User Guide for the CiscoWorks Wireless LAN Solution Engine, 2.0
Index

Table Of Contents

Numerics - A - B - C - D - E - F - G - H - I - J - L - M - N - P - Q - R - S - T - U - V - W - X -

Index

Numerics

11a radio (non-IOS), configuring 3-163

advanced 3-172

data encryption 3-180

filters 3-166

hardware 3-167

identification 3-164

module service sets 3-184

primary module service set 3-188

QoS 3-191

searched channels 3-179

11b radio (non-IOS), configuring 3-146

advanced 3-156

filters 3-148

hardware 3-150

identification 3-147

searched channels 3-162

802.11a radio (IOS), configuring 3-17

802.11b radio (IOS), configuring 3-10

A

AAA

ACS failed logins report 6-118

definition GL-1

server

adding 6-50

deleting 6-50

setting up 6-23

access point

accessing through WLSE, troubleshooting 7-10

AP and bridge connected to router report, displaying 5-62

AP and bridge connected to switch report, displaying 5-59

AP associations report, displaying 5-40

configuring 3-1

converting from non-IOS to IOS 4-30

definition GL-1

detailed report, displaying 5-35

Ethernet transmission statistics, displaying 5-75

Ethertype protocol filters report, displaying 5-44

faults, displaying 2-2

fault thresholds, setting 2-10

firmware, updating 4-2

firmware versions, support for 6-111

group client association report, displaying 5-15

group performance report

Ethernet utilization, displaying 5-69

RF utilization, displaying 5-68

group policy report, displaying 5-30

group security report, displaying 5-19

group SSID report, displaying 5-22

group VLAN report, displaying 5-25

hot standby report, displaying 5-56

HTTP username and password, specifying 6-10

IOS, converting to 4-17

IOS reports 5-14

IP port filters report, displaying 5-46

IP protocol filters report, displaying 5-45

limitation on number of 6-5

non-IOS reports 5-14

performance graph, displaying 5-76

performance table, displaying 5-77

per VLAN client (group) report, displaying 5-28

per VLAN client (individual) report, displaying 5-55

policy report, displaying 5-47

policy settings 2-10

QoS report, displaying 5-49

RF transmission statistics, displaying 5-73

setting up

IOS 6-18

non-IOS 6-15

SSH passwords, specifying 6-11

SSID report, displaying 5-51

summary report, displaying 5-33

system-defined groups for 6-57

Telnet passwords, specifying 6-11

template, creating 3-237

top n busiest clients, displaying 5-78

top n client error rate report, displaying 5-80

top n number of associations report, displaying 5-70

top n percentage errors report, displaying 5-71

VLAN report, displaying 5-52

wireless services, configuring for 3-84

accounting (non-IOS), configuring 3-222

ACS Failed Login report 6-119

address filters, configuring 3-99

admin access

(IOS) setting 3-23

local (non-IOS), setting 3-193

advanced

associations (non-IOS), configuring 3-132

security (IOS), configuring 3-41

settings, Ethernet port (non-IOS) 3-143

aggregation interval, setting 6-107

Aggregation Truncation Interval, setting 6-107

ANI

definition GL-1

log, displaying B-51

AP Ethertype protocol filters report, displaying 5-44

AP IP port filters report, displaying 5-46

AP IP protocol filters report, displaying 5-45

AP policy report, displaying 5-47

AP QoS report, displaying 5-49

AP SSID report, displaying 5-51

AP summary report, displaying 5-33

AP usage report, displaying 5-64

AP VLAN report, displaying 5-52

archives

managing, configuration 3-245

associations (non IOS), setting up

address filters 3-99

Ethertype filters 3-101

associations (non-IOS), setting up

advanced 3-132

DSCP to CoS 3-138

IP port filters 3-110

IP protocol filters 3-105

policy groups 3-114

port assignments 3-137

primary service set 3-129

quality of service 3-122

service sets 3-124

VLANs 3-116

audience for this document xv

auth command B-17

authentication

displaying B-52

enabling B-17

for CLI login 6-88

modules supported 6-86

overview 6-86

setting up 6-87

auto-managed configuration 3-282

assigning 3-282

options for email 3-284

Auto-Manage devices 6-25

automatic configurations, creating 3-276

B

backing up and restoring WLSE configuration

backup and restore log 6-73

backup location, configuring 6-92

backup location, Windows server 6-93

backup procedure 6-94, B-18

backups, listing B-35

configuring backup B-19, B-53

restore procedure 6-95

restoring configuration B-48

troubleshooting

Windows 2000 or Windows XP server 7-34

backup command B-18

backupconfig command B-19

basic template, configuring

IOS template 3-3

non-IOS template 3-90

booting, WLSE

boot messages, displaying B-54

from Web interface 6-74

reload command B-42

troubleshooting 7-6

bridge

AP and bridge connected to router report, displaying 5-62

AP and bridge connected to switch report, displaying 5-59

AP associations report, displaying 5-40

configuring 3-1

definition GL-1

detailed report, displaying 5-35

Ethernet transmission statistics 5-75

firmware, updating 4-2

group client association report, displaying 5-15

group performance report

Ethernet utilization, displaying 5-69

RF utilization, displaying 5-68

group policy report, displaying 5-30

group security report, displaying 5-19

group SSID report, displaying 5-22

group VLAN report, displaying 5-25

limitation on number of 6-5

performance graph, displaying 5-76

per VLAN client (group) report, displaying 5-28

per VLAN client (individual) report, displaying 5-55

RF transmission statistics, displaying 5-73

setting up 6-15

template, creating 3-237

top n number associations report, displaying 5-70

top n percentage errors report, displaying 5-71

browser

cannot connect to the WLSE using, troubleshooting 7-4

configuring 1-3

date and time display 1-6

Internet Explorer, troubleshooting 7-33

supported browsers 1-3

C

cautions

conversion from non-IOS to IOS 4-30

erase config command B-24

losing data

jobs, configuration 3-252

jobs, firmware 4-13

reload command B-42

shutdown command, failure to run B-73

significance of xvi

CDP (Cisco Discovery Protocol)

alternatives to 6-14

configuring

displaying configuration B-55

template (IOS) 3-54

template (non-IOS) 3-214

definition GL-2

enabling on devices 6-15

enabling on WLSE B-20

neighbors of WLSE, displaying B-55

use in discovery 6-14

cdp command B-20

CDP distance

definition of GL-2

setting 6-29

character set, allowable A-1

Cisco.com

accessing xix

CiscoSecure ACS Server, configuring 6-23

CiscoWorks2000

exporting devices to 6-47

importing devices from 6-45

linking to CiscoWorks2000 server 6-118

CLI

access, configuring 6-114

command history feature B-3

command privileges B-2

commands B-1

command summary (table) B-4

conventions B-2

definition GL-2

help for commands B-3

maintenance image commands B-79

erase config B-79

fsck B-79

reload B-79

Privilege Level 0 commands B-10

exit B-10

ping B-10

show clock B-11

show domain-name B-12

show interfaces B-13

show process B-13

show version B-14

traceroute B-15

Privilege Level 15 commands B-17

auth B-17

backup B-18

backupconfig B-19

cdp B-20

clock B-21

dumptcp B-23

erase config B-24

firewall B-25

gethostbyname B-26

hostname B-27

import B-27

interface B-31

ip domain-name B-33

ip name-server B-33

listbackup B-35

mail B-35

mailcntrl clear B-36

mailcntrl list B-37

mailroute B-37

mkcert B-38

nslookup B-40

ntp server B-40

reload B-42

restore B-48

route B-49

services B-50

show auth-cli B-52

show auth-http B-52

show backupconfig B-53

show bootlog B-54

show cdp-neighbor B-55

show cdp-run B-55

show config B-57

show import B-62

show route B-67

show ssh-version B-69

show syslog B-69

show tech B-70

shutdown B-73

snmp-server B-74

ssh-version B-75

telnetenable B-76

username B-77

syntax, checking B-3

typographical conventions B-4

use of quotes in commands B-2

using B-2

client

detail report, displaying 5-7

group association report 5-15

historical association report, displaying 5-11

inventory, troubleshooting 7-35

inventory of associations 6-33

per VLAN (group) report, displaying 5-28

per VLAN (individual) report, displaying 5-55

statistics report, displaying 5-9

top n busiest report, displaying 5-78

top n error rate, displaying 5-80

clock command B-21

collector log, displaying B-56

command reference B-1

Privilege Level 15 commands

webtimeout B-78

community strings

definition GL-2

guidelines 6-9

requirement for 6-7

setting on devices 6-15

specifying 6-7

configuration, WLSE

backing up 6-91

restoring 6-91

configuration history, viewing device's 5-2

configuring devices

configuration jobs 3-245, 3-251

FAQs 7-14

firmware, updating 4-1

setting up for discovery 6-15

templates, using 3-1

troubleshooting 7-17

connectivity, testing 6-105

console/Telnet services (non-IOS), configuring 3-209

conventions

CLI B-2

in command descriptions B-4

conversion

access points, converting from non-IOS to IOS 4-31

templates, non-IOS to IOS 3-239

CoS (class of service), configuring from DSCP 3-138

credentials

device

entering on WLSE 6-7

HTTP 6-10

HTTP port 6-12

SNMP 6-7

Telnet/SSH 6-11

current reports, displaying 5-12

AP and bridge connected to router report 5-62

AP and bridge connected to switch report 5-59

AP associations 5-40

AP Ethertype protocol filters report 5-44

AP IP port filters report 5-46

AP IP protocol filters report 5-45

AP policy report 5-47

AP QoS report 5-49

AP SSID report 5-51

AP summary 5-33

AP usage report 5-64

AP VLAN report 5-52

detailed 5-35

EAP authentication 5-42

failed authenticaitons report 5-65

group client association 5-15

group policy report 5-30

group security 5-19

group SSID 5-22

group VLAN 5-25

hot standby report 5-56

per VLAN (group) client report 5-28

per VLAN client (individual) report 5-55

router interface statistics report 5-63

router summary 5-61

server summary report 5-64

switch port statistics 5-60

switch summary 5-58

custom values, configuring

IOS template 3-88

non-IOS template 3-235

D

daemon log, displaying 6-73

daemon manager log, displaying 6-73, B-59

database

backing up 6-91

checking database status 7-29

reinitializing B-43

restoring 6-91

date and time

displaying B-11

incorrect, troubleshooting 7-6

in WLSE displays 1-6

setting, UTC B-21

setting browser time 6-103

setting current local time 6-103

synchronizing to a time server 6-103, B-40

deleting

devices 6-3

groups 6-70

users 6-117, B-77

detailed report, displaying 5-35

device center 5-2

Device Credentials option 6-7

Device History option 6-6

devices

configuring

archive jobs 3-270

configuration jobs 3-251

setting up for discovery 6-15

templates 3-1

connectivity, testing 6-105

credentials, setting 6-7

deleting 6-3

details, viewing 6-3

device name, display of 1-6

exporting

to a file 6-49

to CiscoWorks2000 6-47

fault summary, viewing 5-2

firmware, updating 4-1

grouping 6-57

history viewing 5-2

importing

from CiscoWorks2000 6-45

from file 6-42

limitation on number of access points 6-5

managing

deleting 6-3

limitation on number of 6-5

management history 6-6

management status, changing 6-3

overview 6-3

names, displaying 6-25

newly discovered 6-3

new versions, supporting 6-111

searching for 6-34

setting up 6-15

unmanaged 6-3

device selector, using 5-88

diagnostics, WLSE

processes, viewing 6-101

self-test 6-98

status reports 6-97

discovery

CDP, enabling

on access points and bridges 6-15

on routers and switches 6-22

CDP distance, setting 6-14

device setup for 6-15

enabling 6-29

FAQs 7-28

filtering

all devices 6-28

by MAC address (access points) 6-26

history 6-37

immediate 6-31

importing devices 6-41

newly discovered devices 6-3

one-time 6-31

options 6-13

overview 6-14

scheduling 6-29

seed devices 6-29

troubleshooting

devices discovered, but not displayed 7-30

devices in Misconfigured Devices group 7-31

seed devices 7-29

SNMP Authorization Exception in discovery log 7-34

time discrepancy in jobs 7-30

disk

checking and repairing B-79

usage, viewing B-22

DNS

configuring (IOS) 3-56

configuring (non-IOS) 3-215

definition GL-3

name servers, specifying 6-104, B-33

reverse lookup 1-6

effect on device name display 6-25

specifying 6-25

documentation xvi

audience for this xv

feedback, submitting electronically xx

obtaining xix

CD-ROM xix

Cisco.com xix

ordering xx

other Cisco publications and information xxiii

typographical conventions in xvi

domain name

default, defining B-33

displaying B-12

dot11 mib fault

Misconfigured group, devices in 6-19

troubleshooting

fault message 7-11

Misconfigured devices folder 7-31

DSCP to CoS (non-IOS), configuring 3-138

dumptcp command B-23

E

EAP-MD5 server

adding 6-53

AP usage report, displaying 5-64

authentication report, displaying 5-42

definition GL-3

deleting 6-53

failed authentications eport, displaying 5-65

setting up 6-23

summary report, displaying 5-64

email

automatic configuration results 3-284

faults 2-42

forwarding B-37

logs 6-73

logs and queues B-36, B-64

mail server, specifying 6-104

notification settings 2-42

report 5-83

scheduling 5-85

testing and debugging B-35

erase config command B-24, B-79

Ethernet (WLSE), labeling of ports B-31

Ethernet, configuring fast (IOS) 3-8

Ethernet filters (non-IOS), configuring 3-141

Ethernet port (non-IOS), configuring 3-139

advanced settings 3-143

filters 3-141

hardware 3-142

identification 3-139

Ethertype filters, configuring

IOS template 3-64

non IOS template 3-101

event

handling (non-IOS), configuring 3-229

log (IOS), configuring 3-81

notification (non-IOS), configuring 3-234

exception, definition GL-3

exit command B-10

exporting

devices 6-47

reports

GUI-based, using 5-83

URL-based, using 5-90

templates 3-244

F

failed authentications report, displaying 5-65

FAQs

administration 7-28

configuration 7-14

faults 7-10

firmware 7-18

general 7-8

reports 7-24

fastEthernet (IOS), configuring 3-8

fault history truncation interval, setting 6-107

faults

displaying 2-1

emailing 2-42

exception, definition of GL-3

FAQs 7-10

faults log (WLSE), displaying 6-73

notification settings 2-37

emailing faults 2-42

syslog 2-40

trap notification 2-37

parameters for fault reporting 6-107

security policy, specifying 2-10

thresholds, specifying 2-10

troubleshooting 7-13

filters

AP Ethertype protocol report, displaying 5-44

AP IP port report, displaying 5-46

AP IP protocol report, displaying 5-45

discovery

all devices 6-25

by MAC address (access points) 6-26

Ethernet (non-IOS), configuring 3-141

Ethertype (IOS), configuring 3-64

Ethertype (non-IOS), configuring 3-101

IP (IOS), configuring 3-60

IP port (non-IOS), configuring 3-110

IP protocol (non-IOS), configuring 3-106

MAC address (IOS), configuring 3-57

firewall command B-25

firmware

converting non-IOS device to IOS 4-17

FAQs 7-18

history, viewing device's 5-2

images

cryptography permissions, message about 7-23

deleting 4-5

details, editing 4-3

importing 4-5

storing on remote TFTP server 4-10

images, viewing 4-2

jobs

copying 4-28

creating 4-12

deleting 4-27

details, displaying 4-28

displaying 4-26

editing 4-26

email fails to arrive 7-21

job choices 4-12

job not verified 7-22

over slow links, troubleshooting 7-22

scheduling 4-16

SNMP job fails 7-21

some devices not updated 7-21

status, checking 4-24

Telnet/SSH credentials, troubleshooting 7-23

time discrepancy in schedule 7-20

validating 4-17

new versions, support for 6-111

protocol, changing in job that has run 4-28

supported versions, displaying 6-111

troubleshooting 7-17

updating 4-1

versions supported by WLSE

updating 6-111

viewing 6-111

fsck command B-79

FTP, configuring 3-216

G

gethostbyname command B-26

getting started with WLSE 1-1

group client association report, displaying 5-15

group performance report

Ethernet utilization 5-69

RF utilization 5-68

groups

client association report, displaying 5-15

copying

rule-based 6-65

static 6-63

creating

rules-based 6-61

static 6-59

editing

rule-based 6-69

static 6-67

IOS reports 5-13

non-IOS reports 5-13

overview 6-57

performance report for Ethernet utilization, displaying 5-69

performance report for RF utilization, displaying 5-68

per VLAN client report, displaying 5-28

policy report, displaying 5-30

rule-based

copying 6-65

creating 6-61

deleting 6-70

editing 6-69

security report, displaying 5-19

SSID report, displaying 5-22

static

creating 6-59, 6-63

deleting 6-70

editing 6-67

system-defined 6-57

top number of associations report, displaying 5-70

top percentage errors report, displaying 5-71

troubleshooting

Misconfigured Devices group 7-31

user-defined 6-59

VLAN report, displaying 5-25

GUI

About button 1-6

dashboard 1-4

device name display 1-6

display of sysName in 1-6

Help button 1-6

Logout button 1-6

tabs and subtabs 1-4

time display 1-6

timeout period 1-8

H

hardware configuration, Ethernet port 3-142

help xx

Cisco.com xxi

CLI, displaying B-3

TAC xxi

Escalation Center xxii

website xxii

host file

displaying B-62, B-64

importing B-27

hostname

changing system hostname B-27

translating to IP addresses B-40

hostname command B-27

hot standby

configuring

IOS template 3-52

non-IOS template 3-211

report, displaying 5-56

HTTP

configuring

IOS template 3-67

non-IOS template 3-218

definition GL-4

setting on access points 6-15

username and password for access points, specifying 6-10

HTTPS

certificate, obtaining 6-89

definition GL-4

log, viewing 6-72

I

images

access point firmware 4-1

WLSE software 6-83

import command B-27

importing

device firmware 4-5

devices 6-41

firmware versions, support for 6-111

templates 3-241

installing software updates, WLSE

from the Web interface 6-81

installing an update B-30

install log, displaying B-63

repository, listing B-29

interface command B-31

inventory

client associations inventory 6-33

history 6-37

immediate inventory of selected devices 6-34

performance attributes polling interval, setting 6-107

performance inventory 6-33

polling interval, setting 6-107

resetting the polling interval 6-107

scheduled 6-33

troubleshooting 7-29

IOS

access point reports 5-14

converting APs from non-IOS to IOS 4-30

group reports 5-13

templates, configuration 3-2

templates, converting from non-IOS 3-239

trend report 5-80

IP addresses

displaying 6-25, B-26

in UI, display of 1-6

translating to hostnames B-40

IP chains, displaying B-63

ip domain-name command B-33

IP filters (IOS), configuring 3-60

ip name-server command B-33

IP port filters (non-IOS), configuring 3-110

IP protocol filters (non-IOS), configuring 3-105

J

jobs, archive

copying 3-274

creating 3-270

deleting 3-274

editing 3-273

filtering 3-273

job run details, viewing 3-275

managing 3-245

running again 3-274

viewing status 3-270

jobs, configuration

copying 3-262

creating 3-257

deleting 3-262

editing 3-261

filtering 3-261

managing 3-251

naming guidelines A-1

running again 3-262

undoing 3-263

viewing status 3-257

jobs, email 5-85

jobs, firmware

copying 4-28

creating 4-11

deleting 4-27

editing 4-26

filtering 4-26

for converting access points to IOS 4-35

job run details 4-28

managing 4-11

naming guidelines A-1

number of devices in 7-20

troubleshooting 7-17

viewing 4-24

jobs log, displaying 6-73

L

LEAP server

adding 6-51

AP usage report, displaying 5-64

definition GL-4

deleting 6-51

EAP authentication report, displaying 5-42

failed authentications report, displaying 5-65

setting response time 2-10

setting up 6-23

summary report, displaying 5-64

Links subtab 6-118

listbackup command B-35

local

admin access (non-IOS), configuring 3-193

AP/client security (non-IOS), configuring 3-196

logging in

problems, troubleshooting 7-2

splash screen, adding a message 6-102

to WLSE 1-8

troubleshooting

failure of authentication source 7-31

password created in CLI 7-34

logging out

CLI command for B-10

from the WLSE 1-7

logs

emailing 6-73

searching 6-73

logs, displaying

collector log B-56

daemon manager log 6-72, B-59

daemons log 6-72, B-58

install logs B-63

syslog B-69

system log 6-101

Tomcat log 6-72, B-72

View Log File option 6-72

Web access log 6-72, B-60

Web error log 6-72, B-61

Web SSL access log B-62

M

MAC address, displaying B-13

MAC address filters (discovery) 6-26

MAC address filters (IOS), configuring 3-57

mailcntrl clear command B-36

mailcntrl list command B-37

mail command B-35

mailroute command B-37

mail server, specifying 6-104

maintenance image, CLI commands for B-79

Manage/Unmanage option 6-3

Managed Devices option 6-3

Manage Roles option 6-112

Manage Users option 6-114

Misconfigured Devices system group

description 6-59

moving devices from 7-31

mkcert command B-38

N

name servers, specifying 6-104, B-33

naming guidelines A-1

neighbors, displaying B-55

network

connection failure, troubleshooting 7-3

connectivity testing 6-105

setting up 6-15

network interfaces

configuring

fastEthernet (IOS) 3-8

radio-802.11a (IOS) 3-17

radio-802.11b (IOS) 3-10

on WLSE

configuring B-31

information about, displaying B-13

IP chains, displaying B-63

template 3-8

network management systems, integrating with the WLSE 1-2

non-IOS

access point reports 5-14

converting access points to IOS 4-30

group reports 5-13

templates, configuration 3-89

templates, converting to IOS 3-239

trend report 5-80

notification settings, faults 2-37

nslookup

definition GL-5

NSlookup tool 6-105

nslookup command B-40

NTP (Network Time Protocol)

configuring IOS template 3-77

configuring time servers on WLSE 6-103, B-40

definition GL-5

ntp server command B-40

P

packet content, command for displaying B-23

parameters, system 6-107

passwords

changing your password 6-117

EAP-MD5 server 6-53

HTTP 6-10

LEAP server 6-50

PEAP server 6-55

RADIUS server 6-52

Telnet 6-11

WLSE users 6-114

PEAP server

ACS failed login report 6-119

adding 6-55

deleting 6-55

performance

inventory 6-33

parameters for data collection 6-107

troubleshooting problems caused by frequent client inventory 7-35

performance graph, displaying for access points and bridges 5-76

performance table, displaying for access points and bridges 5-77

per VLAN client (group) report, displaying 5-28

ping

CLI command B-10

definition GL-6

Ping tool 6-105

policy

AP report, displaying 5-47

group report, displaying 5-30

groups, configuring 3-114

setting for profiles 2-10

port

assignments, configuring 3-137

switch statistics report, displaying 5-60

port filtering (WLSE), configuring B-25

primary service set

association service set, configuring 3-129

radio11a service set, configuring 3-188

processes

displaying 6-98, B-13, B-65

profiles, managing 2-10

assigning 2-14

copying 2-11

creating 2-11

deleting 2-13

editing 2-12

renaming 2-12

viewing devices for 2-15

proxy mobile IP (IOS), configuring 3-68

proxy server, for firmware import 4-8

Q

quality of service (QoS)

configuring

associations (non-IOS) 3-122

policies (IOS) 3-70

radio 11a (non-IOS) 3-191

radio traffic (IOS) 3-73

report, displaying 5-49

R

radio

11a (non-IOS), configuring 3-163

advanced 3-172

data encryption 3-180

filters 3-166

hardware 3-167

identification 3-164

module service sets 3-184

primary module service set 3-188

QoS 3-191

searched channels 3-179

11b (non-IOS), configuring 3-146

advanced 3-156

filters 3-148

hardware 3-150

identification 3-147

searched channels 3-162

802.11a (IOS), configuring 3-17

802.11b (IOS), configuring 3-10

RADIUS

authentication module 6-87

definition GL-6

RADIUS server

adding 6-52

AP usage report, displaying 5-64

deleting 6-52

EAP authentication report, displaying 5-42

failed authentications report, displaying 5-65

setting response time 2-10

setting up 6-23

summary report, displaying 5-64

rebooting, WLSE 6-74, B-42

reload command

maintenance image command B-79

Privilege Level 15 command B-42

reports

ACS Failed Login report 6-119

current, displaying 5-12

device center, using 5-2

emailing 5-83

exporting 5-83

FAQs 7-24

parameters for 6-107

scheduling email 5-85

trends, displaying 5-66

troubleshooting 7-24

wireless client, displaying 5-6

repository

browsing 6-83, B-29, B-46

creating

local 6-78, B-44

remote 6-79, B-28

defining 6-77

definition GL-7 </