Revised February 27, 2007
February 19, 2007
NOTICE:
THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.
Products Affected
|
Products Affected |
|---|
|
7835 - MCS-7835-I2 |
|
CallManager - 5.1(1a) |
Problem Description
Customers using an MCS-7835-I2 will have an issue with installation of CallManager 5.1(1a) because the BIOS flash files provided from manufacturing were corrupt and could not flash the BIOS.
Background
If a customer with CallManager 5.1(1a) gets a newer MCS-7835-I2 (software only or bare metal system) with the latest BIOS and runs the install DVD, the install will fail due to BIOS flash error.
Problem Symptoms
Customers with MCS-7835-I2 servers (software only or bare metal system) will experience install failures due to a BIOS flash error.
Workaround/Solution
No workaround is available. Users need to upgrade to CallManager 5.1(b). It is available at the Cisco Unified CallManager 5.1 Software Download Page (registered customers only) .
DDTS
To follow the bug ID link below and see detailed bug information, you must be a registered user and you must be logged in.
|
DDTS |
Description |
|---|---|
|
CSCsh50712 (registered customers only) |
5.1.1b Fixes the BIOS flash utility on 7835I2/7845I2 servers |
Revision History
|
Revision |
Date |
Comment |
|---|---|---|
|
1.1 |
27-FEB-2007 |
Remove "OS" from Products Affected section. Changed to CallManager - 5.1(1a) |
|
1.0 |
19-FEB-2007 |
Initial Public Release |
For More Information
If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:
Receive Email Notification For New Field Notices
Product Alert Tool - Set up a profile to receive email updates about reliability, safety, network security, and end-of-sale issues for the Cisco products you specify.