CCIE VOICE TRACK

The CCIE Voice Written Exam (#350-030) has 100 multiple-choice questions and is two hours in duration. The exam will include topics, such as CallManager Express, Cisco Unity Express, and Integrated Contract Distribution. The topic areas listed are general guidelines for the type of content that is likely to appear on the exam. Please note, however, that other relevant or related topic areas may also appear.

1. CallManager
   1. Codecs/Regions
   2. Redundancy (CM Groups/Device Pool)
   3. Dial Plan: Gatekeeper, SIP Proxy, Route Patterns, Route Groups, Route Lists, Digit Manipulation and Digit Analysis
   4. Music On Hold
   5. Conferencing (Audio and Video)
   6. Transcoding
   7. Media Termination Points
   8. CM Features: Extension Mobility, IPMA, Attendant Console, Call Park, Pickup
   9. Phone Settings
   10. CTI, TAPI and JTAPI Interface
   
   
2. QoS
   1. Link Efficiency: LFI, MLPPP, FRF.12, cRTP, VAD
   2. Classification and Marking
   3. Congestion Management: Queuing
   4. CAC: RSVP, GK
   5. Traffic Policing and Shaping
   6. LAN QoS
   7. CM CAC and GK. Hub and Spoke/Fully Meshed MPLS
   
   
3. Telephony Protocols
   1. SCCP
   2. RTP & cRTP
   3. MGCP
   4. SIP
   5. H323
   6. Analog and TDM Signaling
   
   
4. Unity
   1. Integration
   2. MWI, SMDI
   3. DPA
   4. Call Handlers
   5. Unified Messaging
   6. VPIM
   
   
5. IOS IP Telephony Skills
   1. SRST
   2. CME
   3. CUE
   
   
6. IP IVR/IPCC Express
   1. Speech Recognition
   2. ICD Functions
   3. Database Lookups
   4. VXML
   
   
7. Security
   1. DHCP Snooping
   2. MCS OS Hardening
   3. Phone Authentication and Encryption
   4. TCP/UDP Port List
   5. Firewalls and Application Layer Gateways (ALG)
   6. NAT
   
   
8. Infrastructure Protocols
   1. DNS
   2. TFTP
   3. NTP
   4. Inline Power: Cisco and 802.3af
   
   
9. Application Protocols
   1. IP Multicast
   2. Video
   3. Fax and Modem
   
   
10. Operations and Network Management