Unify all your voice, video, data, and mobile applications for interactive collaboration.
Tech Briefing: TelePresence Updates
Learn technical details about the newest Cisco TelePresence endpoints and infrastructure solutions.
Tech Briefing: TelePresence Updates
Cisco Jabber - Work Anywhere on Any Device
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Cisco Cius
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Featured Products
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Collaboration Applications
Voice, video, and web conferencing; messaging; mobile applications; and enterprise social software keep you connected and productive.
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Cisco Jabber for iPhone
- Place, receive, and manage calls over a Wi-Fi network using your Apple iPhone
- Work efficiently from anywhere using presence, IM, enterprise voice and visual voicemail
- Search for colleagues in your corporate directory
- Start or join an instant WebEx meeting from an IM chat to share documents
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Cisco Quad
- Improve employee hiring and training processes
- Scale the availability and accessibility of information and expertise across the organization
- Accelerate innovation through cross-functional, community-driven collaboration
- Drive growth and reduce sales cycles by enabling a collaborative sales culture
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WebEx
- Dynamic web-based meetings allow you to meet online to present information, share applications and collaborate
- Ideal for small, mid-sized businesses and large enterprises
- Increase productivity and accelerate business results across your organization with anywhere, anytime meetings - even on mobile devices
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Cisco WebEx for iPhone
- Host, start, and schedule WebEx meetings
- Join WebEx meetings with one click
- Chat privately or with everyone
- View shared content
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Customer Collaboration
Customer care creates the foundation for positive customer service, a primary factor in building a stronger business.
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Cisco SocialMiner
- Provides a social media campaign management solution
- Monitors the social web for relevant public customer postings and helps you engage with customers proactively
- Offers context about customers by providing a social screen pop to customer service agents or other responders
- Helps you manage your brand by monitoring and responding to social media posts from customers who need assistance
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Cisco Unified Contact Center Enterprise
- Deliver state-of-the-art contact center capabilities for enterprise applications
- Support both premise-based and hosted deployments with Cisco Unified Communications Manager or third-party automatic call distributors (ACDs)
- Provide intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management.
- Take advantage of desktop options such as a web-based thin client collaborative desktop for agents and supervisors
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Cisco Unified Contact Center Express
- Easily deploy and use highly secure, virtual, and highly available sophisticated call routing and contact management capabilities for your contact center
- Ideal for midmarket, enterprise branch, or corporate departments
- Ideal for both formal and informal contact centers
- Take advantage of support for Web 2.0 agent desktop SDK for custom desktop development
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Cisco Unified Customer Voice Portal
- Provide speech-enabled self-service to callers with this award-winning product
- Allow calls to be treated at the most efficient location with powerful call control
- Combine open standards support for speech recognition with intelligent application development
- Deliver personalized self-service as a standalone IVR system, or integrate transparently with the contact center
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Telepresence
Cisco TelePresence powers a new way of working, where everyone, everywhere can be more productive through face-to-face collaboration.
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Cisco TelePresence TX9000 Series
- New industrial design for greater immersion
- Three very high quality simultaneous video streams and a high definition, full-motion content sharing stream for unparalleled video and content collaboration.
- Superior lighting and sound, discreet camera housing, touch-screen interface
- Helps reduce TCO with 20% lower bandwidth requirements than earlier model, faster installation, and easy servicing
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Cisco TelePresence TX1300 Series
- Single-screen, three-camera immersive system designed for general-purpose meeting rooms
- Choice of a 65-inch or a 47-inch screens
- Supports six people per room for multipoint meetings, customer presentations, and more
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The Cisco TelePresence SX20 Quick Set
- Easily turn a flat panel display into a sleek, powerful telepresence system
- Multipoint support accommodates three additional callers
- Three camera choices and dual-screen option offer room size and configuration flexibility
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Cisco TelePresence MCU 5300 Series
- New product offering for midsized and smaller commercial customers
- Multipoint control unit (MCU) is field-upgradable through stacking and licensing capabilities
- Is standards-based and compatible with endpoints from major vendors
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Cisco TelePresence Conductor
- Simplified telepresence conferencing - easier, smarter, more cost-effective
- Intelligent MCU resource allocation for optimal multipoint conferencing
- Conference virtualization and personalization
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Unified Communications
View, optimize, and manage your entire communications system from one screen.
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Cisco Virtualization Experience Client
- Combine the power of collaboration with desktop virtualization
- Save on power and desk real estate with integrated form factor
- Choose VDI client of choice with support for PCoIP, ICA and RDP protocols
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Cisco Cius
- Transparent mobility
- A virtual desktop client for cloud computing
- High-definition video and Cisco TelePresence solution interoperability
- Anywhere access to Cisco's collaboration and Android OS applications
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Cisco Unified Communications Manager Business Edition 3000
- Essential communication features for up to 300 users and 10 sites
- Speedy setup and administration with simple intuitive management
- Complimentary Cisco Unified SIP Phone 3905 to replace a legacy TDM with an affordable SIP endpoint
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Cisco Unified Communications Gateways and Services
- The Cisco analog, TDM gateway, and session border control portfolio
- Available as stand-alone gateways or as modular deployments on Cisco ISR or ASR platforms
- Includes Cisco ISR branch service offerings such as telephony survivability and call control
- Offers solutions for businesses of all sizes, including teleworkers
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Cisco Hosted Collaboration Solution
- Use cloud services to quickly deliver collaboration applications to your business
- Reduce operational overhead with a flexible, pay-as-you-go model
- Get the same high functionality and security that on-premises solutions provide
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Compare Unified Communications Options
Make the best choice: Learn 10 ways unified communications solutions differ.
Read Report (PDF - 275 KB)Enhanced Communication
Organizations use unified communications solutions to improve collaboration.
See Case StudiesGartner Positions Cisco as a Leader
Cisco is positioned in the Leader's Quadrant of Gartner's 2011 Magic Quadrant for Unified Communications.
Read more