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Product Overview
Q. What does Cisco® License Manager do in a Cisco network?
A. Cisco License Manager 1.0 is a secure client/server-based application to manage Cisco IOS Software activation and licenses. It automates the workflow associated with Cisco IOS Software activation through its wizard-based GUI and scales for large network deployments. Cisco License Manager accelerates deployment of licenses using "One Click" and enables customers to rapidly roll out advanced services in their networks.
The Cisco License Manager also provides a full-functionality Java Software Development Kit (SDK) to integrate with customers' existing license or asset-management products and protects their investment in these assets.
The Cisco License Manager also provides a full-functionality Java Software Development Kit (SDK) to integrate with customers' existing license or asset-management products and protects their investment in these assets.
Q. Does Cisco License Manager manage software activation and licenses for other Cisco products, such as Cisco PIX® security appliances, Cisco MGX, and Cisco Unified CallManager?
A. Cisco License Manager 1.0 manages software activation and licenses only for Cisco IOS Software-based products such as Cisco Catalyst 3750-E and 3560-E series switches.
Q. Does Cisco License Manager use secure connections to my Cisco devices?
A. Yes, Cisco License Manager supports HTTPS for secure connectivity to Cisco devices using industry-standard Secure Sockets Layer (SSL). The devices need to be configured to talk in secure mode, and the appropriate certificates should be imported in Cisco License Manager.
Q. Is there a non-crypto (non-K9) version of the product?
A. Cisco License Manager 1.0 requires crypto (K9) software to interact with the Cisco.com license server. The Cisco.com interactions are mandatory to automate licensing workflow, and this communication cannot be made optional. Therefore, a non-crypto (non-K9) version of the product is not available. Please work with your account team for getting export permissions.
Cisco.Com Interactions
Q. Is it safe to add my Cisco.com username and password in Cisco License Manager?
A. Yes, Cisco License Manager uses HTTPS to securely interact with the Cisco.com license server. The username and passwords are always transferred in encrypted form for Cisco.com transactions.
Q. I have already obtained licenses from the Cisco.com license server; can Cisco License Manager deploy them?
A. Yes, you need to import these licenses in Cisco License Manager, and then they can be deployed to network devices. Please see Getting Started and the Installation Guide for Cisco License Manager.
Q. I have added my Product Activation Keys (PAKs) in Cisco License Manager; can I still use the Cisco Website for license fulfillment?
A. Yes, if you have not obtained licenses for those PAKs, you can still manually use the Cisco Website to obtain licenses for them. However, Cisco License Manager does this for you automatically and also deploys the licenses to network devices using a wizard-based GUI.
Q. Can Cisco License Manager automatically download PAKs as well?
A. The customers must add PAKs received from Cisco to Cisco License Manager. Once the PAKs are added, Cisco License Manager can automatically download detailed feature SKU information associated with the PAKs and then can obtain licenses for those SKUs.
Q. I have an isolated network and do not have Internet connectivity; can I still use Cisco License Manager?
A. Cisco License Manager resides in the customer premises and needs Internet connectivity to the Cisco Website for many of its features. For isolated networks, Cisco License Manager supports two-stage license deployment where the customers can move Cisco License Manager to a network domain with Internet connectivity and obtain and save licenses to its database by securely communicating to the license server on the Cisco Website. Cisco License Manager can then be moved back to the original isolated network domain to deploy the previously obtained licenses to network devices. Please see Deploying Cisco License Manager in Isolated Networks white paper located at http://www.cisco.com/go/clm for more details.
Q. I am concerned about my privacy; does Cisco License Manager periodically send my network information to Cisco?
A. Cisco License Manager communicates to Cisco Website only when the customer initiates Download PAK Info, Obtain License and Re-send License operations. It does not send any customer network information to Cisco Website except the device UDI which is required for obtaining licenses.
Q. I have not installed or configured my device yet, or my device is offline; can I still obtain licenses for it?
A. Yes, Cisco License Manager can obtain licenses even for predeployed or offline devices if the user adds them to Cisco License Manager using their Unique Device Identifier (UDI) instead of their IP address.
Third-Party Integration
Q. What type of management capability is supported by the Cisco License Manager SDK?
A. The Cisco License Manager SDK provides all the functionality that is available through the GUI. Customers can use this to integrate their existing license and asset-management products with Cisco License Manager. For details, please refer to the Cisco License Manager API reference documentation.
Q. How many concurrent clients can be used with a Cisco License Manager server?
A. Cisco recommends a maximum of five concurrent clients to Cisco License Manager. These clients can be either GUI clients or northbound clients using the Cisco License Manager SDK.
General Installation and Configuration
Q. Which operating system can Cisco License Manager run on?
A. Windows XP Professional (English and Japanese only) is the only supported operating system for Cisco License Manager 1.0 GUI client and server software.
Q. Can I install both Cisco License Manager GUI client and server software on the same machine?
A. Yes, this is supported as long as the minimum system resource requirements specified in the data sheet are met.
Q. What is the Java Runtime Environment (JRE) needed by Cisco License Manager?
A. Cisco License Manager needs JRE 1.5, which is bundled as part of the installation CD.
Q. Do I need to install a database for Cisco License Manager?
A. No, Cisco License Manager includes an Oracle Berkeley DB embedded database. Cisco has purchased the license to embed this database in Cisco License Manager, and the customer does not need to purchase any license or support for this database.
Ordering Information
Q. Do I need to buy any other Cisco Network Management product for Cisco License Manager to work?
A. Cisco License Manager is a standalone product and does not need any other Cisco Network Management product to work.
Q. How can Cisco License Manager be ordered?
A. Cisco License Manager GUI client and server software is offered free of cost and is available only through download from http://www.cisco.com/cgi-bin/tablebuild.pl/clm10. The Cisco License Manager SDK is sold separately and can be purchased through the Cisco Website and authorized resellers.
Q. How is Cisco License Manager licensed?
A. Cisco License Manager client and server software and the optional SDK have Right To Use (RTU) licenses. No license key registration is required for Cisco License Manager 1.0.
Product Support
Q. Is there a service contract available for Cisco License Manager?
A. Cisco License Manager GUI client and server software is offered free of cost and no service contract is needed. A service contract is available for the optional Cisco License Manager Java SDK product, and customers must purchase a Software Application Support (SAS) contract to receive access to technical assistance through Cisco Technical Assistance Center (TAC) or the Cisco Website. Customers with active SAS contracts on the Cisco License Manager 1.0 SDK will be entitled to minor and patch release upgrades (1.x and 1.x.x, for example). Major new releases of Cisco License Manager SDK will require the purchase of a new Cisco License Manager SDK.
For More Information
For more information about Cisco License Manager, visit http://www.cisco.com/go/clm. Contact your local Cisco sales representative, or send an e-mail to the product marketing group at ask-clm-pm@cisco.com.