Enhance Productivity and Borderless Collaboration

Cisco Unified Presence - powered by Jabber XMPP - is a standards-based enterprise platform that brings people together in and across organizations in the most effective way. This open and extensible platform facilitates the highly secure exchange of availability and instant messaging (IM) information between Cisco Unified Communications and other applications.

Cisco Unified Presence Overview

Video Data Sheet

Overview of Cisco Unified Presence. (4:42 min)

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With this integral component of the Cisco Unified Communications system, you can:

• Facilitate faster decision making and enhance productivity using presence awareness. View the availability of your colleagues - based on their desktop, mobile, telephony, and calendar information - to reduce communications delays.
• See the availability of partners and customers in other organizations and exchange instant messages with them. No more phone tag or emails with your closest business contacts in other organizations.
• Simultaneously support Cisco Unified Communications and standards-based XMMP clients with this dual-protocol platform that natively supports both SIP/SIMPLE and XMMP on a single appliance.
• Speed up your business processes by providing availability information in existing web and business applications. Improve first-call resolution and customer satisfaction with presence-enable customer care.
• Benefit from enhanced enterprise IM capabilities such as group chat, persistent chat, IM logging, and IM history to meet compliance and other business requirements.

Note: For details about applications supported, availability, pricing and ordering, please contact your local Cisco account representative or channel account manager.