Cisco IOS IP Service Level Agreements (SLAs)

Cisco IOS Embedded Management Technologies

Video Data Sheet

Overview of Cisco Service Level Agreements (or SLAs), an embedded capability within Cisco IOS software that assures network service levels, and proactively monitors network health and performance. (6:08 min)

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Cisco IOS IP Service Level Agreements (SLAs) enable customers to assure new business-critical IP applications, as well as IP services that utilize data, voice, and video, in an IP network. Cisco has augmented traditional service level monitoring and advanced the IP infrastructure to become IP application-aware by measuring both end-to-end and at the IP layer.

With Cisco IOS IP SLAs, users can verify service guarantees, increase network reliability by validating network performance, proactively identify network issues, and increase Return on Investment (ROI) by easing the deployment of new IP services. Cisco IOS IP SLAs use active monitoring to generate traffic in a continuous, reliable, and predictable manner, thus enabling the measurement of network performance and health.