Table of Contents
Firmware Release Notes Version 3.1.30 for Cisco Universal Access Server 56K 12-Port Modem ModulesSummary
Differences Between Firmware Version 3.1.30 (56K Modems) and Firmware Version 2.2.8 (V.34 Modems)
Revision History
Outstanding Bugs
Notices
Configure
Verify
Changing Country Codes on Microcom ModemsCisco AS5300
Downloading Modem CodeCisco AS5200 Running Cisco IOS Release 11.2(8)P and 11.2(9)P
Downloading Modem CodeCisco AS5300
Cisco Connection Online
Firmware Release Notes Version 3.1.30 for Cisco Universal Access Server 56K 12-Port Modem Modules
Introduction
This release note lists status of the 56K modem firmware for Cisco's universal access server 12-port modules.
This document includes the following sections:
- SummaryIdentifies supported features with specific versions of the firmware
- Differences Between Firmware Version 3.1.30 (56K Modems) and Firmware Version 2.2.8 (V.34 Modems)Describes changes to default settings and any minor operational changes that have been implemented in the 56K modems compared to the V.34 modems. (For information about firmware version 2.2.8 and earlier, see Firmware Release Notes for Cisco Universal Access Server V.34 12-Port Modem Modules.)
- Revision HistoryLists problems that have been resolved
- Outstanding BugsLists known bugs with the released version of firmware, including DDTS numbers
- NoticesLists general information that applies to more than one specific version of firmware
- Related Documentation.
- Cisco Connection OnlineDescribes Cisco Connection Online (CCO), which is Cisco Systems' primary, real-time support channel
Summary
Table 1 lists feature content by modem firmware version.
Table 1: Firmware Version Feature Summary
| Firmware Version | Feature Content |
|---|---|
|
3.1.30 |
Modulation
|
Differences Between Firmware Version 3.1.30 (56K Modems) and Firmware Version 2.2.8 (V.34 Modems)
Firmware version 3.1.30 for 56K modems supports the following changes from version 2.2.8:
- Full K56flex support for 32K to 56K connections speeds is available.
- Rockwell V.FC at 28800 bps, 26400 bps, 24000 bps, 21600 bps, 19200 bps, 16800 bps, and 14400 bps is not supported in this version in conjunction with K56flex support. See the notices section for more details.
- Part of the modem code, specifically the Digital Signal Processor (DSP) software, needs to be stored on the router's boot Flash. The modem's controller firmware is still stored on the modem's local Flash. See "Downloading Modem CodeCisco AS5200 Running Cisco IOS Release 11.2(8)P and 11.2(9)P" for more details.
- AT%M3 is the default after the K56flex DSP software is downloaded to the modems. This sets the default modulation to K56flex after the DSP is downloaded. Otherwise AT%M2 is the default with V.34 Annex 12 modulation (that is, when running from the DSP's ROM code).
- All 300 bps connections will be in normal modem regardless of AT\Nx. This is for decreased setup times. :T89=2 is the default with :T89=0 enabling MNP connections.
- The AT@E command display includes four additional parameters:
-
- Robbed Bit Signaling Count
- Digital Pad Presence (this variable has been introduced, but is not yet fully implemented)
- DSP controller Rev
- DSP Data Pump Rev
- Robbed Bit Signaling Count
- AT\S now reports %Mn settings and split speeds.
- All the EQM function status parameters in the AT@E output have been removed except for the average EQM value.
Revision History
This section describes changes and bug fixes to all 56K modem firmware updates.
- N/A to initial release for 56K modems.
Outstanding Bugs
This section lists outstanding moderate and minor bugs.
Note The current Rockwell client firmware 0.520 and earlier are known to have a problem keeping some connections up. A K56flex connection is made and then at some point in the call the client modem starts to experience some problems and the speed begins to drop with numerous renegotiation attempts. The call eventually drops. DDTS CSCdj19030 has been opened to track this problem but it is not considered a server modem problem.
Moderate
- (CSCdj16565)High rate of no protocol connections in back-to-back call attempts.
- (CSCdj16062)V.32 14.4K instead of 56K with Rockwell clients.
- (CSCdj17215)Sometimes modem back-to-back test fails with NO CARRIER.
- (CSCdj26472)No connection for V.FC modem when running from RAM.
- (CSCdj22693)Forced V.34 12K and V.22 1200 bps connections are not stable.
- (CSCdj26548)32 Kbps in 56K mode connects in 4800/31200 bps in V.34 mode.
- (CSCdj26157)Called side modem reports as V22 for Bell 212 connection.
- (CSCdj26482)MABP reports invalid TX speed for lower K56flex connections
- (CSCdj26484)@E and show mod ver reports a different version number after the DSP is reloaded.
- (CSCdj26488)RBS Counter & Digital Pad Detected status report not working
- (CSCdj26477)ATI10/ATI11 is overwritten
Minor
- (CSCdj26069)48K connections reported by clients but 56K modems report 50K.
Notices
- Cisco IOS Release 11.1(14)AA adds support for Microcom 56K 12-port modem modules. The 56K modems will work only in V.34 mode, up to 33.6 Kbps, using the latest 3.x.x modem firmware and ROM-based DSP code.
- The DSP software available on CCO should not be downloaded to the modem when using Cisco IOS Release 11.1(14)AA since it is not supported in this release. If the DSP software is downloaded, the modems will offer K56 functionality, but some IOS commands will show inconsistent results. Also, the DSP software in modem RAM will not be maintained over power cycles. Full K56Flex support requires the use of Cisco IOS Release 11.2(8)P and later.
- V.FC modulation is not supported in this version and as a result V.FC call attempts will be dropped. The reason for dropping the calls, instead of negotiating a V.32bis call, is that the ITU standard V.8 negotiation protocol cannot distinguish between V.FC and K56flex calls. Therefore the calls will drop as the client tries to set up a V.FC call while the server tries to setup a K56flex call.
- Only RAM based K56flex client modems are supported because the early ROM based K56flex implementations were not stable and are not currently supported by Rockwell.
- Because of a reliability problem with back-to-back tests (CSCdj17215), it is recommended that no modem startup be configured for this (3.1.30) version.
- You must change the country code setting if you are using your modems in a country other those included in the USA country code. The USA country code is used for: Argentina, Brazil, Canada, Chile, China, Columbia, Hong Kong, India, Indonesia, Korea, Malaysia, Mexico, Peru, Philippines, Singapore, Taiwan, and Thailand. See the next section, "Changing Country Codes on Microcom ModemsCisco AS5200 Running Cisco IOS Release 11.2(9)P and Lower," for configuration instructions.
- The K56flex DSP code must be stored in the Cisco AS5200 access server's boot Flash memory with the new 56K modems. See "Downloading Modem CodeCisco AS5200 Running Cisco IOS Release 11.2(8)P and 11.2(9)P" for the procedure.
Note The current Flash file system does not support removing individual files when the Flash is full. The Flash must be erased and then restored with the required files in order to free up some Flash memory space. Therefore, it is highly recommended that copy operations to the boot Flash be limited to an absolute minimum.
Changing Country Codes on Microcom ModemsCisco AS5200 Running Cisco IOS Release 11.2(9)P and Lower
This section describes how to change the country code on Microcom modems in Cisco AS5200 universal access servers running Cisco IOS Release 11.2(9)P and lower. (The next section describes country codes on the Cisco AS5300.)
Note When Cisco IOS Release 11.2(10)P and Release 11.3(2)T are available for the Cisco AS5200, the system will support changing country codes as described in the next section, "Downloading Modem CodeCisco AS5300."
The default country code is USA. The USA country code is also used for the following countries: Argentina, Brazil, Canada, Chile, China, Columbia, Hong Kong, India, Indonesia, Korea, Malaysia, Mexico, Peru, Philippines, Singapore, Taiwan, and Thailand. If you are using the modems in a different country, you must change the country code.
Configure
Take these steps:
Step 1 Enter global configuration mode:
Router>enableRouter#config term Enter configuration commands, one per line. End with CNTL/Z.Router(config)#
Step 2 Edit the modemcap and specify the country code (-InZ) in the miscellaneous attributes field. Substitute n with one of the country codes listed in the "Country Code" column of Table 2. In the following example, the country code is set to "18" for the Czech/Slovak Republic:
Router(config)# modemcap edit mcom_czech misc -i18z
| Country | Country Code | Country Code Displayed in Banner |
|---|---|---|
Australia | 20 | 49 |
Austria | 22 | 92 |
Belgium1 | 23 | 67 |
Czech/Slovak Republic1 | 18 | 91 |
Denmark | 10 | 63 |
Finland | 9 | 71 |
France1 | 25 | 32 |
Germany | 17 | 68 |
Israel | 15 | 16 |
Italy | 3 | 21 |
Ireland | 24 | 97 |
Japan | 13 | 14 |
Netherlands | 5 | 04 |
New Zealand | 11 | 55 |
Norway | 8 | 72 |
Poland | 19 | 93 |
Portugal | 27 | 94 |
Spain | 6 | 76 |
South Africa | 16 | 69 |
Sweden | 7 | 09 |
Switzerland1 | 14 | 66 |
UK2 | 2 | 12 |
USA3 | 1 | 85 |
| 1The s-register is set to s0=2 (that is, answer on the second ring) by default. Additional configuration is required. 2The UK country code is also used for Greece, Hungary, and Saudi Arabia. 3The USA country code also applies to Argentina, Brazil, Canada, Chile, China, Columbia, Hong Kong, India, Indonesia, Korea, Malaysia, Mexico, Peru, Philippines, Singapore, Taiwan, and Thailand. |
Step 3 Specify the lines on which to apply the new modemcap. In the following example, lines 1 through 48 are specified:
Router(config)# li 1 48
Step 4 Turn on autoconfig to the selected lines:
Router(config-line)# modem auto type mcom_czech
Step 5 Exit line configuration mode and global configuration mode:
Router(config-line)# exit Router(config)# exit Router#
Step 6 Save the configuration changes to NVRAM:
Router# copy running-config startup-config [OK]
Verify
You can verify the changes to the modemcap in many ways. This section describes two ways: from the router command prompt and from the AT command prompt during the call.
The following example shows verification from the router command prompt:
Router# show modemcap mcom_czech Modemcap values for mcom_czech Factory Defaults (FD): [not set] Autoanswer (AA): [not set] Carrier detect (CD): [not set] Drop with DTR (DTR): [not set] Hardware Flowcontrol (HFL): [not set] Lock DTE speed (SPD): [not set] DTE locking speed (DTE): [not set] Best Error Control (BER): [not set] Best Compression (BCP): [not set] No Error Control (NER): [not set] No Compression (NCP): [not set] No Echo (NEC): [not set] No Result Codes (NRS): [not set] Software Flowcontrol (SFL): [not set] Caller ID (CID): [not set] On-hook (ONH): [not set] Off-hook (OFH): [not set] Miscellaneous (MSC): -i18z Template entry (TPL): [not set] Router#
Note The Miscellaneous (MSC) field is the only nondefault field set in the modemcap.
The following example shows verification from the AT command prompt. Make sure that you issue the AT command during the call. Note that the following display shows factory default settings for version 3.1.30 except for the country code.
Router# Router# mod at 2/0 You are now entering AT command mode on modem (slot 2 / port 0). Please type CTRL-C to exit AT command mode. at \s1 IDLE 000:14:14 LAST DIAL NET ADDR: FFFFFFFFFFFF MODEM HW: OEM 2W Czech/Slovak Republic 4 RTS 5 CTS 6 DSR - CD 20 DTR - RI MODULATION IDLE MODEM T/R BPS ***** ***** MODEM BPS 56000 AT%G0 MODEM FLOW OFF AT\G0 MODEM MODE AUT AT\N3 BASE MODE K56 AT%M3 V.23 OPR. OFF AT%F0 AUTO ANS. ON ATS0=1 SERIAL BPS 115200 AT%U1 BPS ADJUST OFF AT\J0 SPT BPS ADJ. 0 AT\W0 ANSWER MESSGS ON ATQ0 SERIAL FLOW BHW AT\Q3 PASS XON/XOFF OFF AT\X0 PARITY 8N AT BREAK 5 AT\K5 EXIT CHAR 043 ATS2=43 ANS DUMB MODE ON AT#E1 CMD ECHO ON ATE1 RESULTS ON ATQ0 RESULT TYPE MNPX ATV1\V2 CONNECT MSG MDM ATW2 CONN MNP- 0 AT-M0 SPEED MATCH 1 AT%L1 EQUALIZER 1 AT:E1 FALLBACK 2 AT-Q2 DATA ECHO OFF AT\E0 INACT TIMER 00 AT\T0 AUTO RETRAIN ON AT%E1 COMPRESSION ALL AT%C3 MAX BLK SIZE 256 AT\A3 AUTO BUFF 0 AT\C0 AUTO CHAR 000 AT%A0 EMULATING HP OFF AT\H0 PAUSE TIME 002 ATS8=2 DTR 3 AT&D3 MABP ADDRESS 001 AT^P1 CARR DET 1 AT&C1 DSR 0 AT\D0 RING IND 1 AT\R1 SPKR CTRL 1 ATM1 SPKR VOL 2 ATL2 LNG SPC DISC OFF ATY0 DISC DELAY 000 AT%D0 RDLB ENABLE OFF AT&T5 DIAL MODE 4 ATX4 PULSE DIAL 60% AT&P0 PULSE MODE N AT%W0 V23 HD EQU ON AT%O1 GUARD TONE 2 AT&G2 DATA CALL TONE ON AT-C1 2ND FC OFF AT-F0 NM BIT VALUE 0 AT-E0 PAR CHK 0 AT-P0 MANUAL DIAL 0 AT:D0 UPSHIFT BPS OFF AT*H0 CELLULAR OFF AT)M0 LINETYPE 000 AT@M0 DETECT PHASE ON AT-J1 MNP EXT SVC 1 AT-K1 UNIV V.23 0 AT-V0 CONNECT MSG 1ST AT@C0 DUMB MODE OFF AT-H0 BELL OFF ATB0 CALL ABT DISAB OFF AT-Y0 REVERSE ANS OFF AT-W0 MIN CONN SPD 300 AT@U OK
Press Ctrl-C if you want to exit the direct-connect session.
This concludes the procedure for changing the country code.
Country codes that are set manually, not following the procedure just described, will remain in effect until one of the following events occur:
- Another -I command is sent.
- The firmware is reloaded. (Firmware reloads will always reset the country code to USA.)
- The access server is power cycled.
- The access server is reloaded.
If you have questions or need assistance, refer to the last section in this document, "Cisco Connection Online."
Changing Country Codes on Microcom ModemsCisco AS5300
Cisco IOS Release 11.2(9)XA and higher introduced a new command to change the country code.
Note The new command will be available for Cisco AS5200 access servers running Cisco IOS Release 11.2(10)P and Release 11.3(2)T.
To change the country code on Microcom modems in Cisco AS5300 universal access servers, use the following command from global configuration mode:
Router> modem country microcom_hdms country name
This command specifies the country to set the modem parameters (including encoding) for Microcom modems. The default is usa. Note that the access server will reset the Microcom modems for the command to take effect. For additional details on this feature including country codes, see the section "Setting Country Codes," in the Cisco AS5300 software configuration guide appendix, "Managing Modems."
Note If you previously set the country code by editing the modemcap file (that is, the procedure described in the section, "Changing Country Codes on Microcom ModemsCisco AS5200 Running Cisco IOS Release 11.2(9)P and Lower"), you must edit the file again to delete the country code entry (-i18z). Otherwise, you will not be able to use the modem county command.
Downloading Modem CodeCisco AS5200 Running Cisco IOS Release 11.2(8)P and 11.2(9)P
In order to support K56flex modulation, Cisco AS5200 access servers running Cisco IOS Release 11.2(8)P and 11.2(9)P require two files that represent two modem code images: controller firmware and DSP software. Versions of the firmware and DSP software must be compatible. To determine compatibility, compare the filenames. For example, notice the similarity in the filenames for version 3.1.30 that follow:
- mcom-modem-fw-3.1.30-1.1.0.bin (controller firmware filename)
- mcom-modem-dsp-3.1.30-1.1.0.bin (DSP software filename)
Note Cisco IOS Release 11.3(1)T will use the two separate modem code files described above, and Cisco IOS Release 11.3(2)T will use the single modem code file described in the next section, "Downloading Modem CodeCisco AS5300."
The firmware is stored in the modem Flash, and the DSP software is stored in the access server's boot Flash memory. The procedure for downloading the DSP code is outlined below. It is important to note that the current Flash-based file system does not support the erasing or deleting of individual files.
The following figure illustrates the flow of supported copy commands in the Cisco AS5200 Running Cisco IOS Release 11.2(9)P and 11.2(8)P.

For complete information, including the procedure on how to download the DSP software, see the document, "Installing 56K 12-Port Modules in Cisco AS5200 Universal Access Servers."
Downloading Modem CodeCisco AS5300
In order to support K56flex modulation, Cisco AS5300 56K 12-port modules require a single modem code file that contains two modem code images: controller firmware and DSP software.
In addition to residing on the 12-port module, modem code also resides on the access server: one version is bundled with Cisco IOS software, and another version can exist in system Flash memory. The modem code residing in the access server is a single file comprised of the modem firmware image combined with the DSP software image.
After power on, Cisco IOS software uses its bundled modem code file or the existing mapped modem code file in system Flash memory to automatically update the DSP software. Cisco IOS software ensures that the system uses matching DSP software and modem firmwarewhich may include overriding the current firmware on the modem.
In some circumstances you may decide to manually update the modem code after the automatic download process completes. For details about how to download modem code and how to control the version used by the modems, see the section "Modem Code" in the Installing 56K 12-Port Modem Modules in Cisco AS5300 Universal Access Servers publication.
Related Documentation
For more information about Cisco firmware, see the following indexes and documentation:
- Configuration documents for Cisco AS5300
- Cisco AS5300 Universal Access Server Software Configuration Guide, Appendix A,
"Managing Modems "
- Feature Guide for Cisco IOS Release 11.2(P), in the following sections:
- SPE and Firmware Download Enhancements
- Cisco IOS release notes index
- Cisco IOS Voice, Video, and Fax Configuration Guide, Release 12.2
- Cisco IOS Release 12.2 index
Cisco Connection Online
Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.
You can access CCO in the following ways:
- WWW: http://www.cisco.com
- WWW: http://www-europe.cisco.com
- WWW: http://www-china.cisco.com
- Telnet: cco.cisco.com
- Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and connection rates up to 28.8 kbps.
For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.
If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408 526-7208, or cs-rep@cisco.com.

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