The Cisco IP Contact Center (IPCC) Express Specialist certification validates the comprehensive set of skills and knowledge required to plan, design, implement, and operate the Cisco Unified Contact Center Express (Formerly the Cisco IPCC Express Edition).
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Deploying Cisco Unified Contact Center Express (UCCXD) v2.0
Cisco IP Contact Center Express Specialist Recertification
Cisco Specialist Certifications are valid for two years. To recertify, take and pass the current version of the required exam(s) or pass a current CCIE written exam.
