Build Business with Hosted Communications

Cisco Hosted Unified Communications Services provide businesses and government agencies the benefits of a converged IP communications network without their having to own, manage, or maintain a Cisco Unified Communications System.

Service providers can now take advantage of Cisco validated architecture design and Cisco Powered Network (CPN) certification. This framework supports Cisco Hosted Unified Communications Services by using Cisco Unified Communications Manager as a scalable platform for medium- to large businesses, and government agencies. Cisco offers a comprehensive reference architecture to help you deliver Cisco Hosted Unified Communications Services within dedicated and multicustomer environments.

Solution Benefits

Besides offering the advantages of an outsourced IP communications environment, Cisco Hosted Unified Communications Services will help businesses and government agencies benefit from a voice, video, and Web with business-ready features such as:

• Extensive IP telephony features of Cisco Unified Communications Manager
• Unified messaging
• Calendar integration
• Attendant console
• Web collaboration and conferencing
• Integration with the Cisco Unified Contact Center solution

Efficiency of Deployment and Management

The Cisco Hosted Unified Communications Services architecture addresses complex deployments by working with VisionOSS® to provide a comprehensive, robust, and intuitive Web-based provisioning tool with predefined routing templates and dial-plan configurations to facilitate faster implementation of Cisco Unified Communications and Cisco Technology Developer Partner products. Additional value comes from a full suite of network and operations management tools to ensure delivery of the service at peak efficiency with customer reports guaranteeing service-level agreement (SLA) adherence.