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Unified Communications

Product Portfolio

What Do I Need for Unified Communications?

Cisco Unified Communications enhances business productivity and facilitates agility by creating a unified workspace encompassing every combination of applications, devices, networks, and operating systems.


IP Telephony

Run voice, data, and video communications over a single, converged network. Includes call-processing software, telephones, and endpoint devices. Featured products include:

Unified Communications Applications

Unify your workspace and enable more effective and personal communications every time, everywhere, on every device by integrating solutions. Featured products include:

Customer Contact

Skills-based contact routing, voice self-service, computer telephony integration (CTI), and multichannel contact management help you improve your call center abilities. Featured products include:

Voice Network Management

These tools are designed to improve productivity and reduce total cost of ownership through automation, integration and simplification. Featured products include:

Communications Infrastructure

Routing, switching, and other infrastructure products include voice gateways, switches with inline power, and voice servers for media processing software. Featured products include: