Document ID: 108624 |
Introduction
The Cisco Unified Communications 500 Series for Small Business, a critical part of the Cisco Smart Business Communications System, is an affordable appliance that provides voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities while it integrates with existent desktop applications, such as calendar, e-mail, and customer relationship management (CRM) programs.
Prerequisites
Requirements
Cisco recommends that you have knowledge of these topics:
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Cisco IOS® software
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Cisco Unified Communications 500 Series for Small Business
Components Used
The information in this document is based on these software and hardware versions:
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Cisco Unified Communications 520 System
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.
Error at Attempt to Upgrade the Software on UC520
Error in Cisco Configuration Assistant
When you try to upgrade the software image that runs on a UC520 device, you receive this error on the Cisco Configuration Assistant (CCA).
Solution
This error is received due to the lack of available Flash memory on the device. In order to increase the available Flash memory space, delete the previous software image stored in the Flash memory of the UC520 device. Follow this procedure to delete the currently loaded image and increase the available Flash memory.
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Login to the console and use the Show flash command to see the current image used in the UC520 device.
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Now use the UC520# delete flash: uc500-advipservicesk9-mz.124-xx.XW8 command to delete the existent software image.
Note: DO NOT restart the UC520 after you delete the existent software image.
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Copy the new software image either with the CCA or the CLI command from the console.
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Related Information
- Voice Technology Support
- Voice and Unified Communications Product Support
- Troubleshooting Cisco IP Telephony
- Technical Support & Documentation - Cisco Systems
| Updated: Dec 02, 2008 | Document ID: 108624 |