All Cisco hardware and software products are covered for a minimum of 90 days. Some products have a longer or more appropriate coverage. All Cisco warranties apply to the Customer or Original Owner (the individual who purchased the product for their own use) also referred to as the End User.
Note: All Cisco warranties are subject to and provided only on the terms and conditions set out in the Cisco Limited Warranty, Disclaimer of Warranty, and End User License Agreement linked below.
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Cisco Hardware Inspection and Software Re-Licensing Program New!
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Cisco Information Packet - Cisco Limited Warranty, Disclaimer of Warranty, End User License Agreement, and US FCC Notice
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Cisco Limited Lifetime Hardware Warranty Terms
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Cisco Limited 5-Year Hardware and 5-Year Software Warranty Terms
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Cisco Limited 5-Year Hardware and 1-Year Software Warranty Terms
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Cisco 90-Day Limited Hardware Warranty Terms
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Cisco 2-Year Limited Hardware Warranty Terms (PDF - 36 KB)
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Cisco 1-Year Limited Hardware Warranty Terms
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End User License Agreement
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Entitlements Summary
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Non-entitlement: Destroyed Equipment (PDF - 170 KB)
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Non-entitlement: Non-genuine Equipment (PDF - 180 KB)
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Non-entitlement: Scrapped Equipment (PDF - 180 KB)
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Non-entitlement: Secondary Market Products (PDF - 190 KB)
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Non-entitlement: Stolen Equipment (PDF - 170 KB)
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Policy Regarding the Removal of Data on Cisco Equipment (PDF - 100 KB)
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Product Warranty Mapping (PDF - 170 KB)
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Third Party Components - Cisco Policy
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Third Party Repair Sources: Cisco Warranty And Service Support Implications (PDF - 170 KB)
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Cisco Hardware Inspection and Software Re-Licensing Program New!