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Migration Solutions

Extending IP Phones with Applications
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Go to Cisco IP Communications Applications Central for more information and resources.


Read "Applications Extend IP Phones" for examples of phone-based applications in a variety of industries.

Resources for creating and deploying IP phone applications.


Whether you opt to customize a telephony application for your specific business or select one developed for your industry, Cisco Unified IP phones support XML-based applications that make them an integrated and intelligent part of your information systems. Cisco offers a variety of phone types to meet the needs of different industries and workplace environments.

 

Building Applications

Companies can create and deploy IP phone applications fairly quickly because they're written using XML, a standard format used for creating lightweight, Web-based communications. Most resellers will offer customers application-development services for basic applications. The following are a few examples:

 

  • Citrix Design Studio: Lets you convert most existing HTML or XML-based business applications for interaction on IP telephones
  • Ubiquity Software Helmsman DesignDeck: A development tool based on a powerful API framework that allows communication service providers to rapidly combine diverse technologies, such as voice, e-mail, instant messaging, presence, Web, and databases into innovative, next-generation services
  • LiteScape Technologies: A multimodal application platform (rapid development) that interacts with Cisco Unified CallManager for feature and functional delivery
  • Sonexis Show N Tel: A standards-based software development environment for voice solutions that integrate telephones, PCs, and the Internet