User Guide for the CiscoWorks Wireless LAN Solution Engine, 1.1
Index

Table Of Contents

A - B - C - D - E - F - G - H - I - J - L - M - N - P - R - S - T - U - W -

Index

A

access point

AP and Bridge Connected to Router report, displaying 5-20

AP and Bridge Connected to Switch report, displaying 5-18

configuring 3-1

current client association report, displaying 5-15

definition 1

detailed report, displaying 5-13

Ethernet transmission statistics, displaying 5-25

faults, displaying 2-2

fault thresholds, setting 2-8

firmware, updating 4-1

group report, displaying 5-7

group security report, displaying 5-9

HTTP username and password, specifying 6-20

limitation on number of 6-14

performance graph, displaying 5-26

performance table, displaying 5-27

policies, specifying 2-12

RF transmission statistics, displaying 5-24

setting up 6-4

summary report, displaying 5-11

system-defined groups for 6-28

template, creating 3-89

Aggregation Interval, setting 6-59

Aggregation Truncation Interval, setting 6-59

ANI log, displaying B-48

audience for this document xi

auth command B-16

authentication

displaying B-49

enabling B-16

modules supported 6-46

overview 6-46

setting up 6-47

troubleshooting 8-12

B

backing up and restoring WLSE configuration

backup location, configuring 6-51

backup location, using Windows server 6-52

backup procedure 6-52, B-17

backups, listing B-33

backup up location, configuring 6-51

configuring backup B-18, B-50

restore procedure 6-53

troubleshooting 8-12

backup command B-17

backupconfig command B-18

booting, WLSE 6-36, B-39, B-51

bridge

AP and Bridge Connected to Router report, displaying 5-20

AP and Bridge Connected to Switch report, displaying 5-18

configuring 3-1

current client association report, displaying 5-15

definition 1

detailed report, displaying 5-13

Ethernet transmission statistics 5-25

Ethernet transmission statistics, displaying 5-25

firmware, updating 4-1

group report, displaying 5-7

group security report, displaying 5-9

limitation on number of 6-14

performance graph, displaying 5-26

RF transmission statistics, displaying 5-24

setting up 6-4

template, creating 3-89

browser

date and time display 1-2

C

cautions

erase config command B-23

losing data by clicking between subtabs 3-92, 4-7

reload command B-39

shutdown command, failure to run B-70

significance of xii

CDP (Cisco Discovery Protocol)

configuring B-19, B-52

neighbors, displaying B-52

use in discovery 6-3

cdp command B-19

CDP distance

definition of 1

setting 6-10

CD-ROM, obtaining Cisco documentation on xiii

character set, allowable A-1

Cisco.com, obtaining technical assistance through xv

CiscoWorks2000

exporting devices to 6-24

importing devices from 6-23

CLI

access, configuring 6-63

commands B-1

definition 1

using B-2

client

current association report, displaying 5-15

detail report, displaying 5-2

historical association report, displaying 5-5

statistics report, displaying 5-3

clock command B-20

collector log, displaying B-53

command reference B-1

CLI conventions B-2

command history feature B-3

command privileges B-2

command summary (table) B-4

help for B-3

maintenance image commands B-75

erase config B-75

fsck B-76

reload B-76

Privilege Level 0 commands B-10

exit B-10

ping B-10

show clock B-11

show domain-name B-12

show interfaces B-13

show process B-13

show version B-14

traceroute B-15

Privilege Level 15 commands B-16

auth B-16

backup B-17

backupconfig B-18

cdp B-19

clock B-20

erase config B-22

firewall B-23

gethostbyname B-24

hostname B-25

import B-25

interface B-29

ip domain-name B-31

ip name-server B-32

listbackup B-33

mail B-34

mailcntrl clear B-34

mailcntrl list B-35

mailroute B-36

nslookup B-36

ntp server B-37

reload B-39

restore B-45

route B-46

services B-46

show auth-cli B-49

show auth-http B-49

show backupconfig B-50

show bootlog B-51

show cdp-neighbor B-52

show cdp-run B-52

show config B-54

show import B-59

show route B-64

show ssh-version B-66

show syslog B-67

show tech B-68

shutdown B-70

snmp-server B-71

ssh-version B-72

telnetenable B-73

username B-74

syntax, checking B-2

typographical conventions B-9

community strings

definition 1

requirement for 6-18

setting on devices 6-4

specifying 6-18

configuration, WLSE

backing up 6-50

restoring 6-50

configuring devices

configuration jobs 3-91

devices, setting up for discovery 6-4

firmware, updating 4-1

templates, using 3-1

troubleshooting 8-2

connectivity, testing 6-67

conventions

CLI B-2

in command descriptions B-9

credentials 6-17

current reports, displaying 5-6

AP and Bridge Connected to Router report 5-20

AP and Bridge Connected to Switch report 5-18

current client association 5-15

detailed 5-13

EAP authentication 5-16

group 5-7

group security 5-9

router summary 5-19

summary 5-11

switch summary 5-17

D

daemon log, displaying 6-35

daemon manager log, displaying 6-35, B-56

data

backing up 6-50

restoring 6-50

database

checking database status 7-1

reinitializing B-40

date and time

displaying B-11

in WLSE displays 1-2

setting B-20

synchronizing to a time server B-37

deleting

devices 6-13

groups 6-33

users 6-66, B-74

detailed report, displaying 5-13

Device Credentials option 6-17

Device History option 6-16

devices

configuring

configuration jobs 3-92

setting up for discovery 6-4

templates 3-1

troubleshooting 8-2

connectivity, testing 6-67

credentials, setting 6-17

deleting 6-13

details, viewing 6-13

device name, display of 1-3

exporting to CiscoWorks2000 6-24

firmware, updating 4-1

grouping 6-28

importing

from CiscoWorks2000 6-23

from file 6-22

limitation on number of wireless devices 6-14

management history 6-16

managing 6-13

newly discovered 6-13

setting up 6-4

unmanaged 6-13

diagnostics, WLSE

processes, viewing 6-57

self-test 6-55

status reports 6-54

discovery

CDP protocol 6-3

device setup for 6-4

enabling 6-10

immediate 6-11

importing devices 6-21

newly discovered devices 6-13

one-time 6-11

options 6-2

overview 6-3

seed devices 6-10

status and history 6-12

troubleshooting 8-11

verifying 6-12

Discovery History option 6-12

disk usage, viewing B-21

DNS

lookup, specifying 6-18

name servers, specifying B-32

documentation

feedback, providing electronically or by mail xiv

obtaining xiii

on a CD-ROM xiii

on the World Wide Web xiii

ordering xiii

relatedxiito xiii

domain name

default, defining B-31

displaying B-12

E

EAP server

authentication report, displaying 5-16

definition 2

email

emailing a report 5-28

forwarding B-36

forwarding faults 2-18

logs and queues B-34, B-62

scheduling 5-30

testing and debugging B-34

troubleshooting 8-8

erase config command B-22, B-75

exception, definition 2

exit command B-10

exporting devices 6-24

F

Fault History Truncation Interval, setting 6-59

faults

displaying 2-1

exception, definition of 2

faults log, displaying 6-35

forwarding 2-15

emailing faults 2-18

syslog notifications 2-17

trap notification 2-16

troubleshooting email 8-2

parameters for fault reporting 6-59

thresholds, specifying 2-7

firewall command B-23

firmware, updating 4-1

forwarding, faults 2-15

fsck command B-76

G

gethostbyname command B-24

getting started with WLSE 1-1

group performance report

number of associations 5-23

RF throughput 5-22

group report, displaying 5-7

groups

creating 6-30

deleting 6-30

editing 6-30

group security report, displaying 5-9

overview 6-28

report, displaying 5-7

system-defined 6-28

group security report, displaying 5-9

H

help

CLI, displaying B-3

online xiii

technical assistance, obtaining xiv

Cisco.com xv

TAC xv

host file

displaying B-59, B-61

importing B-25

hostname

changing system hostname B-25

translating to IP addresses B-36

hostname command B-25

HTTP

setting on access points 6-4

username and password for access points, specifying 6-20

HTTPS

certificate, obtaining 6-48

log, viewing 6-35

I

images, device firmware 4-1

import command B-25

importing device firmware 4-4

importing devices 6-21

installing software updates 6-41, B-28, B-29, B-60

interface command B-29

inventory

immediate inventory, running 6-17

resetting the polling interval 6-59

Inventory Performance Attributes Polling Interval, setting 6-59

Inventory Polling Interval, setting 6-59

IP addresses

displaying B-24

translating to hostnames B-36

IP chains, displaying B-60

ip domain-name command B-31

ip name-server command B-32

J

jobs, configuration

creating 3-98

deleting 3-102

editing 3-101

filtering 3-101

managing 3-91

naming guidelines A-1

troubleshooting 8-2, 8-3

undoing 3-102

viewing status 3-98

jobs, email 5-30

jobs, firmware

creating 4-6, 4-13

deleting 4-16

editing 4-6, 4-16

filtering 4-15

job run details 4-17

managing 4-6

naming guidelines A-1

troubleshooting 8-7

viewing 4-14

jobs log, displaying 6-35

L

LEAP server

adding 6-26

definition 2

EAP authentication report, displaying 5-16

modifying 6-27

removing 6-28

setting response time 2-12

setting up 6-9

listbackup command B-33

logging in

splash screen, adding a message 6-58

to WLSE 1-3

logging out

CLI command for B-10

from the WLSE 1-5

logs, displaying

collector log B-53

daemon manager log 6-35, B-56

daemons log 6-35, B-55

install logs B-60

syslog B-67

system log 6-58

Tomcat log 6-35, B-69

View Log File option 6-35

Web access log 6-35, B-57

Web error log 6-35, B-58

Web SSL access log B-59

M

MAC address, displaying B-13

mailcntrl clear command B-34

mailcntrl list command B-35

mail command B-34

mailroute command B-36

maintenance image, CLI commands for B-75

Manage/Unmanage option 6-13

Managed Devices option 6-13

Manage Roles option 6-61

Manage Users option 6-63

N

name servers, specifying B-32

naming guidelines A-1

network

connectivity testing 6-67

setting up 6-4

network interfaces

configuring B-29

displaying B-13

IP chains, displaying B-60

nslookup

definition 2

NSlookup tool 6-67

nslookup command B-36

NTP (Network Time Protocol), configuring B-37

ntp server command B-37

P

parameters, system 6-59

passwords

changing your password 6-66

HTTP 6-20

LEAP server 6-26

WLSE users 6-63

performance graph, displaying for access points and bridges 5-26

performance table, displaying for access points and bridges 5-27

ping

command B-10

definition 3

Ping tool 6-67

policies, specifying 2-13

port filtering, configuring B-23

processes, displaying 6-55, B-13, B-62

R

radio, configuring 3-36

reader comment form, submitting electronically xiv

rebooting, WLSE 6-36, B-39

reload command

maintenance image command B-76

Privilege Level 15 command B-39

reports

current, displaying 5-6

parameters for 6-59

scheduling email 5-30

trends, displaying 5-21

troubleshooting 8-8

wireless client, displaying 5-1

repository

browsing 6-43

creating

local 6-39, B-40

remote 6-40, B-27

definition 3

listing images and updates B-28, B-43

local

deleting software from B-42

status B-44

transferring software to B-41

status, displaying B-63

restarting (rebooting) WLSE 6-36, B-51

Restart option 6-36

restore command B-45

restoring data from backups 6-50, B-45

roles

creating and modifying 6-61

deleting 6-61

naming guidelines A-1

predefined 6-61

route command B-46

router

AP and Bridge Connected to, displaying 5-20

setting up 6-7

summary report, displaying 5-19

system-defined group for 6-28

routes

adding B-46

displaying B-15, B-64

Run Discovery Now option 6-11

S

scheduling

discovery 6-10

email 5-30

jobs 3-92

security

authentication

enabling B-16

modules 6-46

HTTPS 6-48

last 10 logged in users, viewing 6-49

log, displaying B-64

SSH 6-49

SSL 6-48

Telnet, enabling or disabling 6-49

seed

adding seeds 6-10

definition 3

services, managing B-46

services command B-46

Short Term Trending Inventory Truncation Interval, setting 6-59

show auth-cli command B-49

show auth-http B-49

show backupconfig command B-50

show bootlog command B-51

show cdp-neighbor B-52

show cdp-run command B-52

show clock command B-11

show config command B-54

show domain-name command B-12

show import command B-59

show interfaces command B-13

show process command B-13

show route command B-64

show ssh-version command B-66

show syslog command B-67

show tech command B-68

show version command B-14

shutdown command B-70

SNMP

agent, configuring B-71

agent log, displaying 6-35

community strings

guidelines for 6-20

specifying 6-18

configuration, displaying B-66

trap notification, setting 2-16

snmp-server command B-71

software, on devices

groups for 6-28

software, on WLSE

browsing the repository 6-43

data, backing up and restoring 6-50

installation log, displaying 6-35

local repository, creating 6-39

maintenance image B-75

managing 6-37

overview 6-37

remote repository, creating 6-40

status, viewing 6-37

updates

history, viewing 6-44

installing 6-41, B-29

transferring to WLSE B-41

version, viewing B-14

splash screen, adding a message 6-58

SSH

enabling 6-49, B-72

type, displaying B-66

ssh-version command B-72

SSID

definition 3

system-defined groups for 6-28

SSL

certificate, obtaining 6-48

definition 3

log, displaying 6-35

managing 6-48

subnet, system-defined group for 6-28

summary report, displaying 5-11

switch

fault thresholds, setting 2-10

setting up 6-7

summary report, displaying 5-17

system-defined group for 6-28

syntax of commands, checking B-2, B-3

syslog

displaying B-67

notification, setting 2-17

system

configuration

displaying B-54

erasing B-22

hostname, changing B-25

shutdown B-70

storage usage, displaying B-22

system log, using 6-58

system parameters, setting 6-59

T

TAC (Technical Assistance Center)

information for, displaying B-68

obtaining support from xv

how the Escalation Center works xvi

priority levels, understanding xv

telephone numbers xvi

website xvi

TCP Port Scan tool 6-67

Technical Assistance Center (see TAC) xv

technical support xiv

through Cisco.com xv

through TAC xv

telephone numbers for TAC (see technical support) xvi

Telnet

disabling B-73

enabling 6-49, B-73

SSH 6-49

status, displaying B-68

troubleshooting 8-12

telnetenable command B-73

templates

copying 3-90

creating 3-89

deleting 3-91

editing 3-90

troubleshooting 8-2

using 3-1

threshold

definition 4

specifying fault 2-7

time

display on WLSE 1-2

system time 1-2

UTC, definition 4

Tomcat log, displaying 6-35, B-69

traceroute

command B-15

definition 4

Traceroute tool 6-67

transmission statistics

displaying Ethernet for AP and bridge 5-25

displaying RF for AP and bridge 5-24

trends, displaying 5-21

AP and bridge Ethernet transmission statistics 5-25

AP and bridge performance graph 5-26

AP and bridge RF transmission statistics 5-24

group performance report, number of associations 5-23

group performance report, RF throughput 5-22

troubleshooting 8-1

configuration 8-2

device management 8-10

discovery 8-10

reports 8-8

users 8-10

typographical conventions

in command descriptions B-9

used in this documentxito xii

U

undoing a job 3-102

unmanaged devices 6-13

updates, installing 6-41

user-defined

groups 6-29

roles 6-61

username command B-74

users

CLI access 6-63

creating 6-63, B-74

deleting 6-66, B-74

last 10 logged in users. viewing 6-49

modifying 6-63

naming guidelines A-1

password, changing 6-66

removing 6-63

roles

assigning to users 6-63

managing 6-61

troubleshooting 8-10

UTC

definition 4

on WLSE 1-2

W

Web access log, displaying 6-35, B-57

Web error log, displaying 6-35, B-58

Web SSL log, displaying B-59

WEP keys, definition 4

Wireless Client Polling, setting 6-59

wireless client reports, displaying 5-1

client detail 5-2

client historical association 5-5

client statistics 5-3

World Wide Web

contacting TAC via xvi

obtaining Cisco documentation via xiii