Document ID: 43740
Questions
Introduction
How often does the Internet Script Editor poll the server?
Related Information
Introduction
The Internet Script Editor provides the same functionality of the Cisco Intelligent Contact Management (ICM) Script Editor without the need for a full Administration Workstation (AW). Internet Script Editor uses the existing ICM Script Editor client code base, uses Microsoft Internet Information Service (IIS) as the server platform, and interacts with ICM services using Hypertext Transfer Protocol (HTTP). This document describes the regular interval for the Internet Script Editor to poll the server. The interval is preset and is not configurable in the Internet Script Editor.
Q. How often does the Internet Script Editor poll the server?
A. As with the Cisco ICM Script Editor, the Internet Script Editor maintains an in-memory copy of the configuration database. Whenever the configuration database changes, the Internet Script Editor modifies the in-memory copy to keep it synchronized.
The ICM Script Editor maintains a constant connection to the updateaw process on the ICM distributor. It subscribes to a feed of configuration change messages. Whenever the physical database changes, updateaw sends Script Editor messages that describe these changes.
To emulate this behavior on the Web server, Internet Script Editor polls the server every 30 seconds for changes to the configuration database. The server sends all the database changes needed to synchronize Script Editor with the physical database.
Related Information
| Updated: Aug 11, 2005 | Document ID: 43740 |