Hear a brief discussion on the ASR 1000 Series Technical Description Interview.

• Size: MP3 - 2.3 MB
•      
• Duration: 6 min 26 sec

Learn the many things to consider when evaluating switches according to their environmental impact.

Listen to the market view on appliance based as well as integrated SBC solution, advantages and disadvantages of respective approaches and market trends moving forward.

This brief discussion provides a technical overview on Cisco Unified Customer Voice Portal and how it can improve the customer experience.

Hear a brief discussion on the evolution of interactive voice response and the Cisco solutions to address common IVR problems.

Learn more about innovative optical interface modules for core IP routers.

Learn how outbound contact centers are addressing industry challenges by focusing on intelligent campaign management. Join Alan Vondrell from Austin Logistics, and Lawrence Ng, product manager at Cisco, for a discussion about Austin Logistics OnQ Campaign Management Solution and the Cisco SolutionsPlus Program.

Cisco NX-OS is a data center-class operating system built with modularity, resiliency, and serviceability at its foundation. Based on the industry-proven Cisco SAN-OS Software, it is focused on the most demanding mission-critical requirements of present and future data centers. The robust feature set of Cisco NX-OS fulfills the routing, switching, and storage networking requirements for continuous availability.

This brief discussion provides a technical overview on Cisco Unified Call Studio and how it can empower enterprise contact centers to deliver more relevant and personalized voice applications using touch tones or speech recognition.

Discover the industry forces that drive the shift toward intelligent core networks.

As voice, video and data are combined onto a unified network, a variety of technologies and techniques must provide a comprehensive and systemic approach to secure unified communications. Hear a technical discussion of Unified Communications security and the Cisco ASA 5500 Series Adaptive Security Appliances.

Cisco Unified Contact Center Express provides a "contact center in a box" for midmarket, enterprise branch, or corporate departments requiring a sophisticated customer interaction management solution for up to 300 agents.

Service and support offerings for telepresence include remote help desk support, parts and maintenance, remote monitoring, conferencing help services, and more.

Speech Connect for Cisco Unity is a speech-enabled automated attendant for the enterprise. Internal or external callers speak the name of an employee into the phone and are connected to that employee. Learn more in this discussion with the product managers.

Hear a brief discussion of the evolution of security for wireless networks and how to take an integrated approach for securing wireless networks.

SAN-OS for the Cisco MDS family of storage area network switches now offers advanced encryption and backup capabilities. The discussion also covers integration with EMC and new MDS hardware capabilities.

Cisco's Unified Communications Interoperability Lab can help customers with integration and interoperability between different vendors systems.

How presence technology can improve the operations of a Contact Center.

This discussion covers power considerations and options for the Catalyst 6500 and provides an overview of the Cisco Power Calculator, a tool that can help customers plan switch power requirements before purchase.

Malware and botnet-led attacks are one of the biggest threats on the Internet today. Learn how they are formed, how they attack, and how to defend against them using a defense-in-depth approach.

This discussion covers power considerations and options for the Catalyst 6500 and provides an overview of the Cisco Power Calculator, a tool that can help customers plan switch power requirements before purchase.

Data center virtualization, service orchestration, and the network's role in achieving both are becoming critical issues for server, storage, and network managers alike. Learn how the network is facilitating the dynamic, efficient provisioning of virtualized services. The latest technologies, such as Cisco VFrame Data Center, offer applications the same reliability, security, and performance as traditionally deployed physical infrastructures, while facilitating seamless data center virtualization and orchestration.

A technical summary of the recent Cisco Unified Communications System 6.1 release, including new and enhanced products and features that help enhance collaboration through a unified workspace. Host Marlowe Fenne talks with Andy Leong.

How 802.11n builds on previous 802.11 standards to exponentially improve performance and reliability for mobility. It allows Cisco to deliver twice the reliability and twice the predictability in enterprise deployments. Host Ben Gibson talks with guest Chris Kozup.

Automation and management features in Catalyst 6500 switches help you manage the growing complexities of the data center. Hear five ways to simplify operations, including automation, management, and server virtualization. Host: Rob Sloan talks with guest Balaji Sivasubramanian.

A technical summary of the Cisco 3G HWIC offering on the Integrated Services Router, including the card's capabilities, and deployment scenarios and configurations, how the card interfaces with the ISR, and provides both wireless WAN backup and primary solutions. Host Errol Hayward talks with guest Mahbubul Alam.

With Cisco's acquisition of Latigent LLC, a leading vendor of contact center business analytics and reporting solutions, Cisco adds reporting solutions to its portfolio. Based on Web 2.0 concepts, the Latigent products will improve contact center management performance. Host Bonnie Ho talks with Vince Grove.