BearingPoint

IP Telephony

The benefits of converged voice and data systems have led many in the financial services industry to rethink how they use voice systems to conduct their business. IP Telephony has also allowed customers to replace fully depreciated systems in distributed environments, as well as legacy stand-alone PBX equipment.

Key technology benefits:

• Reduction of voice communication costs. Key areas for savings include cabling, equipment, toll bypass, support, and management costs.

• Technology proven to provide the reliability and scalability required in the financial services industry while exceeding the performance and cost-benefit metrics of legacy voice solutions.

• Centralized administration resulting in enhanced service levels and availability.

• Improved end-user communications through deployment of true voice applications, e.g., enhanced messaging and mobility features, desktop integration.

White Papers

• Financial Services: Making the Leap to the Next Generation Network (PDF - 111KB)
• IP Telephony Puts the Service Back into Financial Services White Paper (PDF - 148KB)

Case Studies

• Financial Services: IP Telephony Enhances Customer Experience and Streamlines Business (PDF - 76KB)
• Financial Services: Leveraging the Next Generation Network to Leap Ahead of the Market (PDF - 85KB)