Speed Issue Resolution While Saving Time and Effort

• Protect your network through a continuous connection to Cisco that provides monitoring, real-time troubleshooting and alerts on select Cisco devices
• Automatically generate a Cisco Service Request that includes associated diagnostics and is sent to the appropriate engineer at the Technical Assistance Center (TAC)
• Receive Call Home messages, detailed diagnostics, recommendations, inventory, field notices, security advisories, and End-of-Life notices through a Web-based portal

Smart Call Home is available through Cisco SMARTnet Service and Cisco SP Base Service on the Catalyst 6500 Platform with the 12.2(33)SXH IOS release or later and on the 7600 Router Series with the 12.2(33)SRC IOS or later. Over time, Smart Call Home capability will be added to other current and next generation Cisco products.