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Working and Communicating More Efficiently

Cisco Solutions Help Insurance Companies Improve Communications to Compete More Effectively

To stay competitive, insurance companies must maintain a smooth, swift flow of information and communications. A converged IP network that supports industry-specific solutions helps insurance companies meet this crucial objective and realize greater revenue, develop new products, manage distribution, and enhance operations and service. Cisco Systems offers a wide range of comprehensive solutions designed to deliver greater profitability, responsiveness, flexibility, security, mobility, and productivity to insurance companies and their business partners.

Featured Solution

Work Faster, More Profitably, and More Productively

Reap the benefits of a converged network and IP communications solutions.

Cisco Unified Communications Solution

Cisco Transforming Insurance Solutions

The Cisco Unified Communications Solution is an integral part of Cisco Transforming Insurance Solutions. This offering delivers a variety of benefits to insurance companies by:

  • Helping strengthen relationships with agents and partners through improved communications and business processes
  • Enhancing service to policyholders, agents, and other business partners by giving employees faster access to information
  • Supporting secure wireless connectivity to allow employees to work remotely and helping to improve productivity, flexibility, and job satisfaction
  • Helping to improve employee job satisfaction by giving them up-to-date business processes, technologies, equipment, and professional growth opportunities
  • Reducing training time for new hires and existing employees


Solution Offerings

Cisco Transforming Insurance Solutions feature a range of comprehensive offerings that are designed to meet specific industry needs, including:

Transforming Insurance

Unified Communications—A complete suite of products and tools that enables fast, secure internal and external voice, video, and data communications over a converged IP network. Learn More

Secure and Comply—Provides complete, end-to-end network security and facilitates compliance with strict new U.S. regulations and legislation, and various state insurance regulations on privacy and financial reporting.

Contact Center Advantage—Converges voice, data, video, e-mail, instant messaging, fax, and paper communications to create a full-fledged contact center that is more productive and efficient. This solution also enables companies to create virtual contact centers (with employees working from home), which decreases turnover, optimizes load balancing, reduces operational costs, and enhances the customer experience.


Mobile Adjuster—Provides secure wireless communications for field claims adjusters and enables real-time transmission of assignments and documentation to help speed claims resolution, enhance customer service, and improve policyholder retention.

Agent Edge—Converges voice and data networks to maximize agent productivity and provides agents with powerful communications tools to improve responsiveness and customer satisfaction.

Agent to Advisor—Enables agents to make the transition from insurance providers to trusted financial advisors who can sell investment, credit, deposit, and other related products to their insurance clients.

To learn more about how your company can reap the benefits of Cisco Transforming Insurance Solutions, contact your Cisco representative or reseller partner.