Growing with Technology Awards

Satellite Logistics Group of Companies

Customer Relationships
Second Runner-Up

URL: www.slg.com
Location: Houston, Tex.
Employees: 99
Executive Sponsor: Kevin Brady, President
Cisco Products: PIX 501 and 515 security appliance, Catalyst 3550 routers, VPN client software

Satellite Logistics Group, a distributor for imported beer, works with 60 breweries in North America and more than 50 percent of the top European brewers. But when customers wanted an update about transactions, it took the company as much as a week to pass along the information. Implementing network technology that took into account security needs — so that customers could only see their information and not competitors' — SLG deployed a system that allowed customers to see transactions in real-time. More recently, it launched its Online Visibility Tool, a Web-based software application that provides secure, real-time supply chain visibility for its customers. Now in real-time, clients can see how product is selling and where. The deployment proved its viability in SLG's most recent retention statistics: 99.5 percent in 2005.