Learn product details such as features and benefits, as well as hardware and software specifications.
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Cisco Agent Desktop 7.0
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Cisco Agent Desktop 6.0
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Cisco Agent Desktop 5.0
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Cisco Unified Contact Center Express 7.0
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Cisco Unified Contact Center Express 6.0
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Cisco Unified Contact Center Express 5.0
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Cisco IPCC Express 4.5
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Cisco IPCC Express 4.0
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Cisco Unified Email Interaction Manager
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Cisco Unified Web Interaction Manager
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Cisco Unified Workforce Optimization 1.2
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Cisco Unified Workforce Optimization 1.1
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Cisco Unified Workforce Optimization 1.0
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