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Cisco 7800 Series Media Convergence Servers

Cisco MCS 7845-I2

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Cisco® Unified Communications is a comprehensive IP communications system of voice, video, data, and mobility products and applications. It enables more effective, more secure, more personal communications that directly affect both sales and profitability. It brings people together by enabling a new way of communicating-where your business moves with you, security is everywhere, and information is always available...whenever and wherever it is needed. Cisco Unified Communications is part of an integrated solution that includes network infrastructure, security, mobility, network management products, lifecycle services, flexible deployment and outsourced management options, end-user and partner financing packages, and third-party communications applications.

The Cisco® MCS 7845-I2 Media Convergence Server is a high-availability server platform for Cisco Unified Communications solutions. An integral part of a complete, scalable architecture for a new generation of high-quality IP voice solutions that run on enterprise data networks, the Cisco MCS 7845-I2 delivers the high performance and availability demanded by today's enterprise networks-and it is easy to deploy and highly cost-effective. At only 2 rack units (2RU) high, the Cisco MCS 7845-I2 offers tremendous power in a low-profile chassis that minimizes rack space and offers the following features:

• Two Intel 5140 Xeon 2.33-GHz processors, a 1333-MHz front side bus (FSB), and 4 MB of Level 2 cache

• 4-GB ultra-fast fully buffered 667-MHz PC2-5300 double-data-rate 2 (DDR2) Error Checking and Correcting (ECC) memory with Chipkill protection (must be installed in pairs)

• IBM ServeRAID 8k Redundant Array of Independent Disks (RAID) Controller with 256-MB memory and battery-backed caching

• Dual-port Gigabit Ethernet controller (embedded)

• Quick-deployment third-party rail kit

• Support for up to eight small form-factor hot-plug hard drives

• Hot-plug redundant power supplies

• Hot-plug redundant fans

• IBM LightPath Diagnostics to assist in identifying failed components

• IBM Slimline Remote Supervisor Adaptor II (RSA II)

Supported Applications

The Cisco MCS 7845-I2 can run any of the following Cisco applications:

• Cisco Unified Communications Manager (formerly known as Cisco Unified CallManager) -Up to 7,500 Cisco Unified IP phones per server

• Cisco Emergency Reporter-Up to 30,000 Cisco Unified IP phones per server

• Cisco Unified Presence

• Cisco Unified Intelligent Contact Management Enterprise

• Cisco Unified Intelligent Contact Management Hosted

• Cisco Unified Contact Center Enterprise

• Cisco Unified Contact Center Hosted

• Cisco Unified Contact Center Express

• Cisco Unified IP Interactive Voice Response (IP IVR)

• Cisco Unified Customer Voice Portal

• Cisco Unified MeetingPlace® conferencing

• Cisco Unified MeetingPlace Express

• Cisco Unified IP Queue Manager

• Cisco Unity® Unified Messaging

• Cisco Unity Connection

Key Features and Benefits

Performance

The Cisco MCS 7845-I2 is a robust, highly available server platform designed to support today's unified communications applications. The Cisco MCS 7845-I2 includes such innovations as variable-speed fan support, NetBAY cabling support, Light Path Diagnostics, and Chipkill memory support. The Cisco MCS 7845-I2 occupies only 2RU rack space while providing the features most requested in a high-availability server platform.

High Availability

High availability on the Cisco MCS 7845-I2 is achieved through the following mechanisms:

• Redundant hot-swap 835W power supplies

• Hot-swap SAS hard drives configured using RAID 1

• Redundant hot-swap fans

Memory

The Cisco MCS 7845-I2 supports up to 48 GB of DDR2 memory. The increased processor performance coupled with DDR memory allows customers to retrieve and process information fast and efficiently. DDR memory executes twice the number of operations per cycle than traditional synchronous dynamic RAM (SDRAM) memory, effectively doubling the data exchange rate between memory and processors.

Variable-Speed Fan Support

The Cisco MCS 7845-I2 includes variable-speed fans to reduce operating noise. Through the use of temperature sensors within the server, the speed of the fans is adjusted to maintain the proper cooling, reducing the noise generated by the fans by operating them only when required and at a speed based upon the cooling requirements.

Advanced Connectivity Technology

The Cisco MCS 7845-I2 supports IBM's new NetBAY Advanced Connectivity Technology products that help reduce Keyboard/Video/Mouse (KVM) costs by linking administrators' chain systems together with Category 5 cable. In addition to reducing overall costs, Advanced Connectivity Technology reduces bulk cable clutter, making servers accessible and serviceable in the rack.

Serviceability

Light Path Diagnostics

The Cisco MCS 7845-I2 is equipped with Light Path Diagnostics, which provides a central information LED panel (visible without removing the cover) and individual LED lights throughout the system on items such as memory dual in-line memory modules (DIMMs), Peripheral Component Interconnect (PCI) slots, power supplies, and CPUs. IT can quickly view system status and service personnel can pinpoint a specific failing component, helping reduce downtime and service costs. This capability provides increased availability, because nontechnical personnel can report error conditions without removing the top cover and exposing vital components to further risk. If the system error LED on the front of the server is on, one or more LEDs inside the server or on the power supply will be on. These LEDs will help identify and locate problems with some server components. By following the path of lights, you can quickly identify the type of system error that occurred. The Cisco MCS 7845-I2 is designed so that any LEDs that are illuminated remain illuminated when the server shuts down as long as the AC power source is good and the power supply can provide +5 VDC to the server.
Light Path Diagnostics provide indication of failures for the following conditions:

• One or both power supplies are consuming power higher than maximum rating

• Power supply 1 failure

• Power supply 2 failure

• Error on voltage regulator module

• Failure of one or both processors

• Hardware configuration error

• Memory error

• Nonmaskable interrupt

• Error on the system board

• Service processor failure

• Error on adapter on PCI-X slots A, B, or C

• Hard disk error

• Fan failure or slow operation

• System temperature exceeded maximum rating

• Soft error

• RAID controller error

Remote Management

The RSA II SlimLine adds accelerated graphics and delivers advanced control and monitoring features to manage your Cisco MCS 7845-I2 at virtually any time, from virtually any place. The adapter card can be added to the server through a connector that connects to the planar. This adapter enables easy console redirection with text and graphics, and keyboard and mouse (operating system must support universal serial bus [USB]) support over the system management LAN connections. With video compression now built into the adapter hardware, it is designed to allow the greater screen sizes and refresh rates that are becoming standard in the marketplace. This feature allows the user to display server activities from power-on to full operation remotely, with remote user interaction at virtually any time. The embedded Web server provides remote control from any standard Web browser. No additional software is required on the remote administrator's workstation. For those users who are accustomed to a command-line interface, the administrator can also use the provided CLI from a Telnet session to perform some of the functions that they can perform from the Web server. The Remote Supervisor Adapter II SlimLine provides remote management and control of the system independent of the server status, in many cases even if the server is powered off or otherwise disabled.
Features and benefits follow:

• The adapter continuously monitors system environmentals (temperatures and voltages), operating system status, and critical system components, such as processors, voltage regulator modules (VRMs), memory, fans, power supplies, and power backplanes (where supported by the system).

• Video compression hardware is built in, eliminating drivers.

• Faster graphics support makes monitoring and control more efficient.

• RSA II SlimLine supports Secure Sockets Layer (SSL) and Lightweight Directory Access Protocol (LDAP).

• The adapter is integrated with IBM Director and Director Agent.

• Built-in LAN and serial connectivity supports virtually any network infrastructure.

• Multiple alerting functions warn systems administrators of potential problems, over e-mail, pager support, LAN, or Simple Network Management Protocol (SNMP).

• The adapter installs on the system planar using a dedicated connector, and eliminates the need to take a PCI-X slot.

The RSA II SlimLine features are similar to the RSA II with the exception of the following features:

• The reset button is not accessible from the back of the system.

• A mini-USB cable is no longer required; the device uses an internal USB bus. The system has a designated systems management Ethernet port, activated only when RSA II SlimLine is installed.

• An external AC adapter is not required (the device uses standby power from system power supplies).

• Status LEDs are not externally viewable.

• The RSA II SlimLine no longer supports the prior RSA II interconnect function.

Tape Drive Support

The Cisco MCS 7835-I1 can support an optional 36-/72-GB USB external Digital Audio Tape (DAT) drive (part number DAT-USB-EXT-72=) or an optional USB rack-mount DAT drive (part number DAT-USB-RM-72=). This tape drive connects through one of the USB 2.0 ports provided by the Cisco MCS 7845-I2.

Product Specifications

Table 1. Product Specifications

Processor (CPU)

Intel 5140 Xeon DP

Processor internal clock speed

2.33 GHz

Level 2 cache

4096 KB

Maximum processors

2

Processors installed

2

Basic input/output system (BIOS) type

Flash

Table 2. Memory Specifications

Memory maximum

48 GB

Memory bus clock

667 MHz

Memory technology

PC2-5300 667-MHz DDR2 SDRAM

Multibit error mitigation

Advanced Error Checking and Correcting (AECC)

Total RAM slots

12

Memory installed

4 GB (four 1-GB DIMMs)

Table 3. RAID Controller Specifications

Controller model

IBM mezzanine ServeRAID-8k controller

Interface

Connect to motherboard

Cache

256 MB

Battery-backed write cache

Yes

RAID levels supported

1

Table 4. Hard Disk Specifications

Hot-swappable bays

8

Hard disk interface type

SAS

Hard disk installed

See next table

Hard disk (RPM)

10,000

Hard disk average seek time

4 ms

Data transfer rate

300 MB per second

Table 5. Disk Configuration by Part Number

MCS-7845-I2-CCE1

MCS-7845-I2-CCX1

MCS-7845-I2-ECS2

MCS-7845-I2-IPC1

MCS-7845-I2-RC1

MCS-7845-I2-S31

MCS-7845-I2-UC1

Four 72.3-GB SAS drives

MCS-7845-I2-ECS1

Eight 72.3-GB SAS drives

Table 6. Network Interface Specifications

Ethernet network interface card (NIC)

Dual onboard 10/100/1000

Ethernet connectors

Two RJ-45 connectors on rear of server

10BASE-T cable support

EIA Category 3, 4, or 5 unshielded twisted-pair (UTP) (2 or 4 pair) up to 328 ft (100m)

100BASE-TX cable support

EIA Category 5 UTP (2 pair) up to 328 ft (100m)

1000BASE-T cable support

EIA Category 6 UTP (recommended), 5E UTP, 5 UTP (2 pair) up to 328 ft (100m)

Table 7. Interface Port Specifications

Serial ports

1

Parallel ports

0

USB 2.0 ports

7

Keyboard ports

Use one of the USB ports (PS/2 ports are not provided)

Mouse ports

Use one of the USB ports (PS/2 ports are not provided)

Audio ports

None

Video Graphics Array (VGA) ports

1 front and 1 rear

System management ports

RJ-45 for IBM RSA2 dedicated Ethernet port

Table 8. Security Capabilities

• Power-on password and privileged access password functions control access to the data and server setup program on the server.
• Set unattended boot mode allows the system keyboard to be locked to all entries except the password, and at the same time allows other computers on the network to access the system disk drive.
• A selectable boot sequence can be used to prevent unauthorized installation of software or removal of data from the diskette drive.

Table 9. Standards Compliance

• Multiprocessor Specification (MPS) 1.4
• PCI specification 2.3
• PCI-X specification V2.0a
• Hardware enabled to meet the International Organization for Standardization (ISO) 9241, Part 3 standard

Table 10. Expansion Options and Interfaces

Expansion Options

8x PCIe non-hot plug slots

1

PCI-X non-hot plug 133-MHz, 64-bit slots

2

Table 11. System Unit Specifications

Dimensions (H x W x D)

3.36 x 17.5 x 27.5 in.

8.54 x 44.36 x 69.8 cm

Weight (maximum)

65 lb

29.6 kg

Input requirements
(per power supply)

Rated line voltage

100-127 VAC and 200-240 VAC

Rated input current

10A (100 VAC), 10A (120 VAC),
and 5A (200 VAC)

Rated input frequency

50-60 Hz

BTU rating (maximum)

BTU/hr

3390

Power supply output power

Rated steady-state power

835W

Temperature Range

Operating

50° to 95° F (10° to 35° C) at 0- 3000 feet (0 - 914.4 meters) with an altitude de-rating of 0.75° C per 1000 ft to 10,000 ft (3048 m)

Nonoperating

50 to 109.4°F (10 to 43°C)

Shipment

-40 to 140°F (-4 to 60°C)

Relative humidity (RH; noncondensing)

Operating

8 to 80%

Maximum altitude

7000 ft

2133m

Acoustic Noise

Operating Minimum (Random Seeks to Fixed Disks)

L WAd (BELS) 6.8

Table 12. Equipment Approvals and Safety

• FCC - Verified to comply with Part 15 of the FCC Rules, Class A
• Canada ICES-003, issue 4, Class A
• UL/IEC 60950-113
• CSA C22.2 No. 60950-1-03
• NOM-01913

13 This server model is certified by the respective UL and NOM agencies.

Ordering Information

To place an order, visit the Cisco Ordering Home Page.

Table 13. Ordering Information

Product Name

Part Number

Cisco CallManager 3.3

CALLMANAGER-3.3

Cisco Unified CallManager 4.0

CALLMANAGER-4.0

Cisco Unified CallManager 4.1

CALLMANAGER-4.1

Cisco Unified CallManager 4.2

CALLMANAGER-4.2

Cisco Unified Communications Manager 4.3

CALLMANAGER-4.3

Cisco Emergency Responder

Refer to Cisco Emergency Responder data sheet

Cisco Unified Presence

Refer to Cisco Unified Presence data sheet

Cisco Unified Intelligent Contact Management Enterprise

ICME-BUNDLE

Cisco Unified Intelligent Contact Management Hosted

HOSTED-BUNDLE

Cisco Unified Contact Center Enterprise

IPCE-BUNDLE

Cisco Unified Contact Center Hosted

HOSTED-BUNDLE

Cisco Unified Contact Center Express

IPCX-40-STANDARD

IPCX-40-ENHANCED

IPCX-40-PREMIUM

UCCX-45-STANDARD

UCCX-45-ENHANCED

UCCX-45-PREMIUM

Cisco Unified IP IVR

IPIVR-3.5=

Cisco Unified Customer Voice Portal

ISN-APSSVRLIC

Cisco Unified MeetingPlace conferencing

Refer to Cisco Unified MeetingPlace data sheet

Cisco Unified MeetingPlace Express

Refer to Cisco Unified MeetingPlace Express data sheet

Cisco Unified IP Queue Manager

IPQM-3.5=

Cisco Unity Unified Messaging

UNITY-BUNDLE

Cisco Unity Connection

UNITYCN-BUNDLE

Server Spares

Table 14. Ordering Information for Spare Servers by Application

Application

Spare Part Number

Cisco Unified Communications Manager

MCS-7845-I2-IPC1

Cisco Emergency Responder

MCS-7845-I2-IPC1

Cisco Unified Presence Server

MCS-7845-I2-IPC1

Cisco Unified Intelligent Contact Management Enterprise

MCS-7845-I2-CCE1

Cisco Unified Intelligent Contact Management Hosted

MCS-7845-I2-CCE1

Cisco Unified Contact Center Enterprise

MCS-7845-I2-CCE1

Cisco Unified Contact Center Hosted

MCS-7845-I2-CCE1

Cisco Unified Contact Center Express

MCS-7845-I2-CCX1

Cisco Unified IP IVR

MCS-7845-I2-CCX1

Cisco Unified Customer Voice Portal

MCS-7845-I2-CCE1

Cisco Unified MeetingPlace conferencing

MCS-7845-I2-RC1

Cisco Unified MeetingPlace Express

MCS-7845-I2-RC1

Cisco Unified IP Queue Manager

MCS-7845-I2-CCX1

Cisco Unity Unified Messaging

MCS-7845-I2-ECS1 (on-box voicemail only)

(eight 72-GB hard disk configuration)

MCS-7845-I2-ECS2 (off-box unified messaging or voicemail)

(four 72-GB hard disk configuration)

Cisco Unity Connection

MCS-7845-I2-UC1

Field Replaceable Spares

Table 15. Ordering Information for Server Spare Parts

Description

Spare Part Number

Spare Two 1024-MB SDRAM DIMM for Cisco MCS 7845-I2

MEM-7845-I2-2GB=

Spare 72.3-GB hot-plug SAS drive for Cisco MCS 7845-I2

HDD-7845-I2-72=

Spare 835W power supply for Cisco MCS 7845-I2

PWR-7845-I2=

Spare fan for Cisco MCS 7845-I2

FAN-7845-I2=

36-/72-GB DAT drive, non-hot plug for Cisco MCS 7845-I2

DAT-7845-I2=

Identifying CPU Speed of Server

As the Cisco MCS 7845-I2 matures, the processor speeds will be changed as Intel replaces slower processors. The following table provides the Cisco manufacturing part number that will be shown on the chassis to help identify any processor speed of any individual server.

Table 16. Manufacturing Part Numbers by Processor Speed

Processor

Manufacturing Part Number Located on Server

Introduction

Intel 5140 2.33 GHz

74-4518-01

Initial production of server with part number MCS-7845-I2-ECS1

Intel 5140 2.33 GHz

74-4490-01

Initial production of the servers with the following part numbers:

MCS-7845-I2-CCE1

MCS-7845-I2-CCX1

MCS-7845-I2-ECS2

MCS-7845-I2-IPC1

MCS-7845-I2-RC1

MCS-7845-I2-S31

MCS-7845-I2-UC1

Warranty Information

Cisco offers a 1-year limited hardware warranty on Cisco Media Convergence Servers. For terms and conditions of this warranty, refer to http://www.cisco.com/univercd/cc/td/doc/es_inpck/1y1cen__.htm.

Cisco Unified Communications Services and Support

Using the Cisco Lifecycle Services approach, Cisco and its partners offer a broad portfolio of end-to-end services to support the Cisco Unified Communications system. These services are based on proven methodologies for deploying, operating, and optimizing IP communications solutions. Initial planning and design services, for example, can help you meet aggressive deployment schedules and minimize network disruption during implementation. Operate services reduce the risk of communications downtime with expert technical support, and optimize services enhance solution performance for operational excellence. Cisco and its partners offer a system-level service and support approach that can help you create and maintain a resilient, converged network that meets your business needs.