL can alert the user to the availability of the SSIDs. This feature provides a bandwidth-efficient, software-upgradeable alternative to multiple broadcast SSIDs (MB/SSIDs).

HTTP Web Server v1.1

This feature provides a consistent interface for users and applications by implementing the HTTP 1.1 standard (see RFC 2616). In previous releases, Cisco software supported only a partial implementation of HTTP 1.0. The integrated HTTP Server API supports server application interfaces. When combined with the HTTPS and HTTP 1.1 Client features, provides a complete, secure solution for HTTP services to and from Cisco devices.

IP-Redirect

This features provides the capability to redirect traffic intended for a particular destination to another IP address specified by the administrator.

This feature is not supported on 350 series access points.

Installation Notes

This section contains information you should keep in mind when installing 350, 1100, and 1200 series access points.

Installation in Environmental Air Space

This section provides information on installing 1100 and 1200 series access points in environmental air space, such as above suspended ceilings.

Cisco Aironet 1100, 1130, and 1200 Series Access Points provide adequate fire resistance and low smoke-producing characteristics suitable for operation in a building's environmental air space, such as above suspended ceilings, in accordance with Section 300-22(C) of the National Electrical Code (NEC) and Sections 2-128, 12-010(3) and 12-100 of the Canadian Electrical Code, Part 1, C22.1.

Caution The power injector does not provide fire resistance and low smoke-producing characteristics and is not intended for use in extremely high or low temperatures or in environmental air spaces, such as above suspended ceilings.

Note If you plan to mount a 1200 series access point with a 5-GHz radio in an area subject to environmental air space, Cisco recommends that you mount the access point horizontally so that its antennas point down. Doing so ensures that the access point complies with regulatory requirements for environmental air space with the 5-GHz radio installed.

Power Considerations

This section describes issues you should consider before applying power to an access point.

Caution The operational voltage range for 1100 series access points is 24 to 60 VDC, and the nominal voltage is 48 VDC. Voltage higher than 60 VDC can damage the equipment.
Caution The nominal voltage for 1200 series access points is 48 VDC, and the access point is operational up to 60 VDC. Voltage higher than 60 VDC can damage the equipment.
Caution Cisco Aironet power injectors are designed for use with Cisco Aironet access points and bridges only. Do not use the power injector with any other Ethernet-ready device. Using the power injector with other Ethernet-ready devices can damage the equipment.

Use Only One Power Option

You cannot provide redundant power to 1100, 1130, and 1200 series access points with both DC power to its power port and inline power from a patch panel or powered switch to the access point's Ethernet port. If you apply power to the access point from both sources, the switch or power patch panel might shut down the port to which the access point is connected. Figure 2 shows the power configuration that can shut down the port on the patch panel or powered switch.

Figure 2 Improper Power Configuration Using Two Power Sources

Configuring Power for 1130AG Access Points

The 1130AG access point disables the radio interfaces when the unit senses that the power source to which it is connected does not provide enough power. Depending on your power source, you might need to enter the power source type in the access point configuration. Use the System Software: System Configuration page on the web-browser interface to select a power option. Figure 3 shows the System Power Settings section of the System Configuration page.

Figure 3 Power Options on the System Software: System Configuration Page

Using the AC Power Adapter

If you use the AC power adapter to provide power to the 1130AG access point, you do not need to adjust the access point configuration.

Using a Switch Capable of IEEE 802.3af Power Negotiation

If you use a switch to provide Power over Ethernet (PoE) to the 1130AG access point and the switch supports the IEEE 802.3af power negotiation standard, select Power Negotiation on the System Software: System Configuration page.

Using a Switch That Does Not Support IEEE 802.3af Power Negotiation

If you use a switch to provide Power over Ethernet (PoE) to the 1130AG access point and the switch does not support the IEEE 802.3af power negotiation standard, select Pre-Standard Compatibility on the System Software: System Configuration page.

Using a Power Injector

If you use a power injector to provide power to the 1130AG access point, select Power Injector on the System Software: System Configuration page and enter the MAC address of the switch port to which the access point is connected.

Operating 5-GHz Radio Requires Power Injector, Power Module, or Catalyst 3550-24 PWR Switch

The 1200 series power injector and the 1200 series power module support operation of the 5-GHz radio in the access point. Currently, the Catalyst 3550-24 PWR switch supports power for both the 2.4-GHz radio and the 5-GHz radio. Other switches and power patch panels might not provide enough power for the 5-GHz radio.

Access Point Requires 1200 Series Universal Power Supply and Power Injector

The 350 series universal power supply and power injector are not compatible with the 1200 series access point. If you use a power injector or a power module to provide power to a 1200 series access point, you must use a 1200 series universal power supply. If you need to use a power injector to inject power into the access point's Ethernet port, you must use a 1200 series power injector.

Unpowered 1100 Series Access Points Cause Loopback When Connected to Switches Without Loopback Detection

When you connect an unpowered 1100 series access point to a switch without loopback detection, the access point causes a loopback. To avoid this problem, make sure loopback detection is enabled on the switch to which the access point is connected. If your switch does not have loopback detection, disconnect the access point from the switch when the access point power is off.

Antenna Installation

For instructions on the proper installation and grounding of external antennas for 1200 series access points, refer to the National Fire Protection Association's NFPA 70, National Electrical Code, Article 810, and the Canadian Standards Association's Canadian Electrical Code, Section 54.

Warning Do not install the antenna near overhead power lines or other electric light or power circuits, or where it can come into contact with such circuits. When installing the antenna, take extreme care not to come into contact with such circuits, as they may cause serious injury or death.

Important Notes

This section describes important information about the access point.

Default Username and Password Are Cisco

When you open the access point interface, you must enter a username and password. The default username for administrator login is Cisco, and the default password is Cisco. Both the username and password are case sensitive.

Proxy Mobile-IP Feature Removed from This Release

The proxy Mobile-IP feature is not supported in Cisco IOS Releases 12.3(2)JA and later.

AIR-RM21A/AIR-RM22A Radio Modules Usually Set to Max Transmit Power

AIR-RM21A and AIR-RM22A radio modules measure transmit power in decibels per milliwatt (dBm), but earlier versions of 802.11a radios in Cisco Aironet access points measure power in milliwatts (mW). Because power settings in mW do not translate directly to settings in dBm, the access point usually uses the default power setting of maximum when you install a new AIR-RM21A or AIR-RM22A radio module.

Table 3 lists 802.11a transmit power settings in mW and the power settings that the access point assigns to a new radio module.

Table 3 Transmit Power Settings Assigned to New Radio Modules

Power Settings in mW
Power Setting Assigned to New Radio Module

5

5 dBm (approximately 3 mW)

10

maximum (17 dBm)

20

maximum

40

maximum


New Express Security Page Simplifies Security Setup

The new Express Security page in the access point web-browser interface makes it easier to create SSIDs and assign security settings to them. Figure 4 shows the Express Security page.

Limitations of the Express Security page include:

•You cannot edit SSIDs. However, you can delete SSIDs and re-create them.

•You cannot assign SSIDs to specific radio interfaces. The SSIDs that you create are enabled on all radio interfaces. To assign SSIDs to specific radio interfaces, use the Security SSID Manager page.

•You cannot configure multiple authentication servers. To configure multiple authentication servers, use the Security Server Manager page.

•You cannot configure multiple WEP keys. To configure multiple WEP keys, use the Security Encryption Manager page.

•You cannot assign an SSID to a VLAN that is already configured on the access point. To assign an SSID to an existing VLAN, use the Security SSID Manager page.

•You cannot configure combinations of authentication types on the same SSID (such as MAC address authentication and EAP authentication). To configure combinations of authentication types, use the Security SSID Manager page.

For complete instructions on using the Express Security page, see the "Configuring Basic Security Settings" section on page 2-11 in the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points. Click this URL to browse to that document:
http://www.cisco.com/univercd/cc/td/doc/product/wireless/airo1100/accsspts/i12215ja/i12215sc/index.htm

Figure 4 Express Security Page

GRE Tunnelling Through WLSM Sometimes Requires MTU Setting Adjustments

If client devices on your wireless LAN cannot use certain network applications or cannot browse to Internet sites, you might need to adjust the MTU setting on the client devices or other network devices. For more information, refer to the Tech Note at this URL:

http://www.cisco.com/en/US/tech/tk827/tk369/technologies_tech_note09186a0080093f1f.shtml

TACACS+ and DHCP IP Address Sometimes Locks Out Administrators

When you configure an access point for TACACS+ administration and to receive an IP address from the DHCP server, administrators might be locked out of the access point after it reboots if the administrator does not have a local username and password configured on the access point. This issue does not affect access points configured with a static IP address. Administrators who have been locked out must regain access by using the mode button to reset the unit to default settings.

Access Points Do Not Support Loopback Interface

You must not configure a loopback interface on the access point.

Caution Configuring a loopback interface might generate an IAPP GENINFO storm on your network and disrupt network traffic.

Non-Cisco Aironet 802.11g Clients Might Require Firmware Upgrade

Some non-Cisco Aironet 802.11g client devices require a firmware upgrade before they can associate to the 802.11g radio in the access point. If your non-Cisco Aironet 802.11g client device does not associate to the access point, download and install the latest client firmware from the manufacturer's website.

Throughput Option for 802.11g Radio Blocks Association by 802.11b Clients

When you configure the 802.11g access point radio for best throughput, the access point sets all data rates to basic (required). This setting blocks association from 802.11b client devices. The best throughput option appears on the web-browser interface Express Setup and Radio Settings pages and in the speed CLI configuration interface command.

Transmit Power Set to Maximum When You Install 802.11g Radio

When you replace the 802.11b radio in a 1200 series access point with an 802.11g radio, the 802.11g radio is set to the maximum transmit power allowed in your regulatory domain regardless of the power setting configured on the 802.11b radio. After you install the 802.11g radio and the access point reboots, configure the 802.11g radio to the preferred transmit power.

Use Auto for Ethernet Duplex and Speed Settings

Cisco recommends that you use auto, the default setting, for both the speed and duplex settings on the access point Ethernet port. When your access point receives inline power from a switch, any change in the speed or duplex settings that resets the Ethernet link reboots the access point. If the switch port to which the access point is connected is not set to auto, you can change the access point port to half or full to correct a duplex mismatch and the Ethernet link is not reset. However, if you change from half or full back to auto, the link is reset and, if your access point receives inline power from a switch, the access point reboots.

Note The speed and duplex settings on the access point Ethernet port must match the Ethernet settings on the port to which the access point is connected. If you change the settings on the port to which the access point is connected, change the settings on the access point Ethernet port to match.

Use force-reload Option with archive download-sw Command

When you upgrade access point or bridge system software by entering the archive download-sw command on the CLI, you must use the force-reload option. If the access point or bridge does not reload the Flash after the upgrade, the pages in the web-browser interface might not reflect the upgrade. This example shows how to upgrade system software successfully using the archive download-sw command: 

AP# archive download-sw /force-reload /overwrite tftp://10.0.0.1/image-name

Radio MAC Address Appears in ACU

When a Cisco Aironet client device associates to an access point running IOS, the access point MAC address that appears on the Status page in the Aironet Client Utility (ACU) is the MAC address for the access point radio. The MAC address for the access point Ethernet port is printed on the label on the back of the access point.

Radio MAC Address Appears in Access Point Event Log

When a client device roams from an access point (such as access point alpha) to another access point (access point bravo), a message appears in the event log on access point alpha stating that the client roamed to access point bravo. The MAC address that appears in the event message is the MAC address for the radio in access point bravo. The MAC address for the access point Ethernet port is printed on the label on the back of the access point.

Mask Field on IP Filters Page Behaves the Same As in CLI

In Cisco IOS Release 12.2(8)JA and later, the mask that you enter in the Mask field on the IP Filters page in the access point GUI behaves the same way as a mask that you enter in the CLI. If you enter 255.255.255.255 as the mask, the access point accepts any IP address. If you enter 0.0.0.0, the access point looks for an exact match with the IP address that you entered in the IP Address field.

Repeater Access Points Running IOS Software Cannot Associate to Parent Access Points Running VxWorks

Repeater access points running Cisco IOS software cannot associate to parent access points that do not run IOS software (all 340 series access points, and 350 and 1200 series access points that have not been converted to run IOS software).

Repeater Access Points Cannot Be Configured as WDS Access Points

Repeater access points do not support WDS. You cannot configure a repeater access point as a WDS access point, and if a root access point becomes a repeater in fallback mode, it cannot provide WDS.

Crossover Cable Sometimes Needed When Ethernet Speed and Duplex Set to Fixed on 1100 Series Access Points

If you change the speed and duplex settings from auto to fixed on an 1100 series access point's Ethernet port, the auto-MDIX feature on the port is disabled. When auto-MDIX is disabled, you must determine whether to use a straight-through or a crossover cable to connect the access point Ethernet port to another device. If the Ethernet link goes down after you set the speed and duplex to fixed, try changing the Ethernet cable from crossover to straight-through or from straight-through to crossover.

Cannot Perform Link Tests on Non-Cisco Aironet Client Devices and on Cisco Aironet 802.11g Client Devices

The link test feature on the web-browser interface does not support non-Cisco Aironet client devices nor Cisco Aironet 802.11g client devices.

System Software Upgrade Sometimes Fails Using Microsoft Internet Explorer 5.01 SP2

A system software upgrade sometimes fails when you use Microsoft Internet Explorer version 5.01 SP2 to upgrade system software using the HTTP Upgrade page in the web-browser interface. Use a later version of Microsoft Internet Explorer to perform HTTP system software upgrades, or use TFTP to upgrade system software. Click this URL to browse to the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points for complete instructions on performing software upgrades:

http://www.cisco.com/en/US/products/hw/wireless/ps4570/prod_configuration_guides_list.html

1100 Series Access Points with Boot Loader Version 12.2(4)JA Boot into Monitor Mode

When the Ethernet port is disabled on an 1100 series access point running boot loader version 12.2(4)JA, the access point boots into monitor mode when it reboots. To avoid this problem, connect the access point Ethernet port to one of the following:

•a wired LAN

•the Ethernet port on a PC

Remove power from the access point and reapply power to reboot the unit. When the access point senses an Ethernet connection, it boots normally.

Corrupt EAP Packet Sometimes Causes Error Message

During client authentication, the access point sometimes receives a corrupt EAP packet and displays this error message: 

Oct  1 09:00:51.642 R: %SYS-2-GETBUF: Bad getbuffer, bytes= 28165 
-Process= "Dot11 Dot1x process", ipl= 0, pid= 32 
-Traceback= A2F98 3C441C 3C7184 3C604C 3C5E14 3C5430 124DDC

You can ignore these messages.

When Cipher is TKIP Only, Key Management Must Be Enabled

When you configure TKIP-only cipher encryption (not TKIP + WEP 128 or TKIP + WEP 40) on any radio interface or VLAN, every SSID on that radio or VLAN must be set to use WPA or CCKM key management. If you configure TKIP on a radio or VLAN but you do not configure key management on the SSIDs, client authentication fails on the SSIDs.

Cisco CKM Supports Spectralink Phones

Cisco CKM (CCKM) key management is designed to support voice clients that require minimal roaming times. To date, CCKM supports only Spectralink Wireless Phones. Other voice clients have not been tested with CCKM and are not supported.

Non-Cisco Aironet Clients Sometimes Fail 802.1x Authentication

Some non-Cisco Aironet client adapters do not perform 802.1x authentication to the access point unless you configure Open authentication with EAP. To allow both Cisco Aironet clients using LEAP and non-Cisco Aironet clients using LEAP to associate using the same SSID, you might need to configure the SSID for both Network EAP authentication and Open authentication with EAP.

Microsoft Patch Fixes WPA Authentication Delay

When the access point is configured for optional or mandatory WPA authentication, client adapters in Windows XP platforms sometimes experience a delay when initially authenticating to the access point immediately after it starts up. A patch from Microsoft resolves this issue. The patch is described in Microsoft Knowledge Base Article 826942.

Linksys Driver Fixes Bug CSCed60301

When you enable shared key authentication and TKIP on an SSID on a 1200 series access point, some Linksys client devices cannot associate using the SSID. However, a Linksys driver update fixes the problem.

Pings and Link Tests Sometimes Fail to Clients with both Wired and Wireless Network Connections

When you ping or run a link test from an access point to a client device installed in a PC running Microsoft Windows 2000, the ping or link test sometimes fails when the client has both wired and wireless connections to the LAN. Microsoft does not recommend this configuration. For more information, refer to Microsoft Knowledge Base article 157025 at this URL:

http://support.microsoft.com/default.aspx?scid=kb;en-us;157025&Product=win2000

Layer 3 Mobility Not Supported on Repeaters and Workgroup Bridges

Repeater access points and workgroup bridges cannot associate to an SSID configured for Layer 3 mobility. Layer 3 mobility is not supported on repeaters and workgroup bridges.

WLSM Required for Layer 3 Mobility

You must use a Wireless LAN Services Module (WLSM) as your WDS device in order to properly configure Layer 3 mobility. If you enable Layer 3 mobility for an SSID and your WDS device does not support Layer 3 mobility, client devices cannot associate using that SSID.

Change to Default IP Address Behavior

Cisco IOS Release 12.3(2)JA changes the default behavior of access points requesting an IP address from a DHCP server:

•When you connect a 350, 1130AG, or 1200 series access point with a default configuration to your LAN, the access point requests an IP address from your DHCP server and, if it does not receive an address, continues to send requests indefinitely.

•When you connect an 1100 series access point with a default configuration to your LAN, the 1100 series access point makes several attempts to get an IP address from the DHCP server. If it does not receive an address, it assigns itself the IP address 10.0.0.1 for five minutes. During this five-minute window, you can browse to the default IP address and configure a static address. If after five minutes the access point is not reconfigured, it discards the 10.0.0.1 address and reverts to requesting an address from the DHCP server. If it does not receive an address, it sends requests indefinitely. If you miss the five-minute window for browsing to the access point at 10.0.0.1, you can power-cycle the access point to repeat the process.

Caveats

This section lists open caveats for Cisco IOS Release 12.3(2)JA2 and resolved caveats in Cisco IOS Releases 12.3(2)JA2, 12.3(2)JA5, and 12.3(2)JA6.

Open Caveats

These caveats are open in Cisco IOS Release 12.3(2)JA5:

•CSCeb52431—When logging into a TACACS+ server, 1100 series access points sometimes send hundreds of additional authentication requests to the server after a successful authentication.

•CSCee87287—Access points sometimes fail to generate accounting records when a wireless client is re-authenticated on an automatic interval (for example, when the access point is configured using the dot1x reauthentication seconds command).

•CSCef11167—The access point sometimes returns an inaccurate value when you poll cDot11ActiveWirelessClients through SNMP.

•CSCef65076—The access point GUI sometimes reports this error when you assign a RADIUS server hostname to the access point: 

HTTP 400 - Bad Request

Workaround: Enter the server IP address instead of the hostname.

•CSCef78627—The access point reports an incorrect transmit power value for the 802.11a radio when you change the external antenna position from high-gain to low-gain or from low-gain to high-gain while the access point is on.

Workaround: Change the antenna position on the 802.11a radio only when the unit is off.

•CSCef95410—When an access point is configured to interact with a WDS device, the WLCCP packets that it receives from the WDS device sometimes cause the radio interface output drop counter to increment when it should not.

•CSCeg70288—On 1200 series access points, tracebacks occur when you enter the no dot11 arp-cache command when ARP caching is already disabled.

Resolved Caveats in Cisco IOS Release 12.3(2)JA6

The following caveats are resolved in Cisco IOS Release 12.3(2)JA6:

•CSCsd44941

The 2.4GHz radio in some AP1130 and AP1240 units produced after 1/23/2006 can in certain circumstances get into a state in which all clients are disassociated, and the access point no longer can communicate with the clients.

There does not seem to be a specific combination of operations/environment that would cause the access point to get into this state. However, extreme temperatures seem to exacerbate the issue.

Workaround: There is no workaround.

Further Problem Description: This issue is caused by process variations in one of the integrated circuits used in the access points. The fix consists of a software change to a hardware configuration register, which changes the RF parameters in the circuit sufficiently to insure that the circuit continues to operate within the design specifications. This is not a user-settable configuration register.

•CSCsc64976

A vulnerability exists in the IOS HTTP server in which HTML code inserted into dynamically generated output, such as the output from a show buffers command, is passed to the browser requesting the page. This HTML code could be interpreted by the client browser and potentially execute malicious commands against the device or other possible cross-site scripting attacks. Successful exploitation of this vulnerability requires that a user browse a page containing dynamic content in which HTML commands have been inserted.

Cisco will be making free software available to address this vulnerability for affected customers. There are workarounds available to mitigate the effects of the vulnerability.This advisory is posted a the following URL:

http://www.cisco.com/warp/public/707/cisco-sa-20051201-http.shtml

•CSCee45312

RADIUS authentication on a device that is running certain versions of Cisco IOS and configured with a fallback method to none can be bypassed.

Systems that are configured for other authentication methods or that are not configured with a fallback method to none are not affected.

Only the systems that are running certain versions of Cisco IOS are affected. Not all configurations using RADIUS and none are vulnerable to this issue. Some configurations using RADIUS, none and an additional method are not affected.

Cisco has made free software available to address this vulnerability. There are workarounds available to mitigate the effects of the vulnerability.

More details can be found in the security advisory which posted at the following URL:

http://www.cisco.com/warp/public/707/cisco-sa-20050629-aaa.shtml

Resolved Caveats in Cisco IOS Release 12.3(2)JA5

The following caveat is resolved in Cisco IOS Release 12.3(2)JA5:

•CSCei61732

Cisco IOS may permit arbitrary code execution after exploitation of a heap-based buffer overflow vulnerability. Cisco has included additional integrity checks in its software, as further described below, that are intended to reduce the likelihood of arbitrary code execution.

Cisco has made free software available that includes the additional integrity checks for affected customers.

This advisory is posted at http://www.cisco.com/warp/public/707/cisco-sa-20051102-timers.shtml.

•CSCei76358—Through normal software maintenance processes, Cisco is removing depreciated functionality. These changes have no impact on system operation or feature availability.

Resolved Caveats in Cisco IOS Release 12.3(2)JA2

These caveats are resolved in Cisco IOS Release 12.3(2)JA2:

•CSCea72719—An access point configured as the WDS device no longer uses up all UDP ports for RADIUS accounting.

•CSCeb50727—Unpowered 1100 series access points manufactured after January, 2004 no longer cause a loopback when connected to switches without loopback detection.

If your 1100 series access point was manufactured before January, 2004, the access point might cause a loopback when the power is off and it is connected to a switch without loopback detection. To avoid this problem, make sure loopback detection is enabled on the switch to which the access point is connected. If your switch does not have loopback detection, disconnect the access point from the switch when the access point power is off.

•CSCee51985—Access points now correctly apply QoS priorities to DSCP-tagged packets.

•CSCee90230—When the access point is configured for TACACS+ administrator authentication and uses an IP address from the DHCP server, tracebacks no longer occur when the access point reboots.

•CSCef60659—A document that describes how the Internet Control Message Protocol (ICMP) could be used to perform a number of Denial of Service (DoS) attacks against the Transmission Control Protocol (TCP) has been made publicly available. This document has been published through the Internet Engineering Task Force (IETF) Internet Draft process, and is entitled "ICMP Attacks Against TCP" (draft-gont-tcpm-icmp-attacks-03.txt).

These attacks, which only affect sessions terminating or originating on a device itself, can be of three types:

1. Attacks that use ICMP "hard" error messages
2. Attacks that use ICMP "fragmentation needed and Don't Fragment (DF) bit set" messages, also known as Path Maximum Transmission Unit Discovery (PMTUD) attacks
3. Attacks that use ICMP "source quench" messages

Successful attacks may cause connection resets or reduction of throughput in existing connections, depending on the attack type.

Multiple Cisco products are affected by the attacks described in this Internet draft.

Cisco has made free software available to address these vulnerabilities. In some cases there are workarounds available to mitigate the effects of the vulnerability.

This advisory is posted at http://www.cisco.com/warp/public/707/cisco-sa-20050412-icmp.shtml.

The disclosure of these vulnerabilities is being coordinated by the National Infrastructure Security Coordination Centre (NISCC), based in the United Kingdom. NISCC is working with multiple vendors whose products are potentially affected. Its posting can be found at: http://www.niscc.gov.uk/niscc/docs/re-20050412-00303.pdf?lang=en.

•CSCef70234—When the access point is configured to select the least-congested channel at start-up, the access point now selects the least-congested channel.

•CSCef71351—When CDP is enabled on a radio interface with VLANs configured, the radio output drop counter no longer incorrectly increments when the access point sends a CDP packet.

•CSCef75475—When an access point reboots and reloads, the reason for the reboot is now included in the output for the show version command and stack information is included in the output for the show stack command.

•CSCef87205—Problems with the following SNMP MIB object identifiers in the CISCO-DOT11-SSID-SECURITY-MIB have been resolved:

–cdot11SecAuxSsidVlanName

–cdot11SecSsidInformationElement

–cdot11SecSsidRedirectFilter

–cdot11SecAuxSsidWirelessNetId

–cdot11SecAuxSsidAuthKeyMgmtOpt

–cdot11SecAuxSsidLoginUsername

–cdot11SecAuxSsidInfraStruct

–cdot11SecSsidRedirectDestAddr

–cdot11SecAuxSsid

–cdot11SecAuxSsidWpaPsk

–cdot11SecVlanName

•CSCef90780—Access points now correctly retrieve a configuration file using TFTP even when the initial response from the DHCP server is delayed.

•CSCef94013—Access points configured as backup WDS devices no longer mistakenly becomes an active WDS device.

•CSCef95164—ARP caching no longer disrupts transmission of UDP packets.

•CSCef95472—Symbol client devices no longer have difficulty communicating with the 802.11b radio in an access point after being asscoiated for a period of several weeks.

•CSCeg15035—The transmit queue is no longer disrupted when you configure the drop packet option in the packet retries command.

•CSCeg20875—802.11g radios no longer transmit a CCK header that is 2 microseconds too long.

•CSCeg28056—The Filters Classes field on the IP Filters page in the access point GUI no longer truncates filter information.

•CSCeg29580—The access point now correctly forwards IPv6 Router Advertisements from the LAN to associated clients.

•CSCeg30167—The access point LEDs that indictate Ethernet and radio traffic now operate correctly.

•CSCeg34056—AIR-RM21A and AIR-RM22A radio modules measure transmit power in decibels per milliwatt (dBm), but earlier versions of 802.11a radios in Cisco Aironet access points measure power in milliwatts (mW). Because power settings in mW do not translate directly to settings in dBm, the access point usually uses the default power setting of maximum when you install a new AIR-RM21A or AIR-RM22A radio module. See Table 3 for a list of 802.11a transmit power settings in mW and the power settings that the access point assigns to a new radio module.

•CSCeg34694—The access point now accepts TACACS+ commands while using TFTP to download a configuration file.

•CSCeg36818—Access points configured as WDS devices no longer use up all UDP ports on the RADIUS server when an infrastructure access point repeatedly sends the wrong credentials to the server.

•CSCeg46554—Enabling the QBSS element on the access point no longer blocks calls from Cisco 7920 IP phones.

•CSCeg51737—Access points now include I/O memory information in core dumps to an FTP server.

•CSCin46434—The access point now correctly prompts for the password when configured for TACACS+ authentication.

•CSCin82864—The MIB object ciscoFlashCopyTable now returns a correct response.

•CSCsa39460—When a 1310 series access point in workgroup bridge mode roams from one access point to another, the client devices connected to the workgroup bridge no longer lose their network connection.

•CSCsa42723, CSCuk25470—Access points no longer reboot when receiving SNMP traps.

•CSCsa43898—1310 series access points in workgroup bridge mode now correctly perform LEAP authentication.

•CSCsa44872—Access points now correctly forward multicast and broadcast messages from the LAN interface to radio interfaces.

•CSCsa45409—Access points no longer fail to boot when the file flash:env_vars is missing.

•CSCsa45470—The boot system flash: command no longer generates an unexpected exception error.

•CSCsa47527—An access point configured as the WDS device no longer incorrectly blocks client devices that attempt to reauthenticate using EAP.

•CSCsa59600—A document that describes how the Internet Control Message Protocol (ICMP) could be used to perform a number of Denial of Service (DoS) attacks against the Transmission Control Protocol (TCP) has been made publicly available. This document has been published through the Internet Engineering Task Force (IETF) Internet Draft process, and is entitled "ICMP Attacks Against TCP" (draft-gont-tcpm-icmp-attacks-03.txt).

These attacks, which only affect sessions terminating or originating on a device itself, can be of three types:

1. Attacks that use ICMP "hard" error messages
2. Attacks that use ICMP "fragmentation needed and Don't Fragment (DF) bit set" messages, also known as Path Maximum Transmission Unit Discovery (PMTUD) attacks
3. Attacks that use ICMP "source quench" messages

Successful attacks may cause connection resets or reduction of throughput in existing connections, depending on the attack type.

Multiple Cisco products are affected by the attacks described in this Internet draft.

Cisco has made free software available to address these vulnerabilities. In some cases there are workarounds available to mitigate the effects of the vulnerability.

This advisory is posted at http://www.cisco.com/warp/public/707/cisco-sa-20050412-icmp.shtml.

The disclosure of these vulnerabilities is being coordinated by the National Infrastructure Security Coordination Centre (NISCC), based in the United Kingdom. NISCC is working with multiple vendors whose products are potentially affected. Its posting can be found at: http://www.niscc.gov.uk/niscc/docs/re-20050412-00303.pdf?lang=en.

If You Need More Information

If you need information about a specific caveat that does not appear in these release notes, you can use the Cisco Bug Toolkit to find select caveats of any severity. Click this URL to browse to the Bug Toolkit:

http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl

(If you request a defect that cannot be displayed, the defect number might not exist, the defect might not yet have a customer-visible description, or the defect might be marked Cisco Confidential.)

Troubleshooting

For the most up-to-date, detailed troubleshooting information, refer to the Cisco TAC website at http://www.cisco.com/en/US/support/index.html. Click Tools and Resources, and choose the resource that best suits your troubleshooting needs.

Related Documentation

This section lists documents related to Cisco IOS Release 12.2(15)JA and to 350, 1100, and 1200 series access points.

•Cisco Aironet Conversion Tool for Cisco IOS Software, 2.0 Administrator Guide for Windows

•Quick Start Guide: Cisco Aironet 350 Series Access Points

•Quick Start Guide: Cisco Aironet 1100 Series Access Points

•Quick Start Guide: Cisco Aironet 1200 Series Access Points

•Cisco Aironet 350 Series Access Point Hardware Installation Guide

•Cisco Aironet 1100 Series Access Point Hardware Installation Guide

•Cisco Aironet 1200 Sereis Access Point Hardware Installation Guide

•Cisco IOS Software Configuration Guide for Cisco Aironet Access Points

•Cisco IOS Command Reference for Cisco Aironet Access Points and Bridges

•Installation Instructions for Cisco Aironet Power Injectors

Obtaining Documentation

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation at this URL:

http://www.cisco.com/techsupport

You can access the Cisco website at this URL:

http://www.cisco.com

You can access international Cisco websites at this URL:

http://www.cisco.com/public/countries_languages.shtml

Product Documentation DVD

The Product Documentation DVD is a comprehensive library of technical product documentation on a portable medium. The DVD enables you to access multiple versions of installation, configuration, and command guides for Cisco hardware and software products. With the DVD, you have access to the same HTML documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .PDF versions of the documentation available.

The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product number DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Ordering Documentation

Registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the Cisco Marketplace at this URL:

http://www.cisco.com/go/marketplace/

Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. (0800 to 1700) PDT by calling 1 866 463-3487 in the United States and Canada, or elsewhere by calling 011 408 519-5055. You can also order documentation by e-mail at tech-doc-store-mkpl@external.cisco.com or by fax at 1 408 519-5001 in the United States and Canada, or elsewhere at 011 408 519-5001.

Documentation Feedback

You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com.

You can submit comments about Cisco documentation by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments.

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL:

http://www.cisco.com/en/US/products/products_security_vulnerability_policy.html

From this site, you will find information about how to:

•Report security vulnerabilities in Cisco products.

•Obtain assistance with security incidents that involve Cisco products.

•Register to receive security information from Cisco.

A current list of security advisories, security notices, and security responses for Cisco products is available at this URL:

http://www.cisco.com/go/psirt

To see security advisories, security notices, and security responses as they are updated in real time, you can subscribe to the Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed. Information about how to subscribe to the PSIRT RSS feed is found at this URL:

http://www.cisco.com/en/US/products/products_psirt_rss_feed.html

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you have identified a vulnerability in a Cisco product, contact PSIRT:

•For Emergencies only — security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition for which a severe and urgent security vulnerability should be reported. All other conditions are considered nonemergencies.

•For Nonemergencies — psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

•1 877 228-7302

•1 408 525-6532

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