User Guide for the CiscoWorks Wireless LAN Solution Engine, 1.3
Index

Table Of Contents

Numerics - A - B - C - D - E - F - G - H - I - J - L - M - N - P - Q - R - S - T - U - V - W -

Index

Numerics

11a radio, configuring 3-73

advanced 3-81

data encryption 3-89

filters 3-75

hardware 3-76

identification 3-73

searched channels 3-88

11b radio, configuring 3-56

advanced 3-66

filters 3-59

hardware 3-60

identification 3-56

searched channels 3-71

A

AAA

definition GL-1

server, adding 6-33

server, setting up 6-16

access point

AP and bridge connected to router report, displaying 5-48

AP and bridge connected to switch report, displaying 5-46

configuring 3-1

current client association report, displaying 5-29

definition GL-1

detailed report, displaying 5-26

Ethernet transmission statistics, displaying 5-58

Ethertype protocol filters report, displaying 5-32

faults, displaying 2-2

fault thresholds, setting 2-7

firmware, updating 4-1

group performance report

Ethernet utilization, displaying 5-53

RF utilization, displaying 5-51

group policy report, displaying 5-21

group report, displaying 5-12

group security report, displaying 5-14

group SSID report, displaying 5-16

group VLAN report, displaying 5-18

HTTP username and password, specifying 6-9

IP port filters report, displaying 5-35

IP protocol filters report, displaying 5-33

limitation on number of 6-4

performance graph, displaying 5-60

performance table, displaying 5-61

per VLAN client (group) report, displaying 5-20

per VLAN client (individual) report, displaying 5-43

policy report, displaying 5-36

policy settings 2-7

QBSS QoS report, displaying 5-38

RF transmission statistics, displaying 5-56

setting up 6-12

SSID report, displaying 5-40

summary report, displaying 5-24

system-defined groups for 6-37

template, creating 3-132

top n busiest clients, displaying 5-62

top n client error rate report, displaying 5-64

top n number of associations report, displaying 5-54

top n percentage errors report, displaying 5-55

VLAN report, displaying 5-42

accounting, configuring 3-119

address filters, configuring 3-12

advanced associations, configuring 3-42

advanced settings, Ethernet port 3-53

aggregation interval, setting 6-73

Aggregation Truncation Interval, setting 6-73

ANI

definition GL-1

log, displaying B-48

AP Ethertype protocol filters report, displaying 5-32

AP IP port filters report, displaying 5-35

AP IP protocol filters report, displaying 5-33

AP policy report, displaying 5-36

AP QBSS QoS report, displaying 5-38

AP SSID report, displaying 5-40

AP summary report, displaying 5-24

AP VLAN report, displaying 5-42

associations, setting up

address filters 3-12

advanced 3-42

DSCP to CoS 3-48

Ethertype filters 3-14

IP port filters 3-23

IP protocol filters 3-18

policy groups 3-28

port assignments 3-47

quality of service 3-36

service sets 3-38

VLANs 3-31

audience for this document xiii

auth command B-17

authentication

enabling B-17

for CLI access, displaying B-49

for HTTP access, displaying B-49

modules supported 6-56

overview 6-56

setting up 6-57

troubleshooting 8-14

auto-managed configuration 3-154

assigning 3-155

options for email 3-156

Auto-Manage devices 6-18

automatic configurations, creating 3-151

B

backing up and restoring WLSE configuration

backup location, configuring 6-61, B-19

backup location, Windows server 6-62

backup procedure 6-63, B-18

backups, listing B-33

configuring backup B-19, B-50

restore procedure 6-64

restoring configuration B-45

backup command B-18

backupconfig command B-19

booting, WLSE 6-47, B-39, B-51

bridge

AP and bridge connected to router report, displaying 5-48

AP and bridge connected to switch report, displaying 5-46

configuring 3-1

current client association report, displaying 5-29

definition GL-1

detailed report, displaying 5-26

Ethernet transmission statistics 5-58

firmware, updating 4-1

group performance report

Ethernet utilization, displaying 5-53

RF utilization, displaying 5-51

group policy report, displaying 5-21

group report, displaying 5-12

group security report, displaying 5-14

group SSID report, displaying 5-16

group VLAN report, displaying 5-18

limitation on number of 6-4

performance graph, displaying 5-60

per VLAN client (group) report, displaying 5-20

per VLAN client (individual) report, displaying 5-43

RF transmission statistics, displaying 5-56

setting up 6-12

template, creating 3-132

top n number associations report, displaying 5-54

top n percentage errors report, displaying 5-55

browser

date and time display 1-5

C

cautions

erase config command B-23

losing data by clicking between subtabs 3-138, 4-10

reload command B-39

shutdown command, failure to run B-70

significance of xiv

CDP (Cisco Discovery Protocol)

configuring B-20, B-52

definition GL-2

neighbors, displaying B-52

template 3-112

use in discovery 6-11

cdp command B-20

CDP distance

definition of GL-2

setting 6-20

CD-ROM, obtaining Cisco documentation on xvi

character set, allowable A-1

Cisco.com

importing firmware from 4-7

obtaining technical assistance through xvii

CiscoSecure ACS Server, configuring 6-16

CiscoWorks2000

exporting devices to 6-31

importing devices from 6-30

linking to CiscoWorks2000 server 6-81

CLI

access, configuring 6-77

commands B-1

definition GL-2

using B-2

CLI commands

conventions B-2

use of quotes B-2

client

current association report, displaying 5-29

detail report, displaying 5-6

historical association report, displaying 5-9

inventory of associations 6-24

per VLAN (group) report, displaying 5-20

per VLAN (individual) report, displaying 5-44

statistics report, displaying 5-8

top n busiest report, displaying 5-62

top n error rate, displaying 5-64

clock command B-21

collector log, displaying B-53

command reference B-1

CLI conventions B-2

command history feature B-3

command privileges B-2

command summary (table) B-4

help for B-3

maintenance image commands B-75

erase config B-75

fsck B-76

reload B-76

Privilege Level 0 commands B-10

exit B-10

ping B-10

show clock B-11

show domain-name B-12

show interfaces B-13

show process B-13

show version B-14

traceroute B-15

Privilege Level 15 commands B-17

auth B-17

backup B-18

backupconfig B-19

cdp B-20

clock B-21

erase config B-23

firewall B-24

gethostbyname B-25

hostname B-25

import B-26

interface B-30

ip domain-name B-31

ip name-server B-32

listbackup B-33

mail B-34

mailcntrl clear B-35

mailcntrl list B-35

mailroute B-36

nslookup B-36

ntp server B-37

reload B-39

restore B-45

route B-46

services B-46

show auth-cli B-49

show auth-http B-49

show backupconfig B-50

show bootlog B-51

show cdp-neighbor B-52

show cdp-run B-52

show config B-54

show import B-59

show route B-64

show ssh-version B-66

show syslog B-67

show tech B-68

shutdown B-70

snmp-server B-71

ssh-version B-72

telnetenable B-73

username B-74

syntax, checking B-2

typographical conventions B-9

community strings

definition GL-2

guidelines 6-9

requirement for 6-7

setting on devices 6-12

specifying 6-7

configuration, WLSE

backing up 6-60, B-18

displaying B-54

restoring 6-60, B-45

configuration history, viewing device's 5-1

configuring devices

configuration jobs 3-137

devices, setting up for discovery 6-12

firmware, updating 4-1

templates, using 3-1

troubleshooting 8-3

connectivity, testing 6-72

console/Telnet services, configuring 3-107

conventions

CLI B-2

in command descriptions B-9

CoS (class of service), configuring from DSCP 3-48

credentials, devices 6-6

current reports, displaying 5-11

AP and bridge connected to router report 5-48

AP and bridge connected to switch report 5-46

AP Ethertype protocol filters report 5-32

AP IP port filters report 5-35

AP IP protocol filters report 5-33

AP policy report 5-36

AP QBSS Qos report 5-38

AP SSID report 5-40

AP summary 5-24

AP VLAN report 5-42

current client association 5-29

detailed 5-26

EAP authentication 5-30

group 5-12

group policy report 5-21

group security 5-14

group SSID 5-16

group VLAN 5-18

per VLAN (group) client report 5-20

per VLAN client (individual) report 5-43

router summary 5-47

server summary report 5-49

switch summary 5-45

custom values, configuring 3-130

D

daemon log, displaying 6-46

daemon manager log, displaying 6-46, B-56

database

backing up 6-60, B-18, B-19, B-50

checking database status 7-1

reinitializing B-40

restoring 6-60, B-45, B-50

date and time

displaying B-11

in WLSE displays 1-5

setting client time 6-69

setting system time B-21

synchronizing to a time server 6-70, B-37

deleting

devices 6-3

groups 6-43

users 6-80, B-74

detailed report, displaying 5-26

device center 5-1

Device Credentials option 6-6

Device History option 6-5

device names

displaying 6-18

translating to IP addresses B-36

devices

configuring

configuration jobs 3-138

setting up for discovery 6-12

templates 3-1

troubleshooting 8-3

connectivity, testing 6-72

credentials, setting 6-6

deleting 6-3

details, viewing 6-3

device name, display of 1-5

exporting to CiscoWorks2000 6-31

fault summary, viewing 5-1

firmware, updating 4-1

grouping 6-37

history viewing 5-1

importing

from CiscoWorks2000 6-30

from file 6-29

limitation on number of wireless devices 6-4

management history 6-5

managing 6-2

newly discovered 6-3

setting up 6-12

unmanaged 6-3

diagnostics, WLSE

processes, viewing 6-68

self-test 6-65

status reports 6-64

discovery

CDP

CDP distance, setting 6-11

configuring B-20

enabling on access points and bridges 6-12

enabling on routers and switches 6-15

device setup for 6-12

enabling 6-20

filters 6-19

history 6-27

immediate 6-22

importing devices 6-28

newly discovered devices 6-3

one-time 6-22

options 6-10

overview 6-11

scheduling 6-20

seed devices 6-20

troubleshooting 8-13

disk

checking and repairing B-76

usage, viewing B-22

DNS

configuring 3-113

definition GL-3

name servers, specifying 6-71, B-32

reverse lookup 1-5

effect on device name display 6-18

specifying 6-18

documentation

feedback, providing electronically or by mail xvi

obtaining xv

on a CD-ROM xvi

on the World Wide Web xv

ordering xvi

related xiv

domain name

default, defining B-31

displaying B-12

DSCP to CoS, configuring 3-48

E

EAP-MD5 server

adding 6-36

authentication report, displaying 5-30

definition GL-3

setting up 6-16

summary report, displaying 5-49

email

automatic configuration results 3-156

faults 2-23

forwarding B-36

logs and queues B-35, B-62

mail server, specifying 6-71

notification settings 2-23

report 5-66

scheduling 5-68

testing and debugging B-34

troubleshooting 8-10

erase config command B-23, B-75

Ethernet filters, configuring for port 3-50

Ethernet port, configuring 3-49

advanced settings 3-53

filters 3-50

hardware 3-52

identification 3-49

Ethertype filters, configuring 3-14

event handling, configuring 3-124

event notification, configuring 3-129

events, configuring 3-124

handling 3-124

notification 3-129

exception, definition GL-3

exit command B-10

exporting

devices 6-31

reports 5-66

templates 3-137

express template, using 3-3

F

fault history truncation interval, setting 6-73

faults

displaying 2-1

emailing 2-23

exception, definition of GL-3

faults log (WLSE), displaying 6-46

notification settings 2-20

emailing faults 2-23

syslog 2-22

trap notification 2-21

troubleshooting email 8-2

parameters for fault reporting 6-73

thresholds, specifying 2-7

filters

AP Ethertype protocol report, displaying 5-32

AP IP port report, displaying 5-35

AP IP protocol report, displaying 5-33

Ethernet, configuring 3-50

Ethertype, configuring 3-14

IP port, configuring 3-23

IP protocol, configuring 3-19

firewall command B-24

firmware

history, viewing device's 5-1

updating 4-1

fsck command B-76

FTP, configuring 3-114

G

gateway, specifying B-30

gethostbyname command B-25

getting started with WLSE 1-1

group performance report

Ethernet utilization 5-53

RF utilization 5-51

group report, displaying 5-12

groups

copying 6-41

creating 6-39

deleting 6-39

editing 6-39

overview 6-37

performance report for Ethernet utilization, displaying 5-53

performance report for RF utilization, displaying 5-51

per VLAN client report, displaying 5-20

policy report, displaying 5-21

report, displaying 5-12

security report, displaying 5-14

SSID report, displaying 5-16

system-defined 6-37

top number of associations report, displaying 5-54

top percentage errors report, displaying 5-55

VLAN report, displaying 5-18

GUI

About button 1-4

buttons 1-4

device name display 1-5

display of sysName in 1-5

Help button 1-4

Logout button 1-4

tabs and subtabs 1-2

time display 1-5

timeout period 1-2

H

hardware configuration, Ethernet port 3-52

help

CLI, displaying B-3

online xv

technical assistance, obtaining xvi

Cisco.com xvii

TAC xvii

host file

displaying B-59, B-61

importing B-26

hostname

changing system hostname B-25

translating to IP addresses B-36

hostname command B-25

hot standby, configuring 3-109

HTTP

definition GL-3

setting on access points 6-12

template 3-116

username and password for access points, specifying 6-9

HTTPS

certificate, obtaining 6-58

definition GL-3

log, viewing 6-45

I

images, device firmware 4-1

import command B-26

importing

device firmware 4-4

devices 6-28

templates 3-135

installing software updates 6-52, B-28, B-29, B-60

interface command B-30

inventory

client associations inventory 6-24

history 6-27

immediate inventory

of all devices 6-26

of selected devices 6-25

performance attributes polling interval, setting 6-73

performance inventory 6-24

polling interval, setting 6-73

resetting the polling interval 6-73

scheduled 6-24

IP addresses

displaying 6-18, B-25

in UI, display of 1-5

mapping to hostnames B-26

translating to hostnames B-36

IP chains, displaying B-60

ip domain-name command B-31

ip name-server command B-32

IP port filters, configuring 3-23

IP protocol filters, configuring 3-18

J

jobs, configuration

copying 3-148

creating 3-144

deleting 3-148

editing 3-148

filtering 3-147

managing 3-137

naming guidelines A-1

troubleshooting 8-3

undoing 3-149

viewing status 3-144

jobs, email 5-68

jobs, firmware

creating 4-10, 4-18

deleting 4-22

editing 4-10, 4-21

filtering 4-21

job run details 4-22

managing 4-9

naming guidelines A-1

troubleshooting 8-8

viewing 4-19

jobs log, displaying 6-46

L

LEAP server

adding 6-33

definition GL-4

EAP authentication report, displaying 5-30

setting response time 2-7

setting up 6-16

summary report, displaying 5-49

Links subtab 6-81

listbackup command B-33

local

admin access, configuring 3-92

AP/client security, configuring 3-94

logging in

splash screen, adding a message 6-69

to WLSE 1-7

troubleshooting 8-14

logging out

CLI command for B-10

from the WLSE 1-6

logs, displaying

bootlog B-51

collector log B-53

daemon manager log 6-45, B-56

daemons log 6-45, B-55

email logs B-62

install logs B-60

repository access log B-63

security log B-64

syslog B-67

system log 6-69

Tomcat log 6-45, B-69

View Log File option 6-45

Web access log 6-45, B-57

Web error log 6-45, B-58

Web SSL access log B-59

M

MAC address, displaying B-13

mailcntrl clear command B-35

mailcntrl list command B-35

mail command B-34

mailroute command B-36

mail server, specifying 6-71

maintenance image, CLI commands for B-75

Manage/Unmanage option 6-2

Managed Devices option 6-2

Manage Roles option 6-75

Manage Users option 6-77

N

name servers, specifying 6-71, B-32

naming guidelines A-1

neighbors, displaying B-52

network

connectivity testing 6-72

setting up 6-12

network interfaces

configuring B-30

displaying B-13

IP chains, displaying B-60

notification settings, faults 2-20

nslookup

definition GL-4

nslookup CLI command B-36

NSlookup tool 6-72

NTP (Network Time Protocol)

configuring 6-70, B-37

definition GL-4

ntp server command B-37

P

parameters, system 6-73

passwords

changing your password 6-80

EAP-MD5 server 6-36

HTTP 6-9

LEAP server 6-33

RADIUS server 6-35

WLSE users 6-77

performance

inventory 6-24

parameters for data collection 6-73

performance graph, displaying for access points and bridges 5-60

performance table, displaying for access points and bridges 5-61

per VLAN client (group) report, displaying 5-20

ping

CLI command B-10

definition GL-5

Ping tool 6-72

policy

AP report, displaying 5-36

group report, displaying 5-21

groups, configuring 3-28

setting for profiles 2-7

port

assignments, configuring 3-47

filtering, configuring B-24

processes, displaying 6-66, B-13, B-62

profiles, managing 2-7

assigning 2-10

copying 2-8

creating 2-8

deleting 2-10

editing 2-9

renaming 2-9

viewing devices for 2-11

Q

quality of service (QoS)

configuring 3-36

report, displaying 5-38

R

radio

11a, configuring 3-73

advanced 3-81

data encryption 3-89

filters 3-75

hardware 3-76

identification 3-73

searched channels 3-88

11b, configuring 3-56

advanced 3-66

filters 3-59

hardware 3-60

identification 3-56

searched channels 3-71

RADIUS

authentication module 6-57

definition GL-5

RADIUS server

adding 6-35

EAP authentication report, displaying 5-30

setting response time 2-7

setting up 6-16

summary report, displaying 5-49

reader comment form, submitting electronically xvi

rebooting, WLSE 6-47, B-39

reload command

maintenance image command B-76

Privilege Level 15 command B-39

reports

current, displaying 5-11

device center, using 5-1

emailing 5-66

exporting 5-66

parameters for 6-73

scheduling email 5-68

trends, displaying 5-50

troubleshooting 8-9

wireless client, displaying 5-6

repository

browsing 6-53

creating

local 6-50, B-40

remote 6-51, B-27

definition GL-5

listing images and updates B-28, B-43

local

deleting software from B-42

status B-44

transferring software to B-41

status, displaying B-63

restarting (rebooting) WLSE 6-47

bootlog, displaying B-51

Restart option 6-47

restore command B-45

restoring data from backups 6-60, B-45

reverse DNS lookup 6-18

roles

creating and modifying 6-75

deleting 6-75

naming guidelines A-1

predefined 6-75

route command B-46

router

AP and Bridge connected to, displaying 5-48

fault thresholds, setting 2-7

setting up 6-15

summary report, displaying 5-47

system-defined group for 6-37

routes

adding B-46

displaying B-15, B-64

routing, configuring 3-111

Run Discovery Now option 6-22

S

scheduling

configuration jobs 3-138

discovery 6-20

email 5-68

firmware jobs 4-18

security

authentication

enabling B-17

modules 6-56

configuring 3-92

local admin access 3-92

local AP/client 3-94

server-based 3-97

HTTPS 6-58

last 10 logged in users, viewing 6-60

log, displaying B-64

SSH 6-59

SSL 6-58

Telnet, enabling or disabling 6-59

seed

adding seeds 6-20

definition GL-6

server

response time graph, displaying 5-65

security, configuring 3-97

setting response time 2-7

summary report, displaying 5-49

services, configuring

accounting 3-119

CDP 3-112

console/Telnet 3-107

DNS 3-113

FTP 3-114

hot standby 3-109

HTTP 3-116

routing 3-111

SNMP 3-117

SNTP 3-118

start-up 3-103

services, managing B-46

services command B-46

service sets, configuring 3-38

short term trending inventory truncation interval, setting 6-73

show auth-cli command B-49

show auth-http command B-49

show backupconfig command B-50

show bootlog command B-51

show cdp-neighbor B-52

show cdp-run command B-52

show clock command B-11

show config command B-54

show domain-name command B-12

show import command B-59

show interfaces command B-13

show process command B-13

show route command B-64

show ssh-version command B-66

show syslog command B-67

show tech command B-68

show version command B-14

shutdown command B-70

SMTP

definition GL-6

server, specifying 6-71, B-36

SNMP

agent, configuring B-71

agent log, displaying 6-46

community strings

guidelines for 6-9

specifying 6-7

configuration, displaying B-66

definition GL-6

reachability, testing 6-72

template 3-117

trap notification

MIB 2-21

setting 2-21

snmp-server command B-71

SNTP, configuring 3-118

software, on devices

firmware, managing 4-1

groups for 6-37

software, on WLSE

browsing the repository 6-53

deleting images from local repository B-42

installation log, displaying 6-46, B-60

listing images B-43

local repository, creating 6-50, B-27, B-40

maintenance image B-75

managing 6-47

overview 6-47

remote repository, creating 6-51, B-27

repository access log B-63

status, viewing 6-48, B-44, B-63

transferring images from remote to local repository B-41

updates

history, viewing 6-54, B-28

images, viewing B-28

installing 6-52, B-29

listing B-43

transferring to WLSE B-41

version, viewing 1-4, B-14

splash screen, adding a message 6-69

SSH

definition GL-6

enabling 6-59, B-72

type, displaying B-66

ssh-version command B-72

SSID

definition GL-6

report, displaying 5-40

system-defined groups for 6-37

SSL

certificate, obtaining 6-58

definition GL-6

log, displaying 6-46, B-59

managing 6-58

startup configuration

assigning 3-151

creating a template for 3-153

start-up settings, configuring 3-103

subnet, system-defined group for 6-37

summary report

access point 5-24

router 5-47

server 5-49

switch 5-45

switch

AP and bridge connected to report, displaying 5-46

fault thresholds, setting 2-7

setting up 6-15

summary report, displaying 5-45

system-defined group for 6-37

syntax of commands, checking B-2, B-3

syslog

displaying B-67

notification, setting 2-22

sysName, display of 6-18

system

configuration

displaying B-54

erasing B-23

gateway, specifying B-30

hostname, changing B-25

interfaces, configuring B-30

rebooting 6-47, B-39

shutdown B-70

SNMP, configuration B-71

SNMP configuration B-66

storage usage, displaying B-22

system log, using 6-69

system parameters, setting 6-73

T

TAC (Technical Assistance Center)

information for, displaying B-68

obtaining support from xvii

how the Escalation Center works xviii

priority levels, understanding xvii

telephone numbers xviii

website xviii

TACACS+

authentication module 6-56

definition GL-7

TCP Port Scan tool 6-72

Technical Assistance Center (see TAC) xvii

technical support xvi

through Cisco.com xvii

through TAC xvii

telephone numbers for TAC (see technical support) xviii

Telnet

disabling B-73

enabling 6-59, B-73

SSH 6-59

status, displaying B-68

Telnet/console services, configuring 3-107

telnetenable command B-73

templates

automatic configurations 3-151

copying 3-133

creating 3-132

deleting 3-134

editing 3-134

exporting 3-137

importing 3-135

troubleshooting 8-3

using 3-1

TFTP

definition GL-7

setting up on access points 6-14

threshold

definition GL-7

specifying fault threshold 2-7

time

browser time, setting 6-69

display on WLSE 1-5

synchronizing to an NTP server 6-70, B-37

system time 1-5

UTC

definition GL-7

displaying B-11

display of 1-5

setting B-11

timeout period 1-2

tomcat log, displaying 6-46, B-69

top n number of associations report, displaying 5-54

top n percentage errors report, displaying 5-55

traceroute

command B-15

definition GL-7

Traceroute tool 6-72

transmission statistics

displaying Ethernet for AP and bridge 5-58

displaying RF for AP and bridge 5-56

traps

MIB to define 2-21

setting for notification 2-21

trends, displaying 5-50