The Cisco Unified Attendant Console portfolio comprises three full-featured, software-based operator attendant consoles. They are designed specifically for use with Cisco Unified Communications Manager.
Associated with a Cisco Unified IP Phone, these applications allow an attendant console operator to quickly accept incoming calls and efficiently dispatch them to enterprise users. The portfolio of consoles includes:
- Cisco Unified Department Attendant Console: Designed for team-based answering functions within large enterprises with support for up to two operator clients and up to 150 Cisco Unified IP Phone users per attendant console system
- Cisco Unified Business Attendant Console: Designed for mid-sized businesses with support for up to six operator clients and up to 500 Cisco Unified IP Phone users per attendant console system
- Cisco Unified Enterprise Attendant Console: Designed for larger enterprises with support for up to 25 operator clients and up to 100,000 Cisco Unified IP Phone users per attendant console system
