Table of Contents
Index
A
C
D
F
H
I
J
L
M
N
O
P
R
S
T
U
V
Index
A
accessing
CiscoView 2-2
CiscoView release versions 2-6
Device Configuration dialog box 5-2
help 2-6
StackMaker 4-2
activity bar 2-5
adding a device 2-11
adding IP addresses for other management workstations 5-2
audience for this document vii
C
Catalyst switch device package, updating 6-3
categories
cautions
regarding updating stack members 4-4
significance of viii
changing
community strings 2-11
MIB labels 2-6
SNMP settings 2-11
chassis view 2-5
displaying front or rear 2-10
resizing 2-10
setting refresh rate 2-6
Cisco.com, accessing xi
CiscoWorks Server 1-3
color legend 2-8
community strings, setting 2-11, 7-3
component selection 2-10
configuring
connectivity, testing 7-6
context menu 2-9
D
device
access, limiting 5-3
configuration 2-10, 2-12
configuration, scenario 5-1
prerequisites 5-1
procedures 5-1
verification 5-3
display problems, scenario (see device display problems) 6-1
import 2-1
management 2-11
monitoring 2-10, 2-14
package, verifying that the latest is downloaded 6-2
problems, identifying 7-2
selection 2-10
Device Configuration dialog box, accessing 5-2
device display problems, resolving (scenario) 6-1
prerequisites 6-1
procedures 6-2
Catalyst switch device package, updating 6-3
device package, verifying that the latest is downloaded 6-2
SNMP timeout/retry values, verifying correctness 6-5
verification 6-5
device package
devices, configuring (scenario) 5-1
prerequisites 5-1
procedures 5-1
device access, limiting 5-3
Device Configuration dialog box, accessing 5-2
IP addresses for other management workstations, adding 5-2
verification 5-3
documentation viii
audience for this vii
feedback, submitting electronically xii
obtaining xi
CD-ROM xi
Cisco.com xi
ordering xii
other Cisco publications and information xiv
related to this product x
typographical conventions in vii
F
FAQS
on identifying device problems 7-2
on resolving Java Plug-in problems 7-5
on resolving package update problems 7-4
on SNMP error messages 7-3
H
help xii
(see also troubleshooting) 7-1
obtaining
in StackMaker 4-5
reporting problems to Cisco Systems 7-10
TAC
I
identifying device problems 7-2
installing CiscoView 2-2
interface
activity bar 2-5
chassis view 2-5
object selector 2-5
options bar 2-5
tools bar 2-5
IP addresses for other management workstations, adding 5-2
J
Java Plug-in
resolving problems, FAQ on 7-5
L
limiting device access 5-3
M
MIB labels 2-6
monitoring devices 2-14
N
navigating in CiscoView 2-3
O
object selector 2-5, 2-7
options bar 2-5
sending email to TAC 2-6
setting preferences 2-6
starting a telnet session 2-6
overview of CiscoView 1-1
CiscoWorks Server 1-2
features 1-1
device packages 1-2
device package updates 1-2
P
package upgrade problems, resolving 7-4
polling
chassis view 2-10
performance charts 2-14
R
refresh rate
chassis view 2-6
monitoring chart 2-14
reporting problems to Cisco Systems 7-10
resolving
device display problems (see device display problems, resolving) 6-1
Java Plug-in problems 7-5
package update problems 7-4
S
scenarios
configuring devices 5-1
device display problems 6-1
selecting
setting
community strings 7-3
debugging options 7-3
setting community strings 2-11
setup, testing 7-6
SNMP
error messages, understanding 7-3
timeout/retry values, verifying correctness 6-5
StackMaker 4-1
error messages, troubleshooting 7-9
main window, understanding 4-2
stacks
starting 4-2
understanding 4-1
stacks
building 4-4
caution regarding updating stack members 4-4
configuring 4-5
starting
StackMaker 4-2
Telnet session 2-6
starting CiscoView
from CiscoWorks desktop 2-2
from Device Center 2-3
from WhatsUp Gold 2-2
T
TAC (Technical Assistance Center)
case priority definitions xiv
opening a case xiii
website xiii
technical support xii
technical support, obtaining
(see also troubleshooting) 7-1
testing basic connectivity and setup 7-6
tools bar 2-5
troubleshooting CiscoView 7-1
basic connectivity and setup, testing 7-6
community strings, setting 7-3
device problems, identifying 7-2
package update problems, resolving 7-4
SNMP error messages, understanding 7-3
StackMaker error messages 7-9
typographical conventions in this document vii
U
upgrade problems, resolving package 7-4
V
verifying device configuration 5-3
viewing
CiscoView release version 2-6
device performance 2-14
installed device package versions 2-6
interface statistics 2-14
system information 2-10
